16415 comments found.
I wanted to address the recent concerns regarding the development of the dropshipping addons. It is important to note that ActiveIT has never stated that purchasing the Active eCommerce CMS automatically includes the dropshipping addons. Therefore, there is no need to rush the team working on these addons.
Please allow the developers to do their job without undue pressure. We are confident that, as with all their previous work, the dropshipping addons will be completed with the highest quality. The ActiveIT team has consistently delivered exceptional products, and we trust their expertise and dedication to maintain this standard.
Their commitment to excellence is evident in every project they undertake, and we believe that giving them the time they need will result in a superior product that meets all our expectations. We appreciate your understanding and patience in this matter.
Thanks
HI Team, where i can find sports layout. you have added it in the demo but where to enable it.
It will need to import the demo. If you already tried and can not make it feel free to contact with us to our support zone from here http://support.activeitzone.com
Why did you delete my message just because I said there are many code errors in the system? Please refund my money.
Would you please inform us your item support ticket no?
I have reached out multiple times regarding corrections, but the errors persist. As a result, I have deleted the script and will not be using it. I kindly request a refund. Thank you for your understanding.
1145
Please send us the refund request. We will review it, and if it meets Envato Marketplace’s refund policy, you will receive the refund.
Suggestions: Please consider applying the following changes to the next update 1. Allow admin to decide which product options is available for a seller eg. allow admin to enable or disable “add digital products” and product videos/pdf files uploads etc. 2. Frequently bought, add “select brand” option 3. Allow a seller to also BUY, show buy and sell profile on same account/email address 4. Allow complete header, floating buttons and normal buttons to be dark or light (black or white) as light theme colors with white is very difficult to read Thanks
Thanks for your suggestion. We are noting your point and we will priotorized those surely.
I’ve set up a website where multiple sellers can list their products. I have a question about the payment process. When a customer purchases a product from one of these sellers, does the payment go to me first, or does it go directly to the seller?
Also, is there a way to implement an escrow service so that I can hold the payment to the seller until the customer receives the product?
Thanks for your comment Yes, when the customer completes the payment, the payment are sent to the admin. The admin then has the option to process the seller’s payment. Additionally, sellers can request their payments. No third-party payment processor is used to hold the funds; the entire process is managed by the admin.
When i tried to install this script, it is telling me invalid code, why?
And how do i import demo content please.
On how much domain you were using the purchase code?
It makes no sense that your script doesn’t come with WhatsApp chat option, this is 2025 common.
Thank you for your feedback! We understand the importance of having a WhatsApp chat option in today’s systems. We are planning to integrate this feature in upcoming updates, so please stay tuned for more details.
We appreciate your input and will continue to improve our system.
Hello How can I manage the top sellers section? In fact, how can I add or remove sellers from this section?
best seller section
Currently, there is no manual option to add or remove sellers from the Top Sellers section. This section is automatically populated based on the best-selling sellers in your system. However, we will consider adding a manual add/edit option for this section in the future.
Thank you for your suggestion, and please stay tuned for future updates!
Hello, when I try to pay in my currency quetzales with paypal I get an error because paypal does not accept Guatemalan quetzal, how can I do so that automatically when I pay pay paypal with quetzales it automatically converts to dollars.
Thank you for reaching out. The issue you’re facing is related to PayPal’s currency support, as PayPal does not accept Guatemalan Quetzal (GTQ) for direct transactions. Since this is a third-party limitation, it is not something we are facing on our end.
However, you can create a support ticket at http://support.activeitzone.com , and our team will check if there are any possible workarounds for your specific case.
do you have any tool that help merchant import product by API or other way from Mercado Livre, Amazon, shopee?
Thank you for your inquiry. At the moment, this feature is not available in our system. However, we always appreciate valuable suggestions, and we will consider adding support for platforms like Mercado Livre, Amazon, and Shopee in the future if there is enough demand.
Let us know if you have any other questions or suggestions!
can you please add crypto payments system
Thank you for your suggestion! Currently, we do not have a built-in crypto payment system. However, we appreciate the idea and will consider adding it in future updates, depending on demand.
Please feel free to reach out if you have any other requests or questions.
Please can you guys add the option to update the product price and stock?? in this page https://www.imghippo.com/i/BWB1701wPE.jpeg this way admin can update product price and stock very fast than opening the product pages to edit and save which takes time and tiring. just the way admin can off and on published and featured very fast i hope u can add a box for product price and stock that if the number is changed it updates automatically
Thank you for your suggestion! We understand how a quicker way to update product prices and stock would improve the admin experience. While this feature is not available right now, we will definitely consider a more convenient way to implement it in the near future.
