8948 comments found.
Good afternoon.
1. How to remove darkening on a mobile phone (after filtering, the screen is darkened and you need to click).2. Where to set the filter width (very narrow)
3. not displayed above the product grid
In widget settings set (Display horizontally. Columns: 3)
https://teplospektr.com.ua/product-category/teny-dlya-sushky-dlya-rushnykiv/Hi teplospektr
Thank you for choosing Filter Everything PRO.
1) Please check this page for mobile mode – https://filtereverything.pro/resources/mobile-devices-new-approach/ it has popular issues and fixes to it.
2) Not exactly sure what you mean by that. The filter width is set to 100% by default, so if you place it in a container that is 100px in width, it will be 100px. If you place it in a container that has a width of 1000px it will be 1000px.
3) In order to display it above the product grid you should have either a widget area there, or you can use the shortcode, also you can use hooks from the page in order to place the filter shortcode in the needed area.
Best Regards,
- Victor
I loved your plugin, but I need to deactivate it, as it kills all the time the webserver database. There are again and again queries blocking the whole database server, which is not so bad at all. The server is very bored, as long as there are not queries like that (RegEXP values are anonymized here:
SELECT SQL_CALC_FOUND_ROWS K3xhZ_21_posts.ID FROM K3xhZ_21_posts LEFT JOIN K3xhZ_21_term_relationships ON (K3xhZ_21_posts.ID = K3xhZ_21_term_relationships.object_id) INNER JOIN K3xhZ_21_postmeta ON ( K3xhZ_21_posts.ID = K3xhZ_21_postmeta.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt1 ON ( K3xhZ_21_posts.ID = mt1.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt2 ON ( K3xhZ_21_posts.ID = mt2.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt3 ON ( K3xhZ_21_posts.ID = mt3.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt4 ON ( K3xhZ_21_posts.ID = mt4.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt5 ON ( K3xhZ_21_posts.ID = mt5.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt6 ON ( K3xhZ_21_posts.ID = mt6.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt7 ON ( K3xhZ_21_posts.ID = mt7.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt8 ON ( K3xhZ_21_posts.ID = mt8.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt9 ON ( K3xhZ_21_posts.ID = mt9.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt10 ON ( K3xhZ_21_posts.ID = mt10.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt11 ON ( K3xhZ_21_posts.ID = mt11.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt12 ON ( K3xhZ_21_posts.ID = mt12.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt13 ON ( K3xhZ_21_posts.ID = mt13.post_id ) INNER JOIN K3xhZ_21_postmeta AS mt14 ON ( K3xhZ_21_posts.ID = mt14.post_id ) WHERE N=N AND ( K3xhZ_21_term_relationships.term_taxonomy_id IN (N,N,N,N,N) ) AND ( ( K3xhZ_21_postmeta.meta_key = ‘S’ AND K3xhZ_21_postmeta.meta_value REGEXP ‘S’ ) AND ( ( mt1.meta_key = ‘S’ AND mt1.meta_value REGEXP ‘S’ ) AND ( mt2.meta_key = ‘S’ AND mt2.meta_value REGEXP ‘S’ ) AND ( mt3.meta_key = ‘S’ AND mt3.meta_value REGEXP ‘S’ ) AND ( mt4.meta_key = ‘S’ AND mt4.meta_value REGEXP ‘S’ ) AND ( mt5.meta_key = ‘S’ AND mt5.meta_value REGEXP ‘S’ ) AND ( mt6.meta_key = ‘S’ AND mt6.meta_value REGEXP ‘S’ ) AND ( mt7.meta_key = ‘S’ AND mt7.meta_value REGEXP ‘S’ ) AND ( mt8.meta_key = ‘S’ AND mt8.meta_value REGEXP ‘S’ ) AND ( mt9.meta_key = ‘S’ AND mt9.meta_value REGEXP ‘S’ ) ) AND ( ( mt10.meta_key = ‘S’ AND mt10.meta_value REGEXP ‘S’ ) AND ( mt11.meta_key = ‘S’ AND mt11.meta_value REGEXP ‘S’ ) AND ( mt12.meta_key = ‘S’ AND mt12.meta_value REGEXP ‘S’ ) AND ( mt13.meta_key = ‘S’ AND mt13.meta_value REGEXP ‘S’ ) AND ( mt14.meta_key = ‘S’ AND mt14.meta_value REGEXP ‘S’ ) ) ) AND K3xhZ_21_posts.post_type = ‘S’ AND ((K3xhZ_21_posts.post_status = ‘S’)) GROUP BY K3xhZ_21_posts.ID ORDER BY K3xhZ_21_posts.post_date DESC LIMIT N, N /* Current SQL Query is filtered by Filter Everything plugin */
Hi rezwiebel
How many different filters do you have on the page, and how many filter terms you have chosen in order to get such a request?
