387 comments found.
I sell services. I don’t have quantities. This module forces you to insert quantities. I ticked No Qty (Digital Product) but the module does not recognise unlimited products but forces you to insert quantities. On the front end, if i inserted 0 quantities, i get an error message that Only 0 Items are in stock for this Product.
You probably skipped checking digital services or related settings?
Its sales here, please raise a support ticket within the support portal, so our engineers can help you.
No, I checked digital services. There are no other related settings. This feature is not working
I just gave a check here and it works locally.
Please consider raising a support ticket within support area so our engineers can help you with your local issue.
I’ve submitted two tickets, 8 hours ago. Thanks
Ok. All tickets are being responded within the TAT of Support policy for this item (please check the respective tab at this page).
I am NOT satisfied with the response I’m getting for my tickets. In fact I’ve got no help whatsoever!
Please work things with the support team – its sales here. You can discuss this with them.
Why is uploading an image enforced? I offer services. I don’t need to upload an image. Can this enforced upload be removed?
Because images are supposed to be listing in the products’ page of the customers portal.
If you dont want to enable this page, you can still hide it from the settings and upload a blank image during product creation.
Please raise a support ticket within the support portal, so our engineers can help you with your needs.
Do this model has setup for minimum quantities?
Please check item’s screenshots regarding all available inventory setting – in order to ensure that they do fit your needs.
I checked and you don’t have a minimum order quantity. Can you add? I am interested to buy. Also, it seems your module doesn’t work with Perfex inbuilt Custom Fields feature, while every other’s developed modules do work. Can you add both minimum order quantity for the item and to make compatible with the Custom Fields to work with? I would be interested to buy. Thx in advance.
Whatever you dont see in the onlne demo and screenshots of the item, is not an included feature yet.
We noted your suggestions – thanks for them. Upon a big volume of identical requests for the same needs, our team will add them to the backlog of our dev team.
I have added other comments to other modules, but this is urgent for me please add. When you can deliver?
We dont have an ETA for this feature yet – We will update this comment once it gets added.
Any progress or update?
As mentioned in my previous reply, we will update this comment once it gets added.
Is this have also option to list the product and service on the website front site so a public user can also buy if they want and not only just a register old client?
also is have any kind of option to generate iframe or widget for the product and service and put on any blogging site to sale and rout client from there?
Please check its online demo – what you see there is what’s currently included and what you will get.
Hello from Austria. Please can you send a documentation link how is it possible to upload the update from 8 Jannuary 2025? I uploaded the upload zip file but nothing happend. Is there a chance in the version number or does it work with only uploading the uplaod zip file ?? Thanks
Hello.
You need to remove the old module from admin area and upload the fresh downloaded one.
Minor updates (compatibility fixes etc) dont include a verison change. If you need assistance, please raise a support ticket within support area so our engineers can help you.
Thanks for your fast reply. But if I delete old one, what´s going on with all the datas? Thanks
They will be stored in the database – do not worry.
Perfect thanks for your fast reply. very nice thanks
Perfex supports subscriptions (Stripe) for automatic payment processing. This module does not seem to support it, it is only for invoices. Is there a planned implementation to support Stripe subscriptions?
Also, it would be very helpful for products/subscriptions to have their own product page, so that products can be linked to directly and not have to be purchased from the store page.
We do support Invoicing through the Invoicing controller (single invoices and recurring ones).
While this is not in our current plans, it may get added soon.
The invoicing, I do not believe is enough. It would need to support the creation of subscription products and connect to the Stripe account.
I don’t think the recurring invoices of Perfex automatically charge the person’s card each month, they still have to pay the invoice manually.
However, if we could create subscription products that connect to the Stripe account, the billing would be automatic.
We will evaluate your suggestion and thanks for it – but this is not a highly requested feature and it is based on your own and custom needs. Built in Invoicing controller’s options are fine for 99% of the audience.
PS: You can still create subscriptions directly through PayPal or use our Stripe SEPA direct debit payment module.
Pre purchase question i have a service platform where clients can choose between subscription or one time service, i could not find a module that is tailored for this, i was wondering if this module could do this and if we can remove some unneeded fields? thank you
Hello.