Please stay tuned for updates, and feel free to share any more ideas you may have!
Please that’s a really needed. features to have to make it easy to update prices faster. like 10 products less than 1mins but with this old method before the page loads and update it takes time.
Well for more ideas, I think what makes e-commerce website successful is users experience .
So I suggest you guys make a section maybe called “feeds” where any category or product admin adds to the feeds users and visitors can view the products just as Whatsapp status looks like, instead of losing products pages u can just visit the feeds section and select the category you like and just swipe and view product with their price attached only so if u want to see full details u can click see more info.
This will increase more product browsing, I have customers come from my website they like to view Whatsapp status for products instead of going to the website and loading pages
Your idea for a “Feeds” section is also very interesting. A quick, swipe-based product browsing experience similar to WhatsApp status could enhance user engagement. We will take this into consideration as we continue improving our system.
We truly value your insights—please keep sharing your ideas with us! Thanks and have a good day.
yeah that’s it you understand what I mean. if u guys can have the option of users trying out products to. see how it will look in their home e.g is furniture etc… well this 3 features is what I want to do as custom work when the funds is ready because I know it will take time before any of this will come as update. but please the update price and stock u guys should make easier please it’s needed .
Thanks again for your understanding and valuable feedback. We truly appreciate your support and suggestions. Stay tuned for future updates, and enjoy the product!
Is very important Pls ?
Hello, I have a question about adding filter options in my webshop script. How can I assign filter options (like Depth, Warranty Type, Usage Type, etc.) based on specific categories? For example, for the Refrigerator category, I want to add filters such as Depth, Freezer Features, and Installation Type. Can you guide me on how to configure these filters in the script?
Create a ticket at http://support.activeitzone.com. Your requirement will need customization from the source code. Our team will sort it out after your ticket. Thanks.
Hello, I get an error when I try to import the demo. I receive the following error, and all requirements are met, but I still get this error. Why could this be happening?
https://prnt.sc/bmI2skbAKAxySomething went wrong! Sorry for the inconvenience, but we’re working on it. Error code: 500
Create a ticket at http://support.activeitzone.com
I have reached out multiple times regarding corrections, but the errors persist. As a result, I have deleted the script and will not be using it. I kindly request a refund. Thank you for your understanding.
We have already responded to your query. Kindly avoid posting the same comment repeatedly, as it affects our support response time and goes against Envato Marketplace’s comment guidelines. We appreciate your understanding. Reference: https://help.market.envato.com/hc/en-us/articles/360031028011-Guidelines-for-Item-Comments-and-Ratings
When will they implement of Abandoned cart
Thank you for your suggestion! We are currently considering the implementation of an abandoned cart feature and will try to add it in the near future.
Please stay tuned for updates, and feel free to share any more ideas you may have!
As long there is no Dropshipping or import product from any other external e-commerce website, your template remains incomplete and absolutely useless for people who aim to establish a genuine e-commerce business. Honestly, i’m regretting buying your template. absolutely useless and waste of money.
Thank you for your feedback. We understand that not every feature may meet your immediate needs, but calling the template “useless” because it doesn’t include every feature you want is a bit harsh.
We appreciate you keeping the comment section “hot and live” as it shows there is engagement with our work, even if it’s not all positive. Your feedback is noted, and we will continue working on improvements.
Best regards, Active IT Zone Support Team
If you know you are unable to complete the work please do not charge us before delivering the work. Please refund my $531.
This has been going on for too long you are real crooks
Ticket id : #625 hurry up
We reactivated support extend thinking that we would get someone to respond to us but you are ignoring or you already collected the funds
Ok we will inform to the responsible staff and will communicate with you soon.
A big shout out to your team, you helped immediately. The software is also simply brilliant. I hope there are many more innovations to come.
greeting
Dutchman
Thank you so much for your kind words and support! We’re thrilled to hear that you’re enjoying Active eCommerce CMS. Your encouragement motivates us to keep innovating and improving.
Prepurchase question. I have Cloud Startup plan on Hostinger. Is this hostplan meets all the requirements for your script? if not wich host and plans are best match pls help me
Question. For selling dress/clothes items how to make to have options select size and depends on the size or color change to adjust the price for it?
