3367 comments found.
Hello,
I’m going to purchase the add-on here. Do I have to pay an annual subscription? Which additional add-ons are included in the package I purchase from here?
So, if I purchase from here, will I have to pay an annual fee again?
Hello,
Addon is available from the https://www.armemberplugin.com/addons website only and is available with an annual subscription. Regarding “Which additional add-ons are included”, 17 free addons will be included, and you can get the list from the provided URL above. From the codedcanyon you will get a lifetime plan with 6 months of support.
Thanks
Hi, where can i see full list of the 57 add-ons that comes with it?
Hello,
You can checkout all the addon included with your purchase here: https://www.armemberplugin.com/other-advanced-features/#exclusive-inbuilt-features
The addons listed under the ‘Exclusive In-built Addon’ tab are all the addon that you can use as per your requirements.
Thanks
Hi, may I know which setting controls the billing statement shown on PayPal and Stripe? For example, if the plan name is “Premium,” will the buyer’s billing statement display “Premium”? Does it follow the plan name, or is there another setting that controls it?
Hello,
For the technical queries, kindly open a support ticket here: https://support.arpluginshop.com, and our team will assist you further.
Thanks
Hello, I have a presales question -
I evaluate your plugin – I am happy you offer a support for Divi builder at the level of module as part of the produt. (some other developer offer this as yearly paid option). I want to use it on the WPML compatible site – now my question is – is WPML compatibiltiy part of the offer – I can see, you offer Multi-language Addon as paid addon for 25 EUR/year.
So it means I purchase your plugin here and need to purchase the addon plugin?
My another question is the integration with Funnel Kit automation plugin which I use. Is it possible to integrate with this plugin? Do you support webhook support so I can use this for the direct intergation?
Hello
1) WPML compatibility - If you’re planning to run a multilanguage WPML-enabled site, then you will require the addon for multilingual capabilities. For more information you can check out this link: https://www.armemberplugin.com/downloads/armember-multi-language-addon/
2) Regarding Do you need to purchase the addon separately? - You can purchase the core plugin here, and use Multi-language Addon, it is available for €25/year as a separate addon.
3) Integration with Funnel Kit automation plugin and webhook support - We do offer API support through which you can connect the ARMember with the Funnel Kit, however if you wish to have a direct integration then currently it is not available at the moment. For more information you can refer to this link: https://www.armemberplugin.com/downloads/api-services/
Thanks
Hello, I am planning to make a dating/matrimonial website. can members search members, and chat? can they also favorite/block each others? thanks
Hello,
Yes, ARMember does offer a member directory through which other members can search the members in the directory. In order to allow them to chat, you can check out our Social Community Addon. This addon allows a feature for private messaging.
For more information, you can refer to the following links: Member Directory: https://www.armemberplugin.com/downloads/membership-directory/ Social Community: https://www.armemberplugin.com/downloads/armember-social-community-addon/
Thanks
Hi, is there any Approvals Process for Membership /or Add On where admin can After a member signs up, the Admin, Membership Manager, or new Approver roles will have the ability to approve their membership or deny the application. ? was looking inside “Knowledge Base” and can not see anything like that.
Hello,
Yes, ARMember allows three different member approval options, first is ‘Automatic Approve’, ‘Manual Approve by admin’, ‘Email Verified Approval(for user’s end)’. This option is available within the ARMember itself not as an addon.
Thanks
Hello! Loving this plugin so far – but was wondering – is there a way to remove or disable the cover image altogether to flush the profile to the top of it’s page?
I would like to be able to remove the “Personal Details” text also. – and since I am building a business directory – would like to change where it’s labeled “Member” to be changed to “Business” – Is this possible with a bit of code?
Hi!
Great to hear you’re enjoying the plugin.
Yes — you can hide the cover image using CSS, which will flush the profile content to the top of the page.
If you’d like us to walk you through the exact CSS for your setup or you reach out to our support team, please open a support ticket here: https://support.arpluginshop.com and our team will guide you further.
Best regards
Hi ! Just a quick question : If we want to charge for a plan in two times (two payments of $100 per month, for example), should we set the parameters as follows: recurring subscription > monthly > one cycle? (and not two cycles) In other words, should the initial payment for the plan not be included in the number of payment cycles?
