2879 comments found.
Hi, About MLM, it seems interesting but since Pyramid scheme is famous here, I’m not sure if right choice for us. Can you tell me when I refer someone how do I get from their income? I mean does it come from other user income or the network has to pay this further earning by referring users? Thanks
Hello,
Feel free to read details on our documentation: https://affiliatepro.org/kb-article/mlm-example/
Hi, I read that but didn’t get my answer. Affiliate-B under Affiliate-A make sales and get commission but Affiliate-A also get some, where does this second level commission come? comes from vendor? or we as network have to pay those? Thank you
Hi, I believe you said there are 2 types of integration, does it includes EXTERNAL stores too? Or they only have full integration option? because we only use external SaaS. Thanks
You can read our document: https://affiliatepro.org/kb-article/which-integrations-are-supported/
I read almost all kb and it was very helpful but I didn’t get this answer I guess I didn’t ask right. Can external stores integrate sales in 2 ways (full and some products) or it’s only for internal stores? Thanks
External integration is per total sale and not per specific products.
Hi, congratulation for ver 13 releasing soon. Does it support WHMCS integration? Can you tell me what important features does it have so we can decide to go with 12 or not? Thanks again
I found it. Sorry.
hi,
i have seen your roadmap for version 13. there is USPS Shipping, and few years ago I was suggesting for Consume 3rdparty Shipping Rates using general POST/GET (vendor just input setting like the URL Endpoint, Request Type either POST/GET, and some dynamic parameter like parameter 1, parameter 2, and so on) and later your system just mapping each parameter with affiliatepro parameter like (weight, dimension, and district/subdistrict/city/country) and 3rdparty paremeter.
Hoping this could be possible because it will make your system supporting many of shipping rate outofthebox without needed you develop one-by-one for different shipping company
Thank you for your comment. We will check it and forward it to our support team.
deposits via flutterwave always ends up with a failed status in the dashboard of the user /vendor even though it was successful. The status can only then be changed to Completed jn admin panel. it’s not a good user experience
Thank you for reaching out. Please note that the comments section is only for pre-sales questions (before purchasing).
If you need technical help or have an issue with the product, you must open a ticket on our dedicated support page: https://affiliatepro.org/support/
⚠️ Important: The support team does not and cannot assist in the item comments section. If your item support has expired and you cannot renew it, unfortunately, our team will not be able to assist further here.
We appreciate your understanding and look forward to helping you through the correct support channel.
Best regards
Support has expired and I never for once used the support system till it expired. I sent a private message on the profile here and you guys still asked me to go to support knowing fully well that it has expired without me even using it for once. It’s safe to say that you guys know what you’re doing.
Support requests are managed only in our ticket system, and it is the best for our clients, so we have good follow-up, and clients get service on time with 100% attention!
In the comment page, it is not possible to manage support requests of any type.
We hope you understand.
Then why am i prompted to renew support to access ticket system?
It is Envato’s policy.
what happens to the 6 months that I was entitled to one but never used it?
You have to ask the Envato team about it as all the item support is managed by their responsibility only.
As we know, no follow-up on whether you used it or not, when 6 months over the support needs to be renewed. Feel free to confirm this with the Envato team.
Hi I saw you’re going to release ver 13, can you tell me when it will be released? it’s important because we need to decide to start advertising or wait? Please give me around time if not exact. and can you tell me what important features will be added? You also said you will fix the problem that panel opens in LTR mode when it’s in RTL mode by default. Thanks
Hello,
We do not have a specific date at this moment. Once we have, it is published as usual.
There is no bug, because the Admin panel does not support RTL. [yet]
Hi, I’m not talking about admin panel. it’s fine I can work even upside down but I’m talking about members panel (vendor & affiliate) they have this gear button and can choose RTL, can it at least been saved and next time it opens in RTL mode by default? Or if I need to add a code I can do it just let me know. Thanks
If the user has on his side available language that is set RTL in the admin side, so after he first logs in, he will need to choose it and press the gear icon to set RTL, and after his second login, it will remember it for him.
