5023 comments found.
Hi
I am asking if this feature is available. Can an Admin disable automatic joining of students? Students can join/sign up but the admin should aprove before loging in? Is this feature avalible currently?
Thanks
Thank you very much. This is an amazing feature. However, even after disable, I still see the signup button. Can you help
So if I Purchase this theme I will get flutter wave payment gateway add-on for free?
Purchase Code Verification Failed Please activate your license. request (41856)
Thank you for reaching out regarding the license activation issue.
We kindly request you to check your support ticket, as our developer has already responded with guidance on resolving the verification error. If you still face any issues or need further clarification, feel free to reply directly in the ticket—we’re here to help!
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I’ve reviewed the script and I’m truly impressed with the features it offers — it’s an excellent platform. I was planning to use it to train employees from Mexico working in my father’s company in California. However, I encountered a critical flaw that needs to be addressed immediately:
The system does not support video integration from Bunny Stream or Cloudflare Stream, two of the most secure and efficient platforms available. These services allow DRM protection to prevent video downloads — a fundamental requirement for any serious training or educational project.
Instead, the platform only supports basic options like YouTube, Vimeo, Wasabi, and Google Drive — all of which are either easily downloadable or risky for streaming. In fact, Google Drive can suspend your account if it detects high-volume video streaming, which makes it a fragile solution for professional use.
This omission is disappointing, especially considering how robust the rest of the system is. If support for secure streaming platforms like Bunny or Cloudflare were added, I’m confident this would attract more serious clients and organizations.
I was ready to purchase the script along with several add-ons, but this missing feature — something so essential — is currently a dealbreaker.
Please consider implementing support for direct or iframe-based secure streaming integrations with Bunny and Cloudflare. It would make a huge difference.
Thank you for contacting us. We appreciate your inquiry.
You’ll be happy to know that the iframe type lesson (you can add just the src URL or add the entire iframe source code) is already available.
Since Cloudflare and Bunny Stream are not available, built into the application, you can customize it. Contact support: https://support.creativeitem.com/
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Purchase Code Verification Failed. This is the Error am getting while trying to install the software
Thanks for writing us.
For getting developer support, please contact our Support Center.
Where can I find the “Dummy review generator” that was listed on the latest update 6.14?
You will get it to the Admin panel > Settings > Website settings > Review
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Hi, my version now is 4.7. How can I update version 5.0?
Please add in toyyibpay, here is the API reference https://toyyibpay.com/apireference/
Video url for youtube isnt working
Hello Sir,
Have you configured your YouTube API key?
If yes, then this issue can happen for two reasons.
1. If allow_url_fopen is not enabled on your server.
2. If YouTube Data API is not enabled while creating YouTube API key.
So, please make sure you’ve checked these two points.
If you still face issues then please contact our help center regarding this. Support Link: https://support.creativeitem.com/
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I need a product that includes all the school classes and language learning and subjects studies
Thanks for your interest in our product. It sounds like you’re looking for a comprehensive solution for educational management.
You should definitely check out our Ekattor 8 School Management System (SAAS). It’s built with the latest Laravel version and is designed to include all the features you’re looking for, covering all school classes, subjects, and even facilitating language learning through its various modules.
You can explore the demo and documentation directly here: https://codecanyon.net/item/ekattor-8-school-management-system/39611172| |
Team, we have created a ticket but still haven’t received any response. It’s already been 2 weeks since we raised it. How much longer do we need to wait? Kindly respond to the ticket at the earliest.
Please note that our team has already replied to 28 of your tickets. You have submitted a new ticket, and there is another ticket open, which may take some time.
Very soon, you will get a reply from our team.
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Hi I need data for use as test before live, I did not create anything since I bought this theme.
Hi there!
Thanks for reaching out. We understand you’re looking for demo data to use for testing.
Demo data is not provided with a regular license. It’s typically included only with an extended license.
If you’ve purchased an extended license and need the demo data, please get in touch with our Support Center . Our team will be happy to assist you with getting it set up.
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This can’t keep appearing for a script duly paid for very unprofessional and this has been going on for years now.
WARNING!! Your license is found invalid or duplicate. Please verify with a new or correct purchase code.
Address this
We’re very sorry to hear about your experience.
Please don’t worry about this issue; we’ll ensure it gets fixed.
To get this resolved for you right away, please contact our Support Center immediately. This type of warning is almost always related to specific license activation details that our support team can quickly diagnose and fix. We’re here to help you get your script running smoothly without these interruptions.
