There are so many bugs and no one will respond also its just waste of money worst support ever i have faced no body will respond for the bugs this doesn't even run.
112 Reviews
Bought this a couple days ago and when I went to install its telling me that my purchase code is not valid. Hopefully they will fix so that I can update my review.
Author response
Hi there,
We dont see any support ticket created by you.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co
Support team will assist you.
Thanks!
Best customer support and Quick responce.
The best restaurant POS i've seen for the price. Really well built and i haven't run into any problem till now. thank you! highly reccomanded.
Author response
Thank you so much.
Damn... just bought this and been asking for help but no one reply. Ask me to do a help ticket, I am still waiting
Author response
Hi there,
Though today is our holiday and team is not available but I tried to assist you, when I saw that it seems you are a bit unfamiliar with technology, we have to wait for the team for tomorrow.
Thanks!
Software has minor issues, but overall its good.
These is for Zakir, the support guy. You tell him any issue, he is always ready to help n fix. Thank you so much man. You deserver it.
Overall good experience
Author response
Thank you so much for your rating.
good services
very interactice support and the system is very helpfull and easy to use , the customer support very fast to solving the proplem
i recommend to downlaod the app
So far I got support to start this project. They have solved my problem. Hopefully when it is in production, everything will work correctly.
support 5 start
product 5 start
Although there are some positive aspects, overall reliability is a major concern. Initially, the app ran smoothly, but unexpectedly, it suddenly stopped working, resulting in a frustrating 501 error. It happened at the worst possible time, with a restaurant full of customers relying on the app. The support team was only able to address the issue the following day.
While they did resolve the problem, they failed to provide an explanation for why the error occurred in the first place. Furthermore, they couldn't assure me that a similar incident wouldn't happen again in the future.
Considering these circumstances, it's essential to exercise extreme caution before placing trust in this app.
Very Nice and flexible system. Thanks to the team.
and they have very nice support team, solved our issue with in the minute.
With whatsapp support system they are able to solve the problem that we have timely. Now its running well. Good Luck
amazing software and customer support
Door Soft Support Team Cuntomer Support solved it in no time. thank you
I need Refund This product is not reliable and it is not working it shit and everything is not working properly they are not responding support ticket even WhatsApp so everyone should keep in mind this system is full of bugs
Author response
I hope you should change this rating because we both apologized each other. And we came back to your issue and explained why we could not respond properly because of our previous ticket system down.
Thanks!
The system works very well, at the beginning there were a couple of functions that were not working, but the support solved the problem and now everything works very well.
Thank you very much.
they have quick response
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