344 comments found.
How do you remove the share button on the middle left side of the screen, how do you either change the temp from C to F and/or remove the weather icon?
Hi, please open a support ticket here https://simplesupport.ticksy.com/
Any reason you can’t just answer it here? I don’t appreciate being forced to make any account just to get an answer to something.
Because it is difficult for me to keep track of the requests, understand if a customer has active support, attach files, show images here in the comments. Everything is easier for me in my assistance portal.
Please integrate the KMZ format in addition to GeoJSON, KML, GPX, and SHP, thanks!
Ok
why are you adding a slash at the end? use the links provided by the application in the publish section.
Hi I am also reporting the issue of update not working! I have done this twice. I restored back up to previous version and tried to update again. I am getting a blank screen when it goes to my page even after I refresh – https://maplinks.co.uk/backend/
Hi, please open a support ticket here https://simplesupport.ticksy.com/
It worked when I did manual update
After the update, uploading images stopped working…
Hi, please open a support ticket here https://simplesupport.ticksy.com
I’m probably not the only one with this problem. You’d better test the updates again and fix the bugs. I will wait for the correction of errors. Thanks!
Ok, I tested it on my system and all it works fine. I’ll wait someone else that report that issue and if I find the bug I will fix it.
For information. I did the update from version 5.3 – 5.6
Just installed 5.3, created a map with come categories, assigned to markers and then updated to latest 5.6 and all its working fine. I still waiting for someone else report this issue to me.
Hi. The problem is relevant. I’ve tried different options, but I can’t upgrade without errors! I can send you a database dump for testing!
The issue seems only on your application. As I already wrote to you, please open a ticket here https://simplesupport.ticksy.com don’t use comments for support please….
HI. After the update, all categories stopped working. After the update, uploading images stopped working. I can’t understand why I’m the only one with this problem. I didn’t make any changes to the code! I have the same code as the others! v 5.3 -> 5.6
I can’t send support messages. ””Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”“
Send me your email address. I will send you a database dump! Thanks!
Use the category “bug report (no need active support)”
Ok. I created a ticket
I recently switched my hosting provider and attempted to re-upload and activate the script. Unfortunately, I’m getting an error that my purchase code is already in use or registered. (sae Domain /Subdomain)
Could you please reset or unlink the code so I can activate it on the new server? I can provide proof of purchase if needed.
Thanks in advance for your support!
Best regards, Mike
open a ticket here https://simplesupport.ticksy.com in the “License Issue (no need active support” category.
can you update with get lat long from image
I don’t understand your request… if I upload more images with different coordinates what use?
When i upload image to maker that get auto Latitude and Longitude location.
I understand that, but I don’t understand how useful it can be. I can search in the first uploaded images if there is a position and with a button to set it, but not automatically because it could overwrite the one set manually.
Geocode > we have to pay monthly to the provider?
No, if you use the default one no, unless you set it to use Google which could have a cost.
I love this application, I only wish there was a feature to add subscription login-members and also pre-schedule post so it gets activated on a certain date.
Hi, thanks. At the moment is not in my plan to add a SaaS version to this application. “pre-schedule post so it gets activated on a certain date”, you mean markers?
Yes, I mean the markers. I am a video creator and I would love to be able to publish markers on specific dates without login login each time.
You can already add a marker and schedule it to appear later by entering a future date and time.
Hello, I have two suggestions: 1. Support Remote Storage to reduce the pressure on local storage, such as AWS S3, Cloudflare R2, Backblaze B2, etc. 2. The map style supports Mapbox GL JS, Mapbox is a great map engine. Thank you!
Hi, 1- the application doesn’t use much space so it wouldn’t be very useful to use remote storage. 2- unfortunately I’m not going to change engines right now and then mapbox is not free.
Hello, although this application does not take up much space, if there are a large number of markers and each marker has a certain amount of high-definition photos uploaded, it will take up a lot of space over time. At the same time, I found that in addition to the free OSM, the paid Google Map and Maptiler can also be used in the background of the demonstration website. Mapbox is also an option.
Google Maps and Maptiler only offer the tiles that are applied to my current engine, while mapbox has its own engine and I don’t know if it offers tiles for other engines. If so, you could set them as a custom style in the map.