That’s good. Thanks
Hi, I might asked this question before but I couldn’t find the answer so sorry if it’s repeating but it’s very important to us:
SaaS mode , no local store, only externals .Vendor creates a campaign with target link of his site homepage, affiliate personal link URL becomes something like example.com/ref/2343464564 , right? and it works.
But what if Affiliate decides to create his own banners and work on special products or categories (other URLS of integrated website)
I tried to add /ref/1231243 to end of any site URL but it returns 404 error. for example : example.com/product/productName/ref/2323452323 doesn’t work.
Is there any way we can support this feature? So affiliate won’t be limited to targeted url only and can choose to work on any page of integrated stores. That’s a game changing feature, so can you help us or we need to hire a coder? is it possible at all so we hire a coder for it? I thought if /ref/12344 becomes -> ?ref=1234 , the issue might be solved and things work. what do you think?
Thanks in advance
2. sorry another question: How exactly can we earn (as network admin) beside of packages (plans) ? How can we earn a percentage of each sale on every store on the network? Thanks
Hello,
We will forward your suggestion, which is not yet supported by our team.
Admin can earn a fee from the vendors’ sales.
Hi
1. Thanks, it will take time right? can we hire you or a coder to do this modification? I mean how deep changes into code is needed?
2 . So we can earn from affiliates only by packages, but we can earn from vendors each sale a percentage + deposit, right? Can you tell me how to set these?
3. This percentage from each sale mean percentage from SALE PRICE or percentage from COMMISSION ? can we force vendors to set special percentage for admin?
I promise our question will end soon we’re opening in 7-10 days. Thanks
1. You can hire our team by contacting them using the ticket system and getting the full scope of the custom job you need.
2. If you are working with an extended license, you can activate the membership module and earn from affiliate and vendor membership plans.
You can earn from each vendor’s sales. The settings are under the admin panel in the SaaS module.
3. From the sale price. Only the admin can set it on their side.
Thank you that was very helpful.
2. Just to be sure, so only we as admin can set admin share for all programs and all vendors will be forced to pay the percentage we set for admin, right? They can’t choose admin share.
Ok, we’re getting somewhere, I’ll contact you for customization cost.
Thanks
3. So we can earn from each sale , from which side (user group) this earning will come? We have to be clear in terms page, if for example we set 2% of each sale for admin, does it come from vendor’s pocket or affiliate’s pocket? Thanks
4. As I mentioned before I’m trying to create a knowledgebase for both user groups + making video for them. you said I can find most of vendor side information and tutorials in admin section of your docs, right?
5. Let’s say a marketplace or a store-builder system wants to integrate with our affiliate system. It’s possible right? So what do we need? They need to do the coding from their side only? the docs are enough? or we also need do some coding on our side (your script)? Thanks
Commission can be set from the SaaS module: https://affiliatepro.org/kb-article/enable-and-set-saas-for-tool-marketing-module/
Sales integration explained here: https://affiliatepro.org/kb-article/add-new-sale-campaign/
Thank
So we can earn from each sale , Does it come from Vendor’s pocket or Affiliate’s?
And about the integration , do we need to modify the script to integrate with a marketplace or THEY need to do the coding and everything is ready in docs?
Thanks again
The integration is between the affiliate script and the integrated store, and all flows are explained in the document + instructions in the campaign area on the admin side.
Admin can earn only from vendor campaigns, and this is reduced from vendor sales.
Thank you for quick reply. I get the second question answer but regarding first one , if a marketplace wants to integrate to our network , only THEY need to do coding according to your docs? Or we also need to do modification or coding on the script?
The admin is doing the integration with his external store/site by using the guide, and must have full access to the store/site files to do the integration.
Same as the admin does, so also the vendor can do with their external store/site, by using the same document.
