29725 comments found.
1) As a guest user, you can only enter a phone number once, and no OTP is received. 2) On the second attempt, the same number cannot be used. This is a major bug.
3) We are facing an issue with an order. The customer has paid, but the order has not been received. please check the Them it hase now many bugs
hi mate
1 and 2. when you do guest checkout am not checking any phone or email address
unless you put your email address it will consider as new signup not guest
3. what do you mean customer paid but not receive? you mean customer does not receive the email about his order?
hi mate
this is the correct words
There is a new scheduled order with order# {order_reference}.
There is a new order awaiting acknowledgment with order# {order_reference}.
There is a new scheduled order move to current with order# {order_reference}.
Order reference #{order_reference} is updated by kitchen
View
Walk-in Customer
Basti added the words Walk-in Customer but it didn’t change, see image: https://prnt.sc/HnnL8K4LHtEH
which page is this in backoffice? can you share the link
Basti, how can we change the chat sound? I have added a siren sound for incoming requests and it would be good to differentiate the sound for each type of notification.
hi mate
your right but right now i have only 1 sounds for all notifications
you can change them in backoffice\assets\sound\
and for front end assets\sound
i will do take note for different sounds and maybe we can add upload for this different type of sounds in backoffice
This is going to be great, looking forward to it.
Thanks for this, basti. How can I increase the file size? Here it is only allowing me to upload 100kbps.
hmm i check my code it did not define how size it can be uploaded can you verify ? or provide me screenshot
cause i check i don’t have validation of the size
Question: how can you show breadcrumbs at the top of the category page?
hi mate
can you share screenshot so i can answer it correctly?
My friend, do you know of any way to translate faster, it’s a lot of lines lol or do you have the file translated into Brazilian Portuguese?
hi mate
right now no options but to translate them in backoffice sorry i don’t have Portuguese available
I don’t know why it’s so hard to reach the seller and establish any communication, but I bought the codes with great pleasure and unfortunately I’ve been waiting for months in the biggest disappointment.
?
hi mate
sorry for late reply, i reply in your email, during weekends sometimes am away
cheers
is possible put it on admin themes\karenderia_v2\assets\icons. So we dont need to change every update?
sure mate i will do take note
thank you for your suggestion
HI Busti. is there a way i can add Free Delivery options under Promotions. Like FREE delivery on first order or Free delivery from all merchants on Monday to Sunday. something like that. Please that would hlep me alot to get business going.
And in the merchant Promotion is there a option where they can add If customer Buys For $50 They can get free Product Which gets added at check out where Customer Can select free product before making Payment: Like you qualify for Free Single Cheese Burger Or Free Chicken Burger.
IN Admin is there a way To add a referal option to the app so if customer refers app to a friend and they use there referal code at checkout we can add money to ther wallet.
i really need to push for promotions on the app please, love the app Good Work
Cause I See free delivery First order is in Merchant only But Not in admin and To go to each restrat to set free delivery lot of work. Cause admin Should also be able to run promotion on the app .
And its only free Delivery on first order no Free delivery on Other days Like if merchant want free delivery Monday.
AND A BIG PLEASE can you add option for Security code that get sent to customer whish driver needs to enter to make order succesfull Please…..
hi mate
sorry for late reply
1. can you share screenshot so i can understand?
2. right now this is not available but i do have plans to add this in the feature
3. for referal this is not available at the moment 
maybe we can add this once all addon is updated
4. you mean free delivery can be set also in admin panel?
