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Discussion on Social Auto Poster - WordPress Scheduler & Marketing Plugin

Discussion on Social Auto Poster - WordPress Scheduler & Marketing Plugin

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2070 comments found.

I’m facing issues with Facebook and Instagram

Sometime it posts to facebook and Instagram and sometimes NOT

Please open a support ticket and share your environment details with us so we can check further.

https://support.wpwebelite.com/


Knowledge Base Official Support Facebook

Hi Facebook has stopped posting, I ran plugin update but I always get this message when I reconnect the plugin: Facebook Graph returned an error: Unknown error from Graph.

Hi, Please open a support ticket and share your environment details with us so we can check further.

https://support.wpwebelite.com/


Knowledge Base Official Support Facebook

Yes I opened the ticket

Thanks for confirming. Our support team will check your ticket and get back to you shortly.


Knowledge Base Official Support Facebook

Hello there, Please let me know if you can help us with “Grant extended permissions”. Whn i click there, i receive this error:

Invalid Scopes: publish_to_groups, pages_show_list, pages_manage_posts, business_management. This message is only shown to developers. Users of your app will ignore these permissions if present. Please read the documentation for valid permissions at: https://developers.facebook.com/docs/facebook-login/permissions

But on the documentation that i have open i don’t see nothis clear for help me! Any ideea how i can solve this problem ?

Hi, we’ve recently updated the Facebook certificates in version 5.5.2. Kindly update the plugin to the latest version and check again.

If you’re still facing the issue after updating, please reach out to us via email — we’ll be happy to assist you further.

Here’s the guide for updating: https://docs.wpwebelite.com/updater/how-to-update-plugin/


Knowledge Base Official Support Facebook

Hello and many thank’s for your info. I will check it ASAP. Best Regards

Welcome ! Feel free to reach out if you’re still having difficulties.


Knowledge Base Official Support Facebook

saggel

saggel Purchased

Hello.

When I try to add a Facebook account, the following error appears: Graph returned an error: Unknown error from Graph.

Hello,

This error usually comes directly from the Facebook Graph API, you can check back again after some time or Kindly open a support ticket with us and share your site and account details so we can check this further and guide you properly.


Knowledge Base Official Support Facebook

Hi, we’ve recently updated the Facebook certificates in version 5.5.2. Kindly update the plugin to the latest version and check again.

If you’re still facing the issue after updating, please reach out to us via email — we’ll be happy to assist you further.

Here’s the guide for updating: https://docs.wpwebelite.com/updater/how-to-update-plugin/


Knowledge Base Official Support Facebook

Hello,

is there a way to auto post to Instagram & WhatsApp channel

Yes, the plugin supports Instagram posts and reels , but WhatsApp Channel auto-posting is not supported at the moment.


Knowledge Base Official Support Facebook

dower

dower Purchased

Hi. Add Facebook Account >> Add Graph returned an error: Unknown error from Graph.

Please open a support ticket with us and share the error details so our team can check and help you fix it.


Knowledge Base Official Support Facebook

dower

dower Purchased

Your plugin creates a bunch of unnecessary sessions, which is why sometimes my site slows down with 500 errors

dower

dower Purchased

fix session social-auto-poster.php https://pastebin.com/s6ErZkAz

Thanks for sharing your feedback and the code snippet.

Our development team is continuously working on optimizing the plugin to avoid unnecessary overhead. Could you please open a support ticket here: https://support.wpwebelite.com/

and share the details of the issue along with your environment setup? This will help us review it properly and, if needed, apply a fix in the next release.


Knowledge Base Official Support Facebook

We have recently optimized our code to address this! Happy posting!


Knowledge Base Official Support Facebook

Hi. I move my websites from other hosting, I have 2 license and before everything was working really good, but now, one of the websites is working fine (and in the setting, for example Facebook, Categories and Taxomanies are selected with color BLUE), but the other website is not working now, but here those settings are in GREY color, and are not posting, even directly, in none of the social networks, all of them are in GREY color. How can I fix that ?

Hello,

Thanks for reaching out. From your description, it seems that the plugin settings are not saved correctly on the new website (that’s why the options appear in grey and posting is not happening).

Please try the following steps:

1. Go to Social Auto Poster → Settings, re-select your categories/taxonomies and social accounts, and click Save Changes.

2. Make sure your social accounts are reconnected after migration – sometimes tokens/keys need to be refreshed when moving to a new server.

