4908 comments found.
Update 3.5.9 error site
Uncaught Error: Call to undefined function youzify_is_woocommerce_tab() in /var/www/demo.com/htdocs/wp-content/plugins/youzify/includes/public/core/woocommerce/youzify-woocommerce-functions.php on line 103
Call stack:
Youzify::{closure}()
wp-includes/class-wp-hook.php:326
WP_Hook::apply_filters()
wp-includes/plugin.php:256
apply_filters_ref_array()
wp-includes/class-wp-query.php:3620
WP_Query::get_posts()
wp-includes/class-wp-query.php:3949
WP_Query::query()
wp-includes/class-wp-query.php:4081
WP_Query::__construct()
wp-content/plugins/elementor/modules/landing-pages/module.php:105
Elementor\M\L\Module::has_landing_pages()
wp-content/plugins/elementor/modules/landing-pages/module.php:62
Elementor\M\L\Module::should_activate_landing_pages()
wp-content/plugins/elementor/modules/landing-pages/module.php:443
Elementor\M\L\Module::__construct()
wp-content/plugins/elementor/core/base/module.php:86
Elementor\C\B\Module::instance()
wp-content/plugins/elementor/core/modules-manager.php:64
Elementor\Core\Modules_Manager::__construct()
wp-content/plugins/elementor/includes/plugin.php:742
Elementor\Plugin::init_components()
wp-content/plugins/elementor/includes/plugin.php:660
Elementor\Plugin::init()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:348
WP_Hook::do_action()
wp-includes/plugin.php:517
do_action()
wp-settings.php:727
require_once('/var/www/demo.com/htdocs/wp-settings.php')
/var/www/social.ltdth.com/wp-config.php:139
require_once('/var/www/demo.com/wp-config.php')
wp-load.php:55
require_once('/var/www/demo.com/htdocs/wp-load.php')
wp-blog-header.php:13
require('/var/www/demo...s/wp-blog-header.php')
index.php:17Hello kornchai,
Thank you for reporting this and apologize for this inconvenience.
We will investigate this issue further on our side.
In the meantime, please make sure your WordPress and WooCommerce are updated to the latest versions. Alternatively, you can try disabling the WooCommerce integration temporarily to see if that helps.
If the issue persists, you may consider rolling back to a previous version of Youzify as a temporary workaround.
Let me know if you have any other questions.
Best Regards, KaineLabs Team.
Hi, is it possible for a user to post content that other users must pay to access, with a commission going to the website?( paywall or paid content model.)
Hello,
Thank you for your interest in our plugin.
Unfortunately, Youzify doesn’t have a built-in membership payment system. However, you can use Youzify together with a third-party plugin to enable paid membership functionality.
Let me know if you have any other questions.
Best Regards, KaineLabs Team.
hi there. 3.5.9 is killing our sites
Hi GCRIDEV,
Please reach out to our support team via the support forum at the following URL: https://kainelabs.ticksy.com/
We’ll be happy to assist you and resolve the issue.
Best Regards, KaineLabs Team.
Our support has expired. We have purchased multiple licenses and using on multisite. Update 3.5.9 crashed all of them regardless of server and configuration. We are certain this is on plugin update side as others indicated on your envato comment section. I’d appreciate your urgent attention to this as it impacts our user base and reputation.
Hello,
The new update only relates to the WooCommerce integration. Please try disabling the WooCommerce integration and check if that resolves the issue.
Best Regards, KaineLabs Team.
Thank you but it was not enabled and even crashes without woocommerce on fresh install. For safety it’d be great to include previous version in update package for times like this we are locked with no option but wait for new update. Waiting for your fix, hopefully soon. With appreciation
Hello GCRIDEV,
We will investigate this issue further on our side.
In the meantime, please make sure your WordPress and WooCommerce are updated to the latest versions. Alternatively, you can try disabling the WooCommerce integration temporarily to see if that helps.
If the issue persists, you may consider rolling back to a previous version of Youzify as a temporary workaround.
Let me know if you have any other questions.
Best Regards, KaineLabs Team.