5. for driver there is already just enabled this in driver settings in admin panel -> delivery management -> settings -> Enabled delivery OTP
cheers
Thank you basti ok i see delivery OTP.
welcome
If a customer places an order with a merchant, does the total amount the merchant receive in earnings reflect processing fee by stripe? For example, if customer spends $20 with merchant – does merchant receive $20 in earnings even after being processed with stripe? Or does merchant earnings reflect after processing fee. Stripe takes 2.9% + $0.30 per transaction. Does merchant receive $20? Or $19.12 in earnings because of processing charge? I just want to clarify . Because if merchant is set to commission the admin is processing the stripe and merchant requests payout from admin. The admin takes the processing hit when customer orders if merchant is set to commission. So does merchant earnings reflect the actual amount received by admin after processing?
hi mate
right now we don’t have processing fee included when customer pay stripe
the processing fee should be added in the cart once customer pay using stripe its like a card fee but at the moment this is not available
cheers
No No I’m saying if a merchant receives an order for $10 and the money goes to admin stripe, stripe fee is $0.59 and admin only receives $9.41 in stripe account. But merchant is able to withdraw the $10 from payout. It doesn’t reflect the stripe fee. So merchant avoids paying stripe fee and the admin takes the hit? We have to charge the customer? The merchant should receive earnings after stripe fee. This is a major flaw in kmrs payout. How and where do we edit merchant commission to reduce stripe fee from earnings? so earnings reflect the exact revenue for the transaction including the stripe fee. it makes no sense that admin will pay the processing fee and merchant will get the full order payout? thats a major problem for admin and major flaw in kmrs. I dont see how I can go live without proper earnings calculation.
i already explain above we only records the total amount of order
order stripe does the stripe fee on there end
so we don’t control over those
what we do before in old kmrs we add card fee so that it will shoulder to the customer and no changes in earnings part
hope it make sense
When a customer places an order and then merchant can add to the order via backend by clicking +ADD button in order summary, it says “Amount to Collect” which is the difference in added items which is great. But if customer pays with stripe, shouldn’t KMRS adjust the payment amount and process the difference through stripe? So if the order processed was $50 then the merchant adds $10 more to the order and has to collect the $10 from the customer , it should adjust the stripe amount collected. The customer paid through stripe, how would the merchant now collect the difference? If customer orders food and gets it delivered at the front door – how does merchant collect the amount difference if payment was via stripe?
& basti, just a note, every inquiry I’ve posted is a separate inquiry so I dont want you to think im spamming brother. I just want to tag each inquiry separately. thank you
hi mate
no options for this at the moment you will have to billed the customer manually for the difference
cheers
When customer is asked to enter their information in Delivery Details it only shows : Street name, Street number, Aparment, suite or floor.
Shouldnt there also be city, state, zipcode? maybe country? You arent accurately displaying the address.
In the US address is Street Name & Number, Apartment Suite or Floor, City, State, Zipcode. So the correct address is : 123 Some Street. Detroit, Michigan, 48220.
How do we fix this?
hi mate
most of the ordering app right now don’t have this fields its either full address in google or street name and street address cause we have already capture the coordinates and this is very important to find the address adding this might be redundant
what i might suggest maybe we can add a custom fields for address so what every field you want you can do that just like i added custom for for customer during registration
Brother the issue now is that when a customer goes on KMRS and press share location, yes it gets the coordinates, but it formats the address as only street number and street name. the driver or merchant never will know the full address of the customer. how will they know where customer is located? there are many duplicate streets in every city. If customer when entering KMRS does share location and the actual address is 123 Fake Street, Brooklyn New York 11222 . , it will only show merchant 123 Fake Street. This is a HUGE flaw and major problem. Merchant needs to know full address. This is for all USA businesses. Delivery address format cannot only show street number and street name. merchant needs to see the full address. driver needs to see the full address. You made it so that we cannot see full address. this shouldnt be a custom field. you should capture the full address and display the customers full address to us. this isnt just for google
will do take note
how can I capture the whole address instead of splitting it into street name and street number.
there is already in the response its called formatted_address
am thinking to have add 2 fields in address
1. full address coming from google this cannot be edited by customer
2. address details this is the full address details of customer they can enter their full address here of google suggestion is incorrect
and btw during delivery we use coordinates so the customer really needs to pin their correct address so in the map we can show them properly
I noticed when a user is not logged in it gets the full address format when setting address as guest . if you are logged in it only gets street name and number. what is the fix??? and no its not going by lat and long on delivery and distance, because I have lat and long set and it shows the proper distance and delivery fee on checkout, but soon as I checkout it isnt showing the delivery fee and it isnt calculating delivery distance or fee properly. So the lat and long is irrelevant soon as you checkout.
