12069 comments found.
Hello, Is there a way to allow paid members to renew early and extend their membership? Thanks
Yes, of course, You may allow them to buy the membership again, manually, or to automatically charge them on a certain interval, such yearly.
So would they do this under the Dashboard under Subscriptions and then select the membership they want?
So for example, they signed up for a year long subscription and they have 6 months left, but they want to extend it now. If they sign up under their Dashboard for another year, will they now have a subscription for 18 months? And will the auto-renew only bill them in18 months? Thanks
If there is a charging plan set in place, they should not buy the same membership again; otherwise, they will have multiple charging plans, but instead, the system will update their memberships once they are automatically charged.
How can I translate the “Thank you” page information?
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
Hello,
I have two pre-purchase questions.
1. Is this plugin compatible with Elementor? 2. Is there a feature for group/umbrella accounts?
Thank you
Hi,
Yes, the plugin is compatible with Elementor and you will find a dedicated module for Group Accounts as well.
Thank you for the response. Just to clarify, does this particular module come with this licence or is it a seperate add-on?
Hello, I need an answer on my follow-up question so that I can make a decision to buy
Dear Developer,
I need to revoke the license from https://happyplayhouse.id stagging domain, and it already uninstalled the plugins. We want to activate the license in domain https://newtype.co.id/.
Thank you
Hi,
See how it is working now.
Hello, I want to Revoke My License in subdomain site. I try pressing Revoke button & Try to reactivate in Live site but always inform me that license still activate.
Kindly please help check, thank you.
I mean staging domain, kindly help, thank you.
Pre sales question:
I am building a membership website that also allows content protection, but essentially I need to build a presentable, SEO-friendly profile page for each member and enable searching for members by city/state and educational background, for example.
is it possible?
Hi,
Yes, it is possible, once there is a Members Directory showcase availalbe inside Ultimate Membership Pro as well, where you list your members and have Searching and Filter options available.
Hello,
I have been using the plugin for a long time, and today I realised that I am not receiving any updates and am still on version 9.9.1.
The problem is that I can’t find anything where I can enter my licence and receive automatic updates.
Any help?
Best regards Joachim
Updating the plugin is very simple, and all you need is to download the plugin from your CodeCanyon account and uploading over the current version. Once you are up-to-date and license activated you should get notifications right inside your WordPress Dashboard as well.
Please revoke my license.
Your license is now revoked.
Pre-Sales Questions:
1) On the dashboard, there is a data regarding Total Users, Total Number of Transactions, Total Amount of Transactions, etc. Can I view & filter this data by year?
2) Can each user register using an identification card (mandatory)?
3) Can each registered user have an ID number?
4) Can this system create overdue membership? I mean members who did not pay the previous years’ fees, need to pay the outstanding membership fee to become a member in the current year.
Hi,
Members are WordPress users, so they must register according to WordPress requirements. Still, you may ask for extra mandatory fields if you wish. Also, any WP user has a unique ID.
There is no overdue fee applied for members.
After update to version 13 all cancel, remove, renew… buttons disappeared from the table – what happened?
Hello, I cannot find the demo link and credentials, please share
Thanks
Hi, I want to build a website for drone pilots / members directory. When they become a member they will be able to upload their licence/permission to fly. However, this licence expires. Is there a way using your plugin to keep the pilot as a main member, but will show whether their permission to fly is active or expired? It will expire at a different time to the start of their main membership. Or can you recommend a way of making this possible. Thanks
Hi,
Ultimate Membership Pro is a membership system managing the valuable content. I’m not sure how could integrate into your desired workflow.
I bought this but the purchase code doesn’t work so i can’t use it. Is it possible to make it work? Lets hope it works better than the licencing process which is inept at best
So it turns out you can’t report a licence code that doesn’t work because you have to include your licence code which doesn’t work. If you buy this plugin i pity you
Hi I have the plugin but disabled it few months ago. Would like to give it a new try. Tell me if it’s possible:
- I want that paid membership has access to a free product per month. Is that possible?
a) He gets a product but whennever he wants a new one, he needs to return the previous b) if it doesn’t work like that, I would just like him to every 30 days be able to add to cart a product from specific categories without paying, then we would manually ask for send us the previous one.
Hi,
Ultimate Membership Pro is a membership system and does not follow this particular workflow but its main purpose is to charge members for accessing valuable content.
Hi, i updated the plugin today to its latest version 13.0
It started sending email notifications to administrators (don’t know yet if it sends notifications to users) for payment confirmations that have been made at the past (and these email notifications have been received at the past). This one as it appears at the actions in ‘Manage Email Notifications’: Payment confirmation received – Order Completed
Do you have some solution about this? Does the update affects other functionalities of the plugin?
Can’t send ticket because my support has expired, but this is a bug.
Thanks
Please don’t consider this request! False alert. It was a mistake / late approvals from the secretary of the organization. I am sorry for the mess.
Why would you charge $0.75 for WPIndeed Development application fee for each transaction from Stripe? this is not acceptable 
the original amount was $75, it seems you will charge an additional 1% fee
Hello, I’m currently using Ultimate Membership Pro and I would like to know if there are any built-in functions or options available to handle the following scenarios: 1. Stopping automatic renewals: Is there an option to disable automatic renewals and allow users to manually renew their subscriptions when they choose? 2. Pausing a subscription: Is there a feature that allows temporarily pausing a subscription (for a set period, for example) without completely canceling it? 3. Removing or canceling a subscription: Can a subscription be manually removed or canceled (or can users do it themselves) while retaining the associated account data?
I would appreciate any guidance on how to achieve this or if there are any add-ons/extensions that support these features.
Thank you in advance for your help. Best regards,
Hi,
All of those scenarios are covered and easily to achieved with Ultimate Membership Pro. If you need techincal assistance, please get in touch with support team by using hte Support tab of this product.
Hello, how are you?
I’m using Woocommerce products together with your plugin to sell non-recurring subscriptions but with an expiration date. The problem is that the subscription expiration notification emails are not being sent.
Is there a configuration for this?
Thank you
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will get back to you.
Hi, please Resset my key. THX
Hello. Can I update directly from wordpress? I saw the message today in my wordpress, but I thought the update process had to be done manually. Is that wordpress update oficially from you guys? Thank you!
Yes, you can update through WordPress as well and is an official one.