Best Regards,
- Victor
This is not a request of myself, but a Query my hoster sent me, that was blocking the server. I have 70 possible filter fields, although not all are usable in 1 filter request (there are dependencies)
It looks like filter terms from at least 14 different filters were selected at the same time, so this may be too much for your server’s capabilities. After all, the more filters you have, the more resources you need. Especially if you have a lot of posts to filter.
We have tested it with up to 40 different filters, and everything was working.
Best Regards,
- Victor
OK, so I cannot use your plugin anymore. Sad to hear. Otherwise I would have to order a standalone webserver with enough resources for hundreds of € per month just for a filter. Thanks.
Or is there a way to limit the # of filters to 5 or so? A script or so to do that?
Well, it depends more on the limitations of your hosting, we do not know what limits you have there.
We, as a support team, personally tested it on a hosting basic business plan which is close 15-20$ a month (1 core 2 GB RAM), everything working fine without any issues, and even more, we are using this plugin for our own projects. Which are not connected to the plugin support.
No there are no such features to set how many filters you can use at the same time.
Best Regards,
- Victor
Hello,
I posted a comment like a month ago because one of my sorting filters wasn’t working properly (pricing sorting with custom ACF field).
You told me this was because the field was text and not numeric, so I converted it to a numeric field with your instructions (created a new field, not just changed the meta key for the existing field) but I’m still having issues.
If you check this page: https://mae.coffee/price-list/#price-list-tabla and sort by price, it seems to work for the first couple pages of posts, but if I get to the last pages there are a couple items that have lower prices and are appearing at the end.
Can you help me with this please? Just sent credentials as instructed.
Hi creamen
The development currently checking the issue on the site. When we get information on it we’ll let you know right away in this comment thread.
Best Regards,
- Victor
It turned out that the problem was trivial. You created the sorting option as a meta key instead of a numerical meta key. We have changed it, and it is working now.
Best Regards,
- Victor
Awesome, thank you!
I have create a ACF group and setup a new Filter Set which is displaying ok however the “numeric range” has a slider for both the low and high (2 slides) to show everything in the middle however I need to create a filter for someone to slide the numeric ranger just to select the max and i don’t want to show the low range, can this be done please?
Also i cant see anywhere on how to make the titles bold for the filters, can you point me in the right direction pls
Hi jon872
Thank you for choosing Filter Everything PRO.
No, unfortunately, there is no mono slider, but as a workaround, you can simply hide with CSS the input fields, and hide the min slider, so you can have only visible max slider to move it. This will require custom CSS, you can place the CSS in the Filters -> Settings -> Experimental -> Custom CSS.
You can use the browser inspect tool to find the needed elements and their classes in order to use them for your custom CSS.
For example, you can check this site, and do whatever you want – https://prnt.sc/Qqj2woFpWArM you can see the exact classes that those elements have, and their specificity in order to rewrite them. You can change already applied styles, to see if this class is responsible for it or some with a higher specificity. With a bit of practice, you can make any changes on any sites, themes, plugins, etc. This is a general practice, not specific to our plugin.
