272 comments found.
cannot order or import products
Hi,
We are sorry for delaying this reply over the weekend.
Please contact us via our support forum or email support@villatheme.com, provide us with more detail about this issue, and we will check it.
Best regards.
buying can I install on multiple sites infinitely?
Hi,
I am sorry. It can not. Each license is for one website. You can see policy https://codecanyon.net/licenses/standard
Hi, is there a way to hide the ” Estimated Delivery ” column or maybe modify the estimated time manually, just like in the option to change the shipping_company ?
Regards,
Hi,
Thank you for keeping in touch with uss.
Please go to this plugin setting > Frontend shipping tab, Aliexpress shipping option text, remove the shortcode for delivery time.
Best regards.
Hi,
Thank you for your prompt response. The column I want to delete or modify manually is “Estimated Delivery” from the Popup in the following image.
https://prnt.sc/rDv1k1SUfThCHi,
We are sorry for this delayed response.
Have you followed my guide above, remove the shortcode {delivery_time}?
If this column could not be hidden, please contact us via our support forum, we will help you check.
Best regards
Hi, with the “Popup” option it is not hidden, but with the “Select” option it works perfectly, Thank you very much!
Regards,
Hi,
We will improve this feature for the Popup style in the future update, please temporarily use the Select style meanwhile.
Best regards.
Excellent news and Thank you for taking it into consideration
Regards,
hello my purchase code is not working
Hi,
Thank you for keeping in touch with us.
A license includes 6 months of premium forum support and automatic plugin updates from the time you purchase it. According to my records, your support period expired on October 17th, 2021. To keep updating the plugin, please just follow this guide.
Best regards.
Hi, I have purchased this plugin for one of my websites. How can we handle shipping cost from this plugin? For Example, when I import any product, the product will have multiple shipping methods such as Free Shipping, EMS, DHL etc. How can I import them? Or do I need to set all shipping zones in woocommerce settings manually and import the items? Please clarify this. Thank you.
hi,
Thank you for informing us of your issue.
Our plugin imports shipping options and can display them in the same way as you see on Aliexpress using the Frontend Shipping feature. You can regard this documentation.
Best regards.
Perfect. I have another issue. I imported an item into my website. When I check the shipping cost in AliExpress and my website it shows different for same country. This is the AliExpress Shipping cost: https://ibb.co/Bn1BDsS This is my website shipping cost for same product for same country: https://ibb.co/hmJZfR7 Why AliExpress shows USD 1.15 for shipping and my one USD 0.96? Estimated delivery day count also not correct it seems.
Hi, may I check the AliExpress product URL?
Thank you for the image, it’s because your product price on your site is tax excluded, you would need to modify its tax configuration.
Can you please let me know which tax setting you mean? I have just set ” Enable tax rates and calculations” in woocommerce settings but still it shows old value. Do I need to import the item again after setting tax option?
I mean, you would need to configure the tax settings other than enable it. The list country and the tax amount for each would need to be set properly.
OK got your point. In one of my items imported I can see this message in Imported item list.
The shipping method AliExpress Selection Standard is no longer available (January 14, 2023 11:31:00 AM)
How can I remove shipping method that is no longer available?
I tried to sync and reimport but it did not work
Hi,
We are back to work over the weekend, thank you for your waiting.
In the Product Sync tab, you can configure how to treat if the shipping method no longer available, see this guide No9.
Best regards.
According to your guide 9, if any specific shipping method is no longer available, it will change product status (as out of stock, draft, pending, private or trash). But just because of unavailability of specific shipping method, why it is necessary change product status? What I need is to keep the product as it is and remove/update that specific shipping method only. Is there any possibility for that?
Hi,
It is necessary to know whether or not to include the shipping cost in the product price.
If you need to add that, you must first select a shipping method and then complete the syncing process.
If you don’t need to, you can omit the shipping cost from the product price
It relates to the option: Show shipping option in the Product tab, see this docs No5.
So, which one do you choose?
And on the front end, if a shipping method is no longer available, it will be removed from the shipping method list after syncing. And this information is taken from Aliexpress API.
Best regards.
Hi Team
Happy new year
I have some question before I buy it
1) Will it order automatically from AliExpress with note (Given by me for all orders universal + by customer while ordering) if someone order from my website or I need to go to do manually?
