Hi Luppers

This issue is caused by some optimization solution that is rebuilding and “optimizing” the CSS on the site.

What you can do is go to Filters > Settings > Experimental and enable this option: https://prnt.sc/0YGx-KEg8dBo

This will hide all mobile buttons globally. To display a mobile button, simply use the shortcode: [fe_open_button]. You can place it right below the filter widget in the widget area.

Best Regards,
Victor

That works! Thanks very much Victor

Hi yagelbulk711

All set.

Best Regards,
Victor

Hi yagelbulk711

If the plugin already has a filter set for the search page, you can click on the eye icon next to the “Where to filter” setting, which will take you to the actual search page.

Sometimes, when using third-party search plugins, they may lead to custom templates that are not compatible with the filtering. By default, the search should lead to a URL like:

?s=searched_text&post_type=product

(or any other post type you’re using filters for instead of product).

Best Regards,
Victor

Hi Beni

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the exact page with the issue, and what type of data should be displayed there.

Best Regards,
Victor

Hi Victor,

thanks again for your quick reply!

I believe I’ve found the cause of the issue: The field where the problem with the umlauts occurred was configured differently in ACF — it had both a value and a label defined, with the return format set to “Both (Array)”. After switching it to return only the value, the issue seems to be resolved. (Although I had to resave the posts where the field was previously empty.)

So for now, I think I can continue without any problems. If the issue comes up again, I’ll reach out.

Thanks again for your support!

Best regards, Beni

We’re glad to hear that the issue was resolved. You did a great job!

Best Regards,
Victor

Hi Corné Huisman

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/ to get the license key.

Best Regards,
Victor

Hi kevind188

There is a hook wpc_hierarchy_opened:

function flrt_hierarchy_opened() {
    return apply_filters( 'wpc_hierarchy_opened', [] );
}

You can use this hook to write custom code to make them all open by default.

Best Regards,
Victor

As in custom CSS?

No, as in custom PHP code snippet.

You can check the hooks information on the default WP docs page: https://developer.wordpress.org/plugins/hooks/

Best Regards,
Victor

Hi jonasbal19991

Thank you for choosing Filter Everything PRO.

You need to apply two filter sets on the same page, but we recommend sticking to one filter set per page. For mobile, simply use the mobile pop-up widget, where you can place a shortcode button to display it in the desired location on the page.

All of the shortcodes can be found here: https://filtereverything.pro/resources/shortcodes/

Also, the mobile configuraton: https://filtereverything.pro/resources/mobile-devices-new-approach/

Best Regards,
Victor

Hi brianr101

Thank you for choosing Filter Everything PRO.

If your version is 1.9.1, that is the latest version, and you can safely ignore the message. This is a known issue in WordPress, where it sometimes incorrectly shows a plugin update notification even when you’re already using the latest version. It can be related to caching, database transients, even translation, or other similar factors.

Best Regards,
Victor

Hi UPAC

Thank you for choosing Filter Everything PRO.

Please send the message via PM: https://codecanyon.net/user/fe_support and mark it as “unable to obtain the license key” so we can provide further information privately. Also, include the preferred email address in the message so you can receive the response.

Best Regards,
Victor

Hi WebandgoMacsi

Can you please send the credentials to the wp-admin dashboard following this document so we can add a fix to the newest version of the plugin? Until the update with the fix is released.

Best Regards,
Victor

All done. Now there is no more error.

Best Regards,
Victor

Thank you very much

Hi K4Studio

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please attach the link to the page where you’re experiencing these issues so we can check it right away.

Best Regards,
Victor

All done! Should work nicely now.

Best Regards,
Victor

You need to deactivate the plugin before deleting it from the site you’re moving away from. However, if this happens again, you can send the license key via private message and request a deactivation across all sites.

Best Regards,
Victor

Thanks for your quick help!

Hi marnixluieuil

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
Victor

Hi Victor, the credentials are sent as requested. Got number count working better, but results do not match, see info in provided credentials. Thanks in advance!