Hi, Please fix the issues. I do not have previous version so have to wait for your side. Appreciate i if you include it somewhere
Hi GCRIDEV,
We’ve just released a new version of Youzify. Please update to the latest version and check if the issue has been resolved.
Best Regards, KaineLabs Team.
Thank you so much! Resolved now
Hi GCRIDEV,
I’m glad to hear that the problem has been resolved. Feel free to reach out to us if you have any other questions or concerns.
Best regards, KaineLabs Team
PLEASE review your update 3.5.9 – it has caused a problem in my multisite network. I cannot activate Youzify at all. URGENT. I cant even see updates in your changelog.
Hi lalalua,
I apologize for the inconvenience.
Please reach out to our support team via the support forum at the following URL: https://kainelabs.ticksy.com/
We’ll be happy to assist you and resolve the issue.
Best Regards, KaineLabs Team.
Hello, I’ve seen consistent requests about WCFM and even your response 5 years ago about planning to integrate. Can you tell me if I can integrate with WCFM now?
Hi General_B,
Unfortunately, Youzify does not officially integrate with WCFM. We have reached out to them to offer an integration between Youzify and their plugin, but unfortunately, we have not received any response. Since this integration requires collaboration between both our teams, it cannot be implemented solely from our side.
However, you can still use Youzify and WCFM together, as Youzify integrates with WooCommerce. Additionally, if WCFM provides a shortcode, you can add it to a Youzify custom tab to display their content within user profiles.
Please let us know if you have any other questions.
Best regards, KaineLabs Team
Is there a way to put comments in photos in lightbox, like facebook?
...or buddyboss?
Hi General_B,
Thank you for reaching out to us.
Unfortunately, that feature is not available at the moment.
Please let us know if you have any other questions.
Best regards, KaineLabs Team
Thanks. Is there a way to integrate Mediapress or RTmedia, so that I can use their lightbox comments capability?
Hi General_B,
Unfortunately, we have not tested the compatibility between their lightbox comments and Youzify. Implementing this would also require customization work.
Please let us know if you have any other questions.
Best regards, KaineLabs Team
hello, with your albums addon, webp is converted to a file and placed in the file section, not the photo album, how will webp go to the album?
Hi General_B,
Thank you for reaching out to us.
By default, the WebP image format is not supported in WordPress. That’s why it currently doesn’t work with the Youzify Album add-on either.
However, after doing some research, we found that you can enable WebP support in WordPress by using a third-party plugin. Please check this article for more information:
https://www.wpbeginner.com/wp-tutorials/how-to-use-webp-images-in-wordpress/
Once you successfully enable WebP support on your WordPress site, it should work with the Youzify Album plugin as well.
Best regards, KaineLabs Team
Thanks.
Hi General_B,
You’re welcome. Let me know if you have any other questions.
Best regards, KaineLabs Team
Hi General_B,
Thank you for purchasing our plugin!
For any technical support, please use our support forum at the following URL: https://kainelabs.ticksy.com/
Our support agents will be happy to assist you. We usually respond within 1 × 24 hours. However, please note that on weekends, replies may be delayed.
Best Regards, KaineLabs Team.
Hello, Is there way to set as display name the business / company name, instead of first and last REAL name as display name? Love the plugin. thanks!
Hello,
Thank you for reaching out to us.
Yes, this is possible, but it requires a custom code snippet. You can request it through our support forum using the URL below, and our support agents will be happy to assist you:
https://kainelabs.ticksy.com/
Best Regards, KaineLabs Team.
i realize this is a pre-sales forum, however, after several years of using youzer/youzify, i have problem with the profile tabs. they display only 4 tabs, regardless…activity, friends, groups, forums. my concern is custom tabs which i created one custom tab and cannot get it to display. after searching this forum, i found someone with similar issue and the solution provided was an upgrade. i am using v 3.5.7 of youzify… i am not able to have more than four tabs on user profile, and non of the custom tabs. please assist to correct this issue.
Hi islndgrl,
Thank you for reaching out to us.