Best Regards,
- Victor
hi , we pay for the plugin, but getting error Invalid license key. Please enter correct license key.
Hi TwoTreesStudio
Thank you for choosing Filter Everything PRO.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
hello, I am a customer of yours and have a pro licence. I have created a widget with your filters and would like to make it work as a popup from mobile and tablet. Only it doesn’t work. Here you can see my page > https://decretoflussiitalia.it/profili/
I also followed your guide by inserting the shortcode but it doesn’t work. Can you help me?
Hi andreyellow
You need to display it on mobile. And in your CSS it is hidden in mobile more – https://prnt.sc/rxAfMVyFq5gY
You can check more information about the mobile mode here – https://filtereverything.pro/resources/mobile-devices-new-approach/
Best Regards,
- Victor
Hello, The filter started to conflict with the plugin https://permalinkmanager.pro/ When I delete the product-category base, go to the category and try to filter, I see a 404 error. When I deactivate Permalink Manager, everything works fine.
A few versions of Filter Everything Pro ago, everything worked fine.
Could you please bring back compatibility with this plugin and other WooCommerce slug removal methods. So that the filter doesn’t use the product-category base.
Thanks!
Hi payles
Unfortunately, the permalink manager pro always caused this type of issue, as it conflicts with the friendly permalink manager in the plugin.
You can try to use this code in order to turn off our permalink manager:
define( 'FLRT_PERMALINKS_ENABLED', false );
So all of the filtering particles will be added as a GET parameter.
Best Regards,
- Victor
Hi, Victor. Thanks for the tip.
I will try to contact Permalink Manager support as well. There are checkboxes in the settings for compatibility with other plugins. Maybe they will do it for Filter Everything as well.
Hi payles
Let us know if their answer was positive about it.
Best Regards,
- Victor
Hi, I have a problem with the links I generate. when I try to go to a page that contains the filter it does not appear. the link is the usual one but it does not work.
example: https://coppogioielli.it/catalogo/?categoria=orologi-uit does not open the catalog with watches but with everything. Instead it should open only with the category “orologi-u”
Please help me 
thx
Omar
Hi Omar
Thank you for choosing Filter Everything PRO.
Does this page even have any filter set applied to it? We cannot see any filter sets here – https://coppogioielli.it/catalogo/
It looks like a shop page template. We’d recommend checking this quick start guide – https://filtereverything.pro/resources/quick-start/ in order to understand how to configure the filter set and display it on the needed page.
Best Regards,
- Victor
if I activate the plugin the products disappear. I read the guide but and did the steps several times but I did not solve it. I had to deactivate it.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Check if everything is working now, please. We added the piece of code in your code snippet plugin in order to use the same GET parameters as the Free version does.
Best Regards,
- Victor
thx a lot
hello, i set the filter plugin and everything on my archieve. but when i try to filter anything i get this error message:
“It appears that this page does not contain a container with the specified «HTML id or class of the Posts Container». Try to specify the correct one in the Filter Set settings or the common plugin Settings.”
Can you help me? Thank you!
Hi negreanpaul
Please check this page for AJAX configurations – https://filtereverything.pro/resources/ajax-instructions-only/
Please note, that generally, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.
If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.
Best Regards,
- Victor
Hello, i have tried the following instructions and it still not working. What should i do next? I am not really sure what is support period or what are you suggesting. Thank you
When you are purchasing the plugin, you get 6 months of support with it – https://prnt.sc/a_wDmI2Vz7Df
When the support time is expiring (meaning that 6 months have passed from the purchase) basically following the CodeCanyon support guidelines there is no more support. If you want, you can extend the support time, so we can ask for the credentials, and check it all on the site trying to fix it.
However, following the documentation page should help you find the correct class or ID for the posts container. Perhaps you missed some part?
