8422 comments found.
Hi, do you allow free users to add ads during page redirects? How should this be set up?
Hello
Yes. In admin > advertisement, you can create a responsive unit and splash page unit and these will be shown during redirect when using splash. frame or other type of pages except direct.
Hello, sir. I’m interested in the mobile app. Do you still have plans for it, and when is the expected launch date?
Hey
Yes. It will be released soon
Hi,
1. Please advise on how to change or remove the placeholder johnsmith@company.com permanently so that it will not reappear when the update is applied.
2. When users update their bio page, the total number of new links increases in the admin dashboard. However, no actual link is generated.
Regards,
3. Also, after implementing the latest update, there is issue with the Delete Selected Link function (after search links).
Hello
1. Where is that located exactly?
2. That has been fixed and will be patched in the upcoming update.
3. That should have been fixed. Have you tried clearing your browser cache?
Hi,
1. It appears in the bio page, Contact form widgets, and a few other pages. Tried searching and also found it on some files outside the template files.
2. Awesome, thanks.
3. Seems the issue is still there. Can’t click the “Delete Selected” button. It doesn’t work.
Hey
1. I will see what I can do. I might use you a random name + yourdomain instead.
3. Can you open a ticket with FTP so I can check this?
I want when the user runs out of clicks (Number of clicks), the user’s links will automatically redirect to a fixed link?
Hey
That would require a small customization. Do you have some PHP knowledge?
Do I know php. I mean when you reach the click limit of Plan
Hey
That would require a small customization as right now when the click limits maxes out, it will stop collecting data. I don’t we will be adding this feature to the script because it will annoy users so I can provide you instructions on how to add it for yourself only.
Thank you. Can you guide me on which file and which code segment I need to edit?
Hey
Please send us an email
Dear Support, I would like to request the addition of a UTM template feature in the Parameter Builder. This enhancement would allow us to efficiently apply the same parameters to dozens of links, saving us considerable time compared to manually inputting them for each individual link. Implementing this feature would significantly increase the value of your script. If it is possible to implement this, please provide guidance on what I might be overlooking.
Hello
The parameter builder already has the option to use UTMs but I see what you mean. I will see how to add these without it looking to cumbersome.. .
Could you please provide an update on this? Thank you!
Hey
It will most likely be in the upcoming update in the coming weeks.
I want to buy it, but I have some questions:
1. Is it available in Portuguese? If not, is there an easily accessible translation file?
2. Is the system error-free, friend?
3. Will you install it on my Contabo VPS server?
4. Is it demanding on my server?
Hello
Sorry for the late reply, we were vacation.
1) Yes. We have a Portuguese translation file but it is not complete. You can use Google Translate to translate missing strings.
2) Yes
3) We charge for the installation
4) It depends on how many links and clicks you have.
Is it complicated to translate into Portuguese?
Hey’
Not at all. It is very easy. We even have it partially translated: https://gempixel.com/products/premium-url-shortener/languages
Not sure if this is a bug or a configuration issue: Whenever I add or edit a link in the Bio Pages and click “Save Changes”, a new entry is created under “Links > Today” in the admin dashboard — even if no actual changes were made. In the user profile, the link shows only as “domain.tld”. Example: I add the “Link” widget, enter “Google – gooogle-com”, and click “Save Changes” — a link is created. Clicking “Save Changes” five more times adds five more links.
Hey
Thanks for reporting this. I will check this out.
I reported this issue over two weeks ago. When will an update be released to fix it? Thanks!
Hey
An update is coming next week.
Hello developer, is this type of login available in the script?
https://i.postimg.cc/jqBGVj8M/Loingin-automatico.pngThis login is very useful because people can log in directly without having to go through the steps of receiving email.
Hello
Not yet but that is on my todo list.
Ok, wonderful, as always with each new update everything is wonderful, thank you very much
Hi,
Please check your gmail message and help me with the issue. I can not even use the service because of the issue. It’s been too long. Please helpe me.
Thank you
Hey
Already responded.
Hello, I migrated to a new server (Apache > LiteSpeed). However, I now get error 500 for links that need to be refreshed to work (it doesnt works only once, then the next calls opens links fine). Do I need to make some changes like for NGINX? But I can’t find anything about it in the KB. 
location / {
if (!-e $request_filename)
{
rewrite ^/admin/(.*)?$ /admin/index.php?a=$1 break;
rewrite ^/(.*)$ /index.php?a=$1 last;
break;
}
}
Only the old, direct, links without a splash page don’t work (with splash page works). The newly created ones work fine.
