3441 comments found.
Is the mobile App available for SAAS? If so how to request it?
Can I have an update on this?
Mobile app is completely free which you can download from app strore
1. There is no option to reset client password from the admin panel, or send a password reset request. As a result, when clients are imported via Excel, it’s impossible to get the login details for the clients. When you try reseting the password of the new client, it say user doesn’t exist.
2. There is no option to delete invoices which isn’t good. When invoices are canceled the admin should have the option to delete the invoice as well.
3. There is no option to convert standard invoices to recurring
4. Can you add the option to send direct email from the system, and be able to tract when actions are taken as we have in freshworks?
5. There is no option to edit payments recorded. If I make a mistake in recording a specific payment for a particular invoices, there should be an option to edit and put the right figure instead of deleting the payment entirely.
6. Changing Client email from the admin panel is not possible. That means that if the client lost access to their email due to domain loss or something, the only option available is the admin to create a new account. That’s very bad.
If you have any queries or require assistance, please ensure that you are reaching out through the correct support channel. Using the designated platform helps us track and resolve issues efficiently.
You can submit your request or get support through the following link: https://codecanyon.net/item/worksuite-saas-project-management-system/23263417/support. Our team will be happy to assist you with any concerns related to the application.
1. Thank you for letting us know about the issue. You will get this fixed in future updates.
2. Admin can delete the latest invoice only.
3. There is an option to create a recurring invoice.
4. As of now, it is not available.
5. When payment has been marked as complete then it can not be editable.
6. Yes, he needs to create a new account.
Hello, I saw that the application can be configured for employee taxes at a fixed rate by bracket. However, I didn’t see a progressive rate, meaning that after determining the brackets, the taxes are calculated at progressive rates based on the bracket.
Please contact via support ticket. We will check it.
Thank You
This is completely unacceptable I have submitted support tickets twice since 2 weeks and until now I still didn’t get help or support form the author
Can you please share the ticket number
If you keep deleting my comment, i will give you a 1 start review, i will not write my message again, just reply
I am not deleting any comment. We do not have any permission or option to delete comments
What is the best hosting package for the SAAS version with a DAU count of 500 running contiguously for around 10 hours? Can the saas version act as a legit platform for over 1000 DAU if the hosting is setup correctly?
You can go with cloud server like digital ocean
Just Purchased. Been following your vids on YT as well. May I know which package specifically to satisfy my requirement of 500 DAU for around 500 users on the platform? Also, when this will be updated to Laravel 11? Thanks
Also, is there a Document Manager? If not how to setup one?
You can go with cloud server like digital ocean. It is cloud server you can check installation video for that and select the droplet according to that.
For any query please contact us via support
iam using non saas version can you provide me this saas as they are sam rate
Sorry but we do not handle licensing and pricing and any kind of exchange. You need to contact codecanyon any such queries.
We can answer queries related to application only
What about app? Its required for all our clients
What do you mean?
can you please elaborate the question ?
Crm app required
Can you please contact us via support with elaborate the issue.
Hello, when it comes to the LETTER module, is one able to create their own variables so as to create their own type of letter, for example if I want to make to make a car sales agreement then I would create custom variables for ##BUYER##. ##SELLER##, ##VEHICLEMAKE##, etc. is this possible?
Sorry that’s not possible
Can I sync my Google Calendar with worksuite? Meaning that I can see my current google calender events in worksuite?
Thank you for contacting us.
No it is not possible.
Are you going to change UI design like TableTrack ?
As of now we do not have such plans
What is the Laravel version, and how much will it cost to add Paddle integration? also, what does the payment page look like? I am unable to see it because no payment gateway is enabled.
Regarding the theme settings, can I disable it for admin for a specific package?
It is currently in Laravel 10. But we will surely upgrade to Laravel 11 in the future.
For any customisation please contact us via support
Pre-sales question 1, Can i use offline payment system with regular license to charge users? i don’t want use any payment gateway except offline. I want to save some money for other add-ons of this product.
Yes
hi i have buy the product to install to cusomter domain, but need also a DEV version on my private server, to develop modules and try but the system does not allow this, how to solve please.
What do you exactly mean by above. What do you mean by dev version?
I plan to develop own modules for it, but to not do it on the live version we work for, my plan was to installing it on the another subdomain as development platform
You mean you want to add another domain for development purpose. But if you are developing on localhost then you just have to keep .test as domain and the application won’t ask for purchase code
Hi do you have support for Department wise Tasks and Kanban? Other department can be restricted on viewing, editing, updating and deleting as per set roles and permissions rules other tasks on Kanban. Also, Group Chat functionality in the built-in Chat Messaging, ability to create,update, edit and delete group, invite team members to join chat, and a general file download and file viewer for permitted team member.
Sorry!! As of now we do not have this functionality.
This is needed for your product, not only for me.
I am taking this as a suggestion and sending this to our R&D team.
can I use cashfree from payment gateway?
As of now we do not have this gateway register with us.
Can I manage amc services for my client
Hi, how can I rename the section “Projects’ to “Cases” Just the name change, also in the navigation menu left.
Thank you for contacting us.
You have already created a ticket regarding this.
And our agent has been replied on this ticket.
I bought the extended version and bundle version also.
When other company register they are unable to setup their own email server or smtp information.
How they can set their own smtp information?
1- How other companies can add their own SMTP ? 2- How other companies can add their own Twilio or SMS settings? 3- How other companies add their own custom domain. Their is no option to add custom domain.
All these things or settings are available in super admin but not in Admin or companies. What i am missing.
I have Extended package of SAAS
Please check this video https://youtu.be/lT-C68pe_l0?si=lJaCHZbrfv4ncjmL
I made the credentials for Strip and the companies can’t use it, it give an error:
No API key provided. Set your API key when constructing the StripeClient instance, or provide it on a per-request basis using the `api_key` key in the $opts argument.
Contact us via support So our team can help you better