Hi marnixluieuil

We have checked the site, and yes, most likely it will not work as expected. We assumed you would assign the categories to the parent products, as this is the default behavior in WooCommerce. However, it seems you have a custom option enabled that allows selecting product categories in the variations as well, which is not part of the default WooCommerce functionality.

We have submitted a request to the development team to see if this can be handled via a hook or a similar method. Once we receive their response, we will share the information they provide with you.

Best Regards,
Victor

Downloaded the license key here from the download page instead, but the code does not work. Will it activate after payment is completed?

Managed to get the licence key using incognito mode. All fine now. Case can be closed.

Hi marnixluieuil

We are glad to hear that the issue was resolved.

Best Regards,
Victor

Hi dam_company

If you have already purchased the PRO version of the plugin, please make the request from the account where the plugin was purchased in order to receive support.

Best Regards,
Victor

Hello, I haven’t bought the plugin yet because I would like to understand if the PRO version can do this thing.

Yes, this is possible.

Please check this example here: https://demo.filtereverything.pro/product-category/clothing/women/size-xxs/status-instock/

Best Regards,
Victor

Hi Dave

Now credentials are working, however, there is no access to the admin dashboard: https://prnt.sc/vgKZYANt_YAY

Best Regards,
Victor

Can you try again ?

Hi Dave

It looks like the server does not allow saving more filters, and it returns a 400 error on the admin-ajax.php request, as it cannot properly handle the larger amount of data sent via AJAX. When you add more filters, it increases the payload, and the server has certain limitations that prevent it from processing the larger request, resulting in the 400 error. One possible cause could be the max_input_vars setting, which is set to 1000 by default, so if the data exceeds this, it can trigger the issue. However, it could also be other server-side limitations. In any case, this is related to the server settings and needs to be fixed on the server side. There could be several potential causes.

Best Regards,
Victor

Hi Andrew

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/

Best Regards,
Victor

Thanks, That did the job!

Hi darrel03

All done! You just had to choose the correct query in the “And what to filter” section: https://prnt.sc/JN6zuoaC6Jx5

Now everything is working.

In general, the “And what to filter” dropdown displays all queries for the selected post type on the page that you chose in the “Where to filter”.

So if you have three queries, it will list all three. Only one of them is responsible for the posts you want to filter. By selecting the correct query, you are telling the filter which posts on the page should be filtered.

Best Regards,
Victor

Ah got it, thanks!

Hi marnixluieuil

Thank you for your interest in the Filter Everything plugin.

Yes, you can create color swatches for taxonomy filters. However, please note that you can create only one filter per taxonomy. So if you have multiple different categories, like size, color, etc., under the same taxonomy (e.g., “Product Categories”), you cannot create separate filters for color and size; it will be combined into one single filter.

However, you can add a custom taxonomy to your post type and use it exclusively for colors. This way, you can create separate filters based on that custom taxonomy.

Best Regards,
Victor

Hi jandovalena

So first thing that you need to do is change the PHP locale settings for the correct language that you need, and then secondly in the \filter-everything-pro\src\Entities\EntityManager.php on line 1004 there will be a next function:

    public static function compareAsc( $key ){

        return function ($a, $b) use ($key) {
            $value_1 = isset( $a->$key ) ? strtolower($a->$key) : 0;
            $value_2 = isset( $b->$key ) ? strtolower($b->$key) : 0;

            if ($value_1 == $value_2) {
                return 0;
 }

            return ($value_1 > $value_2) ? +1 : -1;
 };
 }

You need to replace it with this function:

public static function compareAsc( $key ){

    return function ($a, $b) use ($key) {

        $value_1 = isset( $a->$key ) ? mb_strtolower($a->$key) : 0;
        $value_2 = isset( $b->$key ) ? mb_strtolower($b->$key) : 0;

        $comparison = strcoll($value_1, $value_2);

        if ($comparison == 0) {
            return 0;
        }

        return ($comparison > 0) ? +1 : -1;
    };
}

Please note: try this first on a staging environment before applying it to your live site, as this is not an official plugin functionality yet, it’s still in testing.

Best Regards,
Victor