2887 comments found.
Hi I’ll manually add both vendors and affiliates since we have an existing network. The vendor will handle their own delivery and billing, and I’ll manually charge for displaying their shop on the platform. Each affiliate sale will have a 15% commission—split 7.5% to me and 7.5% to the affiliate. It will be compulsory that the vendor cannot remove or block the affiliate access on their side. Only we, as super admins, can manage or disable affiliate access. Could you let me know if I’d need a membership module(extended license) for this setupThank you
Hello, the extended license is only if you are going to use the membership module to charge your users for any action. So yes, you need an extended license.
Hello, thank you for the clarification.
In our case, the joining fees for affiliate members and vendors are handled manually through our existing network using a Windows-based account management system — you could also call it a traditional written ledger-style process.
After this Both vendors and affiliate members will be manually added into AffiliatePro by us. We will not allow public sign-ups for vendors or affiliates. Only buyers who purchase products from the vendor stores will be able to sign up.
Since we are not planning to use the membership module for charging vendors or affiliates inside the platform itself, could you please confirm whether we would still need the extended license in this scenario?Thank you
It does not matter where you do the charge process for affiliates and vendors. Once you do charge them for using the platform, you must have an extended license.
Hello,
We actually purchased this mainly to use the affiliate system. Earlier, you mentioned that if the membership module is disabled, we can still use the affiliate features.
We are not charging users for using your platform itself. The fees we take are only for joining our existing private network, which has been operating for many years — even before we purchased this software.
What we want to confirm is: if we do not use the membership module of your platform, can we still manually add vendors and affiliates from the admin side and use the affiliate system normally?
Thank you.
It does not matter. < br> What matters is that if you charge the users using the affiliate platform, you must have an extended license. No matter how you charge them. The membership module is just a tool to make it easy for you but if you are using another tool to charge them for joining the affiliate platform, you must have an extended license. One license for a lifetime. Hope you understand.
I understand your point, but I think there may be a misunderstanding about our use case.
As I mentioned earlier, we are not charging users for using your platform or your affiliate system. Our existing affiliate network has been operating for years.
The fees we charge are for our own external services such as coupons, social media group access, digital marketing, advertisement/product promotions, logistics coordination, and many other services related to our private network.
We only want to use your platform’s affiliate tracking system, and that part will be provided to our members without any charge.
We also will not use your membership module at all, because we already have our own existing affiliate and vendor network management system.So our question is only this: If we do not use your membership module and do not charge anyone for access to your affiliate system itself, can we still manually add vendors and affiliates and use the affiliate features under the regular license?
Thank you for your patience and clarification.
Your users are using the platform for free and for lifetime or it managed on your business side?
Yes, exactly — the users are not paying to use your platform or affiliate system.
All vendor and affiliate access is manually managed from our admin/business side. We manually add vendors and affiliate user because this is a private existing network, not a public SaaS platform where anyone can register and subscribe.
We are only using your software internally for affiliate tracking between vendors and affiliates. The platform access itself is free for them and there is no membership fee for using your affiliate system.
Any charges we take are completely outside of your software and are related to our own business services such as promotions, marketing, logistics coordination, coupon access, social media network access and our own private groups of seller buyers ( b2b/ b2c ) etc.
So from our understanding, your platform is being used only as an internal affiliate management tool, not as a paid membership platform. Please correct us if we are misunderstanding your license policy.
Thank you.
Simple short question: if a user does not pay you, can he still use the affiliate system? Answer in yes or no.
Yes. A user can still use the affiliate system even if they do not pay us anything for it.
Also vendor?
Yes, the same applies to vendors as well.
Vendors are also manually approved and added by us from our existing private business network. We are not charging them for using your affiliate software itself. Any charges are related to our separate business services, promotions, marketing, logistics, and private network operations.
Our last comment for your case, if our system is part of your business logic change plan, you must run it using only an extended license. Best regards.
