Hi dannyhomecarepulse

Can you please send the license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites, so you can activate it only on the needed ones?

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

ok i just sent you a message with the details

Hi dannyhomecarepulse

Done! Now you can activate it on the needed sites.

Best Regards,
- Victor

basically, I need to not redirect to another url based on the query strings given for a specific page, but to just pass them to the page

I resolved the problem which was due to the same query string as the Prefix for the Url in a filter.

Hi pcarter3

Thank you for choosing Filter Everything PRO.

Yes, the Prefix URL is very important, as it should be unique in order to not cause any issues. You did a great job resolving this issue.

Best Regards,
- Victor

Hi KellyDillon

Yes, the key is to have specific questions in order to understand the root of the issue. Please let us know their response, as we need to have at least some information on hand in order to understand it fully.

Best Regards,
- Victor

Hello Victor. It’s been a month but I wanted to tell you the results. Your plugin (as you know) is FINE! It really is such an excellent plugin.

In the end, Dreamhost elevated support discovered two Amazon bots (for Alexa) that were getting lost/trapped/bouncing around-I forget the supports language-on the site. They blocked the bot in the robots.txt page and for the past three weeks, the site has been as fast as it can be.

Thank you thank you Victor for your repeated attempts to try to help me. I am a humble person working on WordPress sites, and this issue was well beyond my skills. Although I did learn a lot.

It was never every your plugin, but as you suspected, something else. Amazon. Go figure! (well you might have).

Thanks again for your excellent plugin and outstanding support!

Hi KellyDillon

Thank you for your message. We are glad to hear that the issue has been found and fixed. We have encountered these bots a few times ourselves and there are really only one or two options: either use robots.txt or a firewall to block them as they ignore any setting.

Best Regards,
- Victor

I am using WPBakery page builder, and specific page element post grid.

Site is not public, it is under construction, so I can send you access credentials in private message.

Mine solution:

When change to pagination display style, than results are loaded by admin-ajax.php, POST request, but filter params are in url.

So just added pre_get_post action to apply GET params before added posts are loaded.

Hi dragspas

That’s a good solution when you are using AJAX pagination, it should serve the purpose. Good job!

Best Regards,
- Victor

Hi rekosa

In the plugin folder src/wpc-default-hooks.php file, there is this function:

    if (!function_exists('flrt_stock_status_term_name')) {
        function flrt_stock_status_term_name($term_name, $e_name)
 {
            if ($e_name === '_stock_status') {
                $term_name = strtolower($term_name);
                if ($term_name === "instock") {
                    $term_name = esc_html__('In stock', 'filter-everything');
 }

                if ($term_name === "onbackorder") {
                    $term_name = esc_html__('On backorder', 'filter-everything');
 }

                if ($term_name === "outofstock") {
                    $term_name = esc_html__('Out of stock', 'filter-everything');
 }
 }

            return $term_name;
 }
 }

Which is using the next hook

add_filter('wpc_filter_post_meta_term_name', 'flrt_stock_status_term_name', 10, 2);

So you can write your own custom code, or change it in any way you want to the needed values.

Best Regards,
- Victor

Hi bsack

Thank you for choosing Filter Everything PRO.

Please check the quick start guide – https://filtereverything.pro/resources/quick-start/ in order to get all of the needed information.

If you want to place the filter set on a singular page, please check this screenshot – https://prnt.sc/ijSv2GalzJ5q

Best Regards,
- Victor

Hi Victor – all the reference material you provided only describes Woo Commerce products. I have custom posts that are labelled that I want to be able to filter that are not woo commerce products. I tried to follow the links you sent but still can’t get it to work as intended. Can you please point me to a step by step guide to achieve the following: 1. Custom pages or posts are created with labels on the page 2. On a elementor page, I want to be able to filter and search for the pages labelled, based on the labells I’ve given the individual pages (eg. one of the filters will be “location” and each page will have a location label.

If you can guide me to make this work according to my use case that would be much appreciated. If it can’t work for non woo commerce filtering I’d appreciate a refund.

Thanks

Hi bsack

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also please send the link to the pages where you want the filters to be displayed, and provide additional information on what CPT post you want to filter on those pages, so we can set you up an example on those pages.

Best Regards,
- Victor

Follow up: I realized that since I’ve set the listing of cake posts to display within a Page, that perhaps I would need to set the “Where to Filter” to be Pages and Cakes. So I did that. Now it works and I’m able to select the query. Sorry to bother you. Figures I work it out after mucking about for 30 minutes, submitting a support inquiry, and then mucking about for another 10 minutes.

Hi 5iveLeaf

Thank you for choosing Filter Everything PRO.

We are glad to hear that the issue was resolved. You did a great job!

Best Regards,
- Victor

Hi raodatha

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please send the link to the page where are you trying to make the filter work, so we can start right away.

Best Regards,
- Victor

Hi optimisticallygreen

Thank you for choosing Filter Everything PRO.

If you are using woocommerce you can create separate attributes for each of those filters, and then create a filter by each of those attributes.

If you are using some type of CPT post. We’d recommend adding different custom taxonomies (so if you want 10 separate filters you need 10 custom taxonomies (in short taxonomy is like category, tags… those are two separate taxonomies)), in order to create your custom taxonomies, you can use this plugin – https://wordpress.org/plugins/custom-post-type-ui/

Or you can use custom fields, same approach, if you need 10 different filters, you need to create 10 different custom fields in order to create from them filters.

