9004 comments found.
Hello,
there is an issue with filter translation via WPML. I followed the instructions in the documentation and created the filter, which works fine for most of the terms, but 3 translated text attributes are not displaying at all. The difference is that missing filters are text filters and the correctly working are numeric or are in English. What should I do?
screenshots: GEO filter valid: https://ibb.co/8g9mW1TD ENG filter missing: https://ibb.co/6JbZKv2R Filter in filter set GEO: https://ibb.co/NdpZp2Gd Filter in filter set ENG: https://ibb.co/jkwjXhHF Taxonomy translation: https://ibb.co/5hqXsQzZ
Regards
Hi metromart99
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page in ENG where it is working and in another language where it is not working.
Best Regards,
Victor
Hello,
thank you for a rapid response. Credentials sent.
Regards
Every time we try to log in we get this issue – https://prnt.sc/PnVRUEnbah-u
Best Regards,
Victor
Query monitor just crashed the frontend, uninstalled sorry. I hope you don’t need it very much. Backups are server side, if you don’t need the backup tool for yourself, you have my full and public permission to destroy everything 
Looks like there’s an issue with those attributes. Can you set up the staging site so we can edit it as needed for testing purposes without worrying about anything going wrong?
Since we need to deactivate plugins and so on, it might be better to do it on the staging site even if you have a backup.
Best Regards,
Victor
staging created. Login details sent using the link you provided previously
Hi metromart99
Thank you for that. For some reason, the login page was loading incredibly slowly. After we logged in, after some more loading we got this: https://prnt.sc/SUBvw_76H8S2
Do you think you can check it so we can get access normally?
Update, seems like it is working now. However it is not stable (stop working from time to time)
Best Regards,
Victor
I added a security certificate on it so Cloudflare is less protective. Please check.
Regards
Let’s start with the implementation. You have two languages on the site, however, it is still displaying all of the products from the Georgian language on the EN language pages, which is one of the issues, as you have only 1 EN product, and only that one product should be displayed in EN language. (Not mixed En + Georgian)
Secondly, we created a custom attribute for testing purposes, and added it to that one product that has EN translation, and here are the results:
https://staging.metromarti.ge/კატეგორია/sayofackhovrebo-teqnika/sareckhi-manqanebi/fe_test_prdo-gr_fe_att_something/And the EN
https://staging.metromarti.ge/en/product-category/home-appliances/washing-machines/fe_test_prdo-en_fe_att_1/
Everything seems to be working well, so it’s more likely that the issue lies in the specific attributes you’ve created, possibly in their slugs. Using repetitive slugs like wc-something-something and wc-something-something1 may not be perfect due to how slugs are parsed. A better approach would be to use underscores (e.g., wc_something), which treat the slug as a single phrase and ensure it remains unique.
Also, if they were imported it can be also an issue, with the broken data in the database that should be checked.
Try to fix first things, then create new attributes, and then work with the filtering by those attributes to check if everything is working correctly.
Best Regards,
Victor
OK, thanks for your investigation and for the insights. Unfortunately, I won’t be able to avoid importing the attributes, since there will be hundreds of them. Nevertheless, I will use the underscore as you recommended. I will also try to translate some more products to see if this ads values to the text filters.
Greetings,
after translating some of the products, the attributes in the filter started to show up gradually. Is there a way to override that behavior and display the untranslated strings if not available? Or is it WMPL’s settings in affect?
Hi metromart99
This is a highly technical question. We’ll direct it to the development team to confirm how it works. Once we receive the information, we’ll let you know right away.
Best Regards,
Victor
Hello Victor, I’m writing to follow up on my question from a few days ago. I’m still awaiting an update from the development team regarding the possibility of displaying untranslated attribute values as a fallback. In the meantime, I have continued to work on the site, and the problems with filter translations persist and have become more complex. I believe there is a gap in the documentation regarding the specific, step-by-step process for translating a Filter Set with WPML, which is causing these issues. To help your team understand the problems and guide me toward a solution, could you please clarify the correct workflow by answering the following questions?
1. Initial Creation: Should a Filter Set always be created in the site’s default language (Georgian) first? Or is it also valid to create it in the secondary language (English) and then translate it to the primary?
