22688 comments found.
Not a huge deal, but in new versions of the plugin saving any element with the Css Box adds css=”” to the shortcode which isn’t necessary.
Hello, We will add this to our review list for further evaluation to determine if any changes can be made regarding this.
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Thank you for the update!
Just a heads up that in the latest update if the post excerpt has a quote it starts getting backslashes whenever the page is saved in the front-end editor like such: https://a.cl.ly/2NuDXEr9 – eventually leading to something like this the more you save – https://a.cl.ly/llulD9ym – ultimately reaching a point where the post no longer saves.
Here is a video you can share with the devs using just WPB and the default wp theme: https://a.cl.ly/WnunGBbP
In the video I’m just saving via the Page Settings window, but the issue happens when saving outside as well.
- AJ
Ok I found the issue and here is the fix 
In post_excerpt.tpl.php you are using:
<?php echo esc_attr( $excerpt ); ?>
Where it should be:
<?php echo esc_textarea( $excerpt ); ?>
However a lot of people use HTML in their excerpts, so using wp_kses_post() is best.
Then in class vc-post-admin.php for the set_post_excerpt() function you need to use:
$post->post_excerpt = wp_unslash( $post_excerpt );
And you have the same issues with the page title which could contain quotes. You guys need to make sure to use wp_unslash() when passing the data to wp_update_post()
- AJ
Hello, Thanks for reporting. We have confirmed this issue as a bug, and it has been added to our bug-fix list.
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I use WP Bakery extensively with the Porto WordPress theme. Since updating to WP Bakery 8.5 and Porto 7.6.1, all newly created pages have misaligned stretch rows (rows using stretch_row_css or porto_stretch_css). The row content appears offset to the right instead of stretching full-width.
- ✅ This only happens on new pages—older/duplicated pages from older versions render correctly.
- ✅ This only happens when stretching a row via CSS. It stretches fine when the new “Stretch with JS” option is selected instead.
- ✅ Happens even with all plugins disabled except WPBakery and Porto Functionality.
- ✅ Affected sites are running Porto child themes or Porto parent directly.
- ✅ The CSS logic references—porto-scroll-w, but this variable appears unset on new pages unless specific containers exist in the page structure.
- ❌ The new row/page structure no longer wraps .vc_row inside .porto-wrap-container.container, breaking the variable’s calculation.
The theme’s authors say that they did not make any changes to this structure and have requested that I check with your support to see if this is a known issue or change on your end. Thank you!
Hello, In the 8.5 release, WPBakery introduced updates to row stretching to enhance performance. It appears that the theme may be modifying the row output, which could be affected by this update.
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Hello, when I click “activate your copy,” the site crashes and redirects me to a page with this error: “You don’t have permission to access this page.” And I keep getting this message: “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of WPBakery Page Builder.” But I purchased a lifetime license.
Hello, Such an issue can occur if the theme has disabled the product license page using vc_set_as_theme. You can get in touch with the theme developer and get rid of the above code from the theme to get it back.
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No, nessuno ha disabilitato tale funzione. Poi dove si trova: vc_set_as_theme ?
No, no one has disabled this feature. Where is vc_set_as_theme located?
Ho controllato nel function non c’è vc_set_as_theme per cui il problema non dipende da questo.
I checked that vc_set_as_theme isn’t in the function, so that’s not the problem.
Hello, In that case, please use support.wpbakery.com and share your temporary website credentials so our support team can investigate it further.
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Non posso, perchè mi dice che la licenza di supporto è scaduta
Themes come loaded with specific elements in your plugin whereas your standalone version may not have them at all. What is the benefit of purchasing standalone plugin from you? Please elaborate
Hello, The direct license purchase provides you with additional benefits like access to AI, template library, plugin updates, font manager, etc. You can check all such benefits here: https://kb.wpbakery.com/docs/faq/what-are-the-benefits-of-direct-license-for-wpbakery-page-builder/
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A few years ago I bought some Wordpress theme at Envatomarket and it was built with WPBakery. I have wpbakery’s version 6.0.3 now. This theme not supported and even doesn’t exist here on this website. Because of old version of wpbakery I cannot update my php version. But what are the chances that new version of WPBakery will mess with old theme? I’m trying to understand before I’ll pay for new WPBakery.
