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Discussion on Ultimate POS - Best ERP, Stock Management, Point of Sale & Invoicing application

Discussion on Ultimate POS - Best ERP, Stock Management, Point of Sale & Invoicing application

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12036 comments found.

Dear Team , Or freelancer Please fix the backdoors this application have lots of backdoors please find and fix

Hello, there is no such backdoor, it’s all the uploaded files that is creating problem. We’re checking ways to fix it.

sunsuk

sunsuk Purchased

Bro just sent email to your company email > asking sama services please check and response

Please be assured that all tickets will be replied in 24 to 48 hours except for weekends or holidays.Sometimes ticket gets delayed because of huge ticket volume. Please cooperate. Thank you

sunsuk

sunsuk Purchased

i sent email not a ticket thanks

Great to see you have worked on the UI but there are still more to be done. Fix your tables they are scambled, you can reduce the font size and also the overall fonts used on the system needs to be optimized.

Give more emphasis on UI as that is the major downside for me checking your Demo.

I saw manufacturing module but not able to access it in the Demo.

I am following your project to buy at the right time when it meets my needs.

I will be giving you feedbacks periodically when I visit your demo.

Keep up the hardwork it will pay off.

Hello Midley,

Thanks for the feedback.

We can see that you’ve been commenting for years but haven’t purchased it yet…so we recommend that you look for something else.

Thank you

Hello Midley

Long time back we replied to your questions, have you checked it? Atleast reply something so we know you’ve read it.

Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.

It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.

To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.

Get it here: https://ultimatefosters.com/black-friday-2025/

If any further questions, feel free to ask us.

Hi , I have 3 printers on my restaurant, One for the invoice, other 2 two one for kitchen main section and other for juice section, Is your code support multiple printers?

Hello, Sorry it doesnt supports this for now.

Determining to buy but have some quires:

Can create a barcode on the delivery note… the delivery note will be affixed to the package and when you scan the barcode the system will automatically switch to delivered status without having to go into the system to select.?

Hello, Sure we can do this, please inform us once you’ve purchased this.

Hello,

Long time back we replied to your questions, have you checked it? Atleast reply something so we know you’ve read it.

Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.

It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.

To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.

Get it here: https://ultimatefosters.com/black-friday-2025/

If any further questions, feel free to ask us.

Subject: Critical Tax Calculation Issue in UltimatePOS – Tax-Inclusive Pricing with Discounts Dear UltimatePOS Support Team, I am writing to report a critical issue with the tax calculation method in your UltimatePOS system that we are currently using in the Dominican Republic. Issue Description: We operate with tax-inclusive pricing (prices already include ITBIS), but the system is currently applying discounts after extracting taxes from the subtotal, which contradicts the tax regulations in the Dominican Republic. According to local tax laws, when using tax-inclusive pricing, discounts must be applied to the gross amount first, and then taxes should be extracted from the discounted amount. Example from our current invoice https://imgur.com/a/DR2UYaf

Current calculation in the system:

Gross subtotal (with tax included): RD$ 1,029,780.00 Tax-exempt amount: RD$ 542,500.00 Taxable amount with tax: RD$ 487,280.00 ITBIS (18%) extracted: RD$ 87,720.00 (extracted from the full taxable amount) Discount (8%): RD$ 89,400.00 (applied after tax extraction) Total: RD$ 1,028,100.00

Correct calculation according to Dominican Republic regulations:

Gross subtotal (with tax included): RD$ 1,029,780.00 Discount (8%): RD$ 82,382.40 Discounted subtotal (still with tax): RD$ 947,397.60 Tax-exempt amount: RD$ 542,500.00 (tax-exempt items don’t change) Taxable discounted amount: RD$ 404,897.60 ITBIS extracted (18/118 of taxable amount): RD$ 61,810.63 Net amount after tax extraction: RD$ 885,586.97 Total: RD$ 947,397.60

Requested Solution: We need an urgent update to the system that allows for the correct tax calculation method where:

Discounts are applied to the gross (tax-inclusive) subtotal first The tax (ITBIS) is extracted from the discounted amount using the appropriate tax fraction (18/118 for 18% ITBIS) The system handles tax-exempt and taxable items correctly when applying discounts

Currently, the system appears to be:

Extracting the tax first from the gross amount Then applying the discount to the tax-exclusive amount Re-adding the full tax amount

This is crucial for our business to comply with the Dominican Republic’s tax regulations (DGII requirements) and avoid potential tax penalties. Could you please advise when this update can be implemented? If there is a configuration option already available that we may have overlooked, please provide detailed instructions on how to modify this setting. Thank you for your prompt attention to this matter.

Hello,

Are you using inline tax or invoice tax?