Our module is delivered as shown in the demo website. You can obviously customize it to match your needs.
Hi, can you make a Hotel Management System or property management system for Perfex CRM like beds24.com ? please let me know ASAP
Hello.
This is not currently on our plans, but we will evaluate your suggestion. Thanks for it!
can i make custom repeater field for product option
You can apply customizations at our product, yes.
We are still facing an error in the latest version of perfex and perfexshop it is not possible to create or use discount coupons, it seems to have been disabled in the module even in a clean installation it does not work
We will need to check this installation with the help of the support team. Please consider openning a related support ticket so our engineers can help you.
I opened the ticket but it disappeared, the clean installation and the module is not working
We checked your username and your active support expired four years ago – please consider renewing your support, so you can open up a support ticket.
Please reset
Sorry? I didnt get your message
Please reset the license
Hello.
You need remove the files from the current installation, in order to avoid license lock during activation under a new instance/domain.
Once you do so from the old URL, please use the Licensing Flush tool ( its link can be found on the bottom left of New Ticket Creation link: https://themesic.com/support/ticket/new ), in order to have your license resetted through Envato Licensing API.
You will be able to activate the license at the new instance now, but please ensure that it is not active in any other instances, as that will trigger a new license lock.
When an existing client visits cart (not logged in) and does shopping then will he get to login to his account with his existing credentials and complete the buying process with his his existing credentials?
Best Wishes
Please try our item’s demo – what you see there is what you will exactly get.
We did check your demo. As this is your App you would be the best person to shed light on the following as we couldn’t manage to get our answer while checking the application
We have a simple question that can an existing user log in with his registered credentials and complete the purchase process or he will be prompted to create a new account?
Yes, existing users can log in and place orders.
I am sorry if I wasn’t able to provide enough data for your better understanding of the scenario.
I would like to rephrase my question as below –
A client visits our Shop / Portal. Selects products and services and then he adds to cart for completing the purchase process. For this they have to login…correct?
Is he prompted with a new client registration option or an existing client login?
He can add things to cart – but he will need to login or register in order to complete the purchase, as Perfex CRM requires a Customer dataset to generate Invoices.
Good morning,
First of all, great idea for this module.
I bought it and tested it and I have a few questions:
If I want to sell digital products, would it be possible to have a file sent after validation of the order (per product)
Do you have the option to enable purchasing without having an account?
Is it possible to have a dedicated product page?
Thank you in advance for your feedback
Hey and thanks for your kind words.
Can you please raise those technical questions within a support ticket? Our team will get back to you regarding them.
Please make it compatible with the latest version of perfex crm. Update the perfex crm version in your demo.
Last version is already out and pending CodeCanyon approval. Of course, it supports latest version of Perfex CRM.
Hello, good day. I am experiencing error 500 again. I would appreciate your help, please.
Hello and thank you for your comment.
As its sales here, we are not able to answer at your technical question. Details regarding this item’s support can be found at the “Support” tab of its sales page. Please raise a New Support Ticket request for the technical issue you are facing at your local instance, through item’s secure support portal.
Our support team’s response time is also mentioned in the same tab.
Thank you.
Hello dear friends, after updating Perfex 3.2.0 the module is breaking the system returning error 500 on the server. I didn’t have time to debug the problem, but I already saw that another user is facing the same problem, I downloaded the latest version and did a clean installation of the module but I still have the error.
Hello.
Error 500 can occur for a variety of reasons. Please raise a support ticket within support portal, so our engineers can troubelshoot your case.
I installed the latest version, but I would like to know what happened to the coupons, after installing and activating it, it is not shown in the menu, and in the module files they are disabled?
Please raise a support ticket within support portal – its sales here, we cannot advise on technical issues, as mentioned in my previous reply.
My support has expired, and I just want to understand if it was intentionally disabled in the code due to some incompatibility with the latest version.
New Version of Perfex CRM 3.2.0 is not working with this module. After upgrade whole system crashes. An uncaught Exception was encountered Type: Exception
Message: Settings section with ‘other’ does not exist.