The plugin should work fine if it has not been modified by the theme or a third-party addon. We suggest you update the plugin on a staging site first to rule out such issues. We also provide a 15-day refund period.
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There is a bug where css that you’ve added in an individual page editor is being removed. I’m not sure what the cause is, but it has happened on 3 instances with the last two updates.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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I bought a license from you on October 25, 2024 and in your system you show that my “365 days” of support expired in April. What the hell is that about? It’s bad enough that I’ve purchased 24 licenses from you that now have no automatic updates. But now you’re not even giving me the full year of support that you now offer? DO BETTER!
Hello, We checked your account and found that the license in question was purchased through CodeCanyon.
Licenses bought from CodeCanyon come with 6 months of support by default, with an optional extension to 12 months available during the purchase process.
This is mentioned in during the time of purchase: https://prnt.sc/1EFACyA_Qo4i
The support duration in such case is not determined by us, but by the terms set on the CodeCanyon platform.
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Just a quick question. Do you think you guys will ever update the Design Options to allow for changing the options at different breakpoints?
Thanks!
We don’t have any immediate plans to update the Design Options to support changes at different breakpoints. However, we’re always open to user feedback and ideas. Feel free to share your suggestion on our roadmap here: https://support.wpbakery.com/roadmap.Our product team actively reviews submissions for future improvements.
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Hi! Sorry but there’s another report related to your recent modifications to the custom CSS system. Now when you change a page slug, the custom CSS gets completely reset. Please fix this because it’s really annoying for users.
We have tried replicating the issue with version 8.5, but couldn’t reproduce it locally. Please check our screen recording here: https://drive.google.com/file/d/1pDmsmCOVwhdkHj_RrG5mVxcvoO5_-bHg/view?usp=drive_link. Can you confirm if we are missing any steps?
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Your video is not accessible… please allow it. The issue was also reported by other users and it was not addressed in your Change Log: https://codecanyon.net/comments/31584272
Sorry about that. We have allowed access.
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I have purchased this years ago. Now, when it comes to updating, it tells me that I need to buy a new support subscription. Why? Isn’t it a lifetime license?
The plugin purchase includes lifetime validity with free manual updates for life (as per the second method here: https://kb.wpbakery.com/docs/getting-started/update/). An active support tenure is required to enable automatic updates, along with access to the support portal, AI-powered tools, and additional features. If you do not need these services, renewing the support license is optional and entirely at your discretion.
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Hi! Unfortunately there’s another report for a new issue. Since the last update, when you drag a settings window, the drag is suddenly lost. This didn’t happen in previous versions. Please fix it (video demonstrating the issue recorded on your very last version of WPBakery Page Builder 8.5): https://undsgn.d.pr/v/BThifB
Hello, We have confirmed this issue as a bug, and it is on our bug-fix list to be fixed in an update.
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Hi Rohan_WPBakery-Team, and thank you for the confirmation! We wait for the next update.
The latest update has shifted my footer and header, leaving me with a white bar. I also use the Smart Sections Theme Builder plugin to create headers and footers.
Please fix this.
https://prnt.sc/v6vOSrAIMpdXPlease create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this. You need to log in to support.wpbakery.com with the email address using which the license was purchased.
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Yes, but I don’t have a license because I purchased it through my theme.
If you’re using the bundled version of the plugin that came with your theme and don’t have a direct license, we recommend reaching out to the theme’s support team for assistance.
Alternatively, you can purchase a direct license from us. This gives you access to our dedicated support, automatic plugin updates, and premium features like AI tools and the template library.