Just to add also : we want to propose a recurring subscription for only 2 times (each month). So we had set by example 100$ for the paiement, cycle 1*month, and then we only can choose “2” at minimum for cycle times. In the example I described, I’m afraid that if I set “2” for the cycle times, then the user will be charged 3 times (one for the initial payment, then 2 times again…).. We are a bit confused. If you can clarify what are the setup for ? Thanks !
Hi, could you please give us a little feedback on that general question ? We don’t find anything on the documentation to be sure of the proper configuration… Thanks !!
Hi there. We need to do the configuration for our client since 2 days. Could you please give us just an answer to our question ? Thanks !
Hello,
Thank you for reaching out to us! For technical queries, kindly open a support ticket from https://support.arpluginshop.com, and our technical staff will assist you further.
Thanks
Hi, first thanks for your reply, but what we ask here dont need a “support”. This is a genral question (that we don’t find on your documentation). So this is not about to open a support ticket because this is not a “issue” but just a question regarding your documentation. We provided to you all informations about our question, and it would be really nice from you if you just answer to that simple question here (as we also are clients of your plugins since a long time). Thanks ! We are waiting just your little feedback to understand what we don’t see on your documentation. Best regards
Hello,
The initial cycle will not be counted as a separated cycle so if you set two cycles then the expiration will appear after two payments
Thanks
So now to use, you need to pay for any type of payment on a subscription? this is really bad – never-ending gread
I am not getting what do you mean by your question. Here you get free updates for lifetime. And subscription is different model.
Thanks
I bought the yearly subscription for the AR Membership PayFast payment gateway Addon recently, which is expensive and the plugin is not working, no because my support for the AR plugin has expired now I can’t get help, this is unexeptable!! YOUR PAYFAST PAYMENT ADDON DOES NOT WORK!
Hello,
kindly leave message through contact us page of our website Or through message box of our codecanyon profile page.
Thanks
I have some presale questions, if the subscription payment fails can you set it to try again? and can the member login and pay on the members website?
Hello,
Regarding “can you set it to try again,” ARMember offers 2 separate payment methods, if you use the auto-debit, then it will depend on the payment gateway, which may support retrying a couple of times (per day) to charge for the failed payment.
However, if you use the Semi-Automatic method, then if the subscription fails, the member’s membership plan will be suspended, but they can still log in and make a payment manually from your website.
Please let me know if there is anything else.
Thanks
Bonjour,
J’ai acheté il y a quelques années ArMember et je l’ai bien utilisé dans un projet précédent “ewayle.com” avec mon mail yann.michiels@gmail.com. Je suis très satisfait du plugin ! Cependant, me voilà commencé un nouveau projet et, je ne peux pas le réutiliser. Il est bloqué sur mon ancien site url. L’ayant acheté avec Code Canyon, je ne peux pas éditer le site attaché avec le site d’ArMember et ayant éteint mon ancien site, je ne peux le dissocier de cette façon. Ensuite, ayant dépassé le temps de support, je ne peux ouvrir un ticket officiel. Comment puis-je faire pour continuer à l’utiliser ?
En attente de vous lire, Yannick
- English version -
Hello,
I bought ArMember a few years ago and I did use it in a previous project “ewayle.com” with my mail yann.michiels@gmail.com. I am very satisfied with the plugin! However, here I am starting a new project and, I cannot reuse it. It is blocked on my old url site. Having bought it with Code Canyon, I cannot edit the site attached with the ArMember site and having turned off my old site, I cannot dissociate it in this way. Then, having exceeded the support time, I cannot open an official ticket. How can I continue to use it?
Waiting to hear from you, Yannick
Hello,
Firstly we’re happy to hear that you are satisfied with our plugin!
In order to reset the license kindly just leave message through message box of our codecanyon profile page with your purchase code and then I’ll be able to guide you further.
Thanks
I keep getting this error message:
The plugin could not be activated because it triggered a fatal error.
Hello,
this is very generic message. we can not get you help on this. so, kindly extend your support and open support ticket at our helpdesk and support staff will help you fix this fatal error.
Thanks
Hello can i restrict registration/signp page under content access rule, i cannot find my registration or signup there but i can find others
pls assist
Hello,
Yes, there are multiple ways to restrict the registration form, you can reach out to our team from here: https://support.arpluginshop.com and our support team will guide you further with the steps.
