1319 comments found.
Hi team how do we manage staff roster and payslips in TableTrack . Staff clock in / clock out. etc . So that we can get staff expense report as well.
We dont have this feature right now. Please suggest here https://app.getbeamer.com/tabletrack/roadmap/en
waiters have access to kitchen kot, and can even start the cooking process. this should not be the case
It depends upon the permission you give to the role
The permission i give them is only for the front operation, not kot yet they can maybe its a bug
We will the the permissions regarding this and will fix if needed. Please contact via support ticket for more details.
Thank you
Pre buy testing with customer. Hi I think so far you did a great job. But… first annoying bug is on our customer setup. Most of the time navigating to menu items almost always need a page refresh. Otherwise links are not functioning. i.e. with POS menu this is a no-go. if choosen POS you cannot select table before it needs a page refresh. Please tell me it is on your scope of improvement.
We are planning to improvise the POS flow
Hi mate,
in your demo, after I plased and confirmd an order I get a 404 Page Not Found page. Try your self pls and let me know.
Thanks
It is working
Printing is not working
Contact via support
Hello,
I hope you’re doing well.
I would like to request a few improvements and features to enhance the user experience and streamline the order process on the script:
1. WhatsApp Integration Please add a feature that allows sending order details directly to WhatsApp. This will help us communicate quickly with customers and confirm their orders more efficiently.
2. Simplified Order Form Currently, the customer is required to fill out their details in three separate steps (email → name & phone number → address). This can be confusing and time-consuming. Could you redesign the form so that all the necessary information (email, name, phone, and address) can be entered at once in a single window?
3. Waiter Call Button Currently, the “Call Waiter” button appears in the middle of the menu, which can be distracting. Could you make it so that:
It only appears when the customer scans the QR code from a table OR
Move it to the side menu to reduce visual clutter?
4. Desktop Application + Printing Integration Please consider creating a lightweight desktop application for the store dashboard. Ideally, this app should also integrate with our receipt-printing software to simplify the process at the point of sale.
5. Response Delays We have noticed some noticeable delays in system response times. It’s unclear whether the issue is from the hosting server or the application itself. Could you please investigate and let us know what might be causing this slowdown?
Let me know if any of these features require extra time or cost. Looking forward to your response.
Thank you for the suggestions. We will look into them
Pusher channel does not work properly. It’s required to refresh the page; otherwise, the notification will not pop up. Can you fix it?
We will surely look into it
Pre Purchase Questions:
1. How can I see Audit report for canceling order and reasons for canceling and who canceled the order?
1.1 How can I see Waiter Void Report? Like removing items from KOT and the reason and all.
2. How can I see customer Total Amount Due to Receive and Total Amount Due to receive per each customer?
3. How can I see supplier total due supplier playable per each supplier?
These reports are not there right now but will add to out todo list
I think your print solution is overkill, i was thinking you would have a solution like https://loopedlabs.com/esc-pos-usb-print-service/ simple android based i would have to run a pc to use this print function consider adding these functions as an option https://www.youtube.com/watch?v=HcxxxQrHvC0&t=143s
https://loopedlabs.com/esc-pos-usb-print-service/usbps.htmlWe have explored all possible solutions, but without a dedicated desktop, Android, or iOS application, printing is not currently feasible. So we created alternate solution for this.
Thank you
i dont know you solution is just too resource intensive a $50 android tablet is better than a pc,
i simply added a simple script to the print blade and it worked, the only drawback is chrome has a pop up warning about external link, but using samsung browser it automatically prints
and the script have a bluetooth, wifi and network function for multiple locations
yes you have to use this app but its only like $7 you guys are overthinking some of these solutions
https://loopedlabs.com/multi-nw-printer-print-service/mpnetps.html https://play.google.com/store/apps/details?id=com.loopedlabs.netprintservice&hl=en_US https://play.google.com/store/apps/details?id=com.loopedlabs.escposprintservice&hl=en_USWhat we did in the desktop application the same thing that this mobile app is doing. This mobile app is also polling a certain URL, and we do in our application.
We can even create the mobile application for that for direct printing. But we opted for desktop application as the customers will be using the tabletrack POS on desktop
How much did u poll your customers, do u see the hand held android solutions, do u see the demographic of your customers the best solution is to go mobile, sorry but u definitely miss on this one, talk to your custo.ers
Are you using the POS on mobile phone?
Yes, it might not be optimized, but that is your job. There are many pos ui solution kits that u can adapt, the application is just too heavy and not flexible for small environments which most of your customers are, i notice u are redoing the customer site. Please poll us on options, but consider the android option i am not a coder using ai i figured out a solution in 20 minutes. Even if its to run the current google app. And then sell a better custom solution later
If you have any suggestions or ideas please post to https://app.getbeamer.com/tabletrack/en
I sent you a few links, but i have to say again the fact that you even considered a pc app that you have to compile 4 times is crazy, an android app with the same print function it the restaurant we run a 32 inch android tv, u can get one for $80. Coders you guys think too much
If you have any suggestions or ideas please post to https://app.getbeamer.com/tabletrack/en
i bought the multi-kitchen module but am seeing a language module. I have opened up a ticket but no response #59034
Please download again
See for desktop application. where is that code. we cant find in our codebase
What do you mean by the codebase of a desktop application? We do not sell desktop applications. Codebase is not shareable for desktop application
you have added the desktop apploication. Menas i want to chnage logo and app icon. How can i chnage. so i asked the code, so weather where i can get that code
Change the logo and name is not that straightforward.