Sorry I’m not talking about integrations like WooCommerce , .. I meant for a big marketplace with a lot of sellers, if we want to support their marketplace (sellers can integrate like shpify) do we also need coding ? or only the marketplace needs coding to work with our system? Thanks
The affiliate script is integrated with the external store and not the opposite. The users you invite will share your WooCommerce campaign link and will earn commission from sales.
You can also invite users to be your vendors, and then they create integrations with their stores, and the flow of commission is the same.
Any news about the update team ?
Hello, which update are you asking about? Our logs page is available here https://affiliatepro.org/affiliatepro-saas-logs/; the release date is not available yet.
If you need any specific assistance with your domain, please create a ticket.
I’m looking for this update ” NEW: Enhanced User Dashboard System” and this one ” NEW: Advanced Control Panel Dashboard” , those updates will help us to increase our users satisfaction, thanks
Yes, we do understand, and once our team finishes the new version, it will be released.
Hi, I want to upgrade to the SaaS version, but I need to resolve some issues first. It’s an installation on the main domain. 1- I can’t upload an XML or Excel file. I can’t upload it even when I use the available examples. I always get this message: “No product available in Excel or XML for import!” 2- How do I upload images with the bulk option? 3- There are many images in a list of 1,000 products. Is there a way to compress them and save space on the server?
Thank you for contacting us. However, it appears that you have reached the wrong channel for support.
To help you, create a ticket through our dedicated support page at https://affiliatepro.org/support/.
Our support team will be more than happy to help you with any issues or concerns.
Thank you for being so understanding, and we look forward to hearing from you soon.
Best regards
my support was expired, i dont renovated if the issues is not resolved, pls answer and then i can upgrade
Upgrade license is not relevant to report issues that happened on your domain, which can be related to server-side configuration and more. Here is not a support section, so please create a ticket with to support team to get help.
let me change to pre sale questions 1- product image has a compression system? 2- Bulk import products import product images?
You need to be more specific about which module you are asking about.
unbelievable! what we talk in about here? this is your name here: AffiliateProSaaS Author
Hi! Here are the answers about the Local Store module:
1. Product Image Compression: YES
Basic compression system available
2. Bulk Import with Images: YES
Excel/XML file support
Handles product images
Admin Panel → Store → Products → Bulk Upload
Both features are fully functional and ready to use!
Hi gooday. I appreciate the updates thus far. Please in simple terms, what’s the use of the postback option during creation of campaigns?
Thank you for contacting us. However, it appears that you have reached the wrong channel for support.
To help you, create a ticket through our dedicated support page at https://affiliatepro.org/support/.
Our support team will be more than happy to help you with any issues or concerns.
Thank you for being so understanding, and we look forward to hearing from you soon.
Best regards
All click integration campaigns has no provision to select a click program, why is this ? this is a bug please.
I have tried forever to get the click integration working, but it’s not.
Only our support team can help you find the issue in the integration you created on your domain. Create a ticket, please.
1. great to know there is a complete new version coming soon. Hopefully it is released early for use and testing. The issue of time tracking of time spent on pages after integration is paramount and of outermost importance. Making this a reality.
2. Also creating a complete full video tutorial for the various “HOW TOs” on the script will drive more customer base and ease the pressure of you guys. It will also earn you more income if uploaded onto YouTube for buyers to watch and implement, earning passive income form YouTube. The current video tutorial is an abysmal work of laziness which in all honesty is of no use to any buyer here and I know I am speaking for most of them.
We are only encouraging you guys to do better as the script is a powerful one and we want the best for you guys as well. Well done on trying to change things after so many years.