Best Regards,
- Victor
I have managed to make the filters work. However it is not filtering correctly. Is is only refreshing and shows the same content.
Please check the quick start guide – https://filtereverything.pro/resources/quick-start/ how to correctly choose the query in the “And what to filter” And make sure that everything filtering without the AJAX, when it will filter everything correctly only then use AJAX.
Best Regards,
- Victor
Thank you for your reply. I check the settings and eveything seems fine. (otherwise the filters would not appear on the page). The problem is my filters appear fine on the page, but when i click on checkboxes it just refreshes the page and nothing happens. I also tried to filter without Ajax, but when i press click to a checkbox nothing happens. Maybe is worth mentioning that i am using Advanced custom fields. Thank you!
In this case, it will require checking it with the credentials. Unfortunately, this is available only for those whose support time has not expired.
So you can either extend support time so we can check it with credentials. Or you can try setting up a local server and try to find the exact problem yourself by checking custom fields.
Best Regards,
- Victor
Hi,
How to translate Prefix slug for URL: A part of the URL with which the filter section begins?
I use WMPL for translation, and I can’t find how to translate slug on other lanaguage?
Thanks!
Hi bokishaNET
Unfortunately, prefixes cannot be translated. The closest workaround is to create a new filtering entity for each language; this way, you can simulate translated prefixes.
Basically like this:
For the English language, use a custom field “en_terms”; for Italian, use “it_terms”. Therefore, when creating those filters in each language using a separate custom field, you can create unique prefixes in the required language.
Best Regards,
- Victor
I don’t understand how to translate Product Categories with your simulate translated prefixes?
You can’t do this with taxonomies, it’s only possible for custom fields. For the rest, you can use some neutral prefixes. In general, it is not possible to translate or somehow change prefixes for different languages.
Best Regards,
- Victor
Hi, I seem to be having problems setting up the filter for a category archive page. I’ve set up using the same way I have done successfully in the past.
For some reason the attributes are not being picked up? I am seeing the titles ( brand, type, size) but no options are displayed. “BRAND There are no filter terms yet TYPE There are no filter terms yet SIZE There are no filter terms yet”
Look forward to your help and support.
Thank you.
Hi itsmeifti
Usually, in the “Where to filter” dropdowns, you need to choose “Taxonomy + Any taxonomy page with the common query.” If this is not working, try setting it on the exact category page and check if it will display everything correctly on it. If it works on a certain category page, this means that every archive page has a unique query, and it will require a separate filter set for each of the category pages.
Best Regards,
- Victor
Yes thanks Victor, I’ve used it as you describe (separate filter, on exact category page) for many other category and attribute archive pages and that has worked. Very confused as to why it is not now working with the latest attempt! Wondering how to solve or go forward now? Many thanks
Perhaps something needs to be cleared or re-created (WC tools? Clean tables,recreate lookup tables etc?) Could that be it?
Hi itsmeifti
It depends on what type of templates it is using. If it is the default approach like WP has for its archive pages with a common query across all of the pages, then it will work fine with one filter set, as there’s one common query that displays the posts on the page. But if you are using some page builder to create a template for archive pages, it can create unique queries across all of the pages, then it will require a separate filter set for each category page.
Best Regards,
- Victor
Hi, my filters stopped working after updating the plugin. Could you assist with this? I’m using ACF (Capacity Bar).
Hi casters
Have you tried going to the filter set settings and hitting the update button?
Best Regards,
- Victor
I tried but nothing
Can you please send the link to the page with the issue so we can check it?
But please note, that generally there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.
If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.
Best Regards,
- Victor
Hello! The H1 Titel replacement is not working on my WooCommerce categories. I use the Kadence theme. They use the “woocommerce_shop_loop_item_title” as I found here: https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-change-the-woocommerce-product-loop-title-tags/
I also tried you “H1 hook” from this page: https://filtereverything.pro/resources/all-about-seo/
Example page: https://myb.day/shop/k/t-shirts/thema-dino/
Hi joch6n
Have you tried using this “woocommerce_shop_loop_item_title” hook to change the data of the title on your own text without the filtering plugin? Just a code snipped to replace the data in H1 to see if this hook is exactly responsible for the H1 on your page.
