8967 comments found.
Hello,
We have a problem with the filtering system,
It does not filter correctly the products for a strange reason…
https://aldik.gr/new/product-category/skafos/katharistika/Can you please take a look ?
Hi lefkatsaros
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
I sent them, thank you
The filtering issue seems to be related to modifications made on your site. It behaves like a “ghost site,” with no clear indication of whether anything is running, and it appears that the JavaScript isn’t firing at all on click. Additionally, there are zendOP cache errors and other issues, which should be checked directly on the site and fixed.
The best approach is to test everything on a clean WordPress installation with only WooCommerce and the Filter Everything plugin, using a default theme. Then, slowly add your custom code and themes to identify what’s causing the issue.
Also, please keep in mind that your category pages have unique queries, so you’ll need a separate filter set for each category and subcategory page in order to filter everything correctly on them.
The filter in general is working: https://aldik.gr/new/product-category/skafos/katharistika/packaging-400ml/ but there is something preventing the JS code working normally.
Best Regards,
Victor
I dont have cache enabled or something… i removed all the modifications that i ve done on functions.php on the theme and nothing changes… in reality its just a simple theme with no extra addons, only filtereverything
In addition on the shop page i think they work fine, how is this possible ?
Our apologies, basically, you need to apply the filter set on this exact page: https://aldik.gr/new/product-category/skafos/katharistika/
In the filter set settings, choose the second query, “product query,” instead of the main query, as you are using a template that creates unique queries on each category page rather than using the main query.
You have a filter set that is placed on the parent category but you do not have the filter set for the exact katharistika category page which is required in your case.
Initially, we thought there was an issue with the mobile widget, as it behaves differently from the default on the desktop.
Best Regards,
Victor
Greattt thank you!!
Hi vaporsmooth
All filtered pages are set to “noindex, nofollow” by default. If you want them to be indexable, you can either create SEO Rules or use the general WordPress robots hook to change their indexing behavior globally.
You can learn more about SEO Rules on the following pages:
1) https://filtereverything.pro/resources/seo-rules/
2) https://filtereverything.pro/resources/all-about-seo/
Best Regards,
Victor
Hello,
I would like my money back, plugin is not working properly.
Francisco
Hi Francisco
We’re sorry to hear that. If the issue is related to the previous problem in mobile mode, we can check it using the provided credentials and fix it for you.
In general, a refund is possible by submitting a form through the account where the plugin was purchased and waiting for a response. Please note that the support team does not handle refunds. Furthermore, we have no control over the refund team and cannot speed up the process or influence it in any way.
Best Regards,
Victor
Hello,
I am working on arranging the filter but I can’t get it right on my phone and I can’t get the colors I want.
Francisco
Hi Francisco
Can you please send the link to the page with the issues so that we can check it?
Also, you can send the credentials to the wp-admin dashboard following this document so we can fix it on the site.
Best Regards,
Victor
Is your plugin compatible with the Blocksy advanced posts block?
https://creativethemes.com/blocksy/docs/theme-blocks/advanced-posts/Hi wpelectrinc
Thank you for your interest in the Filter Everything plugin.
As long as it is displaying posts via WP_Query it should be compatible without any issues.
Best Regards,
Victor
Hi there. We have a filter page that’s not filtering https://abwe.org/serve/browse-opportunities/
This is a shortcode as well as a query block in Gutenberg. I’ve tried both detected queries in the settings page and neither are working to actually filter the posts. I’ve tried with/without ajax and I’m not seeing success with either.
Happy to send access credentials to a dev site if that’s helpful. Thank you!
Hi mereagency
Thank you for choosing Filter Everything PRO.
Please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
Victor
OK, have sent!
Hi mereagency
We have checked the site, and the issue was in a wrongly selected query: https://prnt.sc/y52w0QmaniB7
So we basically chose the second one and hit the update button in the filter set, now it is filtering your posts on this page: https://abweorgdev.wpengine.com/serve/browse-opportunities/
Best Regards,
Victor
Hi there,
I have an issue where the shop_wrapper container is not updated. Particularly the products count is not updated. I have sent you a link in a private message.