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My support isn’t valid anymore and I’m not ready to renew, just get it fix it’s been like this since I got the script back in 2021, that’s not just right!
For getting support, please send us a ticket at http://support.creativeitem.com
Course overview video ,video fram open but not play
Where i can find current version number
Thanks for writing to us.
If you mean the product’s latest available version: You’ll typically find this information listed on the product’s main page wherever you purchased it (e.g., on Envato Market). It’s usually in the “update log” section.
If you mean the version of your installed product: You can easily check this from your admin area. Just log in as an administrator, go to “Settings,” and then look for an “About” section. The version number should be clearly displayed there.
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Before purchasing…. There is something important to note after trying the demo version: After setting up student login for one device, if the student log out of the system, they will be allowed to log in on another device !!! this means that the student can share login information for more than one device.
Thanks for checking out the demo and for bringing this important point to our attention!
We want to assure you that our system is designed to allow a user to be logged in from only one device at a time. If a student logs out of one device, they can then log in on another, but concurrent logins from multiple devices with the same credentials are prevented.
Additionally, the admin panel includes an option where you can actively manage and select the “active device” if there’s ever a need or a situation where multiple logins are detected. This gives you full control over user sessions.
We’ve implemented these features specifically to prevent account sharing and ensure the integrity of the login system.| |
The demo is taking too long to load, and the login button doesn’t respond—even after entering the credentials, it doesn’t work.
Thanks for letting us know about the demo.
It sounds like you might be experiencing some slowdowns due to multiple users trying to access the demo at the same time. This can occasionally cause delays in loading and unresponsiveness from the login button.
Please try again in a few minutes. If you continue to face the same issue, please let us know!
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Hello, I would like to understand why I am getting these errors in the console and the application is also giving an error. The hosting is simple and on hostinger
https://prnt.sc/_tvET8-ok5MJI can’t forward the video lesson by 5 seconds by double tap. Can you add forward & backward(5secs) buttons in the player or enable it upon double tab like YT player. It’s a no brainer feature and must have. Kindly provide a fix and ETA
Thank you for your message.
Please note that this comment section is primarily for pre-sale inquiries. For technical issues and feature requests, we kindly request you to contact our dedicated Support Center. Our development team will be able to assist you directly with implementing the video forward/backward functionality and provide an estimated time of arrival for a fix.
De: Creativeitem Support (Creativeitem) <support@creativeitem.zendesk.com> Enviada em: sábado, 7 de junho de 2025 12:01 Para: Carlos Ono <carlos.ono@onocomp.com.br> Assunto: [Creativeitem] Re: Help to configure PAGSEGURO UOL CHECKOUT
- Please type your reply above this line -
Your request (41506) has been updated. To add additional comments, reply to this email. Creativeitem Support (Creativeitem) Jun 7, 2025, 9:00 PM GMT+6 We would like to inform you that our team is currently on Eid vacation. As a result, there may be a temporary delay in responding to support queries. Regular developer support services will resume on 15th June. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. Wishing you and your loved ones a joyful and blessed Eid.
My payment problem via PagSeguro has not been resolved yet. My problem with uploading videos via iframe has not been resolved yet. And this is the second time I have received a vacation notification from you and you are using up my 6-month support time. I hope you give me another month of support after taking two vacations, ok?
Suporte a Creativeitem (Creativeitem) 7 de junho de 2025, 21:00 GMT+6 Gostaríamos de informar que nossa equipe está atualmente de férias do Eid. Como resultado, pode haver um atraso temporário na resposta às consultas de suporte. Os serviços regulares de suporte ao desenvolvedor serão retomados em 15 de junho. Pedimos sinceras desculpas por qualquer inconveniente que isso possa causar e agradecemos sua paciência e compreensão durante esse período. Desejando a você e seus entes queridos um Eid alegre e abençoado.
O meu problema de pagamento via pagseguro até agora não foi resolvido. O meu problema de colocar vídeos via iframe até agora não foi resolvido. E já é a segunda vez que recebo notificação de férias de vocês e ficam consumindo os dias de tempo do meu suporte de 6 meses. Espero que me deem mais 1 mês de suporte diante de duas férias tiradas ok.
Thanks for writing us.
We understand your frustration regarding the unresolved issues with PagSeguro payments and iframe video uploads, especially with the extended support delays due to Eid vacations.
We want to assure you that we are actively taking your concerns into consideration. Your request for an extension of your support period due to these delays is being reviewed. We value your business and are committed to ensuring your issues are resolved effectively.
fix my problem with pagseguro uol and give mor 1 month support.