2) Will it import everything properly? I will use WoodMart Theme
3) Also do I need to buy another plugin also to use this plugin or this is full plugin itself? Like in pic in link https://docs.villatheme.com/?item=aliexpress-dropshipping-and-fulfillment-for-woocommerce, I saw that I may need to buy order tracking etc etc etc plugin also
Waiting for your reply
Regards & Many Thanks
Hi,
Thank you for contacting VillaTheme and Happy New Year.
1. With this plugin, you can fulfill the orders both automatically on Aliexpress right after it’s placed on WooCommerce (See this guide No6) and fulfill them manually (See this guide)
2. Yes, it should import properly with any themes. To check this specifically, you can experience our free version.
3. You would need some of our additional plugins to operate your proper dropshipping site:
+ WooCommerce Orders Tracking Premium version, to inform the customers about the Aliexpress shipment journeys.
+ WooCommerce Photo Reviews Premium version, to import Aliexpress reviews.
+ Exmage plugin Free version, to store image data using external image URLs.
+ WooCommerce Products Variations Swatches Free (Restricted some features) or Premium version, to display variations under images, buttons..styles.
If there is anything that is unclear to you, please let us know.
Best regards.
Hi Team
Thanks for reply
The last one, products variation swatches already have in WoodMart, will it be ok?. WoodMart is the best theme for WooCommerce.
WoodMart is adding photo reviews in next update. Will it be ok?
EXmage, If I want to import images on my site itself? Because too many plugins etc etc etc can slower the site. I want to use max 5 plugins.
Hi,
I am not quite sure if the products variation swatches from WoodMart will be ok, but you can entirely check with our free version.
Regarding Photo reviews, Importing Aliexpress reviews is this plugin’s unique feature, so seems not to be operated by the WoodMart.
The Exmage plugin helps to save your site storage, so it will be very helpful if you don’t want to import Aliexpress images to your server. In this case, it’s up to your choice.
Best regards.
Thanks
One more question
I want to test it on a subdomain 1st without reg or with any key of Ali Express. Is it possible?
Hi,
Yes, we support key removal on a staging site to the live site. In that case, just submit a ticket on our support forum, and we will review and remove the key for you, it’s based on this policy.
Best regards
Olá, gostaria de tirar uma dúvida. Quando eu recebo um pedido, esse pedido já é enviado automaticamernte para o fornecedor com as informações, onde ele já prepara o envio, ou eu tenho que entrar em contato com o fornecedor toda vez que receber um pedido?
Hi,
Yes, this plugin can automatically fulfill the order on Aliexpress right after it’s fulfilled on WooCommerce. Normally, you needn’t contact the suppliers, they will be in charge of delivering the goods as the shipping schedule.
Best regards.
Hi there i am trying to buy this plugin but i cant have paypal. and codecanyon dont accept card directly. is there any other place i will able to buy
Hi,
Thank you for contacting VillaTheme.
Unfortunately, we currently only sell plugins on this market and accept the payment methods they provide;
Best regards.
How can I reimport all the products or 1 complete category of products at once?
Hi,
The features you request above are not available because you have to review if you need to keep or replace the attributes of each product. This process can not be implemented in bulk
Best regards.
Okay, I have used EWWW plugin recently which made my all of product images low resolution. That is why I’m concerned to replace all the images of products on my site with the actual images on AliExpress. How can I do that?
Hi,
Thank you for this clarification.
We understood and considered your concern, but sadly, there isn’t a way to bulk replace Aliexpress product images.
Best regards.
So what other options are there for me?
Hi,
Sorry, in this case, you have to reimport products one by one to override the old images. We have options to keep all product information and just override product images in this plugin backend > Product Overriding tab, see this: https://docs.villatheme.com/aliexpress-dropshipping-and-fulfillment-for-woocommerce/#set_up_child_menu_4844
Best regards.
is it possible to automatically translate the language of the product into another language ?
Hi,
Happy New Year! We are back to work after the holiday break, and we appreciate your patience.
All Aliexpress products will be treated as other WooCommerce products after they are imported. WooCommerce and WPML can then work together to handle translating products into another language. This is not a feature of our plugin.
Best regards.
thanks
Why so many bugs in the plugin? And your support keep silent? If you have technical difficulties with the plugin, it would be better to make the announce about that instead of this silence.
Hi,
Please let us know what the problem is with this plugin, we exactly have not received a ticket from you on any support channels, are you confused with another plugin or support forum?
Our responses are always prompt, we never stay silent about our customer’s questions or problems.
We have our support channels, feel free to raise your tickets if you need help with our plugins.