/ Peter
Hi Peter
Please send the link via PM here: https://codecanyon.net/user/fe_support
Best Regards,
Victor
Done
Hmm, that’s strange, we didn’t receive any messages. Either it’s not working properly on the site right now, or something else is going on. Please try sending it to us directly via email: filtereverythingsprt@gmail.com
Best Regards,
Victor
So it is not updating because it is not in the AJAX-updated area. When using AJAX filtering, only the selected area is updated. You can either place the counter inside the AJAX-updated area, or check the JS code for the counter and run the function to update it after AJAX finishes by placing the function inside this code wrapper:
jQuery(document).on('ready', function(e){
/* Plugin function to re-init, e.g. jQuery("[data-fancybox]").fancybox(); */
});
Best Regards,
Victor
Hi Victor
I’m a bit confused. As far as I can see, the result count is inside the shop_wrapper which should be updated according to the settings. https://app.screencast.com/F7x0fHj0deyhSTry to turn off caching plugins and solutions on the site and check it one more time.
Also, please check this page: https://filtereverything.pro/resources/ajax-instructions-only/#ajax_related_problems
Perhaps you need to fire the counter function after AJAX is finished.
Best Regards,
Victor
Hi Victor,
Deactivating LiteSpeed Cache plugin did not change anything.
The result count is just the default Woocommerce one, so I guess it should just work without any re-init? Additionally, updating/refreshing the page gives the correct resoult in the shop container..
Best Regards, Peter
Hi Peter
The counter does come with WooCommerce however, our plugin has no relation to that counter. If the page is updated via AJAX, it does not run any additional JavaScript code to ensure the WooCommerce counter is refreshed as well. Each theme can apply its own unique changes to the counter using different approaches, which may cause conflicts between them.
So if you want them to be updated, you can use the counter function in the JS code wrapper (presented on the AJAX instructions page) to update the counters. Alternatively, you can turn off AJAX so that filtering will fully refresh the page, and the counter code will reapply as the JavaScript runs once during DOM content loading.
Best Regards,
Victor
Hi again,
The issue was, that the wrong container was set in the filter set settings. Removed the setting so the right one from the global setting was used.
Then everything worked as expected.
/ Peter
Hi Peter
We’re glad to hear that everything is working.
Best Regards,
Victor
Hi,
I’m using Filter Everything PRO on a WordPress site with AJAX filtering enabled.
The filters load and work fine initially. But after any AJAX filtering action (e.g. selecting a checkbox or dropdown), the dropdown sections of the filters (those with nested items and is-open toggle behavior) no longer open or respond to clicks.
It seems the plugin’s JavaScript logic that handles the dropdown UI isn’t re-initialized after the AJAX update. I tried checking for a global function like FilterEverythingFrontend.init(), but it appears undefined in the current context.
Is there a way to manually trigger this reinitialization via JavaScript after each filter change? For example, is there a public method or event hook available that re-binds the dropdown toggles after the DOM is updated?
Any advice or recommended approach would be much appreciated.
Thanks in advance!
Hi Finvaron
Please check this page: https://filtereverything.pro/resources/ajax-instructions-only/#ajax_related_problems
Especially this part: https://prnt.sc/E6Py_lsxikLZ
Best Regards,
Victor
Dear support,
I am building a woocomerce store in which I want to have a year/make/model horizontal search on the home page and in the products archive page. I am using elementor and the search should have three dropdowns and button to search.
I also want to have filters as a sidebar on products archive pages which will also include sort by price, rating and similar. I am using Elementor loop grid for this so my second question is can the filters be used in this case
Hi davidb760
Thank you for your interest in the Filter Everything plugin.
So basically, you need filters in two different places one in the sidebar and the second elsewhere on the page. Yes, this is possible, and the filters will work with the loop grid, as it is displaying posts via WP_Query.
Best Regards,
Victor
Great thanks
Hi there,
I wonder where I can find the ID of a Filter Set in order to setup a shortcode. Example: [fe_widget id=”where do i find the ID”].
Thank you!
Hi adPalma
Thank you for choosing Filter Everything PRO.
You can find it in the URL when you are editing the Filter Set. However, please note that the ID is only used for ordering. You choose where the filter set will be displayed using the “Where to filter” option.
Best Regards,
Victor
Hi, how do i reindex inventory, i tried everything. save the filter sets again, clear cache, and so on. but nothing helps. would be nice if there is a button.
Here you can see it counts wrong and hide all the categories:
https://www.nahrung-vital.de/shop/Hi paintsmultimedia1
There are no visible counters on any filters: https://prnt.sc/Sq5PwFgCNoaM
Categories are displayed in the filters, and when filtering by them, they also display products. Please provide the full description of the issue and clarify what you mean by “reindex inventory.”
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Hi Viktor, we have a problem filtering categories, we have few custom filters but product category filter don’t work. Link, filter – product-categories-bracelets works but product-categories-bracelets-or-earrings-or-necklaces-or-smycken-ringar don’t work.
Basically or filter don’t work and only first category shows and no other categories. Thank you!