2. Standard Translation: When using WPML’s standard translation interface for a Filter Set, it only offers fields for “Title,” “Excerpt,” and “URL.” This is clearly not enough to translate the filter’s functionality. What is the intended next step after this to sync the actual filter criteria (e.g., price, taxonomies, attributes)?
3. Duplicating for Translation: Is the intended method to “Duplicate” the Filter Set for the other language and then edit that copy independently? When I tried this, it created an empty Filter Set in the second language; none of the original filters (price, brand, attributes) were copied over, forcing me to rebuild it from scratch. Is this the expected behavior?
4. Applying to Sub-categories: How can a single Filter Set be configured to apply to a parent category and all of its sub-categories automatically, without having to specify each one?
5. Cloning a Filter Set: Separately from translation, is there a way to clone an existing Filter Set as a template for a new one? This would save a significant amount of time when creating similar filters for different categories. ~ To give you a practical example of the issues, I have two categories set up with filters that are behaving differently:
Case 1: “Washing Machines” Category Setup: Some products are translated into English, but not all. The attributes themselves are all translated via WPML. The Filter Set was created in the primary language first. Problem: The filter only displays attribute values that exist on the few products that have been manually translated. The attributes are all translated. The filters are doubled in both English and Georgian in backend.
Case 2: “TVs” Category Setup: ALL products in this category are translated. The Filter Set was created in the secondary language (English) first, then duplicated for the primary language (Georgian), and the Georgian version was built from scratch while keeping the WPML link. Problem: Even with all products and attributes translated, the filter is incomplete. For example, numeric attributes like “Frequency (Hz)” (ეკრანის სიხშირე) and text attributes like “Resolution” (რეზოლუცია) are not displaying all of their available values in the filter on the front-end.
My primary goal is to understand the correct, repeatable process for translating Filter Sets with WPML. A detailed walkthrough or answers to my questions above would be immensely helpful.
Thank you for your continued support. Regards
Hi metromart99
Currently, it only works with translated terms. So if you have a page in lang1 that also displays products without translations from lang2, only the attributes from lang1 will be shown in the filter set.
1) You can create a filter set in any language; just make sure to place it on the appropriate page. For example, you can create a filter set for lang1 and assign it to page1, then create a filter set for lang2 and also assign it to page1. When you switch languages on that page, the corresponding filter set will be displayed.
2) Switch to the WordPress translation method. The one from the WPML have no effect at all in terms of filter translation.
3) Please send us the exact two links to those pages so we can check why one of them is empty and how you placed the filter set in the language where it appears empty. (link to the page where they are displayed and the link where they are not)
4) Not possible, each category page is a separate page, so it requires separate filter sets for each page.
5) This feature is already developed and currently in testing. It will be released soon, either this week or next week.
Best Regards,
Victor
hello,
thank you for your response. The links from “Case 2” below, where the secondary language (English) only displays a fraction of available attribute terms.
”/televizorebi/” – Georgian; and ”/en/tv/” – English
All terms and products are translated for this category. Please take a look at the following filters (missing translated values): რეზოლუცია – Resolution, and ეკრანის სიხშირე (Hz) – Frequency
Counts on the displayed values in Secondary are also incorrect.
Regards
Hmm, according to the attributes appliance everything is displayed correctly(staging site):
1) Here is for the Georgian language https://prnt.sc/X7mhjp2IySqj which has a lot of applied terms to your products
2) Here is EN language: https://prnt.sc/xAIbEc512Deg which has like 5 products with applied attributes to them.
Best Regards,
Victor
oh wow. Thank you for the hints and for your time.
I am happy you’re going to add duplication of filter sets. Please also consider the inheriting feature, to the lower branches of the same hierarchy, for future. It’s also very useful.
Regards
There are plans for this feature; however, it is significantly more complex to implement. It would require rewriting a significant amount of the code, including core functionality, to ensure it works correctly with subpages and taxonomies. Additionally, it would need functionality to prevent this behavior as well, since some users may find it unsuitable for their use cases. That said, it is on the list for future features.
Best Regards,
Victor
Hi there,
previously in this threat you recommended me to “2) Switch to the WordPress translation method. The one from the WPML have no effect at all in terms of filter translation.”
I did, but neither on duplicate nor on translate (WordPress) option I am able to make it work. I tried both: “Copy content from Georgian” and “Overwrite with Georgian”.
The filter set I am trying to translate is: “მობილური ტელეფონები”
Could you please help?