Best Regards,
- Victor

Thanks, but the category has already been excluded.

These are alll the categories that need to be shown and filtered: https://prnt.sc/fZXU7_5CKTfQ

These categories do not need to be shown or filtered: https://prnt.sc/ftbqO3jFJo0q

But the first result on the page is a post in the category ‘Kunstbox Klantpagina’s’. That is the only category the post is assigned to, yet it is still shown in the results.

Does this mean the filter has been corrupted? If so, how can I fix it? Delete and make the same filter again?

Thank you.

Hi Victor, It is solved! I totally forgot to check the Divi blog settings. When I set ‘Posts for current page’to NO, then the included categories can be chosen. Si I chose all of them except ‘Kunstbox Klantpagina’s’ and now the filter results are perfect. Sorry to have bothered you! Regards, Elisabeth

Hi Elisabeth

We are glad to hear that the issue was resolved. You did an amazing job!

Best Regards,
- Victor

Hi anomaliaenvato

Please check some of the hooks on the documentation page – https://filtereverything.pro/resources/hooks/ the “wpc_filter_post_meta_term_name” is what you need for changing names.

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Thank you very much for your help. I really appreciate it

Hi raodatha

Thank you for choosing Filter Everything PRO.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

Hi Cristime

Please check this page with the troubleshooting – https://filtereverything.pro/resources/mobile-devices-new-approach/ you can find your issue under the “The mobile button is visible on all pages”

Please note that generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

We have checked the site, and it seems that the issue is in some custom code, that changes some values in the filter terms. We have tested it with the _price meta key dropdown, and everything is working as it should. But this custom field either you are trying to translate it somehow or any other manipulations, but there is a custom code that breaks it all.

Best Regards,
- Victor

Hi, I think the problem is because the subdirectory instalation, I tried in a subdomain staging site and it runs well… perhaps is a bug of the plugin?

Hi fmanez

The subdirectory WP installation can indeed cause issues, especially with the permalink and DB configurations. This is all strictly dependent on how it was created/configured and what type of custom solutions were applied.

Best Regards,
- Victor

Hi nyheim_grafisk

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi Beni

Thank you very much for the update. Yes, please let us know the results.

Best Regards,
- Victor

Hi Victor,

I just wanted to let you know that we’ve resolved the issue and identified the cause. WPML support wrote:

“On your staging site, our 2nd tier support found that there could be corruption in the database when changing the default language from German to English, and that caused the issue. We fixed it by changing the product custom base to ‘s’ in Settings > Permalinks.”

Additionally, I had the “WooCommerce Multilingual & Multicurrency” plugin installed. To ensure the filters worked correctly, I had to change the “product base slug” since it was the same for both German and English, which was simply “s”. I changed the German translation to “sde”, and now the filters are functioning properly.

Of course, the values for the slugs are different in each case. However, in our case, the specific slugs for the URLs don’t play a significant role because I’m correcting the permalinks using the Permalink Manager.

Best regards, Beni

Hi Beni

Thank you for the update on this. We are glad to hear that the issue was resolved.

Best Regards,
- Victor

Hi sagar2100

We have checked the site and added the [fe_widget] shortcode to your search template under the search field in order to display filters.

The issue with the search is that it is doing the search like this ”?s=a” instead of ”?s=a&post_type=products” The posts type should be there in the URL as well then everything is filtering correctly. If there is no post type then all posts are displayed there, and the query becomes not filterable.

Best Regards,
- Victor

Hello Victor,

Thanks for your help. We actually have separate page just for product search. It is different from the general search in the header. Here is the link to the page – https://jhtechnologies.com/product-search-page-2/. The post list on this page is only for products and the filter set is still not appearing on this page. I have updated the filter set to this page.

Can you please look?

Hi sagar2100

Done! Please check the page now. The issue is that you have two pages with the same name and you chose the wrong one in the filter set settings.

Best Regards,
- Victor

Hi fidelizaplataformas

Thank you for choosing Filter Everything PRO.

Can you please send the link to the page with the issue so we can check it?

Best Regards,
- Victor

Of course, https://medinaautopartes.com/ We have 3 filters in this section, the first one on homepage; second one on this section https://medinaautopartes.com/sucursales/ and the last one is on the section store like this https://medinaautopartes.com/categoria-producto/defensas-fascias/

i will wait for your answer.

So you are referring to the fact that when you choose any filter terms, it is grayed out to update all of the other terms’ status. Unfortunately, there is no possibility to turn it off. However, the development team has plans to make such a filter option as well, without updating the statuses.

Usually, it takes milliseconds, but the issue on your site is the server response time is 7-9 seconds – https://prnt.sc/NWE55N8ChuSF

It is either the limitations of the hosting you are using or bad server hardware. Also, can be overusing of page builder features making the site extremely “heavy”. If the response is so slow you need to check your server.

Best Regards,
- Victor

Hi wreskidesign

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

only adding this code helped:

.wpc-filter-label-wrapper:hover { background-color: blue !important; } .wpc-label-input:checked ~ label .wpc-filter-label-wrapper { background-color: blue !important; }.

but is this the right solution?

Hi anomaliaenvato

The styles are inherited from the theme and page templates. So more likely the search page template has a different style for it, and the elements are inherited from them, that’s why they look different and behave in a different way. Yeah, there are no wrong solutions with the CSS, if it helps it to look good, then it is more than fine.

If you have any other questions, please note that generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor