no this one, but that one : https://prnt.sc/tQIdLLGu04LR

Hi jpbond13

There are two options:

Empty terms and Hide empty filters:

Empty terms – Always hide, hide filter terms if they are (0) – https://prnt.sc/U8-FG-ftMMQ0

Hide empty filters, and hide whole filters if all of the filter terms (0), for example, this range slider has nothing – https://prnt.sc/wRSUqvJPINN6 so when you turn on hide empty filters, it will be completely hidden.

Best Regards,
- Victor

Thanks a lot, understood, it works now !

Hi immunizationeconomics

Try going to the FIlters -> Settings -> URL Prefixes, and make them all unique like fe_prod, fe_type, fe_color, and so on. Not like fe-type or fe-color it is important for the testing.

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Hi modeluniverse

Thank you for choosing Filter Everything PRO.

You can place the filter set on the Common WordPress pages + All archive pages with the common query”.

But if the Shop page has a unique query that is different than it is on the category pages, then the only way out is to create two filter sets, in order to make it work.

Best Regards,
- Victor

Hi kitkah

It all depends on how exactly this plugin works under the hood, and whether it applies any modifications to WP_Query, or changes some other aspects. Perhaps you can direct this question to the development team of this Event plugin. They might be able to offer some solutions for this. Our plugin is working with the WP_Query on the page in order to filter displayed posts.

Best Regards,
- Victor

Thanks for your help. I’ve chosen to move the shop to a sub-domain to avoid the conflict.

Hi kitkah

That’s a really good solution.

Best Regards,
- Victor

Hi pps30ak

You can write a message via PM so we can respond to you via Email if you need to share private information. And provide more detailed information.

Best Regards,
- Victor

Hi Victor, all done and emailed to you

Hi Snoepys

We are glad to hear that the issue was resolved.

For others who are wondering how this can be done, it relies on the WP_Query that displays those posts/products on the page, usually, there is a hook to change that message, or you can simply change the template message from the theme or plugin.

Best Regards,
- Victor

Thank you, credentials sent

Hi garretonfco

We have checked the site and placed the filters on the needed page. The filter widget is in the footer as it seems like the sidebar widget is simply hidden by your template from the theme on this page – https://prnt.sc/Ze0PMzkpJU-T you need to check how you can turn it on, when you find it make sure you will delete the filter widget from the footer. Currently, you can test it from there and see that everything is working.

Also, you have some errors that you might want to check in the query monitor.

Best Regards,
- Victor

Thank you very much Victor!

So I found you solution here: https://filtereverything.pro/resources/mobile-devices-new-approach/ Now the filter button do not appear on every page but its localisation is not very nice: it’s right after the header and before the title of the listing page. I’d like for it to appear after the title of the page, and even better before the filtering selection that exist by default on woocommerce. Could you help me achieve that?

Hi tsukimichan

You have two options, you can place it via hook in the needed place, or you can create a child theme and create your own template by placing there the mobile button shortcode in the exact place that you need.

Best Regards,
- Victor

Hi gluehbirne

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi victor,thanks for your reply. i did.

Hi gluehbirne

We have checked the site, and the issue is in your templates. We have installed the file manager plugin and renamed the “filters” to “filters8” in order to not use your custom templates, and everything is working well.

Please debug your custom templates and fix the issue that is causing this.

Best Regards,
- Victor

Hi zbm

Thank you for choosing Filter Everything PRO.

Can you please send the link to the page with the issue so we can check it?

Best Regards,
- Victor

We have checked the site, and since you do not have a Blog page, we placed the filter set on the category pages, it is working and filtering. But there are a couple of issues.

First issue – all of your categories show the same posts.

The second issue – is the pagination, which is not really compatible, as it is using GET parameters with the query ID and page parameter.

There is a hook wpc_filtered_query_end:

do_action( 'wpc_filtered_query_end', $wp_query );

With the help of this hook, you can write the custom code to make the pagination work with the filtered query, and pass the pagination parameters on it.

Best Regards,
- Victor

The filters seem to be working now. Thank you. I am now working on customizing the buttons to make them match the websites theme. Is there a guide for doing custom CSS for styling? I’d love for the search field to be in line with the buttons rather than the full width of the widget.

I’m using the selector: .wpc-term-item-content-wrapper and am getting a strange border around the text and the category text color is not updating to match the wpc.term-count-value. Any help you can provide would be awesome.

Here’s the blog page – https://kimewoodsdev.wpenginepowered.com/blog/

Hi jackie122

We’d love to help, but unfortunately, we do not debug/provide custom codes as this is out of the scope of support guidelines.

There are no CSS guidelines, and it is not really possible to make some. All you need is a browser inspector tool to choose the exact element that you need to see what styles and classes it is using and modify them to understand if this is the needed one.

And you need to know the CSS specificity – https://developer.mozilla.org/en-US/docs/Web/CSS/Specificity in order to have a higher priority and rewrite the styles.

Best Regards,
- Victor

Well, it depends on what type of plugin you are using for translation. If it is translating the text dynamically on the page it won’t work. If you are using the plugins like WPML then it should work nicely, on your translated pages, attributes, taxonomies, and so on, just please note that the sting translation is not working with the filters. If you have a category of cars, you need to translate it into other languages, and so on.

Best Regards,
- Victor

Hello Victor. Back to Price filter, and Currency switcher. You plugin works perfectly with CURCY free version (only 2 currency), but when I isntal the premium version, the Price filter works only with EUR (base currency). do you know some solution?

