5043 comments found.
Hi, where can I add or change the top menu in the admin panel?
Hello Sir,
Did you mean the header part? If yes then you can’t modify it from the admin panel. If you need to add or change anyting you will need to modify it directly from the file.
File path:
academy > application > views > frontend > default-new > header.php
academy > application > views > frontend > default-new > header_sm_device.php
academy > application > views > frontend > default-new > header_lg_device.php
|
|
I can´t add lessons the vídeo google drive why?
I can´t add lessons the iframe vídeo why?
Fix this problems please.
Tks
Hello Sir,
Have you configured the settings with the appi key? If not please configure it first and then recreate the lessons to resolve this issue. If its already configured and you are still facing issue then contact our support. Our team will look into it. Support: http://support.creativeitem.com/
|
|
don´t say about appi key why?
Error 404 I add this code on: .htaccess file and fix the problem.
RewriteEngine On RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule ^(.*)$ index.php?/$1 [L]
Hey! We need to implement a system on the platform that will simulate user activity, specifically:
Reviews – Add the ability to display pre-written fake reviews (we’ll provide the content and user names).
Reviews should look like they were submitted by real users.
Ability to set star ratings individually.
Show date, avatar (can be AI-generated), and user name.
Everything should appear as if it’s coming from a real database of user interactions.
Course Ratings – Each course should have the option to manually set:
Total number of reviews (e.g., “132 reviews”)
Average rating (e.g., “4.8 out of 5”)
These values should be editable from the backend.
(Optional) “Currently viewing this course” or “Just purchased” notifications to simulate live activity on the platform.
Important:
This should be fully separate from actual user reviews and purchases.
It must be possible to turn this feature off or replace it later with real data.
My emails are not sending, I have issue with the SMTP setup!
Please I need a refund now for the purchase of the script, you people are not serious in resolving my issue, I have done all of what you suggested and nothing is working, and the script is not performing the functions you claimed to have. Meanwhile how can you people fail to resolve common issues for almost 5 days, such as inability to add students to the lms without failing to register on the database? Please refund my money now, I don’t need this anymore
Hello Sir,
Your issue has been resolved. Please be informed that our team is currently on Eid Vacation. It might be delayed to provide technical support due to vacation. We will continue to provide support to our customers from 5 April 2025. We will continue to provide regular support.
We sincerely regret any difficulties this may cause.
|
|
Here in Brazil, online learning systems have the option to release certain modules and/or classes configured after a few days in their modules and/or classes; preventing customers from purchasing the course, watching everything and even downloading all the classes and then requesting a refund.
Just rushing through the videos to the end to release the next video class does not prevent customers from reaching the end of the course and requesting a refund.
Is there a way to set a block so that a certain module and/or modules and/or classes that I configure only open access depending on the days I configure after the purchase?
Aqui no Brasil os sistemas de ensino online tem nos módulos e ou aulas a opção de liberar após alguns dias determinados módulos e ou aulas configuradas; evitando-se que os clientes comprem o curso, assistam tudo e até baixem todas as aulas e depois peçam reembolso. Apenas correr com os vídeos até o fim para liberar a próxima aula em vídeo, não evita que os clientes cheguem até o fim do curso e peçam reembolso. Há como colocarem um bloqueio para que determinado módulo e ou módulos e ou até aulas que eu configurar; só abra o acesso dependendo dos dias que eu configurar após a compra?
I think you want to block the content date-wise? Am I right? This feature is not available.
Drip content blocks the reading/quiz/watching content for sequential viewing.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Well in future can you make this please?
other enterprise makes:
We have this feature. Here is the doc: https://academylms.net/Docs/how-to-use-content-drip/
After activating the add-on, you will be able to see the Content Drip tab available on the Course Settings page while creating or editing a course. In Content Drip Tab, you will get the following options: • Schedule course content according to the date • Course content accessible after X days from enrollment • Course content available sequentially • Course content available after completing prerequisites • Course content accessible after X days from topic completed • Course content automatically locks after a set period (X days) after access
Please if you can’t fix this problem today, please refund my purchase money, I have not been able to use this script without problems: This is the third day I raised a support ticket to fix the following problem, but there is no solution yet, please attend to this problem because it is messing up the academic activities already: the administrator cannot add a user as a student to the lms portal successfully, please help us to fix the problem.
Hi, if you have email verification enabled, make sure you have configured your SMTP settings correctly. This is a common issue.
You can disable the Email verification from System settings temporarily to bypass the issue.