Regards.
Hi metromart99
Please send the following information:
1) A link to the page in the language where it is working.
2) A link to the page where the translated version should appear.
3) Credentials to the wp-admin dashboard following this document so we can check it.
One more thing: if you send us the credentials, please mention it in the comments section. That way, we won’t be confused or miss the fact that you’ve already provided them.
Best Regards,
Victor
hi,
1) /mobiluri-telefonebi/ 2) /en/mobile-phones/ 3) Done!
Noted!
Regards
Hi metromart99
Here’s the process create one filter set for language 1 and apply it on the required page. Go to another language and create the same filter set for the same page with the required titles for language 2.
You need to manually create two same filter sets, one for EN second for GE.
This is EN: https://prnt.sc/H8J_tAPAFCmm and this is GE: https://prnt.sc/-8F157BfRGsJ
Results: EN page – https://prnt.sc/YGzWvGtPJZjo and GE – https://prnt.sc/WIBzcqK9qW2i
It will not duplicate filters during any type of translation. You need to create them manually for both languages.
Best Regards,
Victor
Hi metromart99
The new plugin update, which adds support for duplicating Filter Sets, will be released today in a couple of hours.
In your case you can duplicate a filter set, and swith the language for it, so it will go to the another language.
Best Regards,
Victor
Hello, Is it possible to replace the ? appended to the end of URL for parameters with # instead? For example, changing my-url/?param=val to my-url/#param=val for both AJAX and non-AJAX functionality.
Thank you very much. Best regards.
Hi jruizcantero
This is not possible. The ”?” symbol is reserved for the GET parameters in the URL. The ”#” symbol in a URL is reserved for the fragment identifier, which has a specific role in web standards. The fragment identifier specifies a particular section or anchor within a webpage. For example, my-url.com/#section1 tells the browser to scroll to the HTML element with id=”section1”.
Best Regards,
Victor
True, the standard says what you say, although thinking out the box, from the SEO/Crawlbudget point of view there are also several cases using # to reference parameters that will be ignored by bots without having to resort to blocking in robots.txt
https://yoast.com/measure-social-media-efforts/#:~:text=At%20Yoast%2C%20we%20use%20a%20%23%20to%20start%20off%20the%20UTM%20tag%2C%20but%20most%20tools%20use%20a%20%3F.%20We%20use%20the%20%23%20because%20then%20we%20know%20for%20certain%20that%20we%20are%20not%20causing%20duplicate%20content%20since%20Google%20ignores%20anything%20a fter%20the%20%23.%C2%A0So%20let%E2%80%99s%20break%20down%20this%20UTM%20tag%2C%20shall%20we%3F https://yoast.com/help/advanced-crawl-settings-permalink-cleanup/#:~:text=approach%20%E2%80%98out%20of%20the%20box%E2%80 %99%2C%20and%20this%20can%20improve%20your%20site%E2%80%99s%20crawl%20efficiency%20without%20sacrificing%20functionalityIn that case, it won’t be possible to create SEO Rules for those pages, as Google will simply ignore them. That said, you can experiment with it if you’d like, but keep in mind that doing so would require rewriting the plugin core. This could introduce additional issues, especially given the many nuances involved.
Best Regards,
Victor
Hi Victor,
Is it possible to display two filter sets on the same page?
What I’m trying to achieve is to have the search bar to be displayed on the top row with 100% while the other filter items would be displayed on a sidebar.
Thank you.
Hi mvseitz
Yes, it is possible. You can use either two widgets on the page or two shortcodes [fe_widget] (not mixed) and apply two filter sets to the same page.
In the filter set, there will be a priority option (at the bottom of the setting) you can use it to define which filter set appears first on the page (the one with the higher priority appearing first)
Best Regards,
Victor
I’m experiencing an issue with the tooltip functionality. We’ve added a basic tooltip to one of our filters using the plugin’s settings, and the question mark icon associated with the tooltip is visible on the front end.
However, when we hover over or click the question mark icon, nothing happens. The tooltip content is not displayed at all.
We added the tooltip text in the ‘Tooltip Text’ field for the specific filter in the plugin settings. We also have an Elementor pop-up that would trigger if clicked based on the tooltip css specific identifier and that doesn’t work either.
We are looking for any guidance on why the tooltip might not be displaying and how to resolve this issue. Any help would be greatly appreciated.
