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Discussion on Social Auto Poster - WordPress Scheduler & Marketing Plugin

Discussion on Social Auto Poster - WordPress Scheduler & Marketing Plugin

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1817 comments found.

Are YouTube shorts uploads available yet? I need that. Thank you in advance :)

neevwpweb

neevwpweb Author Team

Apologies, shorts upload not available in the plugin.

Pariazdev

Pariazdev Purchased

Hello, before purchasing the plugin i just want to know if its a one time payment or annually?

Thanks

neevwpweb

neevwpweb Author Team

You are welcome. :)

Hi, I have already purchase the plugin but im having issue when connecting my facebook account. It says updater.wpwebelite.com refused to connect.Can you help please?

Please try now. if still not working please submit a support ticket and we will help you out.

Hello, before buyin this plugin, i would like to know if its 100% compatible for the plugin directorist, thank you

wpweb Author

we have checked and yes, it’s compatible.

Good already purchased thank you

You are welcome. :)

dower

dower Purchased

hi. twitter not posting. I change API key. Not work.

charlywpweb

charlywpweb Author Team

Please do raise support ticket on our dedicated support portal and our team can be of assistance to look into the issue for you.


Knowledge Base Official Support Facebook

Hi there,

Pre purchase question, im focusin on woocommerce product, will this app post sold product on fbpage? Can it exclude it?

thanks

charlywpweb

charlywpweb Author Team

Yes, we do have feature that allows you to add product id to exclude or include in posting but there is no directly option for selecting sold or available products for posting so you will need to manually select products to be excluded with your posting.

For more understanding please do refer to our demo portal and try out the settings so you can find our how the functionality is working for each social media.


Knowledge Base Official Support Facebook

Hi Team,

Really looking forward to use this code in my site. Our only focus is on Facebook . could you please let me know if we need Facebook app review in order to use this script please.

Thanks, Rajesh

neevwpweb

neevwpweb Author Team

There are 2 methods wherein you can use our app and configure your facebook in single click – no app review required in this method.

another one is Graph API method wherein you will need to do app review.

Thanks for your quick response :) .appreciate it. one small question before buying. can i expect support on Graph API method for app review. and now a days how difficult its getting to complete facebook app review?. becuase i want facebook graph only please.

charlywpweb

charlywpweb Author Team

As mentioned earlier for our APP as well we are using GraphAPI from facebook while if you are looking to use only your own APP you can do surely connect with our support team and they can guide you but you will need to do the following by your self only.


Knowledge Base Official Support Facebook

Facebook is not pulling the pages that are checked during the authorization process. The only thing that comes up is My Name and Facebook User ID with no pages under it.

neevwpweb

neevwpweb Author Team

Do you have your business verified on your Facebook Business manager account and pages are verified with that business?

Yes, business is verified and the pages are under the verified business

neevwpweb

neevwpweb Author Team

Okay, can you please submit a support ticket for the same?

Hello team,

I´m a happy user of your plugin but I have a question from time ago regarding the way contents are shared:

Sometimes I need to share only the content of a post in social media, not the link.

As far as I know this could be done by not using the ‘link’ tag in the post / repost templates BUT everytime the plugin shares something with linkedin and twitter its still sharing the URL.

Can you help with this? may be its something I´m not configuring properly?

I need just to share the text, no links at all.

thank you.

neevwpweb

neevwpweb Author Team

Do you mean that it post in the form of card (like Twitter card)?

For Twitter that´s the case , and for Linkedin the effect is similar.

I post this as a custom message (only content field): {content}

yet the shared post includes a link to the original post.

I need to share only the content, don´t want people to click and go to the original post.

neevwpweb

neevwpweb Author Team

Understood. If you are using WordPress URL with plain permalink setting, disable permalink setting and check. If still no luck, please submit a support ticket and we will help you out.

