5020 comments found.
Does this support Arabic + RTL , if yes, how to enble RTL?
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Yes, Arabic language and RTL (Right-to-Left) layout are fully supported. You can enable RTL directly from the Admin Panel → Language Settings.
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Hello team,
We identified an issue in the system’s default email handling, specifically in the password reset flow, that affects email delivery to Outlook/Hotmail and Yahoo accounts.
What is happening
The SMTP configuration itself is working correctly (MailChannels tested).
A custom Email Model with clean headers successfully delivers emails to Outlook, Yahoo, and Gmail.
However, the default system email methods fail for Outlook/Yahoo with the error:
550 5.1.20 SMTP; Multiple From addresses are not allowed without a Sender address
Hello Sir,
As this comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket at http://support.creativeitem.com and our support team will gladly assist and guide you.
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Can you take a look at ticket (43376)? I’m having a critical problem.
Due to the delay in support, we decided to escalate to another team to resolve this issue. I consider this a strategic move because I have clients constantly complaining that they can’t receive email notifications. Yahoo, Outlook, and other providers only receive notifications from Gmail.
This is a strategic move.
Dear Team, Can i integrate my own video conferance link. I have already my own video conferance app
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
At this moment, the LMS does not support using an external video conference link as a default option.
To use your video conference link inside the LMS, customization will be required.
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there is any addon bundle individual goes costly
Hello, no link to the demo? How do I know the features that comes with the script without Addons
Can you add live lesson services that are free without subscriptions, such as Google Meet or others?
And if I purchase the Extended plan for $525, what services will I receive in return?
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
For live class we have Academy LMS Zoom Live Streaming Class Addon and Academy Lms Jitsi Live Class Addon. So if you need Google Meet then it will require source code customization service.
Please note that the Regular License is suitable for personal or internal use where you’re not charging end users—for example, your own project or website.
The Extended License is required when you’re charging end users, such as for a client project or a commercial platform.
If you have more queries regarding the license, please contact our support. Support link: http://support.creativeitem.com/
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waiting for ans 43136
I have added one course to the LMS, but it is not showing in the admin panel, although it is visible on the frontend. Also, users are not able to buy or purchase the course. When I click on “Add to Cart” or “Buy Now,” nothing happens.
Third, I want to know how I can add a custom field—for example, if I want to collect the customer’s mobile number. How can I do that?
Fourth, I need to understand how I can extract or send the data using API or webhook from the system.
Team why the answer is not coming from your side Plz help Us
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products. Our development team has already reached out to you through your support ticket. Kindly check your ticket inbox and continue the conversation there for further assistance.
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Hello Sir,
Thank you so much for reaching out to us! Friday and Saturday are our off days. The developer response will be slower than usual. Please check our reply in your ticket and provide the information the technical team asked for.
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I just purchased from you but it does not accept the license. I wrote to urgent support, could you please get back to me? Request #43113
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products. Our development team has already responded to your support request. Kindly check the ticket reply under Request #43113 and continue the conversation there so we can assist you promptly.
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Have you done the certificate addon? Kindly allow adding different institutions’ logos for co-branding with partners and institutions.
Kindly add Zoho Meet to your supported meetings.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Certificate addon is already available. We have taken note of the request to add different logos for the certificate. We will review your request for future updates.
Zoho Meet integration will require a source code customization service. If you want you can contact our support for the customization. Link: http://support.creativeitem.com/
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Hi! I saw that with the other Academy LMS platforms (wordress) has bulk import feature for student enrollments. Do you have such a feature for this?
Hello Sir,
Thank you so much for reaching out to us!
At the moment, our system does allow you to enroll multiple existing users into a course at once through the Admin Panel → Enrollment section.
However, if you’re referring to bulk importing or adding new students into the system (for example, via CSV upload), we’re sorry to inform you that this feature is not currently available.
If you have any other questions or feature requests, please feel free to let us know—we’re always happy to help!
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Having that feature would really help! Can you make it as part of the updates? It will really help make things easier for the admin and instructors
Hello, questions:
1. Is there integration with other “AI” platforms, Gemini, Deepseek, and others?
2. Is there a complete add-on package?
3. Does the system have its own REST API for integration with other platforms (CRM, Zoro, Make.com, and others)?
Thank you. I await your response.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
1. We have used ChatGPT for assistance. Also, it was used for generating course-related content. Such as descriptions, outcomes, requirements, FAQs, lesson texts, blogs, quizzes, SEO, etc.
2. Sorry, we don’t have a complete bundle for the addons. You can check the list of product from here: https://codecanyon.net/user/creativeitem/portfolio?direction=asc&order_by=sortable_at&term=academy
Just skip the Academy LMS Laravel version. It is a single product with no addon.
3. We have api for our Academy student flutter mobile app. But it’s not available or used with any other platforms.
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Hello!