Hi seanj33
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it.
Best Regards,
Victor
Here is a link to check: https://tardigrada.help/category/key/lateralcirria-absent/
Hmm, yes indeed, no visible errors, or any other signs of errors.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
ok, we are moving forward with this help. Thank you!
I have sent a PM as requested with the login credentials.
We’ve checked your site, including the page with the issue, and also created a test page with a separate filter set to verify the functionality. And it is not working.
However, we have changed your theme to the default WordPress theme, and it works correctly. We also tested it on our end using the Elementor theme (the same one you’re using), and everything is working as well.
This suggests that the issue lies within the modified version of your theme. We’re not sure exactly what was changed or removed, but those modifications causing the problem.
Here are the results with the default WP theme – https://prnt.sc/cU0wFtGZpyY5 on your site. You have to enter the mouse on the ”?” icon and click the left button in order to make it appear.
Here are the results on our end with the Hello Elementro theme – https://prnt.sc/P1bupTRRDD08
Best Regards,
Victor
How do I find your table for your plugin in the SQL database?
Hi bokishaNET
The plugin does not create a separate table for its settings and filter sets. It uses the default WordPress approach, so its data is across the standard database tables.
Best Regards,
Victor
Hola, compré otra licencia más, esta vez para https://añelo.com/ la instalé pero no le coloca la licencia, dice “Invalid site URL was sent.”. Dejo los últimos dígitos del código de compra 25cbf2830977
Saludos
Hi gianpizzo
Please write your request in English so we can assist you. Support is only available in English, as we do not have multilingual support staff.
Best Regards,
Victor
Hi, I purchased another license, this time for https://añelo.com/. I installed it, but the license isn’t being applied—it says “Invalid site URL was sent.” Here are the last digits of the purchase code: 25cbf2830977
Regards.
Hi gianpizzo
It is important to keep in mind that the License key and CodeCanyon purchase code are two different things.
Please use incognito mode in your browser!!!
In order to set the License key for the Filter Everything PRO plugin, simply head to Filters -> Settings -> License and click the “Get your License Key” button.
It will take you to a new page where you have to log in with your Envato credentials (with an account where you have purchased the plugin) and obtain your License key.
If you already using this license key, and it is still not working, please send the credentials to the wp-admin dashboard following this document with the license key that you get from the instructions that we send.
Best Regards,
Victor
We’ve already sent the requested credentials.
This is quite a unique case. It appears to be either related to the domain name or an issue on the server side. We’ve forwarded it to the development team, and they said they can look into it tomorrow and provide a solution.
Best Regards,
Victor
Alright, we’ll be waiting for your feedback. Best regards.
All done! The license is activated now.
Best Regards,
Victor
Thank you, we’ll review it shortly
Hi there,
How can I hide specific filters in different categories? Is it possible at filter level or is it required to use multiple filter set?
I know the setting about hiding empty filters but in some categories maybe 2 or 3 products is included in a filter, and because it is that few, it doesn’t make sense to show it at all in that category.
Hi pstidsen
The only option is to use separate filter sets. Even if you apply some filters through code, it would require writing custom logic for each category page, with different conditions to remove unnecessary options. Maintaining that setup would be quite troublesome.
However, if you still wanna try it, you can check this page with hooks – https://filtereverything.pro/resources/hooks/ there is a hook “wpc_terms_before_display”
Best Regards,
Victor
OK, thanks for your quick reply! I will start added all filters and then I will see whether having multiple filter sets is smarter than removing some filter by code.
Can I just return an empty array in wpc_terms_before_display if I want to hide the filter completely?
Hmm, that’s a really good question. We have never tested it in such a way.
Best Regards,
Victor
So no way to hide the filter entirely programatically?
So you want to hide the entire filter, like color, size, rather than exact term blue, red…? Or do you want to hide the entire Filter Set?
Best Regards,
Victor
I was looking for a way to hide the entire filter, like color or size.
We’ll pass it to the development team so they can check if it’s possible. Once we get an answer from them, we’ll let you know right away.
The easiest way is that you can use simple CSS to hide it as each page has a unique ID, same as filters.