Hi AlexPetrik
Please send the credentials to the wp-admin dashboard following this document so we can check it.
Also, please send the link to the exact page with the issues so we can check it right away.
Best Regards,
Victor
I sent it
The site is, for some reason, working extremely slowly so we cannot test it normally. What we recommend is going to Filters > Settings > URL Prefixes and changing the filter prefix from product-categories to something unique like fe_prod_cat for testing. Then click the Save button. After that, go to the page with the filter and check if it’s working. If the page was already open, make sure to refresh it before testing.
Best Regards,
Victor
On our end, the site works quite quickly.
Best regards, Alex
Hi Alex
Seems like the site is working well now. We can see this filter set: https://prnt.sc/p-H-oeeDivM5 but where is it physically displayed on the page? We only see this in the filters: https://prnt.sc/VCbCs7ZxwwDE and nothing else. Also, is there a reason why you’re using separate filter sets for each filter? It’s making everything extremely confusing.
Best Regards,
Victor
Yes, that’s correct. We are using separate filters because design, they are limiting design. Now, regarding filter, it’s hidden. Let me try create and send you video.
Just in case, display your filters horizontally in one filter set like here: https://prnt.sc/VCbCs7ZxwwDE you can use a single filter set with the horizontal option enabled and choose 4 columns. Custom styles can be applied specifically to each filter, as each has its own unique ID.
Best Regards,
Victor
Here’s what you can try: pull a copy of the site to a staging environment, then disable all side plugins, custom codes, and must-use plugins. Use only the default WordPress theme to see if the filtering starts working correctly. Most likely, there’s a conflict somewhere on the site. Also, make sure that no caching is enabled; currently, you have 3 types of caching and WProcket.
Best Regards,
Victor
Can you see how to improve this, so that the plugin creates 65% of the entire site’s load?
Hi Alex
Most likely crawlers nonstop crawling the filtered pages causing the high CPU spike. To resolve this, you can use firewall settings and update your robots.txt file accordingly. In the robots.txt file, you can add rules to disallow the crawling of specific query parameters used by the plugin. For example:
User-agent: * Disallow: /*?filtro-offerta=* Disallow: /*?filtro-categorie=* Disallow: /*?filtro-brand=*
And other rules to instruct crawlers which URLs to avoid. Also, you can contact the hosting support so they can check if there are any exact crawlers causing this issue.
Best Regards,
Victor
What drives the search function that’s built into the filter everything plugin? Is it using the standard WordPress search query, or something custom to the plugin to rank results?
My client would like to improve the accurately of search-based filtering and I’m wondering if installing a third party plugin like SearchWP or Relevanssi would have any effect on the search behavior. Thanks!
Hi christopherh138
Thank you for choosing Filter Everything PRO.
If you are referring to the search filter, then please check this page: https://filtereverything.pro/resources/search-filter-add-remove-restrict/
Best Regards,
Victor
Seeing some others post about their License not working. Mine isn’t working either. When I go to download it and activate it I get: “Invalid license key. Please enter correct license key.”
I’m using the “Item Purchase Code” in the downloadable license files under my Envato account. Please advise how to fix.
Hi jchambo
Thank you for choosing Filter Everything PRO.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/
Best Regards,
Victor
Well that explains it – lol, thanks for this!
Hi jchambo
We are glad to hear that the issue is resolved.
Best Regards,
Victor
Hello, my licence does not work.
Hi devomaxkft
Thank you for choosing Filter Everything PRO.
Any errors when you enter your license and hit the activate button?
Best Regards,
Victor
Hi, filter evert thing please reply. Can we apply this kind of filter as pe category, ie, different categories will have different filters according to their category
Hi Itwebdeveloper
Please do not duplicate the same request in the comments section. We see all the requests, and once we get to them, we will provide an answer.
Posting the same request repeatedly can be considered spammy behavior by Envato and could potentially lead to penalties, so please be careful with it.
The answer to your question was provided in the previous comment request, please check it here: https://codecanyon.net/comments/31590012
Best Regards,
Victor
Hello,
Is it possible to set different filters per product page?
Hi franciscom146
Thank you for choosing Filter Everything PRO.
Yes, all you have to do is create a separate filter set for the required pages, and in the “Where to filter” option (during editing the filter set), choose the exact page where this filter set will be displayed.
Best Regards,
Victor
Hi, please reply. Can we apply this kind of filter as pe category, ie, different categories will have different filters according to their category
Hi Itwebdeveloper
Thank you for your interest in the Filter Everything plugin.