Also, we haven’t noticed any additional text data after or before refrashing it simply not changing the H1 at all. Can you point where exactly it is appearing?
Best Regards,
- Victor
You need to use a SEO extension to see the additional text in the title. You can also see it in your browser tabs. Screenshot: https://share.zight.com/6qu1v0y0
I have asked the Kadence team for the H1 hook for the H1 problem.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have sent the PM with login.
We have checked the site, and it looks like it can be connected to the theme or any plugin that you have on your site we tested it on our side and this is not happening. You can test it even here – https://demo.filtereverything.pro/product-category/electronics/smartphones/
Firstly we’d recommend changing the theme to the default WP theme and testing it if it won’t fix it disable all of the plugins on the site and test it. Then you can turn them on one by one in order to understand which is exactly causing this issue.
Best Regards,
- Victor
Hello, I found that the Ajax function is the problem. If I deactivate “Ajax for Filter” the most of the issues are gone. But a filter without Ajax makes not much sense.
The Kadence support told me, that “woocommerce_page_title” is the right filter, but the title is still not changing.
Hi joch6n
Can you please give us permission to turn off any plugins on your site and change the theme to the other ones? So we can point out the exact issue that is causing this behavior.
Or you can set up a staging site for us so we can do it there.
Best Regards,
- Victor
Hello, I found that the Kadence theme (https://wordpress.org/themes/kadence/) is incompatible with your plugin. It is one of the biggest themes in the WP repository. Many people here and in wp.org have the same problems. It is working with the standard 2024 WP theme.
If you can set up the staging site for us so we can debug it and apply some changes we potentially can fix this issue.
Best Regards,
- Victor
Very cool!
I sent the staging info via PM.
Hey Victor, the Kadence support sent me now a working snippet to change the Woo title:
add_filter( ‘get_the_archive_title’, ‘custom_woocommerce_page_title’, 50, 3 ); function custom_woocommerce_page_title( $title, $original_title, $prefix ){ if ( is_product_category() ){ $title .= ’ my custom add-on’; } return $title; }
The hook is: get_the_archive_title
But the hook is not working with your snippet. He also told me, that he needed to set the priority to 50, to get it work.
I hope this helps for the title issue.
Hi joch6n
We have already set up a code snippet on the staging site to change the titles (at least on the shop page so far – https://myb490.e.wpstage.net/shop/ you can test it with the colors filter ), but we haven’t tested it yet on the taxonomy pages. That’s not the issue. The issue is in this weird SEO Title in the head section of the site, which for some reason adds random text and we are still checking it.
“FacebookTwitterInstagramPinterestGoogle BewertungenSucheErweiternErweiternFacebookTwitterInstagramPinterestGoogle BewertungenSucheRasterListeWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtWeiterLadenErledigtScroll nach obenScroll nach obenUmschaltmenü schließenSuche”
Best Regards,
- Victor
Hey Victory, your snippet is working fine on my production site. The H1 title issue is fixed for me. Thank you for that.
Something I can ask the Kadence team about the random Text in meta title?
Currently, we are checking it, but would be nice if the Kadence support provided some information if there’s some code or anything that changes the SEO Title as well, or somehow works with the SEO title. Because if it does work well on other themes, there must be some extra functionality in the theme to work with that SEO Tilte that can cause potential conflict, so would be nice to know if there’s such a code and where it is to check it and debug it with our plugin.
Best Regards,
- Victor
Hi joch6n
A little update on this, it is possible that we might find the issue, we are still testing it but it looks like it is working as it should.
Currently, you can test it on your site here – https://myb490.e.wpstage.net/shop/ with the solution that we have added. To check if everything is working correctly.