Thank you for your comment. Noted!
if add time spent of pages to the internat tracking is becoming very difficult for you, then just as you have added the time a page is clicked or opened to the general tracking reports, you should just add the time a page is closed to the already existing data being collected so that we can calculate the minutes ir seconds spent by affilaites engaging on products or pages, etc.. this should make it easier for you to implement than the wholes scripting if thats becoming a headache
Hello,
Thank you for your detailed suggestion. We understand that you would like to measure the actual time affiliates spend on pages. Your idea of logging both the page open and page close events, and then calculating the difference, is clear and indeed simpler than implementing a full session tracking script.
We will review this approach and assess the most effective way to integrate it into the system.
Best regards,
Support Team
I would like to test a demo, I couldn’t find the test link
Hello, our full free demo is available here: https://affiliatepro.org/affiliatepro-saas-free-demo/
Hi, can admin make his commission mandatory in all campaign ? I mean when a store sets the commission for his program , can he give as much as he likes or admin sets that? Thanks
Hello, he can only for vendor campaigns/products.
Since its a SAAS. Can i manage multiple affiliate system? Like a user has access to it abd only his data will be accesible to him? Thanks
Yes. Every affiliate can log in to their dashboard and view only their data.
Not as affiliate. The user will run its own affiliate program. Same as this. But i have control as super admin.
No, there is currently only one admin level per installation. Each business would need a separate installation to have its admin access.
So i cant use it as saas. I mean im the provider of affiliate system to and user can use thier own brand logo
Affiliate is not an admin, but there is a vendor user type that can add their campaigns/ products, same as admin do.
What i mean is that. Since its a Saas. Can i offer it to a user as saas also? User can signup. Run thier own affiliate program. Create campaigns etc. And i only manage it. Its like a multi vendor but for affiliate manager.
Not supporting.
It will take time to release the next update ? Because there is problem , i am already report to technical team , i wanna be resolved to restart my business again , thanks for your comprehension
Hello,
The version release date is available only here, with all details: https://affiliatepro.org/affiliatepro-saas-logs/. Once the date is ready to publish, you will see it.
If you have any specific bug on your end, create a ticket, and the team will help you.
The bug is not only in my side , it’s in your demo also , i report it to support
If it already solved and it is in our new version report, it will release as soon version will be ready.
Hi, I connected a WooCommerce shop and as guest I purchased a product with an affiliate personal link. The commission is not visible in affiliate user panel, but it’s visible in Admin panel as PENDING. Is it because the payment was offline (not gateway)? So when the PENDING status changes? After payment completed in Woo admin? Thanks
Thank you for contacting us.
We can see that your item support has expired. To receive fast technical support and open a priority ticket for issues like your WooCommerce integration question, you would need to renew your item support first.
However, since you’ve chosen to post your technical question in this comments section instead, please note that:
• Our technical support team does not monitor item comments
• This page is only monitored by our sales team for pre-sales inquiries
• Response times here are much longer and not guaranteed
• We cannot provide detailed technical troubleshooting through comments
Suppose you need prompt assistance with your affiliate commission tracking issue. In that case, we recommend renewing your support and opening a proper ticket at https://affiliatepro.org/support/ where our technical team can provide comprehensive help.
Otherwise, you may receive a response here eventually, but it will take considerably longer.
Best regards
Hi, since your ver 12 was changed and had app we did the modification on date system to match local again. What I’m asking are not issues to track, they are questions so I can be on top of the script. because as I mentioned before I’m making articles and video tutorials for it and My issue with pricing and others are solved thanks to you. This one is also a simple question.
Why the commission is pending in admin panel and not showing in affiliate panel? is that because of offline payment? in that case how should I approve the offline payment so the pending commission be released?
The final and most important one: as I said many aff networks give you as affiliate bility to promote any page of a site not only special page. for example you have a code like ”?ref=aasi” , you can add it to end of URL of any page from that site and if someone purchased even in other pages of same site, you still get yout commission.
Thanks
Sorry I hope you answer this one here it’s very important and affects when we start advertising for Advertisers side (start with atracting affiliates or attract employers first?
Hello. After logging in as an affiliate user, where can I adjust the number of MarketPlace Links…
They are displayed in groups of three.