Also inline discount or invoice discount?

Please check the details here: https://ultimatefosters.com/docs/ultimatepos/tax-settings/inline-tax-invoice-tax/

Are we using online tax and invoice discount?

Please respond to Ticket #13246

Sure, it’ll be checked & replied.

I prefer not to post here, but since we haven’t received a response regarding Ticket #13397 for three days (we appreciate your team’s prompt replies to our other tickets), could you please check on it? We purchased the API module, and the order has not yet been approved. Thank you!

Sorry for the delay, it is now approved.

will it integrate with shopify?

Hello Julian,

As of now UltimatePOS supports integration with WooCommerce as it’s the world’s most popular webshop software.

Shopify is gaining traction now a days, so we’ll soon also develop a module for this integration but hard to give a date for it.

If possible, please use WooCommerce to make it easier for integration with UltimatePOS.

To let you know, We have 5000+ customers worldwide & many from mexico successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.

Furthermore, We are looking forward to seeing you use UltimatePOS.

They should release a version without custom fields or offer the option to choose how many and which custom fields to incorporate during installation. This eliminates unwanted and unnecessary fields, as in products with already high transactional table volumes. This way, we can work without so much junk data. Not using these fields doesn’t prevent them from appearing in reports and is cumbersome and annoying. In Mexico, it’s not practical for customers; they’re simply disappointed by so many features and data that are completely useless.

Hello, None of the custom fields are displayed until you add labels for them in business settings. If you don’t want to use it, simply remove the labels

https://prnt.sc/lEqMqpqw5rTF

Still on my pre-purchase question:

Under the stock report that is having problems, there’s your customer i found, his list of items are taking time to load from due to the large number of transactions. Maybe you can look into it before I commit myself as my company has transactions more than his. Thank you.

There is no such problem, the system works completely fine.

To let you know, We have 5000+ customers worldwide & many from Nigeria successfully using UltimatePOS to manage their businesses. We’re pretty sure it will help you as well.

Furthermore, We are looking forward to seeing you use UltimatePOS.

Hello restfinder,

Long time back we replied to your questions, have you checked it? Atleast reply something so we know you’ve read it.

Based on our conversation, it looks like UltimatePOS & all modules are a good fit for your business.

It’s trusted successfully used by 6000+ businesses worldwide. We’re pretty sure it will help you as well.

To inform you, now you can get a HUGE Black Friday discount of 30% on all products. So if interested, it’s a good time to purchase it now & save. This is a once-a-year offer; we don’t do such offers throughout the year.

Get it here: https://ultimatefosters.com/black-friday-2025/

If any further questions, feel free to ask us.

Can it be linked to the Jordanian National Billing Program (for tax purposes)?

Sorry we don’t have this for now, we’re checking how to add this in future releases.

Can it be linked to the Jordanian National Billing Program (for tax purposes)?

Sorry we don’t have this for now, we’re checking how to add this in future releases.

Hi,

Special and urgent request if can be proivided asap is the best for our business. Hope you understand why.

1. Card Payment

Card payment must be accepted as below. When cashier selects “Card”. There must be a filed to enter the transaction ID, when connectd to a acrd processor and the payemnt is successful, the transcation id must be automatically pasted in the field. So, we can track the payment.

Current way which is to enter the card details of the user is not practical and cannot be done(nearly its illegal).

2. Barcode Field

Please tell me if I am telling anything wrong here? Currently the barcode and SKU is considered same. but actually SKU is for internal identification while barcode is a globla identifier. so SKU is a required field and must be auto generated if left empty(currently we have this). But what we don’t have is a separate barcode field. So, we can enter our internal SKU as well as the barcode or SKU already in the product(given by manufacturer). So, whe printing labels we can either choose teh baroce to print or the SKU field to print.

Thank you. Hope you undertand the importance above functionalities and provide an update with above mentioned features asap.

Regards, Atheebdeen

I see you have replied to a comment above. But why are you not replying for other comments for days. We have purchased and our support is active too. For people who don’t have support you say them to renew. Whatever, I see the response is very bad. Hope the team will resolve this customer support issue soon and please reply for above too. Above features are really critically important features. Please

This is a kind request from the Web Fosters team.

Regards, Atheebdeen

Hello Atheebdeen,

1. Most payments in POS is done using swipe machines, but in web POS there is no way to send or get data from the machine so it’s implemented this way. We can remove this card details instead make it simple transaction id fields.

2. We already have options for custom fields that you can enable in any screen. So if you need a separate fields for barcode simple enable it. Documentation: https://ultimatefosters.com/docs/ultimatepos/settings/changing-custom-fields-labels/

We can also consider making this in future releases.

Thank you

Thank you for your prompt reply.