https://codecanyon.net/comments/31385910mate
look when you enter first at the home page it will get all the details by the api
but when you save the address information i have only 3 fields so this is only i saved in the customer address
street name, street number, and Aparment, suite or floor
so other details i don’t save it and the coordinates it always there cause if this not present i cannot get any merchant is near from location customer address same with delivery fee
its distance between coordinate of customer address vs coordinates of merchant = distance and this distance will get to your range table
Can you confirm digital wallet still works in this new update? I just added stripe test keys to admin backend, enabled digital wallet, went on customer account and added $100 to digital wallet using stripe test card 4242 4242 4242 4242 . It successfully added $100 to customers digital wallet. Then I used the digital wallet balance on an order. I went in merchant backend, it shows the order was made with successfully with digital wallet, we completed the order as delivered, but when I check customers digital wallet it still shows the full $100 balance and no indication of digital wallet being used in customer wallet backend view
hi mate
Yes no changes on this part except i move the processing to cron jobs so make sure to run your cron jobs in your cpanel
which command in cron runs this task?
yiic.php processjobs >/dev/null 2>&1
How do we re-style the front page? and can you lead us in the direction for creating a new theme for kmrs v2. what would be the way to do this? duplicating karenderia_v2 theme and then which platforms or plugins can we use to create a new theme? how did you create k_v2 theme?
hi mate
in yii you can create your own themes but there is no plugins for it that you can use
you will have to create it by your own
if you open the file protected/config/front_main.php
you will see this line
‘theme’=>’karenderia_v2’,
this tells the application to use the themes folder karenderia_v2 found in themes folder
so if you change this to mythemes it will find the themes in themes/mythemes
folder
items that are deleted from merchant menu are still showing up in merchant item search
nevermind, solved. sorry basti. thank you
How do we change the order of the sidebar menu when logging into merchant backend backoffice? So we can change the order of the merchant menu links ,for example Dashboard, Merchant, Orders, POS, etc , to change the order. Likewise how do we do this for admin side menu? We should be able to sort or re-order it . Everything is all over the place, id like to organize everything
the siderbar menu is saved in the database in table st_menu
for both admin and merchant menu
cheers
I am saying the backoffice side menu. this is how we edit the backoffice menu? so in order to sort the merchant menu, how do we edit st_menu? how do I know what is the parent Id for the category I want the menu link item under?, how about if I want to add a new dropdown and add new menu links? This seems extremely difficult to re-organize the side menus. How do we do this? This is for editing backoffice side menu?
I am completely lost on how to update the side menu. please give instruction. you made this very difficult because it seems impossible to update
its easy if you just look at the table
menu_type = merchant or admin
if merchant that is for merchant menu else for admin
if parent_id = 0 that means that is the parent menu if there is a value that means its sub menu you need to look for parent menu id which is equal to menu_id
and sequence field is the sorting of menu
hope it make sense
Basti, whenever I do “fixed database” in admin backend it completely resets the sorting I did for this. I sorted perfectly then after pressing “fixed database” it resets the whole sorting. How do I exclude “st_menu” from fixed database or make it so that it doesnt touch sequence of menu
can I remove require_once 'fixed-menu-merchant.php'; so it doesn’t touch merchants menu on fixed-database.php?
or will this cause issues down the line
yes
Hey. This is a pre purchase question: Which apps or pannels are included in this package if i buy it ?
hi mate
sorry for late reply
thank you for your interest
what you see in the demo is what you will get
so basically the full website and backoffice
with kmrs you can already make business with online ordering
this does not include the addons like customer app , merchant app driver app etc they are separate for sale
cheers
Hi,
Can you please fix the issue, of setting country code for mobile number
When you select a country code and save it, it is still saved as the USA country code.
I see it is changed newer mind
sorry for late reply
glad it work
cheers
I have sent you an email. Could you please check.
sent
hey basti please check email
sent
hey basti I sent you an email about front page & search issues
sent
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