Please be informed that our team is currently on Eid vacation. So, support may be a little slower than regular times. We apologize for this temporary inconvenience.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Please I need a refund, you people are not serious in resolving my issue, I have done all of that and the script is not performing functions you claimed to have. Meanwhile how can you people fail to resolve common issues for almost 5 days, such as inability to add students to the lms without failing to register on the database? Please refund my money now, I don’t need this anymore
Hello Sir,
Your issue has been resolved. Please be informed that our team is currently on Eid Vacation. It might be delayed to provide technical support due to vacation. We will continue to provide support to our customers from 5 April 2025. We will continue to provide regular support.
We sincerely regret any difficulties this may cause.
|
|
This is the third day I raised a support ticket to fix the following problem, but there is no solution yet, please attend to this problem because it is messing up the academic activities already: the administrator cannot add a user as a student to the lms portal successfully, please help us to fix the problem.
Please configure your SMTP settings properly and then try again.
Please be informed that our team is currently on Eid vacation. So, support may be a little slower than regular times. We apologize for this temporary inconvenience.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Please I need a refund, you people are not serious in resolving my issue, I have done all of that, nothing is working, and the script is not performing the functions you claimed to have. Meanwhile how can you people fail to resolve common issues for almost 5 days, such as inability to add students to the lms without failing to register on the database? Please refund my money now, I don’t need this anymore
Hello Sir,
Your issue has been resolved. Please be informed that our team is currently on Eid Vacation. It might be delayed to provide technical support due to vacation. We will continue to provide support to our customers from 5 April 2025. We will continue to provide regular support.
We sincerely regret any difficulties this may cause.
|
|
Creativeitem is lying to people about the option to embed videos and wants to charge for customizing the functionality, even though the tool should work perfectly. In the example video on YouTube, they BLATANTLY LIE, saying that they took a video from Google Drive, but in fact they only took a document and not an embedded video. Get some shame and stop lying to me and to many customers who buy the application. Fix this and be honest.
How to create and organize lessons in Academy LMS https://www.youtube.com/watch?v=lGSxRYqnuxIminute: 3:05 minute: 3:06
Imagem: https://prnt.sc/Vzp7gishL263Creativeitem está mentindo para as pessoas sobre a opção de embed vídeos e quer cobrar para personalizar o funcionamento sendo que a ferramenta deveria funcionar perfeitamente. No vídeo de exemplo do youtube eles MENTEM DESCARADAMENTE falando que pegaram um vídeo do google drive mas na verdade pegaram apenas um documento e não um vídeo embedado. Tomem vergonha na cara e parem de mentir para mim e para diversos clientes que compram a aplicação. Arrumem isto e sejam honestos.
How to create and organize lessons in Academy LMS https://www.youtube.com/watch?v=lGSxRYqnuxIminute: 3:05 minute: 3:06
Imagem: https://prnt.sc/Vzp7gishL263Hi, We mentioned that you have to enter the embedded source URL only. Full iframe/embedded code is not supported.
Screenshot 1: https://snipboard.io/m5iBGg.jpg Screenshot 2: https://snipboard.io/b7H6VG.jpg Screenshot 3: https://snipboard.io/8hveVZ.jpg
Where did we mention that iframes will support all types of videos? Even in your provided screenshot and screen records?
If you mark it, it will help us clarify further.
We have just offered an iframe source URL option, but some video URLs can’t work with the default iframe. That’s why we did not claim all types of video link support here. But some videos(HTML5 and some providers) will work smoothly.
You asked us to add a Full iframe source code in here, that’s why we tell you that a source code customization is required.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
can´t work
Other plataforms works.
Embed killer works on greenn.com.br and kiwify.com.br
https://www.youtube.com/watch?v=fdtQNX3YkEYAt this moment, source code customization will be required. To add the full embedded source code, you need to modify the code on both sides, including admin, instructor, and player functionality, including drip content and more.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
make upgrades about this in next upgrades ok. is very bad for us when this not work.
We have noted your request for our future updates. It has been discussed with our team.
Thank you for letting us know about your requirements.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
I just want to know which files I have to re-edit, pointing to the database name and database user, so that when the site has problems, I can just upload the files and edit the data without having to reinstall the whole damn system again, which keeps causing problems.
