2677 comments found.
Hello,
If for example I have a very high number of people accessing the registration page of a paid form at the same time,
let’s say 150 people access it simultaneously, and I have set a limit of accepting only 20 responses,
is it possible for the form to stop accepting new responses immediately after it detects that there have been 20 clicks on send?
it’s because payment processing sometimes takes a while, and this can accumulate to several people paying, with payments being processed.
that’s why I’m concerned about it being based on “clicks to send responses”, remembering that the send button must have payment embedded in the sequence.
and do you offer installation service ?
Hello daniel_bsb90,
ARForms does provide feature that will provide you an option to set the limit of the submission! You can set the limit of the submission as per your requirement! Also, whenever the limit get exceed then nobody else can submit the form.
Regarding installation service, yes we can do it for small fees. please buy license and open support ticket,
Thanks
Can you advise if there is a way to secure file uploads?
Hello Ollie_Jay,
ARForms does provide facility to set the path for the uploaded files as per your requirement and secure that! However, it’s recommended to open a support ticket at ‘https://support.arpluginshop.com' and our technical team will assist you.
Thanks
Hello, I purchased a license in November 2017 and I am unable to register it on your support site because it does not recognize my license. What should I do?
Hello chanfimao,
I would recommend you please extend your support as if your support is expired then it would not accept the registration. To get technical help, you need to have the active support of the ARForms. So, please extend your support and then try again
Thanks
Hello, I am not asking for technical support, I just want to reset my license and nothing else. I wanted to do it online as suggested by your website. But it doesn’t work. I don’t understand why you are forcing me to buy something I don’t need… I bought the license and I would like to be able to use it wherever I want without necessarily extending the support. Best regards.
Hello,
we are not forcing you to extend support for licensing related issue. Can you show me where we had asked you to extend your support on licensing related issues?
To reset your license you an do it manually, if you are unable to do it then kindly message us through mesage box of our codecanyon profile page. And we shall help you manually reseting your licnese.
Thanks
Hi, we have tested and launched our first form and it works well with computers but on mobile it wont scroll down so the user can’t fill in the fields going down. Any settings I may have missed?
Hello techpreneur76,
Please open a support ticket at https://support.arpluginshop.com and our technical team will assist you further.
Thanks
What’s the latest update?
Hello techpreneur78
You can check the changelog of ARForms plugin at the following URL https://www.arformsplugin.com/documentation/changelog/Thanks
Yeah, I went to that link, and it says March 21st is the latest. We have done some customization, so I need to know what was changed.
Changelog Version 6.9.4 (21, March 2025)
Minor bug fixes Version 6.9.3 (08, February 2025)
Minor bug fixes Version 6.9.2 (02, February 2025)
Minor bug fixes
Hello, pre-sale question: for example, I make a form to register users. How can I show the list of registered users in the front end?? thanks alot
Hello Webdev2016,
Yes, you can use ARForms – user signup add-on to allow your users to register on your website and then you can use ARForms – Front-end Entries add-on to display the registered users on front-end.
Thanks
I run a business and we have many clients, is this installable on all their instances? Or is this a license for a single version of the product only on one site? I’ve searched everywhere without having an answer.
Hello h4ych,
ARForms license can be valid and activated on one WordPress installation. It can’t be used multiple installations simultaneously.
Thanks
Hello,
I purchased ARForms from CodeCanyon based on the banner on your product page that clearly stated “Buy now and get 17 premium add-ons for FREE.” However, after activating the plugin, I only have access to a few add-ons, and others like Mailster Integration still ask for additional payment.
This is misleading and false advertising. Please advise how I can access the 17 promised premium add-ons, as advertised at the time of my purchase.
Thank you!
Hello justdavideliot,
I would recommend you please open a support ticket at ‘https://support.arpluginshop.com' and our support staff will provide you the premium add-ons
Thanks
Hello I was wondering if Is it safe to update the plugin 2.7.2 to the latest version or there is any migration work that needs to be done? Regards
Hello radolan71,
Since you’re using a version that is almost a decade old, it might be a bit risky to directly update to the latest version.
However, you can do one thing. Put your website on maintenance mode, backup everything ( entire wordpress including folder & database ), and then update the plugin to its latest version.