Thank you for the clarification. I understand your current position, but I am still confused because your earlier replies about the license policy were very different.
In previous comments related to licensing, you clearly mentioned:
“yes, the SaaS is available on a regular license. The extended license is related only to the membership module.”(https://codecanyon.net/comments/31132731)
We are not using the membership module at all.
Earlier, when we explained our exact scenario:
“we cant integrate AMS with existing site because our wordpress system is outdated, we just want standalone new system to create shops for vendor and affiliate program for our existing members. if i am right we can create vendors and affiliate members without membership module.”
You replied: “Yes you can use our system as a standalone and to create vendors and affiliates without a membership module but if one day you need to charge your affiliates and vendors for using the system you will need to upgrade to an extended license.”( https://codecanyon.net/comments/31159441)
You also said:
“Hello, you can just disable the membership module and create the affiliate program and integration with your site normally.”(https://codecanyon.net/comments/31159364)
At that time, our complete use case and business structure had already been explained, including vendors, affiliates, standalone usage, and our existing network system.
That is why I am confused why we are now being told to use an extended license even though the membership module is still not being used, which earlier you specifically mentioned was the part related to the extended license.
I hope you understand why this feels inconsistent from our side.
Thank you for your time and clarification.
Because only now have you been explained the full picture, which was not explained before.
You are using our system as part of your business plan and charge your users on your site, which is fine with us, but our platform is part of your business plan, and this is why you have to use an extended license.
We are not able to continue this conversation anymore. All is now explained. If you have any issues or bug reports, feel free to contact the support team by creating a ticket: https://affiliatepro.org/customer-portal/
I think the discussion has become unnecessarily focused on legal interpretation and forcing an extended license, while our actual use case is still being misunderstood.
We are not currently running this software commercially. We were only planning and discussing a future setup, which is why we asked these questions before moving forward.
The main reason for our confusion is that your earlier replies clearly suggested that the regular license was suitable as long as the membership module was not being used and users were not being charged for using the affiliate system itself. Even after we explained our standalone vendor + affiliate network scenario, you still confirmed that the regular license could be used.
If the extended license had been clearly required for this scenario from the beginning, the discussion would have been completely different.
Also, we already use many different tools and scripts in our network — such as coupon systems, simple shop page creators, social groups,whatsapp tools and other utilities — and we do not charge users specifically for access to those tools either. In the same way, your software was intended to be just one of many free utilities/services provided inside our existing affiliate/vendor network.
That is why it is difficult for us to understand how the software suddenly became classified as the core “business plan” requiring an extended license, especially when the earlier explanations pointed in a different direction.
From our side, it genuinely feels like the interpretation changed later despite the main scenario already being explained earlier.
Hi, you said best php version for panel and woocommerce store site is 8.2 or 8.3 ? Tnx
Thank you for reaching out!
Please note that the Envato Comments section is strictly for pre-sales inquiries. Technical support, bug reports, and setup questions cannot be processed here.
To get help, please ensure your support license is active and open a ticket on our official portal:
https://affiliatepro.org/customer-portal/
⚠️ Important: We do not provide code edits, troubleshooting, or file paths via public comments or direct emails. If your support has expired, please renew it on Envato to regain access to assistance.
Best regards
Hi, I have reported this bug since v11. in RTL admin panel (which menu is on right side) menu comes over SAVE button (SAVE button of integration plugin goes behind admin main menu so it’s not visible. Can you let me know which file should I edit to change this in woocommerce integration plugin ? Thanks
I’m talking about woocommerce integration plugin, the save button goes behind WP main menu and it’s not visible. can you tell me where is the related files so I can edit? + which file is related to GeoLocation service so I can remove that too which made admin panel really slow. Please send the solutions to webnegaran [AT] gmail . Our renewed support has been finished during internet black out in Iran.
Thank you for reaching out!
Please note that the Envato Comments section is strictly for pre-sales inquiries. Technical support, bug reports, and setup questions cannot be processed here.