Support forum: https://villatheme.com/supports Email: support@villatheme.com
Best regards.
Hello. How to import product specifications?
https://prnt.sc/LTYkap4Bga0iHi,
Please go to the Products tab > Product description, select “Item specifics & product description”, then let’s start importing products.
Best regards.
Hi,
Could you provide this product URL on your WooCommerce site? so we will observe the problem you are talking about and give the proper instruction. You can contact us via our support forum for security purposes.
Best regards.
Hello, whenever I import a product, the variation images are in the import list but when I import to store, the variation images don’t show on the single product page even i have WooCommerce Product Variations Swatches
Hi,
Thank you for contacting VillaTheme.
Does this happen with all imported products or a specific one? We also need to check your settings in the Swatches plugin, please contact us via this forum, and we will help to detect the issue.
Best regards.
Can i use this plugin on my spocket dropshipping website? Is it good to add more functionality in simple website?
Hi,
In the premium version, we have the feature – Product Migration to migrate products that were imported by the 3rd Alidropship plugins, but we have not had a chance to check with Spocket dropshipping yet. Could you please contact our email support, and provide us with the plugin file of this plugin to check, we will make them work together if possible. Our email: support@villatheme.com.
Best regards.
Is it possible to show no shipping on frontend, but I being able to ship globally via my store. And the shipping price per geolocation is calculated and added to my product’s pricing (after pricing formula)? And is accurate enough for product’s pricing.
Hi,
Sorry, this request can not be achievable in our plugin.
Best regards.
It’ll be helpful if you consider that as my feature request being your customer 
Hi,
We would review to see if it’s appropriate. However, it appears that the request is not suitable to update in our plugin.
Best regards.
How can I hide “Ships From” on product pages?
Hi,
You can remove the Ship from attribute in the Import List > Attribute ( https://prnt.sc/L5hqX4crxI_q ), you will be asked to set a default variation, then this attribute will be hidden on the front end. For the imported products, please reimport them.
Best regards.
Will I need to delete it manually 1 by 1 for each product?
I’m sorry but I cannot see your screenshot, can you send it either way?
Hi,
You have to delete manually for each product. The screenshot displays normally as I checked. We mentioned fully this in our documentation, you can refer to it here No.9
Best regards.
Can you confirm that shipping rates which are imported can only be for one country. So it means we need to keep our website for one country sales as Aliexpress has different rates for different country, what you suggests if one want to do global shipping. As we have to go through the rates for each product or do you suggest or we can find out shipping rates which we upload on our woocommerce.
Also clarify when we order product from order buttons it can go to customer directly or we have to receive first and then to customer
Hi,
Thank you for using VillaTheme’s plugin.
Yes, we can confirm this. We have features that you can use to exclude/include shipping costs from/to the product price ( https://prnt.sc/UeWCogGbsBGY ), so you can choose to sell to a specific country or globally.
If you only want to sell to one country, you can include the shipping cost in the product price https://prnt.sc/XLRA-SzZ-Pc4
But if to sell globally, you can exclude it, then use the Front end shipping feature , to let shipping cost change according to the customer’s country, the same way on Aliexpress.
Regarding the Aliexpress orders, after fulfilling, they will be shipped to your customers directly by Aliexpress.
Best regards.
I’m not able to reach out to my import list from 2 days, help me please, I’ve sent the request in another thread too, but didn’t hear back from team, till yet. Please see the screenshot: https://drive.google.com/file/d/10SfODNpe5Z8ZEN5UPE1pXP5BJAd9cSFa/view?usp=sharing I didn’t receive any email in my admin mailbox about this.
Hi,
We are back to work over the weekend, sorry for this late reply.
Yes, we received your ticket on our forum and updated our response. Please keep following the ticket.
Best regards.
Can I have a setting, which makes sure not to import any product, which has shipping more than its cost?
Hi,
Sorry, this option is not available in our plugin, you must check this information on Aliexpress before importing.
Best regards.
Presale question:
I want to know if this plugin is compatible with Dokan pro?
If yes, can vendors on dokan be able to auto fulfill products?
Hi,
Yes, our plugin is already compatible with Dokan Pro. And It’s the admin who will be in charge of making the purchase.
On the vendor workspace, the vendor can import, manage and sync the Aliexpress products that he imported.
You can refer to our documentation.
Best regards.
Can the vendor auto fulfill purchases?
Hi,
Unfortunately, our plugin does not support order fulfillment for vendors.
Best regards.