It’s also good to update the plugin while it’s in deactivated so that it doesn’t break down your website in case anything gets failed while updating and WordPress will also avoid activating the plugin that generates any critical website error so please keep your ARForms plugins deactivated and then try updating them one by one and then activate it.
Thanks
Hi. Your website for your demo is down and it says it’s suspended.
Hi,
Thank you for bring it to our attention, It was temporary issue, we have fixed it.
Thank you again.
Hello, I bought the plugin months ago and wanted to install it now. The description says “Multi-Language Support German”. Where can I find the German files? Best regards Frank
Hello Bestofcologne,
You can find the languages file in the plugins/arforms/languages folder. If you need further technical help, please open a support ticket at https://support.arpluginshop.com and our technical team will assist you.
Thanks
There is an issue with linking ArFormsGoogleSheet. I don’t receive any error, but after I click “Authorize” and grant permission, the page is closed and no any errors shows, then it doesn’t provide me with the access token. This is important, and I don’t know what to do!
Hello mohamedzaabal,
We already have replied to your ticket so please continue communicating on the ticket regarding the issue you’re facing and our team will help you.
Thanks
So if I buy do I get the Signature addon, stripe addon and the pdf creator with it?
Hello TowerGuardian,
If you purchase the ARForms premium, you’ll get 17 add-ons free including the signature add-on. However, the other two addons ( Stripe & PDFCreator ), you need to purchase them separately.
Thanks
Thanks, Eurosystemes – it worked for me, too, this time. I was downloading the latest version for the past 4/5 days so not sure what changed, but it’s good now. All the best!
The new version works for me. It automatically grabs the free version of the plugins and install it on your site.
Glad to know that issue is resolved.
Thanks
Can’t delete this message 
Hello @shmickmick,
Glad to know that the problem get resolved.
Thanks
Yes, ARForms and ARMember are installed, however I’ve been waiting over a week for the purchase keys to be reset. I put in a request through your website, as you told me. I also clicked on the “Click here to reset” from within the WP backend and filled out and sent the form. However, the purchase keys haven’t been reset.
Would you be able to reset my ARForms and ARMember purchase codes please?
Hello, I understand you have paid support and probably have backed up requests with those. However, I’ve put in purchase code resets almost two weeks ago. I don’t have access to the old domain where the purchase codes are locked into so I can’t manually reset from there.
You do have the “Click to reset” option. Respectfully, please reset these codes for me.
@shmickmick I’m encoutering the same issue but it’s not a missing file… it’s the free version of the plugin you need to install in order for the pro version to work. But the problems stills here because wordpress.org have disabled the download for this plugin since the 1st of february. We need a working and downloadable version of it @reputeinfosystems.
Please update the latest version and issue will be fixed.
Thanks
There is a missing file in the installable .zip file - “Error: ARForms – Premium WordPress Form Builder Plugin requires 1 plugin to be installed and activated: arforms-form-builder. “
I’ve re-downloaded the newest version. Any help would be greatly appreciated.
Hello,
Kindly download latest version and problem will be solved.
Thanks
I did so and it has been installed. I was downloading the latest version for the past 4/5 days so not sure what changed.
Anyway, it is installed, however, I’m still waiting on a response from you to reset my purchase key. I opened a ticket through your website to reset the purchase key, as recommended by you for both ARForms and ARMember.
Still waiting for this. Could you have a look please?
Please I need a refund. The plugin broke my site. I have sent several messages with no response. I am not even able to create an account to submit a ticket.
Hello,
for refund kindly raise refund request at codecanyon and if you will be eligible you will get refund.
Thanks
Why i can not activate my purchase code after clicking on general settings ? Please see screenshot. https://imgur.com/lCE8okj & https://imgur.com/oXOAeZv
I can not see this : https://imgur.com/vMC3TBT on general settings
Hello HAZARO19,
It seems that you only have installed the lite version while the license activation related setting will be available only with pro version. I would recommend you please download and install the pro version of the ARForms and then check again.
Also, if you need any technical assistance with the ARForms pro, then you can open a support ticket at ‘https://support.arpluginshop.com' and submit a reuest for that.
Thanks