Filename: /home/pathtoperfex/public_html/sales/application/libraries/App.php
Line Number: 129
Backtrace:
File: /home/pathtoperfex/public_html/sales/application/libraries/App_tabs.php Line: 49 Function: add_settings_section_child
File: /home/pathtoperfex/public_html/sales/modules/products/products.php Line: 263 Function: add_settings_tab
File: /home/pathtoperfex/public_html/sales/application/hooks/InitHook.php Line: 46 Function: require_once
File: /home/pathtoperfex/public_html/sales/application/core/App_Controller.php Line: 13 Function: call_hook
File: /home/pathtoperfex/public_html/sales/application/core/AdminController.php Line: 9 Function: __construct
File: /home/pathtoperfex/public_html/sales/application/controllers/admin/Dashboard.php Line: 9 Function: __construct
File: /home/pathtoperfex/public_html/sales/index.php Line: 322 Function: require_once
The error message you’re seeing indicates that the application is trying to add a settings section labeled ‘other’, but this section does not exist. This could happen if a custom module or customization attempts to reference a non-existent settings section.
Here are some steps to troubleshoot and resolve the issue:
Check the Custom Modules:
Review any custom modules, particularly the products module (as referenced in products.php on line 263). Look for calls to add_settings_tab or add_settings_section_child and ensure they reference valid settings sections. Create or Modify the Settings Section:
If you intended to have a settings section labeled ‘other’, ensure that it’s defined in the settings or module configuration files. Alternatively, change the reference from ‘other’ to an existing settings section name. Edit the App.php File:
Open the file located at /application/libraries/App.php, go to line 129, and check the logic around add_settings_section_child. If needed, add conditionals to handle missing sections gracefully or log additional information to troubleshoot. Disable Custom Code Temporarily:
Temporarily comment out or remove the add_settings_tab call in App_tabs.php (line 49). This can help determine if the issue originates from custom functionality or missing dependencies. Check the InitHook File:
Open InitHook.php and look for any code that may be initializing settings or modules incorrectly.
Hello.
Our module is supposed to be running fine with the last version of Perfex CRM.
Please raise a support ticket within clients area in order to have our engineers review your issue and advise.
No it is not working ok. Pls check as my support is over I cannot post in support.
Hi Team, When customer place an order can we convert this order into the new Project? Regards
Hello.
Thats unfortunately not something included in the scope of this ecommerce module.
Lets say, client placed an order for logo design, There should be option to convert this order into the project, so that It can be managed???
Yeap, but thats more applicable to a services shop, which comes against quantities, physical products etc.
While our module offers support for digital products, it focuses on physical ones and their inventory.
im interested in the but it SERIOUSLY lacks the front end kiosk portal mode for clients to pick and print receipt tickets .. any plans for this in the NEAR future? if so im definitely getting this
We do offer a frontend endpoint (cart).
What you ask for sounds more like a complete POS system, which is outside of this module’s scope at this time (since we have integrated a basic POS in the backend)
EXACTLY!! Please make it better. The current front end looks a bit famished.. please let me know when you update it to look more modern id love to buy.. once you have kiosk mode
We dont style things according to our designer’s aspet – the current layout inherits Perfex’s CRM frontend styling and that has to be followed by developers of modules.
Thank you for your personal opinion though.
I’m interested in your script and would like to know if it covers the following features: - Web Portal or Self-Service Interface: A real-time system for order tracking, transactions, and delivery status that end users can view. - Inventory Management: Ability to track received goods, manage supplier information, and maintain stock levels per line item. - Calibrated Scale Integration: Support for measuring pallet weight. - Accurate Billing: Ability to calculate and display costs based on weight or other relevant parameters. - Report Generation: Generate reports for missed orders, rejected orders, and on-time deliveries.
If the current version of your product doesn’t include all of these features, would you be able to provide a quote for customization to add them?
Thanks for your interest in our product.
Our module offers an online demo, which you can test drive on your own and ensure that all your needs are met.
What’s not included there is not supposed to be offered or be considered as a feature.
We are open to customizations, as long as they are followed by an explanatory and detailed brief (expected behavior, wireframes etc).