Ok, this should work, I hope you’d think a little more about object storage, thanks!
may i know the integration system need to pay ? such as https://openrouteservice.org
The default application works without any integration. Openrouteservice is optional and its free. The only thing that could be paid are Google’s APIs, but you don’t have to use them.
Dear Andrea,
I found two issues in the map script, that is
1. When a map is opened inside an iframe, live tracking is not working. Error Message Shown as “Unable to retrieve location (in android mobile phone).
2. When i share a location in anywhere i click on the map, first time it shows successfully the modal pop up screen (center map here, zoom in, zoom out, latitude, and and longitude and share this location). When it shared first time, it successfully shared. But when I try to click on another location not a marker, it not show the center map here, zoom in, zoom out, latitude, and and longitude and share this location pop up modal (in mobile phone).
3. In your support system, I’m not able to raise the ticket even I select the With which product or category do you need help? Bug Report (no need active support)
Kindly fix this issue in the next update.
Thanks.
There is a bug discovered using iOS devices, (apple devices) When opening A map using chrome or safari on iPhone 12, the icons in maps will not open up or show icon details. I don’t know about other apple devices, but using chrome developer console and rendering as apple tablets, or other apple phones the same issue occurs.
First time bug the was found, I was using a physical iPhone 12 Pro.
Hi, please open a support ticket here https://simplesupport.ticksy.com
I tried to update one of the four licenses I have to the latest version. Apparently, everything went fine, but when I try to view a map, it shows this error: Error getting markers, please retry later.
For support please open a ticket here https://simplesupport.ticksy.com
Is it possible to set it so that if you are in Germany, for example, the entries in the vicinity are displayed? Example: I am in Germany and when I go to the map, the entries from Mallorca (Spain) are always displayed first. Is it possible that only the entries that are close to my location are displayed?
the only way is to enable “search radius” in edit map – search tab and set a “default radius size” in km by default. Now when you obtain your location on the map, the results are limited within that radius size.
I’m all for live tracking, but we can’t really use the data we collect right now. It would be awesome if we could add this data to a map and add markers and such.
Isn’t it enough that I added all the live tracking paths in the collected data menu on the backend?
hi i’m an agency owner we built websites for clients.I love the software i want to understand what is the usecase?Can we use it for active clients.Please help me see the value so i can buy thank you.Also do you support french language?
Hello, it can be used for multiple purposes, but the main one is as a store locator, so if your customer has multiple stores he can show them on the map. Obviously they don’t have to be a store, but you can add anything to the map.
I want to buy the extended license.As an agency owner i can add multiple clients and give them access and they can manage their locations right?
Yes exactly, each users can mange their own maps.
Amazing.Can you help me instal it on a hostinger VPS?
Try with these steps https://simplesupport.ticksy.com/article/18420
If you have any problems after the purchase, open a ticket in the same support portal.
i just contact the support please respond so i can move on .Also i send you my direct contact info .Please check
Hi, I would like a chat function in live tracking. Can you implement it?
Hi, not for now, I’ll evaluate it in the future.
nice. Can you add a URL link to the live tracking?
To do what and where?
Currently, only text can be inserted in live tracking; URL links are displayed as text.
We would like to be able to insert URLs, HTML (embedded code), etc.
Can’t do that for security reasons. Imagine you insert a malicious code and this code is displayed to other visitors….
Yes, that is right.
Currently, only text can be inserted in live tracking; URL links are displayed as text.
We would like to be able to insert URLs, HTML (embedded code), etc.
There is a bug in the system. If a marker is added and the setting in backend is kept to be Auto Approve, the marker is still not visible on the screen. The map has to be refreshed in order to see the newly added marker. So if adding multiple markers with auto approval, not a single is visible on the screen unless the page is refreshed. this causes confusion when adding multiple markers
Thanks for the report, If auto approval is enabled, I will update the map every time one is added.
sure thanks! also it would be great if there could be a feature where the markers on the map are automatically refreshed. so if the map is open, and 10 markers are added, these markers will be visible without the need of refreshing the whole map page.