This will work Like https://dlvrit.com/ becuase i uploaded one pic or status via instagram application so your application will check any update in instgram and if have any post auto share to another social media account, is this avalable..? OR Must use post via your application

neevwpweb

neevwpweb Author Team

Apologies, this will be wordpress to social network delivery solution and not social network to social network.

It is not possible to try demo.. there is error “you have to enable cookies” but no option to enable cookies showed… how can I try it?

charlywpweb

charlywpweb Author Team

As checked there is no such error that we are facing, while if you are getting error for cookie you can try to check if your browser is not following any strict policy for cookie handling such can be found on browser setting > cookie.

Also try with directly link to our demo if this works : https://demo.wpwebelite.com/social-auto-poster/


Knowledge Base Official Support Facebook

Hi team,

I’ve been using the plugin to share my posts on Linkedin, but I see that there’s a length limitation with the post size: something like 300-400 characters or so.

Why is this, is this a limitation imposed by Linkedin?

I´m asking because I have seen other API integrations where people are sharing full length posts… am I missing something?

Thanks for your time. L.

charlywpweb

charlywpweb Author Team

There is no such issue been faced with our QA domains for this latest update also we have not received similar issue from others yet, this could be configuration issue or could also be site specific issue.

Please do raise support ticket on our dedicated support portal so our support team can check up on this issue with your site.


Knowledge Base Official Support Facebook

Hello, you were right…

For some reason the update went bad and I have had to delete and reinstall the plugin from scratch. Now its going fine.

I have more questions but I will use a separate thread.

thank you very much.

neevwpweb

neevwpweb Author Team

You are welcome. :)

How many individual/different social media accounts can I add?

charlywpweb

charlywpweb Author Team

Posting to different social media account should not cause such issue as ban or account restriction but if you are posting too frequently and any spamming a like content that should get your account under suspicious restriction and can get your account banned, while as for some reason this often happen with facebook so we have added proxy settings too with social auto poster, which you can configure according to your region and the posting will be done through the proxy configuration. The proxy setting is also available for pinterest due to its strict policies for ip based posting.


Knowledge Base Official Support Facebook

Ok great. Is there any way to add Quora and blogger? Thanks

charlywpweb

charlywpweb Author Team

For now we have not planned on adding Quora or Blogger but you can do submit your idea to our ideas portal here : https://ideas.wpwebelite.com/

If you need this done immediately you can opt-in for custom work as well and our team will do feasibility check and will be happy to do a pre-estimated job to achieve your needs.

You can connect with our pre-sale team for such needs: pre-sale@wpwebelite.com


Knowledge Base Official Support Facebook

Since the 30th Aug this no longer posts to twitter. Debug shows:

Twitter error: 403 | When authenticating requests to the Twitter API v2 endpoints, you must use keys and tokens from a Twitter developer App that is attached to a Project. You can create a project via the developer portal.

charlywpweb

charlywpweb Author Team

Twitter did recent updates on their Developer Portal removing free version of API and reducing limits, please verify if the APP you are using is still under any relevant project if not you will need to have a twitter APP that is associated with a project.

If you need further assistance please do raise support ticket on our dedicated support portal and our team will be able to assist you with that.


Knowledge Base Official Support Facebook

That fixed it thank you

I have a suggestion for this plugin, if you like would be great if you can add option for selecting different categories for different accounts.

charlywpweb

charlywpweb Author Team

Thank you for your suggestion while we do have ideas portal where users can submit their idea and according to its feasibility to be added on our plugin and vote counts that it receive our product management team will be adding these features in upcoming versions.

You can do visit here : https://ideas.wpwebelite.com/

Please do submit your idea here so our product management team can keep trace on it.


Knowledge Base Official Support Facebook

will you add blogger?

charlywpweb

charlywpweb Author Team

Apologies for the inconvenience, while for now we do not have this functionality but if you require this we will be able to do it as custom work for you.

You can do connect with our support team using dedicated support portal and discuss the same or you can connect with our pre-sale team by email : pre-sale@wpwebelite.com

Also if you can wait for this feature we do have our idea portal here, where you can do add your idea for a review and our Product Management Team will look into the possibilities with votes for possible interest of other users to validate this feature with future release.