Best Regards,
Victor
So here is the hook and example of how to remove some:
add_filter('wpc_view_include_filename', 'remove_wpc_ram_filter', 10000, 3);
function remove_wpc_ram_filter($view, $filter, $set) {
if (isset($filter['e_name']) && $filter['e_name'] === 'pa_ram') {
return ''; // Return empty string to skip this filter
}
return $view;
}
Best Regards,
Victor
Hi, We have a CPT named resources and taxonomy resources_cat. When I try to add the shortcode [fe_widget] it breaks the page and says a critical error on the website. Although the website works fine, only the page where shortcode has been added breaks. Any idea what’s breaking the page or what I can do to fix the issue.
Hi Dhvani123
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page that is broken.
Best Regards,
Victor
Hello, we have a small problem. We activated ajax and named the container with the correct ID, but nothing happens. Any idea, what could help?
Thank you in advance! Best regards, Ralf
Hi Ralf
Thank you for choosing Filter Everything PRO.
Please send the link to the page with the issue so we can check it.
Best Regards,
Victor
Hi Victor, you can have a look at the website: https://it-service-finder.com via htaccess User secretpreview Password SecretPreview
Its directly implemented on the homepage.
If you need access to the backend send me your email. Thanks in advance! Best regards, Ralf
The issue is that you have a mixed content issue on the site – https://prnt.sc/7B0jZaCpXwZ1
Please fix it, more likely your domain name in the database is still using HTTP instead of HTTPS.
Best Regards,
Victor
Thank you for your help. We fixed it. But it’s still not working. Best regards, Ralf
Hi Ralf
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hello Victor, we installed the plugins and you got the requested log in information via your support email. Thank you in advance! Best regards, Ralf
Everything is working now. Please go to the page with the filters, select the required filter, and click the Apply button at the bottom of the filter section (since you are using the Apply button functionality).
Best Regards,
Victor
Thank you, but it’s not working. :-/ I tested it and it’s less working. If I had previously selected several boxes and then clicked away the chips, for example, the selection was reloaded. Now nothing happens, even if I click on the ‘Reset all’ chip. Futhermore by clicking on the left side the Resume button, nothing happens. Did that work in your browser? I have tested it with Firefox. Best regards, Ralf
Hi RSchulte
If you change settings in WordPress and set the page (where the filters were applied) as the homepage, you will need to reapply the filter set to the homepage.
We just turned off the “Apply Button” so it will be easier to see how it is working, here are the results from the Homepage – https://prnt.sc/Umkfz5se-XZ5
Best Regards,
Victor
You are great! Now it works fine.
Just one more question: Any idea how we can integrate a pagination below the results to load further results (if we only want to display the first 10)?j
Thank you so much! BR, Ralf
Our plugin does not provide pagination. What you can do is contact the page builder support if you are using it to display posts on that page, and ask how you can add default numerical WP pagination (not load more/infinite scrolling) as they can be incompatible based on how they are working under the hood, it is always unique approach when it comes to such paginations.
Best Regards,
Victor
Great, thank you very much for your help. That was quick! Best Regards, Ralf
Hello! I’m going to buy the pro version, but I can’t figure out how to activate it? I’ll receive a key by email, but in the WordPress admin panel – plugins – settings, there is no License section to enter the key. Please explain how this happens? Thank you
Hi listanislav312
Thank you for your interest in the Filter Everything plugin.
If you purchase a PRO version of the plugin, you will be able to download the PRO version from this site. This plugin is absolutely separated from the Free version, and it will include the license tab in the Filters > Settings.
The instructions on how to get the license key are on this page – https://filtereverything.pro/resources/license-key-issues/
Best Regards,
Victor
Hi Filter Everything PRO Support Team,
I’m trying to create a filter for the frequency range of our products.
For each product, I have two custom fields with numeric values:
frecuencia_minima (minimum frequency) frecuencia_maxima (maximum frequency) I would like to create one single numeric range filter on the frontend using these two custom fields as the lower and upper bounds of the range.
I have tried adding a new filter with “Filter by” as “Custom Fields” and enabling the “range slider” option, using frecuencia_minima as the “Meta Key”. However, I don’t see options to specify the meta key for the maximum value.
Could you please advise on how to correctly configure Filter Everything PRO to use these two separate custom fields to create a single numeric range filter?
Thank you for your help.
Best regards,
Hi marketingw64
Thank you for choosing Filter Everything PRO.
Unfortunately, this is not possible. You can create only one filter from one entity. You cannot mix them together.