We will surely look for that in future how customers can do that
Hi I did a Domain Request Submission yesterday it has not been updated yet could you please update as I am unable to work on the project due to this. thanks
Please check again
Hi ajay,
Thank you I can see that you have done it for one, but should i submit separately for the rest, please be kind enough to add both .ext for all as I don’t have time to request, as I have to finish by evening as planning to launch by night.
However, a suggestion; if for similar situation if you keep the domain.ext change as automated like some of the others on envato provide for their products, it will be easy without having to trouble you every time and the waiting.
Kind regards
Yes, you need to submit for all. Sorry we can only approve or reject your request.
ok i submitted the rest please check
Also where can I suggest corrections and suggestions along with improvements. In a ticket or can you give me an email to send to
Create the ticket request for that
okay, in the meantime can you kindly do the needful for the domains fast as i have hardly much time. i have sent requests for all
Hi ajay please help running out of time, please… I also created one ticket others will follow while i update that ticket
Could you please take a moment to review our support guidelines? They outline that responses are typically provided within 24–48 business hours, and we appreciate your patience while we work on your request.
You can find the guidelines here: https://codecanyon.net/item/tabletrack-the-complete-saas-restaurant-management-solution/55116396/supportI know and I saw it before thats why i waited after submitting didnt realise have to submit for all. My problem is i have to launch tonight thats why I am troublng you, wont do it again. please update this time only. next time I will inform early . thanks.
You can check all your domain request here https://envato.froid.works/my-account purchases at bottom
If you have created any domain requests. You need to contact via support
I WILL, ONE LAST REQUEST i HAVE MADE TO DELETE .LK FROM THE ONE THAT IS WITH HUNGERUN. LEAVE HUNGERUN BUT DELETE THE OTHER. THANKS WONT TROUBLE AGAIN
You are createing a new domain request. You need to create the update domain request to change the domain which will be approved within 10-15 minutes
I tried it and it says “Please enter different domain to update from previous domain” i only need the .lk domain deleted from the hungerun domain
done i changed to another domain, but if you can delete that domain hungeready
Please create ticket for it
Hello , my first time to update the script , does all my customization reset to default after update ? is there any rollback option in case something goes wrong ?
update replaces all the files. There is no roll back option
I hope customization is in Database , update won’t affect anything!
Update replaces all files. So update and then put back your changes
No data is going to be lost but if you have customised the code then that will be replaced
The last update to cause a bug
Livewire\Features\SupportMultipleRootElementDetection\MultipleRootElementsDetectedException Livewire only supports one HTML element per component. Multiple root elements detected for component: [shop-desktop-navigation]
72 @livewire(‘shopNavigation’, [‘restaurant’ => $restaurant, ‘shopBranch’ => $shopBranch]) 73 @livewire(‘shopDesktopNavigation’, [‘restaurant’ => $restaurant, ‘shopBranch’ => $shopBranch])
Please contact via support ticket with require details so we can check and fix the issue.
Thank You
This new update where you’ve introduced the auto-print option is great — it’s a very useful feature.
However, using the TableTrack name by default isn’t ideal, especially considering this is a SaaS product meant for reselling or white-labeling. There should be an option to completely white-label the solution, including features like auto-print, login screens, and other touchpoints.
You could offer white-labeling as an add-on for an extra charge if needed. But keeping the “TableTrack” branding by default limits resellers like us who are promoting it under our own brand (e.g., MenuSay.com).
My suggestion: Either replace the default branding with a neutral name (like “XYZ System”) or allow full white-label customization as a paid feature.
Contact us via support
Already contacted and there are also some bugs, please check ticket
Still no reply via support?
Please share ticket number
Can you provide with dummy data. it will be eassy to test all features
contact via support
i sent , please check
desktop version – Item removed from cart, after refreshing the page in the customer demo site.
Is there any option for select default language from restaurant admin panel for customer site.
any possibilities to add horizonal logo, current placement is exceedingly small size
This is not available but we have this in our todo list
hi, please check the demo https://tabletrack.froid.works/orders in this moment the date is July 08, 2025 12:31 PM. There’s so many orders with Order #10 , and each order is different from the other but has the same order number 10. What is goin on ?
Here is screenshot url: https://ibb.co/C5V13pr9
And please check the Order #15 , each order is different from the other also but has the same order number 15. Here is screenshot url : https://ibb.co/HLvrLRpw
https://i.ibb.co/p6D36NrV/Screenshot-2025-07-08-210808.pngThank you for the great work you’re doing.
I hope you fix these issues.
We have added this to our to-do list. The team will review it, and we will work on fixing it soon.
Thank you
Also, I noticed that no index page is set for my site — when I enter the domain name in the browser, all my files are publicly visible. Could you please guide me on how to set a proper index page to secure the access?
Remove public from url and everything will be resolved
https://community.froiden.com/d/14-how-to-remove-public-from-urlHello team,
Thank you for the great work you’re doing. I’d like to know if there’s a way to quickly translate the application into French without having to manually edit each word.
Also, I noticed that no index page is set for my site — when I enter the domain name in the browser, all my files are publicly visible. Could you please guide me on how to set a proper index page to secure the access?
Thank you in advance for your prompt assistance.
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