Thanks
Hi, throughout many user-facing messages in the plugin and its addons (I see around 40+ instances), you use the non-word “atleast”. Examples: “Please select atleast one plan.” “Please use atleast one numeric character.” This is not a word, and makes the plugin and therefore our website look unprofessional. Can you please correct all instances to two separate words “at least”? Thank you.
Hello,
ARMember offers a way to change these strings as per your requirements and in order to how to change it you can reach out to our support team from here: https://support.arpluginshop.com and further the team will guide you for the same.
Thanks
Ok, but I think you’re missing the point, which is that you have a flaw in the product. I should not need to purchase another 6mos of support and then ask how to do a workaround to manually fix your error, as this is not something I’m trying to do “per my requirements,” it’s a typo in the core product.
In which part of world when any physical or digital product runs without support or services for years? please do not talk about ideology. We only control our plugin, why did you assume that your environment like wordpress, theme other plugins are not affecting.
So, to investigate those things support staff needed to debug. secondly when you had bought the product or buy any product in codecanyon you knew before buying that support terms are 6 months so, i do not see why are you still expecting something additional for free?
if you really are interested in solving the problem and want us to help then kindly extend support and open support ticket. if not then i think we can not do much about it here in comment section.
Thanks
Hi, I’m not sure what the anger is about, but again I am not asking for free “personalized support” as this is not an issue specific to my environment, theme, or another plugin. I am simply alerting you to a very basic typo in your product, that is displayed throughout the frontend interface. It’s not even a “bug” to be “debugged/investigated.” You could have just said “thanks for pointing that out” and taken 5 minutes to do a simple find/change for “atleast” (which again, is not a word) and change it to “at least.” Instead you’ve chosen to argue with me as if I’m harassing you to do complicated free custom labor on my personal website or something. Of course I would pay for support when personal support is needed, but why should I have to pay you to fix your own typo that affects all users? Bizarre attitude to have.
Hello,
Sorry, my intent was not about anger. I was clarifying the situation. Regarding typo. thank you so much for pointing it out.
Best Regards
I just purchased it, and the license code doesn’t work on my WordPress, error: INVALID request HELP! (SORRY SOLVED) Wordfence Firewall blocking the connection. SOLVED
Glad to know that issue is resolved.
Thanks
Hi, I sent you a message via the message box of your Codecanyon profile page to request a license deactivation on a domain where I no longer use your plugin. How long does it take ? Thanks.
Your license was reset on the same day you had asked. Thank you for using our plugin.
I have a SAAS platform that creates clients on different levels/packages, however, it does not offer a subscription module.
It does have an API to allow remote creation of clients – can ARMember ‘talk’ to the SAAS to create (and manage) a membership once subscribed/paid for?
Hello, For technical queries, kindly open a support ticket from https://support.arpluginshop.com so technical staff will assist further. Thanks
I can’t post a question as support as expired.
Hello,
You can extend the support period and then open a new support ticket. In order to extend support period you can checkout the following article for your reference: https://help.market.envato.com/hc/en-us/articles/207886473-Extend-or-renew-Item-Support
Thanks
This is a sales question for a.new purchase!
Do I need to pay yearly for the social community addon?
Hello,
Yes, the Social Community Addon is available on yearly subscription.
Thanks
Hello, all our clients using your plugin (+20 domains). Now we installed in all our client projects wpml translation plugin. After we doing this we get a randomly an 404. We disabled plugins one by one and it ends to your plugin: when armember is enabled and wpml also enabled we get 404 error. WPML told us this problem is known with your plugin because +600 tickets are open with that issue on wpml side and the developer of this plugin and the plugin developer of armember shoud fix it. Here you can read more information why this happen: https://wpml.org/de/faq/why-is-htaccess-getting-overwritten-with-the-language-folder-on-my-wpml-website/
We installed fresh wordpress + armember + wpml plugin. Do you plan to fix that issue soon? If not we have to switch all subscriptions to another membership plugin. BR Tommy.
.
Hello,
We are glad to hear that you are using ARMember across multiple domains. Although we have not encountered this issue in our environments, we recommend submitting a support ticket via our support portal: https://support.arpluginshop.com. After that, the technical support staff will assist further.
Thanks