So this will require two range filters, one for min and another for max.
Best Regards,
Victor
Hello I want to change the authors on the filter https://prnt.sc/5HDHszPdw9ke. I don’t want all authors to be visible. I want to filter the author chosen by me. Is that possible? How can I edit? I want to let only 4 authors there. Thanks
Hi alfonsmala001
Thank you for choosing Filter Everything PRO.
Go to the filter set placed on this page > navigate to the authors filter > click “more options” > from there, use the “include/exclude” functionality.
Best Regards,
Victor
Hello Victor,
I have events that I’ve linked with a custom post “Teachers”. The relation is call “rel_enseignants_events”. It was working fine with the filter, I could filter the events by teachers.
But then I’ve encountered a strange bug. When I create a new event, it appears in the filter with the teachers. So in my filter’s teachers list I have now:
- Teacher 1
- Teacher 2
- Teacher 3
- My new event
- Teacher 4
- My new event 2
- Teacher 5
Obviously, I don’t want my events to appears in the filter. Could you have a look please? I think you already have the credentials to connect to my dev website. You can have a look of the bug here, in the filter “Enseignants” list :dev.mudita.ch/events
Thank you !
Best regards,
Alex
Hi Alex
We are not sure what you are referring to as a bug. If you create a filter from a taxonomy, custom field, etc., which has those terms in it, like:
My new event 2
My new event 5
They will be displayed in the filter terms. If you want to exclude some terms from a filter, you can go to the filter set > navigate to the required filter > “more options” > and use the include/exclude functionality from there.
Also, in the filter set settings under the “And what to filter”, there will be an option to hide empty filter terms.
Best Regards,
Victor
Hello,
Thanks for your answer.
In my filter set, I’ve created filters to be able to filter my event by category, teachers, location, etc. But in my “teachers” filter, with the meta_key to “rel_enseignants_events”, the names of the new event are now appearing. I only want the teacher in this filter. Why events name are appearing in the teacher filter list?
Regads,
Alex
You can check this custom field rel_enseignants_events in the database to see what type of values it contains.
Also, please check this page about ACF custom fields, but it is working like that in general with all custom fields, and barely anyone adds functionality to clear it all when doing some changes to it – https://filtereverything.pro/resources/acf-and-fe/#important
Best Regards,
Victor
Ok I figured it out why the events name where appearing in my teacher’s filter.
It’s because I’ve enabled the bidirectionnal relationship in ACF. I disabled it and it’s working fine.
Thanks for your help,
Best regards, Alex
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Hi,
We’re using Filter Everything Pro together with Divi and ACF to filter WooCommerce products by a custom field named edad_minima (minimum recommended age) for a board games shop.
We followed these steps:
Created a custom field (edad_minima) using ACF, set as a number field and assigned to products.
Assigned numeric values (e.g., 6, 8, 10) to individual products.
Created a filter set targeting the product post type.
Added a filter using the custom field edad_minima, set as a number-type filter with range display.
Inserted the filter using the widget on the shop page sidebar.
The filter appears correctly on the frontend, but when selecting a value (e.g., 25), no filtering is applied—either (the results always shows ALL the products in multiples of 24 per page.
Not all the products have the edad_minima set but for testing purposes we edited one of the products adding 25 as the minimum recommended age, but even then placing ages from 25 to 100 shows the 434 games on the site.
Ee’ve double-checked the meta key and field type. The URL shows some parameters, for example min_edad=24&max_edad=100
Please help us troubleshoot this issue.
The shop page is: https://magicboardgames.com.gt/wpdeguate/tienda/
The product with the edad_minima (minimum recommended age) is: https://magicboardgames.com.gt/wpdeguate/tienda/sin-categorizar/pesadilla-antes-de-navidad/Thanks in advance!
Hi svensanchez
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hi, credentials have been sent (verified!)
Hi svensanchez
Done! It is working now – https://magicboardgames.com.gt/wpdeguate/tienda/?max_edad=10
The issue was that in the Filter Set, you chose the wrong query to filter(And what to filter).
Best Regards,
Victor
Hi, thank you but it’s not working anymore. I decided to use only your plugin for filtering and added some other filters to the group (number of players, game time, categories) but NONE of the filters work. Then I tried to revert it but it still doesn’t work (the only filter that is working is the price filter which is not from Filter Everything).