You can visit our Idea portal from here : https://ideas.wpwebelite.com/


Knowledge Base Official Support Facebook

Hi, this plugin could use the images made by this other plugin to post on networks ¿? https://codecanyon.net/item/opengraphiq-wordpress-social-image-generator/40137709

charlywpweb

charlywpweb Author Team

For Our plugin social auto poster, when posting to social media we are simply using the image from featured image for the relevant product or post, so if in case your plugin does update image on featured image that will be posted.


Knowledge Base Official Support Facebook

Before I buy, I just want to confirm if your plugin supports twitter auto posting? Waiting for your quickest response.

charlywpweb

charlywpweb Author Team

Surely, you can check functionality of how it works on back-end with our demo, as checked the login and back-end demo is working fine if you are not able to get to back-end with link from codecanyon, please do try this direct link and go to Launch Admin Demo from navigation bar on header : https://demo.wpwebelite.com/social-auto-poster/


Knowledge Base Official Support Facebook

For twitter, I can see, you only offering API key/API secret and twitter doesn’t support this method free of cost at the moment. What’s the alternative now? Please let me know asap so I can proceed with the payment.

charlywpweb

charlywpweb Author Team

For twitter still they have free version of API if you have only 1 project and 1 app, with 1500 Post calls. You can do find the same here : https://developer.twitter.com/en/docs/twitter-api/getting-started/about-twitter-api

If you require any more posting that the allowed permission you will need to migrate to any paid plans, as for currently there is no alternative available with our plugin.


Knowledge Base Official Support Facebook

Hello,

How are you today? Please I am interested in your “Social Auto Poster – WordPress Scheduler & Marketing Plugin” and will like to know how many websites can I use your software on?

Thanks.

Chinedu

With our plugin license you will be able to activate the plugin on single site, so for each individual site you will be required to have individual license that can be used to activate the plugin.


Knowledge Base Official Support Facebook

I’m unable to activate, it has been deactivated on my site for some time. Now I get an Error when trying to activate my license. Can you inform me on next steps? Thanks!

You can try by disabling all the plugins on your domain and try to activate social auto poster, if that works you can check by enabling each plugin one by one to find out the plugin code conflict and that is causing the issue for you.

Please do raise support ticket on our dedicated support portal in order for our team to support you with this.


Knowledge Base Official Support Facebook

I have been having recurring issues witht his plugin not posting to various platforms. It never tells you when it stops working, you you have to manually keep checking every platform to make sure posts appear.

Twitter has been broken for over 6 months now, and I have spent the last 6 months getting nowhere with your support, it takes you weeks and weeks to reply each time, and you need to be comnstantly chased, you don’t reply to emails at all.

I am not going to pay for yet another 6 month renewal on my support just to ask the same questions again and be ignored again.

As mentioned earlier we have not been facing such any issue for a while now that lasted over 6month as well our twitter posting is not facing any issue with SAP. so if you are facing such issue you can update to latest version and with all plugins and default WordPress theme you can try with posting to twitter that should work fine for you.

While for support we can not keep providing free support for lifetime and due to that for support you will need to renew your license in-order to get support for our plugin and our technical team is happy to help with checking on your issue.


Knowledge Base Official Support Facebook

as you are already fully aware, I already have the latest version. This is pretty much your only response “update to the latest version”.... Updating to the latest version doesn’t fix anything, it didn;t fix it last time or the time before or the time before.

I never asked you to provide lifetime support for free, I have paid you for support multiple times and still never got these issues fixed. You spent the last 6 months ignoring all my messages for weeks and weeks and weeks. And then the support expired, now you want me to pay again just to fix the exact same issue and probably just get ignored for another 6 months.

We are no longer providing support on Skype or any other channels. if you need support, kindly submit a support ticket and we will help you out.


Knowledge Base Official Support Facebook

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