I am interested in purchasing the script. I have the following questions:
1. Will I receive the full source code? (backend + frontend)
2. Do you offer installation services?
3. Do you offer customization/development services?
4. Do you provide all the technical documentation?
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
1. Yes, you will receive the full source code.
2. Yes, we do offer installation service. You need to purchase the service from our website. Link: https://creativeitem.com/services
3. Yes, we do offer customization services. If you want customization service, please contact our support center with the details of your customization. Our project manager will discuss the details with you.
4. You will receive product documentation and developer documentation for the installation part.
If you have any other queries, let us know.
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Pre-Sale Question: CodeIgniter Version & Framework Roadmap
Hello, I’m currently running and maintaining a custom version of Academy LMS (CodeIgniter version) in production and considering purchasing the latest version for a new deployment.
Before purchasing, I need clarification on the technical stack: Questions:
- Is the current CodeIgniter version (item #22703468) still built on CodeIgniter 3 or has it been upgraded to CodeIgniter 4?
My main concern is long-term maintainability. I need a solution that will remain secure and supportable for the next 5-10 years. The lack of security updates for CI3 and limited PHP 8.x support is currently the primary blocker preventing me from purchasing the CodeIgniter version.
I’m already familiar with your product and happy with the feature set, but I want to ensure I’m investing in a modern, maintainable codebase rather than inheriting technical debt.
Thank you for clarifying this before I make the purchase decision. Best regards,
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
Our current roadmap has no plans to upgrade the framework. But we are providing support for PHP 8.x. You can use PHP 8.x to run the application.
Also, you can take a look at our Academy Laravel version, which is built in the Laravel framework.
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PreSale Question: Before purchasing, I’d like to confirm a few things about your LMS script:
1) Does the platform support native course video hosting (i.e., uploading and streaming videos directly on the site, not via YouTube or Vimeo)?
2) If yes, are these videos protected from external downloads; for example, can users easily download them through browser tools like “Inspect” or “Network”?
3) How exactly is the video protection implemented?
I’m currently comparing LMS solutions and need to ensure paid course content can’t be downloaded or shared externally.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
1. Yes, you can upload video-type files in the system and stream them from your hosted server.
2 & 3. Videos are protected. For more details, you can contact our support team with any security-related queries or other points for clarification. Link: http://support.creativeitem.com/
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i have added courses but they are not showing in list.
please check https://ibb.co/wZPFG6bd
What screenshot not visible ,,, are you crazy …..
I thought you guys are interrupting the services or functions of script. otherwise after expiring the support why it’s showing such type of errors.
courses, students and even instructors are not visible in panel.
You want that “existing customer” renew support at every 6 months on same price of product.
please reply on customer support id number 42995 and 42996
Please check the attached screenshot: https://prnt.sc/opRIFbY7yKpp
As you can see, the link you provided does not display any content.
Your issue has already been resolved by our support team. The problem was related to the HTTP configuration — your application was running on HTTPS, while the server-side data was loading over HTTP. We have corrected this configuration, and everything is now running properly over HTTPS.
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How can I get/download the newly updated homepages? On the item details page (https://codecanyon.net/item/academy-course-based-learning-management-system/22703468), it says there are 15 Different Homepages, whereas only 7 homepages are included in the script.
Pre-Purchase Questions
Hello Team, 
Before purchasing your script, I have a few pre-purchase questions:
- Google Drive Courses: How does the Google Drive integration work? I’ve been using Tutor LMS, where we embed our Google Drive course directly into the LMS course page. How does this process differ in Academy LMS?
- Course Access Control: Can certain courses be restricted to logged-in users only while others remain publicly accessible?
- YouTube Integration: If a course is linked from YouTube, is there any way to block course sharing or hide the YouTube logo?
- Mobile App Development: Do you offer custom development services for the mobile apps?
- Certificate Verification: Can the certificate be verified when scanned to proof if it’s valid or not?
Looking forward to your response.:grin:
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products.
- In the admin panel, you can update the API key and enable the Google Service API. If the lesson type is set to Google Drive and you provide a public Google Drive video link, users will be able to watch the lessons directly.
- Yes, you can make courses private and manually enroll users of your choice. Private courses will not be visible publicly.
- Sorry, this feature is not available at the moment.
- Yes, we offer customization services.
- No, there is no separate verification process. You can configure your own certificate, and once a user completes a course, they will be able to download the certificate automatically.
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can i purchase all addon in a bundle
Hey, Purchased it, uploading in WP. nothing happens , It keeps on going on for ever . any solution
Hello team! I have a pre purchase question. Would you, please, clarify what monetisation system (for the admin) does your LMS platform has? I couldn’t find any information yet. Thank you
Hello!
Yes, the Academy LMS platform includes a revenue settings section in the admin panel. From there, the admin can configure how course revenue is shared between the admin and the instructor.
You can set the percentage of the course fee that goes to the instructor and how much the admin earns as commission. This allows full control over the monetisation and payout structure of your LMS marketplace.
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