3. Clear any cache (server-side or plugin) and then try posting again.

If it’s still not working after re-saving and reconnecting, kindly open support ticket for the same, we’re happy to assist you for the same.


Knowledge Base Official Support Facebook

1.- I re-selected the categories and still is in grey color. 2.- I clear cache, and nothing happen 3.- Thing looks weird because I have another website, that also was moved to this new hosting.

The current version that both websites has are : 5.5.0, but a thing to notice is in the website that is working good, in settings, after “Enable Autoposting for :”, it has 2 options “Leads-Emails” and “Lockers”; but the one that is not working good doesn’t have the “Leads-Emails” option, when both are 5.5.0.

Hello,

Thanks for the details. Please note that the “Leads-Emails” and “Lockers” options are not related to our plugin.

To check your issue properly, kindly open a support ticket from dedicated support portal and share the website access there so we can investigate directly.


Knowledge Base Official Support Facebook

Hello, I’m having an issue accessing settings in order to add social accounts. When I click on the social nothing happens.

Hello, This can be due to your browser or server cache, kindly cleanup any cache, and save setting once before adding account to refresh the saved data, now try again by adding your account again.

I hope this will help!


Knowledge Base Official Support Facebook

Hello,

This is the email I received.

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, Social Auto Poster.

Error Details

An error of type E_ERROR was caused in line 907 of the file /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/social/libraries/wordpress-xmlrpc/WordpressClient.php. Error message: Uncaught Error: Call to undefined function HieuLe\WordpressXmlrpcClient\xmlrpc_encode_request() in /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/social/libraries/wordpress-xmlrpc/WordpressClient.php:907 Stack trace: #0 /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/social/libraries/wordpress-xmlrpc/WordpressClient.php(379): HieuLe\WordpressXmlrpcClient\WordpressClient->sendRequest(‘wp.getPostTypes’, Array) #1 /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/social/class-wpw-auto-poster-wp-posting.php(92): HieuLe\WordpressXmlrpcClient\WordpressClient->getPostTypes(Array) #2 /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/admin/forms/wpw-auto-poster-wordpress.php(876): Wpw_Auto_Poster_Wp_Posting->wpw_auto_poster_get_site_post_types(Array) #3 /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/admin/forms/wpw-auto-poster-settings-functions.php(1309): include(’/home/domain…’) #4 /home/domain.com/public_html/wp-includes/class-wp-hook.php(324): wpw_auto_poster_wordpress_setting_tab_content(‘general’) #5 /home/domain.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #6 /home/domain.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #7 /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/admin/forms/wpw-auto-poster-plugin-settings.php(177): do_action(‘wpw_auto_poster…’, ‘general’) #8 /home/domain.com/public_html/wp-content/plugins/social-auto-poster/includes/admin/forms/wpw-auto-poster-settings-functions.php(50): include_once(’/home/domain…’) #9 /home/domain.com/public_html/wp-includes/class-wp-hook.php(324): wpw_auto_poster_settings_page(’’) #10 /home/domain.com/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(’’, Array) #11 /home/domain.com/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #12 /home/domain.com/public_html/wp-admin/admin.php(260): do_action(‘toplevel_page_w…’) #13 {main}   thrown

Thanks for sharing the error details. The issue is happening because your server’s PHP installation does not have the XML-RPC extension enabled, which our plugin requires for WordPress posting.

Please contact your hosting support and ask them to enable the PHP xmlrpc extension for your current PHP version. Once it’s enabled, the error will disappear and you’ll be able to access the Social Auto Poster settings normally.

If you’re still having issue , then kindly open support ticket on our support portal.


Knowledge Base Official Support Facebook

Please developer, i want to remove license from my old website which does not exist anymore, i do not have access to that website again and i want to use the license on another website. please can you remove the license from the website and let the licence be open for another site to use it. their is no ay i can do it from my end here. my email is henoxb@gmail.com. if their is any please if their is any verification you want to do please i am open for ny verification.

Sure, we’re here for your help, Kindly mail us your purchase code which is currently registered with your domain : pre-sale@wpwebelite.com

Thanks for your patience!


Knowledge Base Official Support Facebook

done

Thanks, We have refreshed your domain!


Knowledge Base Official Support Facebook

Subject: Question Regarding Auto Social Media Posting Feature

Dear Team,

I have one question before purchasing.