Best Regards,
- Victor
sounds great!
We updated our previous response, please test it with us as well. Perhaps you might notice something that is not working correctly.
Best Regards,
- Victor
Looking good. I found no problem on the staging site. The random words are also gone now.
I think you know this already, but I got this information from Kadence:
I believe I’ve tracked down the issue. I discovered that the random words in the meta title were coming from the mobile menu which has several SVG images containing <title> tags. I initially thought this was incorrect but after conferring with our developers, the <title> tag is actually a valid tag within an SVG and used for accessibility purposes.
It looks like the Filter Everything plugin is searching for “title” and collecting all of the title tags on the page and putting them into a single string. To avoid this behavior, the plugin needs to either search for the first title tag on the page or, even better, specifically search for the title tag within the <head> section of the page.
I would recommend forwarding this information to the plugin developer so they can adjust their script to allow for multiple title tags on a page.
Hi joch6n
Yes, this is exactly what we have changed in the plugin. Even though it may look like it should not cause any issues. But after closer examination, we noticed it and tried with the first title tag only, which worked.
In any case, this will be one more time checked by the development team, and they decide if immediately provide a fix or with the new update that should come out.
Currently, we can fix it on your site. So you can provide the needed site where we can add a temporary fix on it.
Best Regards,
- Victor
Thank you! I sent the data for the site.
Done! You can use the plugin with the temporary fix now. Just make sure you won’t reinstall it so this fix won’t disappear. And with the new version, this should be included by default.
Best Regards,
- Victor
Hello! The SEO Title comes with a number of random words on my website. After reloading the page, everything is fine.
Website: https://myb.day/shop/
You first need to select a category and the topic. See: https://share.zight.com/YEubP8NX
Hi joch6n
The answer will be provided in the second similar comment here – https://codecanyon.net/comments/31006274 in order to remove the confusion as both comments are the same issue.
Best Regards,
- Victor
Issue with displaying prices including VAT in price filter
Hello Filter Everything team,
I’ve encountered an issue with the price display in the price filter on our site. Here’s the situation:
The product prices in our store are entered without VAT (as this is how we receive them from our suppliers). On the site, the product prices are correctly displayed with VAT on product pages and in the shopping cart. However, the price filter in Filter Everything Pro shows the prices without VAT, which causes confusion for users, as there is a mismatch between the price displayed in the filter and the final price shown on product pages. Unfortunately, due to logistical and operational reasons, we cannot input the prices directly with VAT in the store and must keep them without VAT in the backend.
My question is: Is there a way to adjust or customize the price filter so that it displays prices including VAT in the filtering, even though they are stored in the database without VAT?
Any help or suggestions on this matter would be greatly appreciated!
Thank you in advance!
Hi calintomsa
Thank you for choosing Filter Everything PRO.
To include taxes in the range filter, you have to use two hooks ‘wpc_set_num_shift’ and ‘wpc_unset_num_shift’ provided in the plugin.
Here you can find the code example of how to use them if your taxes are 10% from the original price – https://gist.github.com/wpserve/430c34449708a7dcd5b630839a05cdbc
If your taxes are different and for example have a fixed price you have to change this code in accordance with your situation.
Best Regards,
- Victor
Thank you, Victor, for the quick response. Everything is working fine.
Hi calintomsa
We are glad to hear that everything is working correctly.
Best Regards,
- Victor
Hi, I use filter everything pro for woo commerce, and have a specific filter for my ‘brand’ pages which are an already filtered page away from the main ‘shop page’. The main filter for the shop page works fine, and also with the brand page filter, however, the filter on the brand page for some odd reason has set every filter but 2 with a very light weight on the text (I can provide a link for an example) and then 2 with the normal text weight which is the same on the shop page filter. Is there any reason why this would have occurred? Many thanks.
Hi theclothessuppliercontact
Thank you for choosing Filter Everything PRO.