Hi Attila

Please add this code to the functions.php file of your plugin. If you do not have it then you can use a plugin like code snippets – https://wordpress.org/plugins/code-snippets/

add_action('init', 'flrt_add_currencies_support_add_pro');
function flrt_add_currencies_support_add_pro() {
    if ( flrt_is_woocommerce() ) {
     // For the CURCY PRO - Multi Currency for WooCommerce
         if ( defined( 'WOOMULTI_CURRENCY_VERSION' ) && WOOMULTI_CURRENCY_VERSION ) {
            // Converts values into selected currency. Visible in the range slider form
            add_filter( 'wpc_set_num_shift', 'flrt_set_curcy_shift', 10, 2 );
            function flrt_set_curcy_shift( $value, $entity_name ) {

                if ( $entity_name === '_price' ) {
                    if ( method_exists( 'WOOMULTI_CURRENCY_Data', 'get_ins' ) && function_exists('wmc_get_price' ) ) {
                        $settings = WOOMULTI_CURRENCY_Data::get_ins();

                        if ( ! method_exists( $settings, 'get_current_currency' ) || ! method_exists( $settings, 'get_default_currency' ) ) {
                            return $value;
                        }

                        $currency           = $settings->get_current_currency();
                        $default_currency   = $settings->get_default_currency();

                        if ( $currency !== $default_currency ) {
                            $value = wmc_get_price( $value, $currency );
                        }
                    }
                }

                return $value;
            }

            // Converts values back to default currency for WP_Query
            add_filter( 'wpc_unset_num_shift', 'flrt_unset_curcy_shift', 10, 2 );
            function flrt_unset_curcy_shift( $value, $entity_name ) {

                if ( $entity_name === '_price' ) {
                    if ( method_exists( 'WOOMULTI_CURRENCY_Data', 'get_ins' ) && function_exists('wmc_revert_price' ) ) {
                        $settings = WOOMULTI_CURRENCY_Data::get_ins();

                        if ( ! method_exists( $settings, 'get_current_currency' ) || ! method_exists( $settings, 'get_default_currency' ) ) {
                            return $value;
                        }

                        $currency           = $settings->get_current_currency();
                        $default_currency   = $settings->get_default_currency();

                        if ( $currency !== $default_currency ) {
                            $value = wmc_revert_price( $value );
                        }
                    }
                }

                return $value;
            }
        }    
    }
}

Best Regards,
- Victor

Hi Imre81

Thank you for choosing Filter Everything PRO.

Try going to the filters -> settings -> experimental -> and turn on this option -> https://prnt.sc/dGzaDRQCutd4 it will hide out-of-stock products from filtered pages.

After you apply this option, go to the filter set and hit update, then test it. (Before testing do not forget to refresh the page with filters)

Best Regards,
- Victor

Hi ecomreserve

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

If it is activated on more than two sites, then you cannot activate it on more sites at the same time. But you can send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it on all of the sites, so you can activate it only on the needed ones.

Best Regards,
- Victor

Hi MrPaulsky

Thank you for choosing Filter Everything PRO.

If you set it on the “Common WordPress pages + All archive pages” the filters should be displayed on the shop page and the category pages.

But please note, in some cases, the Shop page and the category pages have unique queries, this will require creating two filter sets, one place on the shop page and the second one on all product categories.

There is no ability to place one filter set only on certain pages, as they can have different queries.

Best Regards,
- Victor

Thank you Victor, I think this is the answer to my question!

Hi rajatbagaria

Do you have any custom codes on the site that are applied on the “posts_search” hook that changes the default searching algorithms?

Also, please send the ink to the page with the issue so we can check it.

Best Regards,
- Victor

Hi mkokash1

For the WooCommerce, there is this plugin – https://wordpress.org/plugins/load-more-products-for-woocommerce/

Also, there is a hook wpc_filtered_query_end:

do_action( 'wpc_filtered_query_end', $wp_query );

With the help of this hook, you can write the custom code in order to make the AJAX/load more/infinite scrolling pagination work with the filtered query, and pass the pagination parameters on it.

For the second one, you can use template overriding – https://filtereverything.pro/resources/templates-overriding/

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Can you please disclose an email that I can send the links to? I’d rather not post them publicly.

You can send it via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

We have checked both pages, and both tested for speed and the results – https://prnt.sc/FVwNtXk3sJ4D (we removed all of the links and images so all you see only the page and speed test)

They both are loading at the same time, only from time to time on both pages the server response time can take up to 9 seconds. Without matter if there is a filter or not. So it looks like the issue is in the server response time and its hardware.

Best Regards,
- Victor

Hi queenie_robertson

Thank you for choosing Filter Everything PRO.

If you mean that you can sort filter terms from the categories in the DESC alphabetically, you can do it in the filter set, navigate to the needed filter, click “more options” and from there choose the sorting order for your filter terms.

If you mean that you can sort products/posts with the sorting widget by categories, then it is not possible, as one product/post can have multiple categories applied to it.

Best Regards,
- Victor

Hi andrej91

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi Victor, i sent credentials via PM.

Hi andrej91

We have checked the site, and the issue is that you are using Elementor for those pages, and Elementor creates a unique query on each of those pages. If we set it to the 3rd query, on your /fiber-diski/ page, everything is filtering and counters are displayed correctly.

You can create separate filter sets for each of those pages. Or simply use another template that will use common queries on all of those pages. Same as default archive pages do.

Also, we set up an AJAX container to filter on this /fiber-diski/ inside the filter set in the “HTML id or class of the Posts Container” so you can check it as well.

Best Regards,
- Victor