I hope you will remove those card details and make it as simple field for transaction id to make process efficient.

for now I will use custom field option, but would greatly appreciate if you can add a separate field for barcode.

As these are small updates I hope you provide thrm in the next update.

Also hope to see the cheque management feature and KOT printer(with multiple printer support like a printer for bar area and separate printer for kitchen area) in near future updates. As these features important for day to day business functionalities.

Regards, Atheebdeen

Hi,

Currently i have 2 licenses, and planning to get one, from this i tried to install pos to my customer restaurant, unfortunately we cant do like

1. Order for table one 2. Pay later for table one

we need to hit cash then the order go through.. If we can place open order first im glad to buy more licenses. Maybe you can tell me how to do this so i can show and convince my customer.

Thanks

Hello Erman,

1. You can place the order without paying also by using the “Suspend” option in POS screen.

Check details today: https://ultimatefosters.com/docs/ultimatepos/sales-sell/selling-pos/#Suspended-Sales

Issue: When I add a tax-exclusive item alongside a tax-inclusive item on the POS screen, GST is incorrectly applied to both items. It seems the system is calculating tax on the total amount rather than applying it separately to each item based on their tax settings.

Example Scenario:

Tuna Can (tax-exclusive): Selling price = $17 (no GST)

Apple (tax-exclusive): Selling price = $3 (GST applies)

Subtotal = $20

Expected Tax (8%): Only on the Apple (3×1.08 = 3.24 )

Expected Total: 17+3 + (0.24) =20.24

Current Problem: The system calculates 8% GST on the entire 20 subtotal (20*1.08), resulting in an incorrect total of $21.60.

Request: Could you guide me on how to properly configure product and tax settings to ensure GST is applied only to tax-exclusive items (like the Apple) and excluded for tax-free items (like the Tuna Can)?

Hello Faxeen,

When order tax is selected, it gets applied to all products in that order, but if you want to apply tax only to some items of an order, then it’s better to use the inline tax.

Please check the details of this in this document: https://ultimatefosters.com/docs/ultimatepos/tax-settings/inline-tax-invoice-tax/

If any further questions Please open a ticket in support with the complete details of this:

Support link https://ultimatefosters.com/support/

Good day!

Thank you.

My POS been working well until all of a sudden, it goes to Index of / – lists all files in the public_html directory, what would have happened?

Hello, Sorry for delay response.

Try to open with public in the URL, like https://website.com/public this may work.

If not working please send details to support for checking.

I hope you’re doing well.

I need some guidance on how to properly maintain a Statement of Account (SOA) or customer ledger in Ultimate POS for customers who purchase goods on credit and pay in installments over time.

Use Case:

A customer purchases products on credit, across multiple invoices at different times.

Each invoice should have its own due date, and I want to track if a payment is overdue.

The customer may pay partially or in full over several transactions.

I should be able to:

Record each credit sale with due dates.

Record partial payments made by the customer.

Provide the customer with a payment receipt every time they pay.

Generate an outstanding report or SOA showing:

All previous invoices

Payments made (with dates and amounts)

Remaining balance

Overdue amounts (if any)

Example Scenario:

Customer buys goods totaling AED 10,000 across 10 invoices.

Later, the customer pays AED 1,000, then AED 2,000, then AED 5,000, and finally AED 1,000 — all on different dates.

I need to track all of this and print/download their outstanding report at any time.

Could you please guide me on:

How to manage this step by step in Ultimate POS?

How to generate the payment receipt and outstanding report after each payment?

Looking forward to your help.

How can I maintain a customer ledger or SOA in Ultimate POS?

Use case: A customer buys on credit through multiple invoices and pays later in parts (e.g., 10 invoices = AED 10,000; pays back in 3–4 payments). I need to:

Record each credit sale with due date.

Record partial payments.

Print/download payment receipt after each payment.

Generate a full outstanding report showing invoices, payments, balance, and overdue if any.

Can you guide me how to do this in Ultimate POS?

Hello,

When you create multiple invoices for a customer, the payment added for them gets added in FIFO order for invoices, so the old invoices get paid first.

But if you want to pay partially for many orders, then payment needs to be added manually for each order.

You can print the invoice, it contains the details like invoice amount, paid, due & when all payments are done.

Please open a ticket in support with the complete details of this:

Support link https://ultimatefosters.com/support/

Good day!

Thank you.

Hi,

Please reply to #13367 ticket. You are not replying in the comments also no reply on ticketing system too.

Sorry for the delay, let us check & reply it.

Hello guys, Can you please fix the minor CSS issue coming after the clock-in icon hover? Check below screen shot.. https://imgur.com/a/4ewrZUG

Sure, we’ll fix this.

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