I just installed this in our server. This is one of the most comprehensive and sleek resto app in codecanyon. Some issues are understandable but I’m sure the devs are onto it.

Some that I found: - On creating a new order, the UI does not update when switching from Dine-in, Delivery and Pickup. It works fine when the order has been placed already.

Feature request: - If it is possible to add an order status that shows that the food is ready to be served. As of now, it is only in KOT but not in orders. This is so that the waiter will know the status even without opening the KOT which is for the Kitchen staff only.

Unsolicited Suggestions for Printing capability: - For windows only, you can use QZ Tray which can send ESCPOS Data to thermal printers as well as a kick command for cashboxes.

Great job for putting this all together!

Ask before you can buy.

It seems like a solution just like the one I’m looking for. However, I’ve seen the demo and haven’t encountered the opening and closing of the register, that is, how much cash I have in my pocket when I open the register or start my sales. Is this possible?

bro i have an issue paystack not working…and i need offline sync

I want to modify the EXE printer installation files on the desktop — change the application name and logo to match my project, and also ensure a fixed Domain URL.

Dear Team,

We sincerely appreciate your great efforts in developing this system and your continuous dedication to improving it. Your ongoing contributions are highly valued.

I would like to share this observation once again: the system still occasionally repeats the same order number. While this issue was previously addressed when the system is used in a single screen, it continues to occur when multiple screens are open — whether in the same browser or across different systems.

When accessing the Point of Sale (POS) from multiple windows, the same order number is reserved across all screens, leading to unwanted duplication and potential data inconsistencies or confusion.

We kindly ask you to look into this matter and resolve it at your earliest convenience.

With sincere thanks and appreciation.

One small issue: Users or staff can currently change the KOT (Kitchen Order Ticket) item list during payment.

For example, if 5 pizzas are ordered and the KOT has already been issued and served, the cashier can still reduce the quantity to 1, 2, 3, or 4 during payment — and the price is adjusted accordingly.

This creates a risk of misuse. Either:

Any changes made to the KOT should be logged/stored for review, OR

This authority should be restricted/disabled after the KOT is issued.

Also, when we change the role to “Update Order”, it disables the ability to process payments.

Please review and address this in the next update.

Pre-sale questions: 1- can you create a variant from a variant? Example if I sell pizza small- $15 and large-$25 can I assign 10 toppings for the small at 1.50 each and 10 toppings for a large at 2.00 each.

2- can orders automatically print to the kitchen after the order is made by the customer?

Thank you!

can you please have the first waiter to confirm an order be automatically assigned to the order. The request has been made so many times.

order comes in

waiter goes over to table to confirm

confirms order, at this point order should automatically be assigned to that waiter.

Hi team how do we manage staff roster and payslips in TableTrack . Staff clock in / clock out. etc . So that we can get staff expense report as well.

waiters have access to kitchen kot, and can even start the cooking process. this should not be the case

Pre buy testing with customer. Hi I think so far you did a great job. But… first annoying bug is on our customer setup. Most of the time navigating to menu items almost always need a page refresh. Otherwise links are not functioning. i.e. with POS menu this is a no-go. if choosen POS you cannot select table before it needs a page refresh. Please tell me it is on your scope of improvement.

Hi mate,

in your demo, after I plased and confirmd an order I get a 404 Page Not Found page. Try your self pls and let me know.

Thanks

Printing is not working

Hello,

I hope you’re doing well.

I would like to request a few improvements and features to enhance the user experience and streamline the order process on the script:

1. WhatsApp Integration Please add a feature that allows sending order details directly to WhatsApp. This will help us communicate quickly with customers and confirm their orders more efficiently.

2. Simplified Order Form Currently, the customer is required to fill out their details in three separate steps (email → name & phone number → address). This can be confusing and time-consuming. Could you redesign the form so that all the necessary information (email, name, phone, and address) can be entered at once in a single window?

3. Waiter Call Button Currently, the “Call Waiter” button appears in the middle of the menu, which can be distracting. Could you make it so that:

It only appears when the customer scans the QR code from a table OR

Move it to the side menu to reduce visual clutter?

4. Desktop Application + Printing Integration Please consider creating a lightweight desktop application for the store dashboard. Ideally, this app should also integrate with our receipt-printing software to simplify the process at the point of sale.

5. Response Delays We have noticed some noticeable delays in system response times. It’s unclear whether the issue is from the hosting server or the application itself. Could you please investigate and let us know what might be causing this slowdown?

Let me know if any of these features require extra time or cost. Looking forward to your response.

Pusher channel does not work properly. It’s required to refresh the page; otherwise, the notification will not pop up. Can you fix it?

Pre Purchase Questions:

1. How can I see Audit report for canceling order and reasons for canceling and who canceled the order?

1.1 How can I see Waiter Void Report? Like removing items from KOT and the reason and all.

2. How can I see customer Total Amount Due to Receive and Total Amount Due to receive per each customer?

3. How can I see supplier total due supplier playable per each supplier?

I think your print solution is overkill, i was thinking you would have a solution like https://loopedlabs.com/esc-pos-usb-print-service/ simple android based i would have to run a pc to use this print function consider adding these functions as an option https://www.youtube.com/watch?v=HcxxxQrHvC0&t=143s

i bought the multi-kitchen module but am seeing a language module. I have opened up a ticket but no response #59034

See for desktop application. where is that code. we cant find in our codebase

Hi I did a Domain Request Submission yesterday it has not been updated yet could you please update as I am unable to work on the project due to this. thanks