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Discussion on TableTrack - Complete Restaurant Management System SaaS

Discussion on TableTrack - Complete Restaurant Management System SaaS

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ajay138 supports this item

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1306 comments found.

Ask before you can buy.

It seems like a solution just like the one I’m looking for. However, I’ve seen the demo and haven’t encountered the opening and closing of the register, that is, how much cash I have in my pocket when I open the register or start my sales. Is this possible?

Not right now but we have this in our todo list.

muojeke

muojeke Purchased

bro i have an issue paystack not working…and i need offline sync

Please contact via support ticket.

Thank you

am2556

am2556 Purchased

I want to modify the EXE printer installation files on the desktop — change the application name and logo to match my project, and also ensure a fixed Domain URL.

Contact us via support

Visit here to order custom desktop app https://envato.froid.works/my-account

Dear Team,

We sincerely appreciate your great efforts in developing this system and your continuous dedication to improving it. Your ongoing contributions are highly valued.

I would like to share this observation once again: the system still occasionally repeats the same order number. While this issue was previously addressed when the system is used in a single screen, it continues to occur when multiple screens are open — whether in the same browser or across different systems.

When accessing the Point of Sale (POS) from multiple windows, the same order number is reserved across all screens, leading to unwanted duplication and potential data inconsistencies or confusion.

We kindly ask you to look into this matter and resolve it at your earliest convenience.

With sincere thanks and appreciation.

We are actively working on the issue and will fix it soon. Thank you for sharing detailed information.

it really helps us address the problem more efficiently.

Thank you

arn1903

arn1903 Purchased

One small issue: Users or staff can currently change the KOT (Kitchen Order Ticket) item list during payment.

For example, if 5 pizzas are ordered and the KOT has already been issued and served, the cashier can still reduce the quantity to 1, 2, 3, or 4 during payment — and the price is adjusted accordingly.

This creates a risk of misuse. Either:

Any changes made to the KOT should be logged/stored for review, OR

This authority should be restricted/disabled after the KOT is issued.

Also, when we change the role to “Update Order”, it disables the ability to process payments.

Please review and address this in the next update.

Thank you for your valuable suggestion. We will send it to our team.

Thank You

Pre-sale questions: 1- can you create a variant from a variant? Example if I sell pizza small- $15 and large-$25 can I assign 10 toppings for the small at 1.50 each and 10 toppings for a large at 2.00 each.

2- can orders automatically print to the kitchen after the order is made by the customer?

Thank you!

Auto print after order would be a great option to add. Thank you!

We have auto print option already. I am saying when customer orders then it will require manual order confirmation and print button action

What im saying is an option for no manual order confirmation, just auto print orders after they are paid online. thank you.

can you please have the first waiter to confirm an order be automatically assigned to the order. The request has been made so many times.

order comes in

waiter goes over to table to confirm

confirms order, at this point order should automatically be assigned to that waiter.

ok will implement it

Hi team how do we manage staff roster and payslips in TableTrack . Staff clock in / clock out. etc . So that we can get staff expense report as well.

We dont have this feature right now. Please suggest here https://app.getbeamer.com/tabletrack/roadmap/en

waiters have access to kitchen kot, and can even start the cooking process. this should not be the case

It depends upon the permission you give to the role

The permission i give them is only for the front operation, not kot yet they can maybe its a bug

We will the the permissions regarding this and will fix if needed. Please contact via support ticket for more details.

Thank you

drrob67

drrob67 Purchased

Pre buy testing with customer. Hi I think so far you did a great job. But… first annoying bug is on our customer setup. Most of the time navigating to menu items almost always need a page refresh. Otherwise links are not functioning. i.e. with POS menu this is a no-go. if choosen POS you cannot select table before it needs a page refresh. Please tell me it is on your scope of improvement.

We are planning to improvise the POS flow

Hi mate,

in your demo, after I plased and confirmd an order I get a 404 Page Not Found page. Try your self pls and let me know.

Thanks

It is working

Printing is not working

Contact via support

Hello,

I hope you’re doing well.

I would like to request a few improvements and features to enhance the user experience and streamline the order process on the script:

1. WhatsApp Integration Please add a feature that allows sending order details directly to WhatsApp. This will help us communicate quickly with customers and confirm their orders more efficiently.

2. Simplified Order Form Currently, the customer is required to fill out their details in three separate steps (email → name & phone number → address). This can be confusing and time-consuming. Could you redesign the form so that all the necessary information (email, name, phone, and address) can be entered at once in a single window?

3. Waiter Call Button Currently, the “Call Waiter” button appears in the middle of the menu, which can be distracting. Could you make it so that:

It only appears when the customer scans the QR code from a table OR

Move it to the side menu to reduce visual clutter?

4. Desktop Application + Printing Integration Please consider creating a lightweight desktop application for the store dashboard. Ideally, this app should also integrate with our receipt-printing software to simplify the process at the point of sale.

5. Response Delays We have noticed some noticeable delays in system response times. It’s unclear whether the issue is from the hosting server or the application itself. Could you please investigate and let us know what might be causing this slowdown?

Let me know if any of these features require extra time or cost. Looking forward to your response.

Thank you for the suggestions. We will look into them

vandpro

vandpro Purchased

Pusher channel does not work properly. It’s required to refresh the page; otherwise, the notification will not pop up. Can you fix it?

We will surely look into it

Pre Purchase Questions:

1. How can I see Audit report for canceling order and reasons for canceling and who canceled the order?

1.1 How can I see Waiter Void Report? Like removing items from KOT and the reason and all.

2. How can I see customer Total Amount Due to Receive and Total Amount Due to receive per each customer?

3. How can I see supplier total due supplier playable per each supplier?

These reports are not there right now but will add to out todo list

I think your print solution is overkill, i was thinking you would have a solution like https://loopedlabs.com/esc-pos-usb-print-service/ simple android based i would have to run a pc to use this print function consider adding these functions as an option https://www.youtube.com/watch?v=HcxxxQrHvC0&t=143s

https://loopedlabs.com/esc-pos-usb-print-service/usbps.html

If you have any suggestions or ideas please post to https://app.getbeamer.com/tabletrack/en

I sent you a few links, but i have to say again the fact that you even considered a pc app that you have to compile 4 times is crazy, an android app with the same print function it the restaurant we run a 32 inch android tv, u can get one for $80. Coders you guys think too much

If you have any suggestions or ideas please post to https://app.getbeamer.com/tabletrack/en

Enowiz

Enowiz Purchased

i bought the multi-kitchen module but am seeing a language module. I have opened up a ticket but no response #59034

Please download again

See for desktop application. where is that code. we cant find in our codebase

What do you mean by the codebase of a desktop application? We do not sell desktop applications. Codebase is not shareable for desktop application

you have added the desktop apploication. Menas i want to chnage logo and app icon. How can i chnage. so i asked the code, so weather where i can get that code

Change the logo and name is not that straightforward.

We will surely look for that in future how customers can do that

Hi I did a Domain Request Submission yesterday it has not been updated yet could you please update as I am unable to work on the project due to this. thanks

I tried it and it says “Please enter different domain to update from previous domain” i only need the .lk domain deleted from the hungerun domain

done i changed to another domain, but if you can delete that domain hungeready

Please create ticket for it

Hello , my first time to update the script , does all my customization reset to default after update ? is there any rollback option in case something goes wrong ?

I hope customization is in Database , update won’t affect anything!

Update replaces all files. So update and then put back your changes

No data is going to be lost but if you have customised the code then that will be replaced

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