1321 comments found.
please i have a problem with your product all food menu are not shown on the website page menu in have alread click on enable why are there so many bus logo dont chnage too
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
I’ve been trying your demo, but when I place an order and later in the kitchen I change the status to preparation or cooked, and then I modify the order, everything goes back to not ready in the kitchen panel. Is that a bug? or i’m doing something wrong?
Not fully certain, but it seems like a bug that the support team can assist you with fixing.
i want to buy your product, but only if really really this bug can be fixed
Yes it can be fixed. You may purchase
i already purchase the product and don’t work 
i open a Ticket ID : IRP #420
Team is on it.
hi i am intrested in buying your app i want one query if we want to add a UPI dynamic QR in printed invoice so customer can directly scan and pay the amount can you do that?
Yes we can do that as a customization
how much will it cost for this custimization?
We charge 12.5 usd per hour. Please contact whatsapp: +8801812391633 for customization
Dear Team,
I would like to know if your POS software allows editing a completed sale.
For example, if an invoice was created and “Cash” was selected by mistake, can we later change the payment method to “Credit Card”?
I couldn’t find this option in the system. Please advise.
This option is available in the system, you will get it from sale list.
Dear Team, Yes edit option is available but once you click on it and in modifying the invoice there is no option to change Payment method. It takes you to POS Screen, Can remove or add products but doesn’t ask for payment methods just quick invoice button.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Dear Support Team, Please ask your team to look into my ticket # Ticket ID : IRP #424
Hi there, please check the reply on the ticket portal
Please can you ask them to check ticket its urgent .
Before it was printing KOT at least but now nothing is getting printed nor KOT nor invoice . Its Urgent we have opening in few hours
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
I did opened a ticket IRP #424
Ok, asking team to check your ticekt
Hello, After installing the script, cannot login the admin, It shows The requested URL not found on this server error. We have created a support ticket yesterday IRP#303 but no reply. Request to fix it ASAP
Hi there, Please check the ticket portal, we replied a long time ago, but haven’t received any response from you yet. Could you kindly respond when you get a chance? We’re eagerly waiting for your feedback. Thank you!
Hello, Yes had received the reply and issue was fixed, After that we are struggling with login and report issues. I have just now created another support ticket with 2 video of POS show 404 error after login from 2 different system. Request to a quick fix
Team will check your issue
1- if you can adjust the design so you can reduce the font size for customer name sal No: and can show all order items instead of scroll down, will be much better so it will be easy for operation team. u can make the scroll done for the orders itself not the order’s item
https://prnt.sc/-jEWeyq6fUSS2- notification should be for the order but not for each item in the order
https://prnt.sc/lAYcdzlg_Iip1. Kitchen panel is not supposed to be used in a small device 2. There is a use case for this for the dine-in order type, so that the customer can start eating once any of the food has been done, instead of waiting for all items to be done and then eating.
Dear Team,
I followed the provided instructions to update iRestora PLUS to version 7.5, but after completing the update, the site is no longer functioning. Instead, it displays the following error:
Error Message: This page isn’t working [Your Site] is currently unable to handle this request. HTTP ERROR 500
Below are the steps I took during the update process, as per the instructions:
1- Please upload update_code.zip into your current installation 2- Simply unzip it 3- Open update_sql.sql file and copy all it’s contents 4- Go to your database and open SQL Editor 5- Paste those SQL here and run/click on Go 6- Update is done Note: Please clear your browser cache after update your system.
Despite following these steps carefully, the site is now inaccessible. Could you please assist in resolving this issue? Let me know if you require any additional details from my end.
Hi ther, Thank you for reaching out and for providing the detailed steps you followed during the update process. We’re sorry to hear you’re experiencing an issue after updating to version 7.5. The HTTP ERROR 500 typically indicates a server-side issue, which may be caused by: -A missing or overwritten core file during the update process -Incorrect file permissions after unzipping -An incomplete or failed SQL execution -A PHP version mismatch or error
Hi QuantumByte Team,
Thanks for your response.
Update to iRestora PLUS v7.5 Failed – Site Unreachable Even After Restore
I’d like to provide the full context regarding the issue I’m facing after updating iRestora PLUS to version 7.5. This is a production setup hosted on Hosting, and the update was done following your official instructions.
Update Steps Followed: Uploaded update_code.zip to the live installation Unzipped the archive Copied contents of update_sql.sql and executed via phpMyAdmin Cleared browser cache
Result: After this, the site stopped working and returned the following error: HTTP ERROR 500 / 501 (depending on PHP version)
Backup & Restore Attempt: Restored full file backup: pos.flavorfusionrestaurant.com_Before-Update-21-07-2025.zip Restored database backup: flavorfusion_POS_Main_Before-Update-21-07-2025.sql
Even after restoration, the site remains inaccessible.
Troubleshooting Done with A2 Hosting Experts: Tried switching between PHP 8.1 and 8.3 — same error Folder permissions adjusted from 0750 to 0755 Required PHP extensions (mysqli, curl, gd, exec) are all enabled .htaccess checked Server error logs under review
Note: We did not re-run update_sql.sql after restore
Important Notes: No custom code, plugins, or modifications were made — this is the original iRestora PLUS installation The issue persists even after full restore from the last known working state The same HTTP 501 error occurs on both public and private/incognito access
Request: Can you share recovery/reset steps that won’t affect existing restaurant data?
Please advise on how to proceed. Your help is appreciated, as this is impacting our live restaurant operations.
Dear Support Team,
Below is the reply from the Hosting team after completing their analysis of our request:
“Could you please let us know which initialization file is being called from the index.php, as well as the specific method routes defined in your CodeIgniter application? We have already verified that the GET, POST, and PUT methods are enabled on the server. At this point, it appears that the issue may stem from an internal process or logic within the application itself. Having access to the initialization and route-handling files will greatly assist us in investigating the matter further. We appreciate your cooperation and look forward to your response.”