To get help, please ensure your support license is active and open a ticket on our official portal:
https://affiliatepro.org/customer-portal/
⚠️ Important: We do not provide code edits, troubleshooting, or file paths via public comments or direct emails. If your support has expired, please renew it on Envato to regain access to assistance.
Best regards
Hello. I’m sorry we were in internet black out for 2-3 months!! we lost our support time that we’ve renewed. now our server in Iran has no access to international internet!!!!! even google thinks we’re down!! can you help me with this please? users panel is very fast but admin panel every page takes a lot to open, it’s like something is stopping it from loading . Can it be GEO location? because it shows they’re not connected. how can I disable this feature? Thanks a lot
please check screenshot : https://prnt.sc/emwdrzzyBYy5
Hi,
Currently, the geolocation feature doesn’t have an enable/disable option in the admin panel. It’s active by default. We’ll consider adding a toggle for it in a future update.
Best regards.
So you think that’s the reason?
Hi sir, I want to buy your system. But I want to know if you will give me full website and app or do I need an existing one
Hello, you get it all in the package. Website + Flutter app source includes.
We also have an app for the admin which is a new product.
Sorry bothering you sur, I’ve got an existing e-commerce website and App. Is it possible to integrate your system in thème? If possible, how?
Yes, use external integration with your store.
https://affiliatepro.org/kb-category/integration/- I have noticed another issue in this script. When I upload a featured image for the first time, the image appears perfectly clear. However, after publishing, if I upload additional images, they become blurry or unclear.
- I have added a favicon from the admin panel, but it only works on the root domain (e.g., example.com). It does not appear on the store page.
- In addition, there should be separate options for Meta Title, Meta Description, and Keywords for the Store and Affiliate panels. However, this feature is currently missing.
- The biggest issue is that the main purpose of this script is product selling. Normally, when a customer is recommended the site, they are told the root domain, such as example.com. But currently, when someone searches or visits example.com directly on Google, the Affiliate page opens instead of the Store page. This is a major issue for both user experience and business.
The main Store page should be on the root domain (e.g., example.com), and the Affiliate/Admin panel should optionally be available on a separate subdomain, such as: affiliate.example.com publisher.example.com Or the site admin should be able to use any custom subdomain as needed.
- When customers purchase physical products, showing Cash on Delivery is normal. However, for digital products, showing Cash on Delivery in the checkout/billing page is not appropriate. There should be an option to show or hide payment methods based on product type.
- In the courier charge system, country-based shipping charges can currently be set, which is good. However, there is no option to set different delivery charges for cities or states. A small logic improvement would make this much better. First, the country should be selected, then city/state-based shipping charges can be applied. The specific rate set for a city/state should be used there, while the default country rate should apply to all other locations.
- As a supplier/admin, I want that if a customer selects Cash on Delivery as the payment method, the order should initially be set to “Pending” status. However, currently the order directly goes to “Processing” status immediately after placement, and there is no option to change this behavior.
- Also, after a new order is placed and the admin accepts it, there is no system to notify the vendor. The vendor should be able to add information such as which courier service was used, tracking details, and shipping status. After that, the vendor should be able to update the order status, such as “Sending”, “Shipped”, etc. Currently, this feature does not exist, but it is very necessary.
- I hope you sove this problem as soon as possible. Thanks
For feedback and reporting issues you must create a ticket. Hope you understand.
Can you please tell me how can i add store page into homepage like others Ecommerce Store
Hi,
The store homepage is accessible at yoursite.com/store. You can manage its settings from Admin -> Store Settings.
Best regards.
Hey need to improve your vendor settings, I want if have product in this Categoty then this categoty show in home page. Enpty categoty not show. This setting not work.
When a user provides something like SKU: 26054, how can I find that product from the Admin Panel or Vendor Panel? It seems this search/filter option is missing.
Just thing … When i add new profuct> There should be an option to enter the product purchase price while adding a product. This information should only be visible to the Admin and Vendor.