If my server is attacked and they put several malicious files on it, I will lose all the courses and work done on it, because your backup file does not reset everything completely and on top of that, there are several problems.
eu só quero saber os arquivos que eu tenho que reeditar apontando para o nome do banco de dados e usuário do banco de dados para quando o site der problemas eu apenas subir os arquivos e editar os dados sem precisar reinstalar toda a merda do sistema novamente que fica dando problemas.
se o meu servidor sofrer ataques e colocarem diversos arquivos maléficos eu perco todos os cursos e trabalhos feitos no mesmo pois o arquivo de backup de vocês não redefini tudo por inteiro e ainda por cima da problemas diversos.
Restore Backup de Academy LMS Can´t Work https://www.youtube.com/watch?v=sB341ySShD8If you encounter any issues while using our product, please feel free to submit a ticket at http://support.creativeitem.com. Our developer team is always ready to assist you.
The administrator cannot add a user as a student to the lms portal successfully, please help us to fix the problem. I raised a ticket, but there is no solution yet
Please configure your SMTP settings and then try again. Our team will contact you very soon.
Please be informed that our team is currently on Eid vacation. So, support may be a little slower than regular times. We apologize for this temporary inconvenience.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Can I intergrate payhere payment gateway?
This is the 5th week, no response from support team, and I filed a refund which has not been honored. So frustrated, just refund my money!
Our support team responded on March 4th. Screenshot attached.
https://snipboard.io/C5g0vL.jpgIf you are still facing any issues, please send a support ticket.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
That’s not the issue, the refund is the issue. Just refund I have submitted twice for refund and nothing. I am not using your scripts
You will need to discuss the refund in our support portal. We need some information regarding that.
Support Link: https://support.creativeitem.com/
Thank you.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Now that you supported not to refund, why is the error “This plug-in is not supported” still on mobile view???
In order to process your refund, we need to understand the reason for your request. Refunds will not be issued without a valid reason.
Please follow the refund policy: https://themeforest.net/page/customer_refund_policy
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Hello, how are you? I would like a suggestion that would make the system even better, the implementation of AI to read the courses in texts, could be as an addon, this would give an incredible function to academylms
Thanks for your suggestion. We will review it.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Hello good day, this is the second day I raised a support ticket to fix the following problems, but there are no solutions yet. Please kindly help me to resolve the conflicting issues in my academy lms, because currently, I can’t create or add new students, new sections, new lessons and new quiz to my Academy lms website. I will be glad if you resolve this today, Thank you.
Meanwhile I submitted my login credentials to application and Cpanel already.
I reviewed your request. It has been solved. Please check the issue and let us know.
If you are facing any more difficulties, please let us know on our support portal.
Thank you.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
Close button not working
alut à toute l’équipe Je souhaiterais savoir avant achat définitif, si lorsque l’administrateur insère un cours; est-il possible qu’il y associe des instructeurs afin que ces derniers puissent avoir accès aux statistiques du cours en question? Merci
Hello to the entire team, I would like to know before the final purchase whether, when the administrator adds a course, they can associate instructors with it so that they can access the course statistics.
Hello Sir,
Thank you so much for reaching out to us! We truly appreciate your interest in our products. Yes if the course is created by admin, he can assign instructor to the course and the instructor can access the assign course content and modify it accordingly.
|
|
Will he have access to the dashboard to see the statistics of the course created and assigned by the administrator?
Hello Team I have two problems: - I wrote to you 14 days ago, persistently asking if when the administrator associates an instructor with a course, the instructor can access the information. You replied that not only can they access it, but they also have the ability to modify the course. Today, I find myself unable to modify the course to which the administrator added them. Not wanting to question your good faith, I’m counting on you to tell me how the instructor can modify the course to which they have been added. - I activated the certificate in the add-ons by following the documentation to the letter, but unfortunately the certificate shortcode still doesn’t appear in the tools tab. Can you help me resolve this as soon as possible?
Hello Sir,
You can add instructor from the course edit options if the course was created by admin. From course edit basic tab you can add multi instructor.
For certificate addon please contact our help center regarding this with the details our team will help. Support Link: https://support.creativeitem.com/
|
|
Hello, I checked with my contacts who use the lms application and it doesn’t work to put the video lesson or embed it completely, why?
Embed killer works on greenn.com.br and kiwify.com.br
https://www.youtube.com/watch?v=fdtQNX3YkEYAt this moment, source code customization will be required, sir.
Follow us on Social Media:
|
|
|
|
|
|
|
|
|
|
I need to configure my in-company training platform so that, once users successfully authenticate, they are redirected directly to the ‘My Courses’ section instead of the homepage. How can I achieve this configuration?