The Hosting team suspects the issue lies within the application’s logic rather than server-side restrictions. Your prompt review and response will help expedite the resolution.
Let us know if you need further clarification.
Hi there, Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you. Please share the ticket id on WhatsApp: +8801812391633 Thanks!
i need reinstall de script but get the message: You have already installed this software!
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
I was about to buy this product, but the comments and reviews are disappointing… why you don’t improve the support and fix the errors?
For your kind information, not always is the issue reported by the user the issue in our script. Like someone is saying, he is getting a payment issue for saas, but we didn’t receive that issue from any other client. Most probably, he didn’t configure the payment gateway properly or something else, but he does not want to renew his support to get access to the support team. He is ignoring the basic support policy. I hope you understand now.
at this point i really need a refund so many bug i cant work with this anymore please
Can you mention your ticket number so that i can check what issues you are facing actually that the team cant resolve.
Hi, I saw you demo its nice but the main issue is , the product add on POS its totally mouse click dependable , is it possible to use enter key or use product code then press enter and product will add on sale.
Hi, This is not available at this moment. But we may consider for future updates. Thanks!
Update Request:
Can we expect any microservice architecture implementation soon? Currently, we are frequently deleting data, which is causing concerns around data consistency and reliability. A microservice-based approach could help isolate responsibilities and manage data better.
Also, when you’re releasing updates, please make sure to thoroughly test them before deployment.
If the data load is an issue, then there is no use case for a microservice architecture here. The use case of microservice architecture is different; it is not applicable for a standalone script. This requires a technical expert to implement. For your case, implementing multiple database systems is the most effective and cheapest solution. Please contact WhatsApp: +880181391633
Hello, there is no customer support for our problems? I’ve been dealing with script issues for several days and we’ve barely had one response per day with no significant progress, yet one of your strong points is your customer support. Why this sudden change? For a large company like you, I’m honestly not satisfied and I’m still waiting for a response.
Hi there, may I have your ticket number, please? We’re currently on holiday, so responses might be a bit slower than usual. Thank you for your patience
IRP #390
Still no response
Hello DoorSoft
I assure you, it’s tiring to always come back to you asking for support. Either you no longer provide support, and that’s it, we know what to expect. Almost two weeks since purchasing the script, but still no support as such.
Sorry for the late response. We had a 3-day holiday here
3 days ago you told me you had 3 days off
Yes, that was the start of the holiday. Please check the reply on portal
When can we expect new update , liek new verion of this
Hi there, Thanks for reaching out. We are expecting it very soon — within 5 to 6 days at most. Thanks!
in that update what features we can expect ?
We are still sorting
How do you add a purchase of, for example, Cocacola, which does not require engredients for production?
Please check this article: https://helpdesk.doorsoft.co/article/irestora-plus/irestora-plus-product
Thank you for the swift response. Another question: Are you able to see the register in details once it is closed?
Welcome. Yes you can see from register report.
ok. how can i see the register details?
Please go to register report
i cannot click on the register report and see what was sold in details
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Hello i hope you are doing well. Script can be translate in french ?
Yes, french language available in our script, thanks
Support can be to do whatsapp directly ?
Is there a way to customize the roles of cashiers, managers, etc.?
We have a support portal with dedicated support staff who will assist you regularly through the portal whenever you need help. Their designations are currently fixed, but we will be able to assist you later if any changes are required
Okay I just bought it
Great to hear that. Thanks
For several days I have opened a support ticket because there are bugs and accessibility issues but no response.
Is it so hard to get help with you?
I am so sorry to hear that you are not getting a response from the support team. Can you please share the ticket ID so that I can talk with the support team?
Hi there, What is your ticket no please?
IRP #388
I informed the team already to check it urgently. Thanks
i can’t see Paystack payment gateway
Sorry, we don’t have Paystack integrated. But if you want to add it as customization, please contact WhatsApp: +8801812391633
No paystack should be added on your next update please and improve on your UI
We are sorry that we can’t consider your request at this moment.
Then I will need a.refund
We are sorry that this is not an acceptable reason for a refund.
We are currently encountering a couple of issues that require your assistance:
In the Admin Area > Website Order Setting > Available Online Foods, we are unable to search for any food items using the search bar, even though these items have been successfully added in the admin panel. Kindly guide us on how to display these items under “Available Online Foods” so that they appear correctly on the front-end website.
In the Admin Area > Website Order Setting > Home Page Content > Explore Menu Section, the “Available Online Foods” items are not initially visible. When we click the Submit button and refresh the page, the items do appear. However, after selecting the items and adding a description, clicking Submit again causes the section to appear blank the next time we revisit the page.
We have also replicated the same issues in your demo account, suggesting this may not be limited to our setup.
We also reached out via email and WhatsApp regarding this issue but have not yet received a response.
Please let us know how to resolve these issues at your earliest convenience.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
we have attempted to raise a support ticket via your portal but have been unable to log in. We also tried using the “Forgot Password” option, but it did not resolve the issue.
Ticket ID : IRP #384 – Please let us know how to resolve these issues at your earliest convenience.
Hi there, the team has resolved your issue. Please check the portal. Thank you
I see in the ticket system that your issue has been resolved
demo ?
Hi there, here is the demo: https://dsbeta.work/dsdemo/irestora_plus.php
IPM #407 please assist! I’m trying to reinstall the database due to default super admin I changed the password now even it’s correct and change the password I can’t on localhost
Please refresh my installation so I can install it back
It seems, you did not purchase the script with that username
Oh it was multi branch
ok
