That is how affiliate system works. But as I said, compare to what you have before this chrome extension update, it doesn’t cost you any extra, you don’t pay anything to use chrome extension, and you can choose to use chrome extension or not. If you don’t, you still have AliExpress API since you are a premium user.

In addition, it can slow down the search for AliExpress products because I guess every click on some product initiates the process of inserting your affiliate link.

No, it doesn’t change anything. Your guess is incorrect.

Hi,

We appreciate your feedback and want to clarify a few points. The support subscription ensures continued access to automatic product synchronization, updates because it relies on AliExpress API. It’s already warned in our plugin description and documentation, if you read.

Regarding the browser extension, it operates under our current integration model, which is designed to maintain functionality within the platform’s limits. We understand that different users have different needs, and we always take feedback into account as we refine our offerings

Regards.

You are constantly repeating the same useless phrases.

We’ve provided the correct information, but from your inquiries, it seems there’s a misunderstanding. Our plugin does not take anything away from you, nor does it harm your store. If you have specific concerns, we’re happy to clarify them, but we can’t change facts to match personal beliefs. Let us know if you need further clarification.

Also if you are going to steal our affiliate commisions,then you should stop charging for support.Personally i cant continue using the plugin under these conditions,at this point by business is at risk using the plugin.i already had refunds from loss of product updates .

Hi,

We understand your concerns and appreciate your feedback. Just to clarify, the affiliate commission helps us maintain ongoing support, while the support fee you pay is specifically for access to the AliExpress API, which enables automatic order updates and retrieve live shipping option data.

Even if you choose not to renew support, you can still update products manually using the Chrome extension. This manual synchronization does not involve any affiliate commission and does not take anything away from you.

We aim to provide flexibility in how you manage your store, and we’re here if you need further clarification

Best regards.

Hi,

We appreciate your feedback and want to clarify a few points. The support subscription ensures continued access to automatic product synchronization, updates because it relies on AliExpress API. It’s already warned in our plugin description and documentation, if you read.

Regarding the browser extension, it operates under our current integration model, which is designed to maintain functionality within the platform’s limits. We understand that different users have different needs, and we always take feedback into account as we refine our offerings

Regards.

ive been asking to add affiliate or cashback and then you do this, other platforms allow you to use admitad to get commission and you decided to take the commission to your self just selfish, imagine i have 1000s per day and you get to keep the commission for my hard work does that make sense to you, i will no longer use your plugin thank you

there are other ways you can earn money maybe creating a premium plugin where you charge $5 per month with extensive features not taking our commission

We understand your concerns and appreciate your feedback. Our approach is based on the current structure of the plugin. While the affiliate commission is for maintaining and improving our chrome extension, we have no options for cashback at the moment and we take no benefit from cashback.

We always take user suggestions into account for future improvements. We’re sorry to hear that it didn’t meet your expectations, and we respect your decision. Thank you for giving our plugin a try, and we wish you all the best moving forward.

We understand that this change may not be ideal for everyone, but it’s a necessary step to help us sustain development and continue improving the plugin. Maintaining and enhancing software takes ongoing resources, and this small contribution helps us keep delivering updates and support.

That being said, we want to ensure you still have options. And still, it’s important to note that there’s no extra fee or change that affects extension’s performance.

It’s totally wrong. You understand that it’s not good for your customers, but you don’t care.

I know this isn’t what you’re looking for. But maintaining and improving the Chrome extension requires continuous development efforts. This contribution directly supports our chrome extension development team, allowing us to enhance features, provide updates, and ensure long-term stability.

We always strive to balance sustainability with user experience, and while we know this might not work for everyone, we appreciate your understanding. If you have any concerns or need assistance, feel free to reach out, we’re here to help

Hi,

Thank you for reaching out with your questions! We’d be happy to clarify.

1. Once you purchase the plugin from CodeCanyon, there are no restrictions on usage – you can use the plugin indefinitely. However, the purchase includes 6 months of support and updates by default, which can be extended if needed.

2. Regarding licenses, the plugin itself does not expire. You can continue using it even after the support period ends. However, certain functionalities that rely on external services or APIs (e.g., third-party integrations, auto-updates) may require an active license key. This is why some features may be affected when the license expires.

Codecanyon licenses do not expire after 1 year, but the included support period does. If you’d like ongoing updates and support, you can renew the license when needed.

Let us know if you have any other questions!

Best regards.

i had an order on my store for a product that clearly shows instock,but when i tried to fulfil it on aliexpress,it shows out of stock…i even conacted the seller and he confirmed it was indeed out of stock..Why did the plugin not update the listing to out of stock even though i set it all in the dashboard settings?I found many products that were out of stock on aliexpress still in stock on my website..it was frustrating.I had to refund the buyer and lost 350usd my first order.Please has this been fixed with the updates.

Infact i abandoned my website as i was going back and forth with manually updating my listings.Please verify this has been fixed with the updates..i dont want to list several products and then stuck in the same loop.

Hi,

When you manual update items with chrome extension, you need to select the AliExpress country where the item was imported from: https://snipboard.io/M3HGeS.jpg

Could you please create a support ticket on this Support Forum and let me take a direct look?

Hi,

Thank you for reaching to us.