If you’re referring to whether you can create a separate filter set for each category page to filter your posts on that specific category page and include only the required filters there, then the answer is yes.
Best Regards,
Victor
Hello, Thank you for the great plugin. I’m having an issue on the settings page and would appreciate some guidance.
Under the “Where to filter?” option, it states: “Specify page(s) where the Posts list to be filtered is located.”
I would like the filter to appear on multiple product category pages. However, when I select “product category,” it only allows me to choose a single category. Since the description mentions “page(s),” I assumed it supports selecting multiple categories.
Could you please advise if there’s a way to enable the filter on multiple category pages?
Thank you.
this is the first comment I’ve made on here I don’t really use these things so if I’ve done this wrong bear with me.
Hi nickgreaves
Thank you for choosing Filter Everything PRO.
You made a perfect support request in the comment section. That’s a great job!
You can also provide all future answers in that comment thread as well (in case you didn’t know that already).
As for the issue, you can only choose either one page or all pages. There is no option to select specific individual pages, at least not yet.
So what you can do is create separate filter sets only for the required pages. The rest can have a filter set placed as “Any category pages”.
Best Regards,
Victor
Thanks Victor, no worries, i thought that might be the last resort way but hopefully, in the future its available, that would save a lot of time. Ill do what you recommend. Thankyou
slightly off topic…
I am trying to create a horizontal layout filter at the moment for these category pages, using elementor, but it’s not displaying horizontally right now its just a list still. ( I clicked display horizontally ) and I’m using labels list to display the terms.
I’ll purge the cache, give it a bit of time and try to sort it, but if I still have trouble, with this laying out horizontally would I create a new comment if this becomes an issue or just reply on here.
Thanks for bearing with me on this, much appreciated.
It would be helpful to have the exact link to the page with this issue to check it. Without checking the page, there’s nothing we can say for sure.
Best Regards,
Victor
Thank you. Here is the link to the page in question:
https://staging.stoveindustrysupplies.com/product-category/flue-systems-and-components/twpro/5-inch-twpro/black-twpro-5-inch/I wanted to make sure I had done my due diligence before reporting an issue—such as testing in an incognito browser and clearing the cache. And if I was ok to reply on here was my question.
But its still an issue so link is above.
So basically, you want them to be displayed like this?: https://prnt.sc/tgoYtAsCCPxx
Best Regards,
Victor
Yes that’s what i thought would happen, clicking horizontal layout. That’s what I wanted to do. but mine was displaying in a vertical list.
https://prnt.sc/qvUl35E-AVauSo all you have to do is turn off the horizontal layout that will stretch the filter to 100% width.
The horizontal layout adds columns: from 2 up to 5 columns in a row.
So horizontal with 5 columns would be this:| 20% width | 20% width | 20% width | 20% width | 20% width |
| 100% |
Best Regards,
Victor
Thank you for the clarification. I initially assumed that option needed to be selected to display it horizontally.
It’s now working as expected, thank you, Victor.
I have one more question regarding the filter functionality. If you don’t mind.
Currently, when a term is selected, we need to manually reset the filter using the chips button. However, the website we’re trying to replicate updates the results automatically based on the selected term—clicking a new term resets the filter and displays products related to that selection.
Here is the filter example I’m referring to: https://www.mi-flues.com/Stove_Spares/Fire_Rope_and_SealsCould you let me know if this behaviour is achievable with your filter?
The link you provided returns a 404 error, so we’re not exactly sure what you’re trying to achieve. Please double-check it and send a working link.
https://prnt.sc/NKReRQ_BF4o2Best Regards,
Victor
Hey the link works fine. Its shown in the video below I also showed the filter in the video.
https://www.loom.com/share/54559f2fcd8c4a878cb3936d0ab1b9c2It seems like the site has some kind of restrictions for different countries.
Basically, the displayed functionality is just radio button behavior. You can use that for filters in the view instead of labels, and apply your own CSS styles to make them look like labels.
You can place your custom styles in: Filters > Settings > Experimental > Custom CSS.
Best Regards,
Victor
HI Victor, i have chosen radio buttons as the functionality, but the list doesn’t appear horizontally, it’s now back to being a vertical list. Had it close to perfect before, can we get the radios buttons displayed horizontally please?
https://prnt.sc/TankBUIi9YzKHi nickgreaves
Yes, this is because the checkboxes, radio buttons, and dropdown are all displayed vertically. If you want to change that, you need to apply some custom styles to make them horizontal.
We’d recommend checking this page to see the general approach to the custom CSS: https://wordpress.org/support/topic/colour-change-to-filter-title/
You can add your custom styles in the Filters > Settings > Experimental > Custom CSS.