If I buy the product/service, will I be able to activate my WordPress website so that it automatically posts to all the social media platforms listed below, without manual sharing?

The platforms I want to auto-post to are:

Facebook

Twitter

LinkedIn

Tumblr

YouTube

Pinterest

Google My Business

Telegram

Instagram

Please confirm if all of these platforms are supported for full automatic posting as shown in your details.

Thank you

Thanks for your interest!

Yes, the plugin supports full auto-posting to all the platforms you mentioned: Facebook, Twitter (X), LinkedIn, Tumblr, YouTube, Pinterest, Google My Business, Telegram, and Instagram.

https://docs.wpwebelite.com/social-auto-poster/social-auto-poster-setup-docs/

Just note that each platform may have its own setup steps (like app approval or API configuration not for all social media), but once configured, posting is fully automatic.


Knowledge Base Official Support Facebook

Thanks already buy

Thanks for your purchase,

Happy Posting!


Knowledge Base Official Support Facebook

Hi, just purchased the plugin, about facebook auto posting, i choosed the facebook app method not the graph API, and i authorized my account by login normally, now is it still mandatory to create a facebook App and select the version to make it work or no need to create an App through facebook?

Thanks for your message and purchase!

If you’ve chosen the Facebook App method and already authorized your account via normal login, then you do not need to create your own Facebook App manually.

Regarding the auto-post issue:

Please ensure the “Auto Publish” option is enabled in the plugin settings for your post type (e.g., listings).

If your users are creating posts via a custom post type (like a marketplace listing), make sure that post type is selected in the plugin’s auto-post settings.

Cron jobs listed are correct and handle publishing automatically, so if they’re running but nothing posts, it could be due to missing permission or misconfiguration.

To resolve this:

Go to the plugin settings → Facebook → Auto Publish → ensure your custom post type (listings) is selected.

Double-check that all required fields (title, content, image) are being properly sent with the post.

If issue persists, kindly open a support ticket with a screenshot of your settings and an example of a listing not being posted — we’ll help you get it working quickly!

https://support.wpwebelite.com


Knowledge Base Official Support Facebook

Hi, ok yes did everything but still not working here is my plugin settings https://proautoverhuur.nl/wp-content/uploads/2025/07/22-22-10.mp4 please have a look, thanks

Hello, Thanks for detailed video , as per the video shared, you have checked every box for “Exclude Posting Days” , this causes the delay for scheduled posts, use this setting when you don’t want to post at that particular day, as you’ve checked each box , your scheduled post does not post at any day.

https://prnt.sc/wupn5oAo3u18

Also thanks for confirmation that quick share and reposter is working as their setting are good , also general setting for Facebook also seems good.

Please check by changing “Exclude Posting Days” and if you still face same issue, feel free to open support ticket, our technical team will help you with this.


Knowledge Base Official Support Facebook

dower

dower Purchased

Hi. threads error

PHP 8.3 Version: 5.5.0

log 07-24-2025 @ 15:51:20 – Start Reposter for :threads Threads: An unknown error occurred End Reposter

dower

dower Purchased

The reason is the image. Is it possible to add an option to publish without an image, only text?

{ “error”: { “message”: “An unknown error occurred”, “type”: “OAuthException”, “code”: 1, “error_subcode”: 2207052, “error_user_title”: “Medien-Download fehlgeschlagen. Die Medien-URI entspricht nicht unseren Anforderungen.”, “error_user_msg”: “Die Medien konnten nicht von dieser URI abgerufen werden: ...” } }

Thanks for the follow-up! Yes, based on the error, it seems Threads is rejecting the image due to media URI restrictions of access.

Please feel free to open a support ticket with your current setup details so our team can review and suggest a how to fix this.


Knowledge Base Official Support Facebook

dower

dower Purchased

Del

La imagen incluida en la publicación del usuario, desde el sitio web, a través de un plugin de terceros, no se incluye en la publicación hecha por Autoposter en Facebook! No sirve.

Thanks for reaching out!

Please make sure you’ve enabled the “Third Party Posting” option in the plugin’s General Settings. Our plugin strictly follows WPCS (WordPress Coding Standards), so any third-party plugin that also follows WPCS and returns the post data in the standard format should work without issues.

If you’re still facing any problems, feel free to open a support ticket — we’re here to help!