Regarding your concerns, the expiration of your license affects certain aspects of the plugin. But it’s not the core functions. While core functionalities such as syncing, fulfilling orders, and other key features remain accessible using chrome extension manually, some advanced services – such as automatic updates and direct API integrations – require an active license to function properly.

This approach aligns with common industry practices, where extended functionalities may depend on additional service access. However, you can still use essential features of the plugin as intended.

Best regards.

Hi,

Thank you for reaching out to us.

Product reviews are actually not imported using ALD, this plugin focuses on automating purchases and dropshipping. For reviews from AliExpress, it can be done using this plugin instead: https://villatheme.com/extensions/woocommerce-photo-reviews/

The function is in the pro version only. But please not that it only import reviews from AliExpress and Amazon. Other than the 2 platforms, you would need to use CSV file to import reviews, there’s no feature to import reviews from Temu at the moment.

Best regards.

Hi, Thank you for the response. Will check the above plugin and get back to you if I have any questions.

Chris W

Hi,

Thank you for reaching out to us.

All plugins on CodeCanyon (including our plugins) are single-used. Which means they can be activated only on one domain. If you need to use the plugin for 2 different projects, you would need another valid license. It’s Envato policy.

They’re also one time payment and lifetime duration – you can use/update the plugin forever. No extra fee charged.

After purchasing, you’ll have 6 months (12 months if you purchased Extended license) of free Item Support and Auto update feature. Please regard this Envato post for details.

ALD, on the other hand, has some differences. You need a valid, live Auto update key when you want the API-related and Auto update features, including Frontend Shipping, Auto update plugin, Auto sync orders, Auto update products/Manual synchronize product by API, and Auto fulfill.

The duration of an Auto update key tags along with the duration of your license Item Support. When it expired, the Access token you get will be invalid and it will return false result.

The automatic synchronization feature relies on the AliExpress API to retrieve and transfer data. This API itself has limitations, that’s why you eventually needs to get new Access token after a specific duration. All the other feature remains functioning properly without a valid key

Best regards.

Hi,

Thank you for reaching out to us.

I’m afraid we can’t, the plugin does not modify item descriptions for SEO purposes. You’ll need to edit the descriptions manually after importing.

Best regards.

@angela_grey – That’s what I meant. Can I manually change item name and description. Also, can we manually change the price instead of using the upcharge calculator?

Ah I see, yes, definitely. I thought you were asking if our plugin has option to auto edit.

You can try our free ALD for a better understanding: https://wordpress.org/plugins/woo-alidropship/

Hi,

Thank you for reaching out to us.

I’m sorry it’s not possible at the moment. ALD can’t ignore the first purchase price. You can either adjust the pricing rules, or use the regular price instead of the sale price via the “Use regular price” option under Product Price tab.

Best regards.

Thank you, but using regular price will also alter discounted priced items too no? Would it be possible to take difference between first purchase price and discounted price and adjust separately? I’m maybe wrong here. But some items are just discounted and their regular price is the discounted price? Thank you for explaining. I just want to be able to use regular price only on first purchase priced products

There’s no way to apply the regular price only to specific items – it has to be enabled or disabled for all products. Also, which item are you referring to that has the same sale and regular price? Could you share a URL so we can check?

Hello,

Thank you for reaching out to us.

We can help remove the domain from the key activation. Please create a support ticket on this Support Forum.

Best regards.

Hello,

Thank you for reaching out to us. I’m sorry, we’ll check that redirection issue.

For the change log, from the link you’re redirected to, you’ll find the tab here: https://snipboard.io/6DGzEs.jpg

Best regards.

If the ‘show shipping option’ is enabled, it hides the ‘add shipping costs after price rules’ toggle. It is disabled anyway. With ‘show shipping options’ disabled, and ‘after p[rice rules’ disabled, it no longer shows me the shipping cost when importing, and still doesn’t calculate correctly. Making sure the toggle is off for ‘add shipping cost after price rules’ before enabling ‘show shipping’ still produces incorrect calculations. No combination of these has allowed the combined cost of item + shipping to be added and THEN the markup applied. i checked my other (first) site as well, and this occurs there with imported products now as well. In any event, when importing, I should be able to see the sipping, = item cost, and those combined are what should have the % markup applied. Getting just a little frustrated. Oh boy.

UPDATE I think i have it right now. How? Not even quite sure, it just seems to be calculating right at this point. I must be an old guy… I remember when softwares were well documented and had case use examples… lol.

Thank you for keeping me updated. We’ll also improve our documentation in the future. Glad to hear you sorted it out.

Hi,

I’m sorry we don’t have other way to import or automate the process as you need. The only bulk importation we can use is importing 60 items per category page.

Hi please add csv import option so we feed csv to the plugin the plugin looks for the coresponding id or product url and then import it, muh easier than 60 at a time similar to ali2woo

Hi. We don’t have CSV feature within ALD at the moment. But do you have any documentation about this feature in other similar plugin? If yes, could you share with us? I’ll see what I can do. Thanks.

NVM. Now it’s ok:)

Hi,

Thank you for reaching out to us.

Could you please specify the issue you’re facing with some screenshots?

Best regards.

Hi,

Thank you for reaching out to us.

Yes, it’s possible. In the premium plugin, we have a feature called Migrate Products feature. You can read more details in this documentation: https://docs.villatheme.com/aliexpress-dropshipping-and-fulfillment-for-woocommerce/#set_up_child_menu_7182

Best regards.