Vendor settings need further improvement. I would like the system to display only those categories on the homepage that contain products. Empty categories should not be shown. However, this feature is currently not working properly.
Additionally, there should be an option in the Admin/Vendor control panel to manage how many categories are displayed on the homepage. I believe this level of control is necessary.
Admin Panel Issue (404 Error): When clicking on “Theme Pages”, “Shipping & Tax”, “Payment Setup”, “Coupons”, and “Total Forms” from /admincontrol/store_dashboard, a 404 error page is displayed. (All modules are enabled; only “Vendor MLM” is disabled.)
Affiliate Commission Visibility: The affiliate panel should clearly show the commission percentage for each product.
Easy Affiliate Link Generation: Affiliators should have an easy way to promote any specific product and quickly generate its affiliate link through a simple option.
These may seem like small improvements, but they significantly enhance the usability and overall quality of the system. I hope these issues will be resolved soon.
I have reviewed other users’ comments and your previous replies, and I understand that you usually respond with “Please create a ticket.”
However, I want to clearly state that I am reporting these issues directly based on your script.
I have already pointed out the existing problems. If you want to improve the quality of your script and fix the bugs, then please address these issues. Otherwise, it is up to you.
Hi, thanks for your feedback.
The Admin → Store Dashboard navigation will be updated in the next version.
For any additional suggestions or feature requests, you’re welcome to submit them on our public changelog page by clicking the “Suggest a Feature” button here: https://affiliatepro.org/affiliatepro-saas-logs/. Our team reviews each submission and considers it for a future release when feasible.
Thanks!
Welcome and Thanks to you 
How does a vendor invite/allow people to register as an affiliate directly to their specific program? There doesn’t seem to be a way to do this, as affiliates can only register via the platform’s central login/signup page. Vendors SHOULD be able to provide a URL for direct signup to their program. Otherwise their potential affiliates will have to signup on our platform and then do a manual search for that vendor in our directory to sign up for their program (which then also puts competing vendors in front of those affiliates). This of course creates a lot of friction for the user and makes it tedious/risky for vendors to get people registered to their program. Am I missing something here??
You can follow our KB and find answers.
https://affiliatepro.org/kb/vendor-invite-affiliates-and-private-program/
Thank you! Very much appreciated…
Most welcome!
Hi,
I recently set up a video campaign and configured Stripe as the payment gateway. However, when I click Save, I encounter the following error:
“Curl error: URL rejected: No host part in the URL: Invalid campaign target link”
What I Did:
Created a new video campaign
Selected Stripe as the payment gateway
Clicked Save to finalise the campaign
The Problem: The campaign fails to save and returns the above cURL error, which suggests the system is rejecting the campaign’s target URL.
Please create a ticket to support team.
Dear team , I purchased 2 licence ,both showing invalid while installing , but I confirmed that both license is inactive by customer portal my support is expired , I need your support, my contact is marketbucket.in@gmail.com
Please renew support and create a ticket to our support team and share your hosting panel.
Thanks for the new update 15.4. I have a problem with the local store; the cart mode doesn’t appear, but it works when I switch to sales mode.
Thank you. Feel free to create a ticket for our support team to check your settings. The comments page is monitored only by the sales team.
What update php required?
Please create a ticket to support team. Thank you.
Hi,
On this new update 15.3, why the dashboard page is loading flickering for two times everytime goes to another menu?
Improved on version 15.4
Version 15.3 release today [09/04/2026]
What kind of setting or system configuration is there where MLM remains disabled for vendors, but the admin can distribute commissions to the MLM network from the commission earned from vendor product and program sales?
Yes, this is supported. Enable MLM Admin in Add-Ons, keep MLM Vendor disabled, then set your commission levels under Marketing → MLM → Levels — those levels apply automatically to all vendor campaigns without vendors seeing or controlling anything. Full guide here: https://affiliatepro.org/kb-category/mlm/
if vendor mlm is off and admin mlm is on , in cart products mlm is working on admin products not in vendor products
Yes
what is the setting to use mlm in vendor products if vendor mlm is off , mlm commission well be distribute from admin commission , is there any setting
MLM for vendor products, support only if vendor mlm is enable and set.