Yes, the link to the page with the issue would be very helpful, also if you can create a small video or screen to see the exact issue it would be even more helpful to resolve your issue.
Best Regards,
- Victor
hi yes of course..
An example of a page where it isnt working correctly with the text weight is: https://www.theclothessupplier.com/product-category/ralph-lauren/
The example of the page where it is working is: https://www.theclothessupplier.com/shop-the-sales/
I’m not sure how to post a video for example but would happily do this so let me know if you need any more info.
So what you mean is the grayed-out filter terms – https://prnt.sc/FbAE6b6KMac_
They are grayed out as there are no products on this certain page with those attributes applied to them. You can choose to hide empty filter terms in the filter set settings under “Where to filter”. There will be an “empty term” option, you can set it to always hide.
Best Regards,
- Victor
Thank you for your quick reply Victor, maybe I should have said this first but there are products for them specific filters on the page. So for example on the link I provided, if you clicked joggers, products (in the jogger category) will be filtered and show despite it being ‘grayed’ out.
Perhaps you are using a custom template created with Elementor on archive pages? If this is the case, it can generate unique queries across all archive pages instead of functioning like a typical/common query on archive pages. Try placing a filter set on this specific archive page and check if it will display the correct terms. If it does, then you will need a separate filter set for each category page.
Best Regards,
- Victor
Yes this didn’t work, strangely enough it only has the 2 same categories in bold on all the same pages also.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have purchased the pro version of the plugin “Filter Everything Pro”. Activated it on one of my wordpress page. But it is not working as expected. Page URL: https://h2t.6b9.myftpupload.com/events/
You can see the filter on bottom of this page before footer. When I have select the filter it redirects to 404 page.
I have activated a post filter (BY ACF custom field) set there on the above page.
Please let me know where I am going wrong? Why it is not working on my page?
Hi Bumandal
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi Support, Credentials for wp-admin dashboard is sent by following the rules that shared by you through the document. Please check this out and solve this issue as soon as possible.
We have checked the site and placed the filter on the exact page “events” so it is working now. Unfortunately, you have only 4 posts on the page, and all values are applied to the same 4 posts, without any values that are applied only on one post in order to test the filtering normally. So for example value “red” will be applied to only 1 post and not 4 posts, to actually see the filtering if it will display this one product or not.
Best Regards,
- Victor
Hi Victor,
Thanks for your quick response. Yes post filter (with ACF field) is working on events page now.
We have another query, we want to show date picker on “Event Start Date” and on “Event End Date” filter instead of dropdown. How can we set date picker for those two fields? On Filters Set I am not able to select the “Date Range” for those two fields. Can you please check this out and advice us to resolve this issue.
Currently, the date picker filter is only working with the post date, but the development team is working to add the ability to use the date range filter for custom date fields as well.
Best Regards,
- Victor
I purchased the plugin but the license key doesn’t work at all.
Hi Rubel3200
Thank you for choosing Filter Everything PRO.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Hello,
I realized this Plugin wasn’t what I needed. I’d like to request a refund.
Thank you.
Hi davidjibri
Thank you for choosing Filter Everything PRO.
We are sorry to hear that the plugin didn’t meet your expectations.
Can you please explain what exactly didn’t work out for you? Perhaps we could help with the solution.
In general, a refund is possible with the appropriate form from the account where the plugins were purchased. After this step is done, you will need to wait for an answer, usually, it takes up to a week or two.
Please note, that the support team is not working with the refunds.
Best Regards,
- Victor
Clicking the options on the filter is sluggish. It feels like something is processing each time something is checked. Can you fix that so that it’s not doing that.
Hi mkmugaba
Thank you for your interest in the Filter Everything plugin.
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.
If you are using the Free version of the plugin, please make a request in the forum section here – https://wordpress.org/support/plugin/filter-everything/
Also, please make sure you have added the link to the page with the issue and instructions on how it can be recreated.
Best Regards,
- Victor
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