I wasn’t able to replicate the issue you reported on our staging site using the latest version of Youzify. There could be several reasons why this issue is happening on your website. Please try the following steps:
1 Navigate to Youzify Panel → Profile Settings → Tabs Settings, and make sure the relevant tabs are enabled.
2 If you have any custom code in the bp-custom.php file, please try disabling it temporarily by renaming the file, then check again.
3 Perform a plugin conflict test: Deactivate all plugins except Youzify. If this resolves the issue, reactivate the plugins one by one to identify the conflicting one. You may also switch to a default WordPress theme (like Twenty Twenty-Four) temporarily to rule out any theme-related conflicts.
4 Lastly, please make sure you’re using the latest versions of BuddyPress and WordPress, and that your server is running PHP 8.0 or higher, as this is the minimum requirement.
Let us know the results.
Best Regards, KaineLabs Team.
i did all that…saw on wp.org forum that latest version of youzify not compatible with bp classic? but am unable to deactivate bp classic, i get blank pages. so still only 4 tabs displaying on profile
Hi islndgrl,
Kindly note that Youzify is not compatible with the BP Classic plugin. You can safely deactivate BP Classic to ensure optimal performance.
Best Regards, kaineLabs Team.
are there social share buttons for Activity wall posts? If not, do you know of any that would work on the activity wall? Thanks!
Hi Caly1,
Thank you for reaching out to us.
Yes, this is possible using our Social Share Add-On: https://youzify.com/downloads/buddypress-social-share/
You can purchase it separately through our website. If you have any questions before buying, feel free to ask — we’ll be happy to help!
Best Regards, KaineLabs Team.
Is there a way not to have the registration page include entering a username and Name? Could this be omitted, hidden or make it not required etc?
Hi lady1178,
Thank you for reaching out to us.
Yes, it’s possible to modify the “Name” field. You can request this through our support forum, and one of our support agents will be happy to share the necessary code with you.
However, please note that the “Username” field is mandatory and cannot be change to not required or hidden it.
Best Regards, KaineLabs Team.
Hi, Did you fix the problem with the uploaded videos not working ? Months pasted and i still have the same problem.
Hi Nikiniko,
We’ve reviewed your support ticket (#3735834). One of our support agents responded and mentioned that we were unable to access the link you provided. He even shared a video recording to demonstrate the issue. However, since we didn’t receive any further response from you, we assumed the issue had been resolved and closed the ticket.
Now that you’ve renewed your support license, could you please submit a new ticket? Kindly include your WordPress admin access so we can assist you further.
You can submit your ticket here: https://kainelabs.ticksy.com/
Best Regards, KaineLabs Team.
The worst add-on you can buy. I do not recommend it. Any developer who sees my comment will understand why. Here, the developer puts marketing words and images. When you buy, the first thing you are shocked by is that there are no models to choose from. There is only one model, and it has very big errors. Secondly, it became clear to me that the developer did this intentionally to ensure sales and support. All of this is considered a type of manipulation.
Hi MARSAL-LTD,
We apologize for the bad experience you’ve had.
We’ve checked our support forum but couldn’t find any ticket under your username. Could you please clarify whether you’ve submitted a support ticket? If so, kindly provide the username used. If not, we highly recommend submitting a ticket if you need any technical support or assistance — our support team will be happy to help.
Best Regards, KaineLabs Team.
Hello, I already have a directory website on WordPress. I’m thinking of adding the Youzify plugin to my existing directory website so I can have profiles for “influencers” and “travelers” who have a account as a web user on my website.
Will this plug work for this feature or will it override the existing theme and will require Buddypress?
Hi EmpireConnection,
Thank you for your interest in our plugin.
At the moment, Youzify requires BuddyPress to work. However, it is compatible with almost all WordPress themes on the market. Please note that if your current theme has its own membership or members directory system, Youzify may replace that system and styling.
Please let me know if you have any other questions.
Best Regards, KaineLabs Team.
KaineLabs Team,
So I can install BuddyPress and Youzify with my directory theme? I am currently running “MyListing – Directory & Listing WordPress Theme” from Envato.
Will this all be compatible together? Thank you for your assistance and I look forward to getting this up and running if possible.