It’s inconvenient to click through the links in tabs 2 and 3. I’d like to adjust the number of links displayed on the first page, such as 10.
Image / Name / Commission / Link /
I can’t find it in the following location:
views/usercontrol/dashboard index.php
functions such as pagination.
Is it in the settings? Please let me know where I can change it.
Thank you.
Hello, please create a ticket to support team.
I have received an official response. I am a customer within the support coverage period. However, I did not expect such a reply regarding an issue caused by their own coding mistake.
I hope they are not refusing to answer simply because they do not know where to change the setting from 3 to 5. Are they implying that I need to pay them? It feels like they are disregarding even customers who are within the support period and have made duplicate payments. I sincerely hope this will be improved.
This is the final response I received after several exchanges with your company:
“There is no option to guide coding work from the ticket system. It is out of the support scope. You are free to hire any local developer to do this for you or to hire our team to do this change as a custom job.”
You are doing well otherwise. Thank you.
If the script does not have a built-in feature to choose the number of loading results, you can always send a suggestion request, but our team can’t give any coding instructions, as it is outside Envato item support, and custom coding is always a paid job.
The best for you is uploading your suggestion request or hiring a local developer to make the coding change you need to do on your domain.
hey team , can you add admins roles permissions in the next update ? this will help us to manage better our business
And i suggest to show every campaign on spearated page to show details and rules , i see it’s time to add advanced tracking system to track where from the order or click come from ( facebook / instagram / email….)
Thank You for Your Suggestion
Feature requests are accepted only via the official form: Approved updates will appear in the changelog:Note: Comments are for pre-sales questions only.AffiliatePro Support Team
Hi,
1. I have a question that is important to us. You said there is 2 kinds of integration (external store), may I trouble you for explanation please?
2. When a store is integrated, affiliates only can promote main domain of campaign? For example if affiliate find out 1 product has high protentional, Id there any way for affiliate to promote 1 single product from store and get commission?
I tried to add /ref/xxxxxx to end of product URLs but I got 404 error. There is no way we can offer this kind of promotion? I don’t know something like Domain.com/product/camera1?ref=xxxxx
That’s not just small feature it’s game changer for us.
Thanks
Hello,
1. If you are running your store on your domain, you have the option to create a campaign and to do an integration with your store.
2. Affiliate will see the campaign you create as a banner and will share it wherever he wants, and once someone buys from his link, a commission will be generated.
External store integration is per total order and not per a specific product. (Maybe in the future it will also be per product)
For any other specific help for your own domain, create a ticket.
Hi,
1. No forget about local store, we only work on external stores and we use as SaaS (network). For external stores how many ways are for integration and what’s the difference?
2. So are you saying that the only way for store is to integrate full shop and give commission for every product sale?
To be honest I asked about it before purchase and your team at the time said it’s possible. specially I remember he/she said there are 2 kinds of integrations.
3. If there is only full store integration and affiliates can not add their special code to end of a product page ( like site.com/product/product-name?ref=4444 and promote it , then it’s a little different than usual affiliate networks. It’s important for affiliate to be free to work on any product they want.
Anyway, is there any way even if you can write it as an addon please? I’m sure many will buy.
If not how much it will cost to modify it for this purpose ?
Thanks
Hello,
This is the only option for external order integration: https://affiliatepro.org/kb-article/add-new-sale-campaign/
So there is no 2 kind of integrations for external stores? they only can integrate whole store with single commission rule?
2. Is it possible to make this work that affiliate become free to promote inside pages of vendor site. something like : domain.com/product-name?ref=1234
Is it possible to code this to work like that? Thanks
1. External integration is only one, but in our local store mode, you can also use the sales mode, which lets you implement the buy button even in an HTML landing page and do the checkout process in the affiliate system that takes care of this also for you.
2. Affiliate can promote any links that they can see on their dashboard under banner& links. No other way.