NOTE: the results always show ALL the games (434) BUT the filters bar is narrowed depending on what you select, so it seems to do work on the filters bar but it doesn’t show the correct results on the content section.
Hi svensanchez
We’ve installed the Code Snippets plugin and created a test page here: https://magicboardgames.com.gt/wpdeguate/fe-support-test-page/This page uses a separate filter set, so you can experiment freely.
Once you’ve confirmed everything is working as expected, you can add all the filters to the shop page. Be sure to test both options in the “And what to filter” setting: https://prnt.sc/oyKuKJQcgDaESelect one option, click the Update button, wait for the changes to apply, then refresh the page with the filters and test them. Repeat the process for the other option if it is not filtering products on the page.
Best Regards,
Victor
Hi, thank you.
The test page you created is working however we are still unable to do what we need:
This is a boardgame site, so each game has a field where we set the minimum recommended age for it. That means that if I set the minimum age for a game as 8, in reality it means 8+ (8 and over).
So, when people filter games by age, and they chose 15 as the age, they should get all the games that could be played by people 15 years old, which would be not only games marked as 15, but also all the games that have a lower value, as a 15 year old can also play games for 10 year olds for example.
We can’t find a setting to do that.
Hi svensanchez
If you have a range slider for age, you need to adjust the maximum value slider, not the minimum one. If you set the maximum to 15 and don’t touch the minimum, you’ll get all values from 0 to 15. If you move the minimum to 8, you’ll get all values from 8 to 15.
Additionally, with the help of custom CSS, you can hide the not-required UI elements from the exact range filter. You can place your custom styles in the Filters > Settings > Experimental > Custom CSS.
Best Regards,
Victor
Hi there,
Im working on new site with Avada theme. First with the free Filtereverything pluging and things seems to work. Because i want the Filters to behave on mobile as a nice widget like on https://demo.filtereverything.pro/product-category/clothing/women/color-red/brand-hm/c-kind-dress/?max_price=100 i just purchased the Pro version. But the mobile widget is not working. How can this be solved?
https://wish.devshop.nl/shop/If you want i can give you admin credentials
Imre
HI there, you can close this ticket, already managed it 
Hi Imre
Thank you for choosing Filter Everything PRO.
We are glad to hear that the issue was resolved.
Best Regards,
Victor
Добрый день! Собираюсь купить про версию, но не могу понять как активировать? Ко мне на почту придёт ключ , однако в админке wordpress – плагины – настройки, нет раздела лицензия что бы ввести ключ. Объясните пожалуйста как это происходит? Спасибо
Hi listanislav312
We do not support accounts from russian, russian websites and in russian language due to russia’s aggressive war in Ukraine.
If you are contacting us from another country, please submit your request in English. According to our support policies, assistance is provided exclusively in English, with no exceptions.
Best Regards,
Victor
Hello again. I have a page called Directory which is in my main navigation. I have an SEO rule created with an SEO Title (that’s supposed to go between the title tags in the source code) but when I am on the SEO Rule’s url page, it replaces my “Directory” navigation link with the full SEO Title, which is very long and not what I want. Is this by design, or is it something I did not configure correctly? Thank you again for your time.
Hi bravewhale
Can you please send the link to the page with the instructions on how it can be recreated?
Generally, there is no support for accounts whose support period has expired following the support policy.
We will help you once we have addressed all requests from accounts with valid support periods. Please note that this process may take some time, possibly days or weeks.
If you want to receive it faster, please extend the support period. We will prioritize processing the request for supported accounts.
Best Regards,
Victor
Fair enough. I will see if I can figure it out, and if needed I will renew my support. Thank you.
Hi bravewhale
Sure, in any case, let us know the results.
Best Regards,
Victor
Hey Team, what are the correct HTML ID or class for filtering? I use the XStore Theme with Elementor. The Product arcive is built with Elementor Template. If you need i can share credentials for the staging website.
Hi ProdbyDaan
Please check this page – https://filtereverything.pro/resources/ajax-instructions-only/ also, since you are working with Elementor, you can apply custom Classes to the container with the products/posts that you need to filter.
Best Regards,
Victor
Hi,
I’ve tried it that way, but unfortunately I can’t get it to work. Could you please check it on my site? via admin login
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
Victor
Hey, i sent you the credentials via pm.