Hi EmpireConnection,
Unfortunately, we haven’t tested the compatibility between Youzify and the MyListing – Directory & Listing WordPress Theme. I recommend trying the Youzify Lite version first, which you can download for free here:
https://wordpress.org/plugins/youzify/
If it works well with the Lite version, it should work fine with the Pro version as well.
Please let me know if you have any other questions.
Best Regards, KaineLabs Team.
Having a major issue with youzify right now…After re-installing website and adding the plugin back I cannot login to website with plugin activated. It continues to tell me I have a certain amount of hours until I can log back in again.. I had another user test their login and same issue.. Once plugin is de-activated we can access the website. I attempted your php snippet to reset login attempts but it doesn’t work…. Any ideas on this issue ? This is with membership activated.. If we disable membership we are good as well
Hi zerotechz,
Thank you for reaching us.
Could you please clarify if you have tried disabling Youzify and whether you were then able to log in?
I just want to make sure that the issue is indeed coming from Youzify.
Best Regards, KaineLabs Team.
dear sirs, in the posts there is a “like” button, but that is a in real a “favorite” button, because it puts the liked post in the favorite section of the member profile. My question is very simple, how can i change the text of the “like” button? i would like it to be “favorite” instead. thanks!
Hi johnboob,
Thank you for reaching us.
Changing the button text is possible with the Pro version and some custom code. If you’re considering upgrading to the Pro version, you can request this feature through our support forum, and our support team will be happy to assist you.
Best Regards, KaineLabs Team.
dear sirs, I have the regular license, where do i get the PRO version? what are the differences for the regular license?
thanks!
Hi johnboob,
You can purchase the Pro version on CodeCanyon for just $49 as a lifetime license. This means you’ll have access to the Pro features and updates forever. The purchase also includes 6 months of free technical support from us, including help with minor customizations.
Please let me know if you have any other questions.
Best Regards, KaineLabs Team.
Hi, an inquiry. You have a widget for users to display Instagram Profile. You also have settings for allowing embedding. When I paste a script or link embed it only displays a link, not the content/profile of the link/script embed. Is this how your plugin is setup or could it be something else? Thanks!
Hello lady1178,
Thank you for reaching out.
Unfortunately, some embed scripts or URLs may not work properly within the widget. To display your Instagram profile, we recommend using the Instagram widget instead, as it’s designed specifically for that purpose.
Best Regards, KaineLabs Team.
Hi, just a suggestion. Could you make it so when a profile header and user avatar is uploaded it doesn’t display in the media files? Reason i’m suggesting this is because I had to upload a header 4 time to make sure it looked good and that’s all you see in my profile is 4 of the same images. Thanks!
Hi lady1178,
Thank you for reaching out.
The uploaded cover image and avatar are stored within the BuddyPress and Youzify folders, so they should not appear in the WordPress Media Library. Could you please confirm if they are showing up in your media library?
Best Regards, KaineLabs Team.
Not showing in media Library in Wordpress. It’s showing in the Media of the Youzify member profile. It’s showing that I uploaded five profile headers because I could not get the right fit. I was suggesting that these do not show up in the members Media section on their profile page. Thanks!
Hi lady1178,
Thank you for clarifying.
Indeed, the avatar and cover image you upload will automatically appear in the Profile Media because Youzify treats these images as part of the user’s media library.
Unfortunately, there’s currently no option to hide them, but we’ll consider adding a setting to control this behavior in future updates.
Best Regards, KaineLabs Team.
Hello, We are using YOUSIFY since 3 years however, for a few days now we have no longer been able to post photos on the news wall. We do have the image previewed, but when the post is published, the image does not appear. What should I do?
Hello dev_reulys,
Thank you for reaching us.
Please do the following:
1. Make sure you are using the most updated versions of Youzify, WordPress & your theme.
2. Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
3. If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.
4. Change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme).
5. On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true.
If you have followed all these steps and you’re still encountering difficulties, please open a ticket on our support forum from URL below:
https://kainelabs.ticksy.com/
Our agents will investigate the problem directly from your back-end.
Best Regards, KaineLabs Team.
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