Hello,

Since you purchased the plugin, please open a support ticket from here: https://support.arpluginshop.com, and the team will assist you further.

Thanks

Hello,

sorry for the trouble. but the thing is when you renew support then you do not need to change purchase code. It should work , if it does not work then there can be couple of reasons like if your code is already used in helpdesk with another email or account. Or sometimes envato apis take time to reflect.

so, if you have none of these issue then please message me through message box ofour codecanyon profile page with your purchase code. so, i can help you privately on this matter.

Thanks

It should work but it does NOT work. There is only one way to contact the support which is to open a ticket. And I can’t do it unless I have a relevant code. When I enter the old code it says that the support period expired and again I can’t submit the ticket. It is the same name, same account that I use with ARMember, I can see my old querries there, so all the same…

Hello,

Usually this type of issue does not happe but kindly send the details through ARMember contact us page ( https://www.armemberplugin.com/contact-us ) so, after that, team will assist you further.

Thanks

Hello

Yes, Online Course Addon works with ARMember Version 5.9 or greater, so you can easily use the addon with the latest version of the ARMember Pro.

Thanks

Hello,

Thank you for reporting that, don’t worry as you have opened a support ticket the team will check and if anything is found than surely they will help you further into this.

Thanks

Hello,

As per the details you have shared, it seems that you are using the 3rd party plugin to sell the courses, and accordingly if you are managing the access of the plan, i.e. if you have a one-day course and allow the access to that course for the ARMember plan then you can have the plan also set for 1 day only so that both of them expire simultaneously.

Still if you have any further doubts regarding the same then kindly open a support ticket from here: https://support.arpluginshop.com and then technical support staff will assist further.

Thanks

Hi

Kindly open support ticket at our helpdesk and our technical support staff will assist you

Thanks

Hello

Sorry it does not have saas functionality

Thanks

Hello,

sorry for the delay in reply. We have replied to your private message and reset your license.

Thanks

Hello

Thank you so much

I will check and If I had any question I will contact you from message box in profile page.

Best regards.

Sure. Thanks

There are news about my request?

Hello,

Thank you for showing interest in ARMember!

1. Regarding adding the fields to the form, then yes ARMember does provide a Live Form Builder tool through this you can add unlimited fields to your registration form like, textbox, text area, checkbox, radio buttons, file upload, etc.

2. Yes, ARMember does provide a Edit profile form which will able to add additional fields and also does provide a fill the saved details while register so, it will be possible with ARMember plugin.

Thanks

Hello,

Thank you for reaching out to us!

ARMember does provide an inbuilt addons that allow the members to have multiple memberships i.e. “ARMember Multiple Membership Addon”, this addon allows to have more than one membership plan at the members account.

For more information you can refer to the ARMember Multiple Membership Addon: https://www.armemberplugin.com/downloads/multiple-membership-plans/

However, if you are willing to implement that purchase all these memberships in one go then ARMember does provide an inbuilt integration with the WooCommerce and with the help of this integration you can map plans with the products and according the users can add multiple products and then on product order marked completed then the plan will be assigned to the member.

For more information you can checkout the ARMember WooCommerce Integration: https://www.armemberplugin.com/downloads/woocommerce-integration/

Therefore in this way you can allow your users to purchase more than one product(mapped with a plan) and also allow them to use more than one plan(with the help of multiple membership).

Please feel free to reach out to us if any further assistance is required!

Thanks

Thank you for your detailed response about the multiple membership capabilities. I have a specific question about page visibility and access control: -Does ARMember automatically handle page visibility based on the user’s purchased memberships? Specifically: -Will users only see the pages/tools they have access to in the navigation and menus?

Or will all pages remain visible, with access restrictions only appearing when a user tries to access unauthorized content? – Like ulead membership pro

I’m looking to implement a system where users only see the AI tool pages they’ve purchased access to (whether individual tools or through a bundle plan). This would be similar to aMember Pro’s approach, where the navigation and content visibility are automatically filtered based on the user’s active memberships. Your clarification on this aspect would help me determine if ARMember meets my needs. Thank you!

Hello,

Below I have addressed your request for the queries you have: 1. Regarding “Does ARMember automatically handle page visibility” then ARMember does provide simple “Content Access Rules” where in you can set the pages/posts visibility as per the member’s membership plan. For more information, you can refer to this link: https://www.armemberplugin.com/downloads/content-access-rules/ 2. Furthermore regarding “visibility on the menu”, then ARMember does provide a support to the menu items as well, with this you can hide/show the menu item as logged in/non-logged in and as per member having the membership plan. For more information, you can look up this link: https://www.armemberplugin.com/documents/navigation-menu-metabox-support/

So, don’t worry. You can easily tackle the visibility according to the member’s membership plan using ARMember.

Thanks

Hello,

ARMember does not use eval() in the plugin so don’t worry it will not cause any issues.

If you have further concerns, then kindly open support ticket from https://support.arpluginshop.com so, technical support staff will assist further.