Here’s an example with the shop page:
1) Elementor applies a class on the products container – https://prnt.sc/27dCyZc57VeI
2) Use this class in the FIlters Set applied to the SHOP page – https://prnt.sc/AnIomMro5eTN
3) Now you can test it with the range slider by price, as the categories are simply all empty since you displaying one category on that page.
You can do the same for the other pages and filter set.
Best Regards,
Victor
Hey, thanks. But the thing is, I don’t have a single shop page. I don’t use the WooCommerce shop page. I work with shop pages that always lead to a product category. I also use Elementor archive templates. So the Elementor Shop Arichive Template only works for the Product categorie “Überdachung”
So when i go to my filter sets -> Überdachung, this is configured https://i.imgur.com/gtmmJuE.png.
Also i named the Elementor class as it is configured in the filter set. https://i.imgur.com/WDTh57Z.png
But the filtering doesnt work.
That’s the issue with the chosen query: https://prnt.sc/gnVqxfFiMycV We have set the correct one and it is filtering.
Best Regards,
Victor
Hi Victor
I just purchased the pro version, but need help with startup.
At https://educentrum.be/test-filter I want to be able to filter out our Woocommerce products. I am using a theme that does not allow widgets in Elementor. From there I do via shortcode. I want to filter on the product attributes. But on the page I see the error code that no filter terms are available.
Via PM I have sent our login details. Thanks in advance Mario
Hi Mario
Thank you for choosing Filter Everything PRO.
In order to filter your posts/products, you have to display them on the page first via WP_Query (grid loop widget) in Elementor. If the page is empty without posts, the filter will not create them on the page.
Best Regards,
Victor
Hi Victor, thanks for your quick respons. I need more help. Can you assist me please?
Yes, we can, but we need an exact question with which we can help you.
Best Regards,
Victor
Can you edit https://educentrum.be/test-filter so I can start filtering our products by the attributes available: “aanbod” + “onderwijstype” + “periode”?
All done, now you can check it how it is working on this page – https://educentrum.be/test-filter/
Best Regards,
Victor
Hi Victor, thank you so much for setting this up! It helps me a lot to learn how to use the plugin.
Another question. Can I create a filter that excludes a certain product category?
Example: On page “Companies” I want to show only the products marked with the category ‘companies’. On the other page “Schools” I show all products where the category “companies” is NOT designated.
Yes, you can. For this, you would need separate filter sets for those pages, navigate to the required filter > “more options” and use the “include/exclude” functionality from there.
Best Regards,
Victor
Hi Victor, can you help me out on https://educentrum.be/workshop/ please? We don’t wanna see the products of the category “Tools”.
I’ve adjust the filter set with excluding the term. But the “tools”product are still visable. https://educentrum.be/wp-admin/post.php?post=1497&action=edit
Hi Mario
The products themselves will still be visible. The include/exclude functionality only removes the filter terms. To remove certain products from that page, you need to modify the query that displays the products.
If you’re using Elementor, you need to modify the widget that displays products and apply the appropriate settings to show only the required ones.
Best Regards,
Victor
Hi Victor, alright, I see what the exclude function does now.
When I filter by categories in the products widget, the filter no longer works. See picture (https://drive.google.com/file/d/1Za6UdmnzeQzaWulu7KaHuy6HOcIy67pP/view?usp=sharing). As you notice on https://educentrum.be/workshop/ the filter is not working now.
Do you know a workaround for our question?
Yes, after you applied those changes in the Elementor > go to the filter set on this page and hit the update button so it will start working with the modified query.
Best Regards,
Victor
Unless I’m doing something wrong, nothing has changes: https://educentrum.be/wp-admin/post.php?post=1486&action=elementor
If you can turn off those settings we can check it for you – https://prnt.sc/8wOQDPdG0AiS currently it is not allowing us to do anything on the site.
Best Regards,
Victor
I disabled the 2FA forcing. Thanks in advance!
Please check if everything is filtering now on this page – https://educentrum.be/workshop/
Best Regards,
Victor
You rock, Victor! Thanks! How did you fix it? So I can learn it myself.
We simply went to the filter set, cleared the Divi cache, and clicked the update button. Make sure to wait until the page fully refreshes for the changes to take effect. Then, go to the page with the filters, reset it, and everything was displayed correctly.
Best Regards,
Victor
Добрый день!
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