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Hi! Here’s an issue to report: If you mess up a page and then decide to browse the revisions and select another revision, it completely wipes all previously added CSS and JS in Page Settings, and there’s no way of recovering it. Please fix it (video demonstrating the issue recorded on your very last version of WPBakery Page Builder 8.5): https://undsgn.d.pr/v/H55ZUg
Custom CSS and JS added via WPBakery’s Page Settings are stored as post meta. Unfortunately, when restoring a previous revision in WordPress, only the post content (not the post meta) is rolled back. That’s a WordPress limitation and affects custom fields like our CSS/JS settings.
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Dear Raj_WPBakery-Team, the point is not this. Please read carefully what we’ve written. The problem is that now they get completely deleted and this is not normal. A post meta in WordPress doesn’t get reset when you go back with revisions. Now with WPBakery, custom CSS/JS gets reset and this is a serious problem. Please note that it’s also clearly shown in the video that when you go back in revisions, the custom CSS gets deleted.
Our development team is currently looking into this behavior. We appreciate your patience while we investigate further and will update you as soon as we have more information.
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Hello,
After updating to WPBakery Page Builder 8.5, it seems the Classic Editor integration is no longer functioning properly. Even though my settings are configured to use the Classic Editor by default, every time I go to edit a post, I have to manually select “Classic Editor” to view it.
I have no interest in using the Block Editor and would like to keep using the Classic Editor exclusively. Is this a known issue with version 8.5, and is there a fix or workaround available?
Thanks in advance for your help.
Hello, We have not encountered such an issue with the latest version. Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate it further.
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Hi, when using quick edit on the pages screen to change a page title or permalink after you save it it clears our all the custom css within wpbakery for that page. Are you aware of this issue?
Hello, Yes, this issue has been identified as a bug, and it is on our bug fix list.
This will be addressed in a future update.
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Hi, I have wpBakery as premium plugin that came together with a theme purchase, and usually updated alongside the theme update. After the last update, v8.4.1, the container / row hide feature stopped working. Rows that were supposed to be hidden are now visible on the page, unless deleted. Please, is this a known bug or specific to me?
Also, as highlighted by others, I can also confirm loss of full width rows as content is not stretched, but instead centered with equal left and right margins.
I just want to know if these are known bugs before contacting my theme Vendor.
Thanks.
Hello, The latest version of the plugin is 8.5. We have not encountered an issue with row hiding in the latest or recent releases.
The issue related to full-width row not centering is being investigated by our development team. A temporary workaround is to use the previous version.
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Hello,
To confirm what some others here have already reported, after updating to WPBakery 8.5 there is a loss of content centring in full-width, unstretched rows.
Thanks.
David
Hello, We’ve received similar reports from users experiencing this behavior, especially with themes that apply custom styling or modifications to WPBakery’s standard row structure.
Our development team is currently looking into the issue to identify any recurring patterns that can help us implement a fix.
To help us investigate further, we kindly ask you to open a ticket via the Customer Center: https://support.wpbakery.com/ and include temporary access credentials to your WordPress site. A temporary workaround right now is to use the previous version.
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Hi, have the same problem: Since installing the latest update, where we have full width rows but the content is not stretched and instead centred with equal left and right margins, the content now appears left aligned to the page instead of centred.
Hello, We have received a few reports of this behavior occurring with some themes (particularly those that apply custom modifications to standard WPBakery rows). Our development team is actively investigating the issue to identify a consistent pattern so that it can be addressed soon. To assist us in resolving this efficiently, we’d appreciate it if you could submit a ticket via the Customer Center: https://support.wpbakery.com/ and include the temporary credentials of your WordPress setup in it.
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Hi, the bug work with the7 theme
Since installing the latest update, where we have full width rows but the content is not stretched and instead centred with equal left and right margins, the content now appears left aligned to the page instead of centred.
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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