Best Regards,
Victor
Ok no worries
Hi, He Victor,
Quick question, we created this filter but the seo text is not showing
https://dev.cavetown.nl/product-categorie/industriele-kasten/merken-eleonora/materialen9123-acaciahout/Hi cavetown1988
Do you see the 404 error as well: https://prnt.sc/8KTCpH2czE9N or is it only visible to us? Does the page require additional access to view?
If you also see a 404 page when selecting a filter term, please send the credentials to the wp-admin dashboard following this document so we can check it.
Best Regards,
Victor
Hi, i provided the login via PM
Hi cavetown1988
Step-by-step:
1) We placed the filter set on this exact category page, since you created an SEO Rule for that category page: https://prnt.sc/-mXnGsyICG9M
2) Secondly, this option should be turned off in order for the SEO Rules to work: https://prnt.sc/zMciQ3A8c_Ep
3) We modified the SEO Rules, made them apply to any option: https://prnt.sc/wBiQtlX4CF7K and used the input value to automatically pull the chosen value from the filter.
4) Everything is now working on the category page: https://dev.cavetown.nl/product-categorie/industriele-tafels/m-eleonora/br-100/
5) We added the filter widget in the sidebar for filters, so the filters are displayed here: https://prnt.sc/__IOA8FPfY9C right below another filtering plugin.
If H1 not changing with SEO Rules, please check this page: https://filtereverything.pro/resources/all-about-seo/#seo_h1_description_issue
Best Regards,
Victor
Hi Victor, Thank u. I think we are getting it. Now our plugin gives a block and our license code its not approving. So we cant use the plugin fully. Can u see why the license code is not working?
Hi cavetown1988
Just in case, please follow the instructions from this page to get the license key: https://filtereverything.pro/resources/license-key-issues/
Then enter the acquired key in the License tab and hit the Activate button. Let us know if it worked or if you received an error. If you get an error, please send us the exact error message.
Best Regards,
Victor
Hi, I think it works now. Although I do have question. We have on each category SEO text like this -> https://dev.cavetown.nl/product-categorie/industriele-stoelen/
On top and bottom. Is there a way to remove this when we select a filter query and the unique seo text will be displayed that we made through filterset? Because otherwise u have still the main seo text of this main category and text of the filter seo url.
How can we allign this best?
An
Hi An
Please check this page: https://filtereverything.pro/resources/all-about-seo/#seo_h1_description_issue
On the page, you can find an SEO description code example, showing how to remove the default description and place the SEO Description on the required theme hook. You can use that example with your theme hooks to remove, replace, or modify it in any way that fits your needs.
Best Regards,
Victor
Hi Victor,
Thanks we fixed this issue. So the seodescription is showing.
Only question know is. With yoast plugin, you have a field to fill in your page tiltle and meta description up to X characters. Where can I do this in the SEO rule?
Hi An
Can you please provide more details on this: “Fill in your page title and meta description up to X characters”? What exactly is it supposed to do? Should it cut the text if it’s longer than 10 characters, or how is it meant to work?
Best Regards,
Victor
Yes, I mean this. This is standard with main category pages with yoast seo plugin -> https://imgur.com/1Dqf1Jl
Only via hooks. Please check this page: https://filtereverything.pro/resources/hooks/#seo-data-hooks it includes the hook for SEO entities. You can write custom code to trim the text to the required number of words or characters.
Best Regards,
Victor
Hi Victor, We don’t want to trim it. But provide a specific txt. Because for page titles its alway a specific unique tekst that is not in line with the content we write sometimes. Is this possible?
Hi cavetown1988
We’re a bit confused at this point. Could you provide an example with images or maybe a video link that visually explains what you’re trying to achieve?
Because your message: “But provide a specific txt. Because for page titles it’s always a specific unique tekst that is not in line with the content we write sometimes.” – doesn’t give us enough clear information and is quite confusing.
Best Regards,
Victor
Hi yes, for example this -> this is with yoast a seo title.
But u mentioned that we need to write custom code trim the text. But we want to make the text based on what we provide. And not use a existing text (don’t want to use a trimmed text).
https://imgur.com/a/uraANKiThis example shows a field that we fill in the text. And it is not trimmed of a existing text
So in our plugin SEO Rules, you add the SEO Title text in here: https://prnt.sc/hYp2PLS5ZWMn
1) Is the area for the text you enter
2) Is to insert variables, the dynamic values based on the filter term.
So this text will be displayed when the page is filtered, and the filtered page has a corresponding SEO Rule applied to it.
Best Regards,
Victor
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