Hey
You are using the wrong NGINX rules. That is for the old version. You need to use the file located in the root folder of the script named as nginx.conf or check here: https://gempixel.com/solutions/what-is-the-nginx-rewrite-rules-premium-url-shortener
No, I’m currently using OpenLiteSpeed, shared hosting. Not NGINX. I haven’t made any changes to the server.
Hey
The coed you mentioned above is not the correct code. If you are using OpenLiteSpeed then you need to make sure the files .htaccess are uploaded correctly. You might need to add them manually via the control panel.
There are HUGE BUGS in the Custom Domain, when added a custom domain (client side), when clicked the BIOPAGE it’s changing from the other superadmin side Custom Domain names, and when it saved then the biopage will throw error 404. This product is more than 10 years right? it’s just weird that there is no proper UAT and QA to check this.
Hello
Can you please comment with the account you have purchased the script from? Also I did not understand your explanation of the “bug”.
That’s a great idea, username check on homepage to onboad new users. Maybe add it to your SaaS theme or create a new theme.
Thanks again.
Hey
We are working on a new feature to allow users to define what to show on the homepage.
That’s awesome!
This team is the best.. always adding more value to their products.
Thanks again.
Thanks for the feedback
Hello, Would it be possible to replace the URL shortener box on the homepage with the Bio Pages box — similar to how it’s handled on major platforms?
This would allow new users to immediately check if their desired alias is available, reserve it on the spot, and see their chosen Bio Page alias already pre-filled during the registration process.
It would make onboarding much more intuitive — similar to the flow seen on domain.tld/bio-profiles.
Thank you!
Hey
Yes it is possible. You can copy the from in the file storage/themes/the23/pages/bio.php lines 12 to 19 to in the file storage/themes/the23/index.php lines 22 to 55. You also need to add the following code into <input> after replacing everything
data-check="<?php echo route('page.bio') ?>"
Hello,
1) I have a small feature request. I want to block the stats of countries specified in specific links, but still want to redirect. However, it should not count the stats of the blocked country for each URL. We are currently experiencing high spam stats from a single country; our stats are flooding, and the data is becoming less valuable.
This is a must-have feature to avoid spam stats. Can you add this in the upcoming update?
2) Also, there is another bug: when payment via Paddle billing, the amount in the subscription is seen as double the payment amount, but in the payment section, it is showing the correct amount.
Can you look into this bug?
Hello
1) That is possible however it will have to be built-in the core or as plugin however it would be easier to just block those countries using the Block Country plugin or via Cloudflare.
2) This sometimes happens due to a conflict between other payment systems. I will check this out on your site to see what is causing this.
Hello,
1) Can use the Block Country Plugin , But it would block the whole country on entire app . I only want to block the countries for the specific link rather than the whole app.
2) Did you had time to check it on this?
Hello
1) It is possible however it would require a custom change. I will let you know.
2) I will send you a message via discord as it receives two webhooks.
Hello
We restricted the CSS feature because many customers who use our product do not have that much coding experience and end up breaking the layout. We are however working on re-enabling this feature due to high demand Expect it in the next update.
Sitemap could not be read ? why
iam not able to add it to google search console, it fails to fetch
its valid , and tried again but yet google wouldnt fetch
Hey
Does it throw a specific error?
Hello, Im just using this 2nd account but I purchased the extended license, please check this account which we use a custom domain name https://msayan.com/ when clicked the BRANDING ICON it’s not redirecting to the main website.
Hey
You are correct. I will fix this in a patch.
Thank you
Add the Yandex Metrica pixel, I’ve been asking for several years. Even unknown competitors have this counter, and it’s extremely necessary in CIS countries.
Please, do Yandex Metrica – it’s easier than Google Analytics. I beg you, I plead with you.
Hello
Is it Yandex Metrica or Yandex AppMetrica? I am trying to find the documentation but it is all in Russian. Can you send me a sample pixel code via email? https://codecanyon.net/user/kbrmedia
I’m interested in this script. Does it have the option to approve shortened links and created biographies? That is, I, as an administrator or collaborator, can approve the shortened links and created biographies to prevent fraud and have the website reported to me.
Another example, as an administrator, could I set belasi.bio for biographies (all users who create their bios will display that domain by default, with no option to change it) and for music, short.link (only for shortened links by default for all users, with no option to change it), that is, configure each domain for all users in general.
Hey
You have the option to approve links however not bio pages. I see your point. Perhaps I can extend that feature to bio pages as well.