Thanks

Hey, I’m unable to open support ticket since my support license is expired. Just wish to let you know that this happened after the update in July, that profile and cover image cannot be changed. Image is getting uploaded in server, but its not getting displayed. Since its caused after an update, would like to know whether there is any way to rollback to the previous version or any reasonable suggestions. Thanks

Hello,

Regarding the image is getting updated but not changing in the display, the technical team has checked accordingly at the local server but the issue not found. But this type of issue may happen if the image showing from the caching. Kindly once check by temporarily disabling the caching system you may use and after that, the new image should display properly. Also, please make sure you are using the latest version of ARMember plugin 6.9.4.

If the issue still persists then, it may conflict the other plugin so, kindly check by temporarily disabling other plugins one by one and you may find an issue.

Regarding rollback, if you don’t have taken backup before updating then, unfortunately, it will not be possible to rollback with the old version.

Thanks

/wp-content/plugins/armember/core/classes/class.arm_member_forms.php (FYI)

wp-content/plugins/armember/core/classes/class.arm_member_forms.php

Category Virus File

Virus Description {HEX}Malware.Expert.php.php.wp.create.user.administrator.set.role

Time 2024-12-07 19:37:58

Status

File Size 860 KB

File Name class.arm_member_forms.php

Can you check why this is getting flagged as a virus/malware.

It seem your website contained virus. its not issue in ARMember. Kindly ask your hosting provider to help you.

Hello,

ARMember Pro is an extended version of the ARMember Lite, and so ARMember Lite is a required plugin for the ARMember Pro. Kindly keep the ARMember Lite installed and activated and then add the ARMember Pro.

Thanks

Thank you. It’s all working now.

Most welcome.

Hello,

It might happen sometimes if the API unable to verify the new purchase code therefore kindly try again and if it still doesn’t work then, kindly open support ticket from https://support.arpluginshop.com and after that, technical support staff will assist you further.

Thanks

that’s what i have been trying to tell you from the beginning! i can’t submit a support ticket because you don’t accept unless i purchased new license just to activate my current one

Hello,

Firstly regarding activating the license then the team has checked and there is no such issue found at the time of activating the license.

Furthermore, regarding “you don’t accept unless I purchased a new license”, you do not need to purchase another license to open a support ticket as the ARMember License is for Lifetime, with only one time payment, but yes if your support period is expired then you can renew your support from the codecanyon website. Follow the below provided steps:

1. Log in to your codecanyon account. 2. Hover over your username and click ‘Downloads’ from the drop-down menu. 3. In the downloads section, you can see a list of all the items purchased using your account. 4. Click on Renew support

Thanks!

Hello,

As I understood from your request, you want to create a multiple amount per product from one product. If so then, ARMember does provide a WooCommerce payment gateway method and you will be able to create a membership plan with different subscription cycles and amount according to your requirements after that, you don’t need to map it with the WooCommerce product and it will be handled by ARMember to proceed with checkout by submitting ARMember form.

So you can achieve this accordingly.

Please let me know if there is anything else.

Thanks

This is crazy I have been ignored by email and by comment here… I CANNOT LOG IN INTO THE SUPPORT WEBSITE !!!!!!!!!!!!!!!!!! I have tried multiple time to reset my password and this is not working damn ! Please help or I will change my review to 1 star for lazy support !

Hello,

Yes technical support staff has already replied to you so your query should have been solved.

Thanks

Hello,

I have checked and supprort staff has already replied to your request. Also kindly reply there as we have different staff.

Thanks

Thanks

Hello,

Thank you for reaching out to us.

ARMember Pro plugin offers a facility to the front sidebar widgets, like Member Form Widget, Latest Members Widget, ARMember Login Widget, ARMember Plan Info Widget, etc. so you can display your required widget from here. You can also add the ARMember shortcode to the WordPress Text sidebar.

For more information, you can refer to this link: https://www.armemberplugin.com/documents/front-sidebar-widgets/

Regarding support, we do ask for a purchase code for direct assistance from the ARPlugin shop team, to ensure you have a positive experience with our products. So after you make a purchase then you can open a technical support ticket.

Thanks

ok, thank you for clarification, i will buy the plugin.

Hello,

ARMember includes a variety of built-in addons that you can explore here: https://www.armemberplugin.com/addons/#ARMemberInbuiltAddons ARMember does provide a PDF Creator add-on as an external add-on, which allows you to send PDF invoices as email attachments and also allows to download PDF invoices from the members’ account.

For more details, please refer to ARMember PDF Creator Addon: https://www.armemberplugin.com/downloads/armember-pdf-creator-addon/

Thank you!

Hello,

Please note that, ARMember does provide one to one support facility which you can get from https://support.arpluginshop.com and after that you will get assistance from technical support staff. Moreover the details you have provided which means that you just need to install first ARMember Lite plugin which you can get free from https://wordpress.org/plugins/armember-membership/

After that activate the ARMember pro plugin and you will able to activate the plugin without any issue. Thanks