10708 comments found.
any module that I install in perfex 3.2.1, gives the error “Unknown status(0)” ... what could it be?
Hello
It would be difficult to assist you via the comments section. I would request you to please get in touch with our support team.
As the Codecanyon comments area is meant only for pre-sale and general questions, we are not able to provide detailed support here as mentioned in our support tab. Please create a support ticket at https://my.perfexcrm.com we will be happy to assist you and give you further instructions.
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I don’t like the UI of the new update 3.2.0
Error.. Invoice is overdue by 2.4511119028704 days
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Estimates issue the same as everyone, that seems to be a capitalisation issue so should be easy to fix. but no one has mentioned this so I’ll mention our Timesheets report (/admin/staff/timesheets?view=all) is also giving an error.
DataTables warning: table id=DataTables_Table_0 – Ajax error
I know our support is finished, I’ll renew this soon. I’m a big fan of the updates but you guys really should have done more testing before releasing this. (I also should have done the upgrade on a staging environment) so I’ll take some blame too.
Please release a patch ASAP because we run a timesheet report everyday and we can’t do it right now.
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Hello, it has been updated to the new version and has some details, the days of receipt of invoices are shown in decimals, even the option of Modulos, no lo encuentro, puede ayudarnos, gracias.
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Bug: Hello Good Day, An Error Was Encountered Unable to load the requested file: admin/settings/includes/Estimates.php
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Cant enable the Stripe Ideal V2, i got HTTP ERROR 500. The second error is like many others – An Error Was Encountered Unable to load the requested file: admin/settings/includes/Estimates.php. After the update, the system began to work slowly. As I noticed, after the update, many people had problems. This means that the developer should check more thoroughly before launching the update for users, since many of the problems that users encountered are widespread, and the problems are mostly not related to a conflict with other modules.
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Cant enable the Stripe Ideal V2, i got HTTP ERROR 500
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
An Error Was Encountered
Unable to load the requested file: admin/settings/includes/Estimates.php
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Estimates An Error Was Encountered Unable to load the requested file: admin/settings/includes/Estimates.php
why this error on setting after upgrade
Hello,
Kindly update your installation to the latest version to resolve this https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Did something change with Google oAuth 2.0 in the last update? Email is no longer working. When checking to open a ticket, it’s stating support needs renewed.
I checked the comments but couldn’t find reference to fixing the issue and find it crazy to pay $56 to renew support just to ask the question. . . .also, I’ve tried reinstalling but nothing works to get the email working.
Hello
No, the OAuth2 feature is not affected by the latest update.
Please create a support ticket at https://my.perfexcrm.com we will be happy to assist you and give you further instructions.
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
To anyone complaining about the dark theme missing, you can adjust any colors in the new menu “theme style”. It might take long, but there it is 
Please, give us the Tailwind theme or a dark mode, this is to bright…
What was you thinking? This is crazy… I can’t believe it that you released this theme into production and not talking more about this.
Hello,
We appreciate the suggestion and would consider in future when improving the UI. Ensure to always test the demo before updating your installation to see the new changes coming into Perfex CRM. You can also customise the theme to meet your requirements using the ThemeStyle module or this guide https://help.perfexcrm.com/applying-custom-css-styles/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
If you will implement Dark Mode, I will renew my support for 1 year.
the latest update has caused this error under the menu “quotations”: An Error Was Encountered, Unable to load the requested file: admin/settings/includes/Estimates.php (just like user Arcezio below). There could be more errors in other menus. Please advice. Thank you
Besides, on that “quotation” menu, the CSS layout pushes the header off the viewport, with a slight margin. I hope you can fix it asap.
User bdvtheone below has suggested to rename “estimates.php” to “Estimates.php”. Can you people at Perfex confirm it’s a correct solution?
Hello,
Ensure to update to the latest version of Perfex CRM https://help.perfexcrm.com/version-3-2-1/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Hello,
The UI of new update is not good. How to change the default theme of tailwind? The blue one is better the dark.
Hello,
We appreciate the suggestion and would consider in future when improving the UI. Ensure to always test the demo before updating your installation to see the new changes coming into Perfex CRM. You can also customise the theme to meet your requirements using the Theme Style module or this guide https://help.perfexcrm.com/applying-custom-css-styles/
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Hi,
After the update, when an invoice is past due, the number of days is presented in decimals. This invoice is overdue by 4.8511119028704 days, do you have any suggestions for a fix? Thank you
Hello! Is CodeIgniter 4 in the pipeline? I have been upgrading it myself for fun but would love to see you guys do it.
Pre Sales Questions:
1. I tried the client area and there is a Files feature. What does it do? I check on admin area it seems there is no menu to disable it. Let say I use perfex and I don’t want my client to upload any Files beside they are doing it for ticket support. So is there any way to disable that Files feature on client area dashboard?
2. I also read the docs help it seems there is no easy way to upload background image for each admin and client area login page. A simple feature but user need to do it by code?
3. On Invoice, I didn’t see any way to insert manual payment link on invoice. Or somehow place it as button on online invoice too. There are some payment gateway that can generate unique manual payment link and I want to use it insert manually on every invoice. Do you planning to add this simple feature?
Thank you
Hello,
1. Unfortunately, there is no option to disable it. If you are familiar with CSS you can hide it following this guide https://help.perfexcrm.com/applying-custom-css-styles/
2. Yes, you have to follow this guide https://help.perfexcrm.com/add-full-size-login-background-image/
3. You can add the link as Client note when creating/editing the invoice and the customer will see it.
Regards
Great news about updating to new PHP, but not so great about redesigning UI, The original was much better and preferred, position for the profile and quick add is so off.
Also there is an error:
An Error Was Encountered Unable to load the requested file: admin/settings/includes/Estimates.php
Hello
We appreciate your suggestions and will consider your concerns as we continue to improve the UI and useability of Perfex CRM.
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
Hello, Can I assign a manager to oversee specific vendors in a way that the manager can see their own leads and the leads of the vendors under their supervision, but not see leads assigned to other managers or their vendors? The manager should not have admin-level access to view all leads.
Hello,
Unfortunately, this is not possible in Perfex CRM as there is no Vendor feature, if you added one with a module, you will need to contact the author of the module to assist you with this,
As a friendly reminder, you should consider renewing your support before posting new comments, more info about item support can be found by clicking here
Regards
We’re also encountering a critical issue in Perfex CRM regarding the attachment functionality under the “Files” tab for custom types. Specifically, when files are added to any module aside from the predefined types (invoice, proposal, estimate, credit_note, contract, lead, task, ticket, customer, expense), the URLs display correctly for images but incorrectly for PDF files. PDFs are mistakenly showing URLs like “download/files/expense/ ” due to a lack of hooks for setting custom URLs for types beyond the defaults.
This is significantly impacting our workflow, as a key component of our project depends on correctly displaying files. We’d appreciate it if a hook could be added to allow custom URL handling for these file types. This would help ensure our development efforts stay on track toward our goals within Perfex CRM.
Hello
We responded to your support ticket; Do ensure to add more replies if you need further help.
Regards
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