Knowledge Base Official Support Facebook

Hi, I’m using a plugin to auto-post on Facebook and LinkedIn pages. While posting works well, I’m experiencing an issue. When I set the max daily posting limit to 2 and want to post one update to each platform, the plugin posts both updates to the same platform instead of distributing them across Facebook and LinkedIn. Any settings for it? Thanks

Hi! The posting order depends on how your posts are scheduled in the plugin. It processes them one by one based on the order , so if two posts are queued and both are assigned to the same platform, they’ll go to that platform.

If you want to distribute posts across platforms like Facebook and LinkedIn, make sure your scheduled posts are targeting different platforms accordingly. The plugin doesn’t automatically split posts across platforms , it follows the schedule as configured.

Feel free to double-check your post scheduling settings, and if you still need help, don’t hesitate to open a support ticket , we’re happy to assist!


Knowledge Base Official Support Facebook

Pinterest API Method is not working. It’s showing this error: https://prnt.sc/e8Dg7ZvJSrf6

Thanks for your message! That error is showing because your Pinterest app currently has trial access , and Pinterest does not allow posting in trial mode.

To resolve this:

- You’ll need to submit your app for review to Pinterest.

- Once Pinterest approves your app for Standard Access, the API will start working as expected.

If you face any issues during the app review or setup process, feel free to open a support ticket , we’ll be happy to help!


Knowledge Base Official Support Facebook

They are asking for the video demo: https://prnt.sc/qTJLcPT0UEhq

Yes, Pinterest usually asks for a video demo while reviewing the app. You’ll need to prepare a short video showing how your app uses the Pinterest API (e.g., connecting your account and publishing a test post). This helps them verify that your app meets their guidelines.


Knowledge Base Official Support Facebook

kito57

kito57 Purchased

PHP Deprecated: Optional parameter $args declared before required parameter $access_token is implicitly treated as a required parameter in ./social-auto-poster/includes/social/libraries/linkedin/LinkedIn.OAuth2.class.php on line 416

How i fix it?

Hi, This notice is related to PHP function parameters, where optional parameters before required ones now raise a warning. It doesn’t affect the actual functionality of the plugin but is something we’re gradually optimizing.

If you’re noticing any issues beyond the warning or want to ensure a clean environment, feel free to open a support ticket and share your full setup details (PHP version, plugin version, and any custom modifications). Our technical team will be happy to review and assist further.


Knowledge Base Official Support Facebook

Does this plugin can share auto any random posts everyday to social media? similar to fs poster,

Yes, our plugin includes a Reposter feature that allows you to automatically share random or filtered posts to your social media accounts on a set schedule.

What makes our plugin stand out is its flexibility and control , you can fine-tune by category, post type, post age, posting interval, and even exclude specific posts if needed. It’s designed to be lightweight, fast.

Check out our Reposter documentation for more details.

https://docs.wpwebelite.com/social-auto-poster/social-auto-poster-setup-docs/#Reposter_Settings


Knowledge Base Official Support Facebook

Good morning, I know that my support has expired but social auto poster has gone crazy and started to publish all the articles of my website, the older ones, in the settings I have not changed anything, I had to delete all the older posts and insert the new ones one by one manually, is it possible to have some advice if it has already happened to you? thanks

Hi, please make sure your Reposter settings are correctly configured and not set to loop endlessly. Also, ensure that any previously scheduled posts are unscheduled if no longer needed. This doesn’t seem to be a common issue and might be specific to your setup.


Knowledge Base Official Support Facebook

Thank you very much, but how do you do this from a plugin: Also make sure that any previously scheduled posts are descheduled if no longer needed

Sure! Please check our Reposter Settings in the documentation for proper configuration guidance:
https://docs.wpwebelite.com/social-auto-poster/social-auto-poster-setup-docs/#Reposter_Settings

Also, to manage scheduled posts, go to: Social Auto Poster → Manage Schedules There you can use the Bulk Unscheduled option to remove any posts you no longer want to publish.


Knowledge Base Official Support Facebook

One more question: If there are 5 business pages under my personal facebook, can we login to individual page to post? How is your plugin dealing with this situation?

When you connect your Facebook main account, the plugin will automatically fetch all pages you have admin access to. You don’t need to log in to each page separately. After connecting, you’ll be able to select which page to post to from the plugin’s settings. You can even assign different posts to different pages based on your setup.


Knowledge Base Official Support Facebook

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