MLM for admin products, support only if admin mlm is enable and set.
For any other technical questions, issues, you must create a ticket.
ok but see my first question on the top and your reply id different? is it works different for cart products and companion ?
As explained, when MLM for vendor is disabled, NO OPTION TO SET ANY VENDOR PRODUCT FOR MLM.
ok but this is your answer in first question
Yes, this is supported. Enable MLM Admin in Add-Ons, keep MLM Vendor disabled, then set your commission levels under Marketing → MLM → Levels — those levels apply automatically to all vendor campaigns without vendors seeing or controlling anything. Full guide here: https://affiliatepro.org/kb-category/mlm/
It seems your question was not clear and now you have the full answer and guide https://affiliatepro.org/kb-category/mlm/
Presales question:
If we already have an ecommerce platform (in-house developed), is there a way for your system to get a call (webhook or similar) when a purchase is completed? Also, how would the tracking work? From the demos it looks like the affiliate has to create a shop within the system to promote products/services, which doesn’t work for social networking…
Hello,
If you do have your own store, you dont have to use the store module at all, and you can simply disable it from the admin panel.
You can use the correct external integration for your case.
Please use this guide: https://affiliatepro.org/kb-category/integration/
Thank you for the latest update. The cart mode store UI is looking a bit modern. Just few things you should check -
(1) Filter button on shop page is not working on mobile
(2) Store menu is not working on mobile.
Once again, thank you for not abandoning the project. I wish you more wins.
Cheers!
Thank you.
Our team will check it for the next version.
Hi,
I purchased a regular license. I only have one final product, no resale.
I have some questions:
In my case, which control panels are necessary to use?
1. Administration Panel -> To configure and manage the system as a whole.
2. My affiliates will use the Affiliate Dashboard to manage their commissions and other functions.
Question:
3. Do I need to create a Vendor to manage the programs and campaigns for my product in the Vendor Dashboard? Or can I do everything through the Administration Panel?
Thanks
Hi,
For a full setup guide tailored to your use case, please create a support ticket with our team here: https://affiliatepro.org/customer-portal/
We’ll be happy to help!
Thanks
Hello, could you please tell me whether the system can support changing from the multi-supplier model to a supply chain model? Suppliers only provide products and manage their own funds, without multi-store operation permissions, similar to the SHEIN platform model. Do you have any future development plans for this? Thank you.
Thank you for your detailed question!
Here is exactly what the system currently supports for a multi-supplier setup:
✅ Supported:
- Suppliers can upload and manage their own products
- Admin approval required before any product goes live
- Each supplier manages their own wallet and earnings independently
- Supplier products appear in one shared central marketplace/store
- Admin controls commission rates and whether vendor products are visible on the main store
- Two store display modes available: Cart mode (traditional ecommerce) and Classified/Sales mode
- Admin can toggle vendor products on/off from the main catalog entirely with one setting
❌ Not currently supported (requires custom development):
- Hiding individual vendor/supplier store pages — each vendor currently gets their own public store URL
- A dedicated “supplier only” role (product upload + wallet, no storefront)
- Globally hiding supplier/vendor names from product listings
- A pure single-brand experience where all products appear under one brand with no supplier attribution (SHEIN-style)
This is a valuable feature request, and we have noted the supply-chain / white-label supplier model as a future development consideration. If it is a critical requirement for your project right now, please contact us directly to discuss custom development options.
Thank you for your support!
Got it! Looking forward to it. Thanks!
You are most welcome.
Can I Change the affiliate user design panel do You have any documentation
The user panel has only one theme design.
Front side has many themes you can change from here: https://demo.affiliatepro.org/admincontrol/affiliate_theme
