8944 comments found.
Good morning,
I just purchased your plugin (it’s wonderful), but I’m encountering some difficulties and need some help. I have a website with WordPress + Divi + WooCommerce + WPML, and the products have some custom fields created with ACF.
Your plugin filters by COLOR and MATERIAL (both are WooCommerce product attributes) and also filters by DISCOUNT, which is a custom field created with ACF. The “Chips” and sorting are also included, and the sorting works perfectly by ordering by the custom field in descending order.
You can see all of this working perfectly in Spanish (default language) at the following URL: https://pilma.com/desarrollo-pilma/categoria-producto/muebles/ (it’s a test site installed in the ”/desarrollo-pilma/” subdirectory).
The problem arises with the WPML translations to Catalan and English. Catalan: https://pilma.com/desarrollo-pilma/ca/categoria-producte/mobles/ English: https://pilma.com/desarrollo-pilma/en/product-category/furniture/
The issues I encounter are as follows:
- In both cases, the attribute filters work well, but the labels are not translated. I tried configuring it as you mentioned in the URL https://filtereverything.pro/resources/with-wpml-polylang/, but when I do that, the filters disappear in the other languages. I also tried translating it through strings, but I couldn’t manage it.
- The filter for the custom field “Discount” does nothing; it changes the URL but does not affect the listing or show the “chips.” However, the filter for ”% Discount” works perfectly…
Can you help me?
‘However, the filter by ‘% Discount’ works perfectly’ -> This is a mistake, I mean the sorting by “% Discount”.
Hi fmanez
Thank you for choosing Filter Everything PRO.
I tried configuring it as you mentioned in the URL https://filtereverything.pro/resources/with-wpml-polylang/ but when I do that, the filters disappear in the other languages.
Everything is correct, you need to create a separate new filter set for each language – https://prnt.sc/EoMEXYKo4D3t and place it on the needed page.
Best Regards,
- Victor
Thanks Victor, now the filters and translated titles are displayed in all languages so the first problem is solved but not the second one which still persists. I mean that the custom field filter does nothing.
Hi fmanez
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi Victor, I already sent the credentials. Incredible fast support.
We have checked the site, and it seems that the issue is in some custom code, that changes some values in the filter terms. We have tested it with the _price meta key dropdown, and everything is working as it should. But this custom field either you are trying to translate it somehow or any other manipulations, but there is a custom code that breaks it all.
Best Regards,
- Victor
Hi, I think the problem is because the subdirectory instalation, I tried in a subdomain staging site and it runs well… perhaps is a bug of the plugin?
Hi fmanez
The subdirectory WP installation can indeed cause issues, especially with the permalink and DB configurations. This is all strictly dependent on how it was created/configured and what type of custom solutions were applied.
Best Regards,
- Victor
Hi,
I am using FilterEverything Pro on a wordpress Avada site. It works fine, but I can´t figure out how I can prevent the page from refreshing and jumping to the top of the page every time a filter is clicked, super annoying! I tried to turn on Ajax in the filter settings and specify the name of the container, but with Ajax turned on the filter function does not load any results. Please help me solve this, it does not work to jump up to the top of the page every time you click on a filter.
Hi nyheim_grafisk
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hello,
I have previously worked with your filter, but this time something is not right, and I can’t find a solution in the comments. Here’s the issue:
I created a page type “Videos” and would like to display an overview of our videos, which I want to filter using ACF custom fields. I have added initial videos and configured the filter.
However, my problem is: each value in the filters shows a count of 0, which is incorrect. As long as I leave “Empty Terms” set to “never hide” and disable “Hide empty filters,” the respective videos are displayed. But when I change these settings, they are no longer shown.
Is this perhaps a known issue for which you already have a solution, or can you help me with this? That would be great. It would be fantastic if you already know a solution or could assist me with this.
Of course, the filter should work perfectly and also display the correct count so that I can use the other options like “Empty Terms” and “Hide empty filters” properly.
At first, I suspected it might have something to do with languages or the new page type “Videos,” so I tried it with another page type “Applications.” Here I encountered the same issue. Additionally, in the backend under “And what to filter?”, several “Applications queries” are displayed. Is this normal, or is it a problem?
Could there be a conflict between the plugins? Among others, we are using:
• WooCommerce
• WPML
• ACF
• Folders
• wpDataTables
• Ajax Search ProBest regards Beni
Hi webadmin118
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
I have just sent you the login credentials. Thank you very much in advance!
Hi Victor,
Have you received the login credentials? When do you think you’ll be able to look into the issue?
If you need any additional information or access details, please let me know so I can provide them as quickly as possible.
Thank you in advance for your help!
Best regards, Beni
Hi webadmin118
We have received the credentials, and we apologize for the delay in our response. We are still investigating the issue on your site and will provide an update as soon as we get to the roots of it. Thank you for your patience.
Best Regards,
- Victor
Update on this issue.
Seems like the issue is in the string translation if we turn it off everything works well and displays correct values.
So you do not need to install any testing environments, it seems the issue is how you used the string translation.
Best Regards,
- Victor
The issue here is that you can not use the string translation to translate the ACF fields, etc, to display them in the filter terms. You either need to create a different ACF field for each language, or all values in one field in different languages, and then in each filter set on the needed filter include/exclude functionality to remove the other language values, but we’d recommend using different custom fields for each language.
So if you configure a bit of string translation it won’t cause any issues.
Best Regards,
- Victor
Hi Victor,
Thank you so much for your efforts. When I disable the string translation, I can see that everything works correctly. I suspect that I may have created the new page type incorrectly in the secondary language.
If I find the error, I’ll let you know. Thanks again for your help!
Yes, it is quite complicated to track the exact issue on the already-created site. That’s why we recommend experimenting with it on the clean WP installation to try and recreate the same issue. Unfortunately, we could not recreate it on our end as we do not know the exact pattern.
But please let us know if you found what exactly caused it or how it can be recreated.
Best Regards,
- Victor
Hi Victor, I’ve spent hours trying to resolve this, but unfortunately without success. Could you configure this for me for a fee? …or should I reach out to WPML to ask exactly what needs to be done? Thanks for your help.
Best regards, Beni
Hi Beni
Can you set up a staging site for us so we can do absolutely what we need including deleting and editing posts, settings, plugins, etc?
If we have this full freedom then we can find the issue so much faster.
Best Regards,
- Victor
Hi Victor,
Thanks for your response!
In the meantime, I’ve been chatting with WPML support and set up a test environment. I’m currently waiting for feedback from their support team. They were able to replicate the issue on the sandbox site, and now the problem has been escalated to their second-tier support.
As soon as I get feedback, I will share it with you. I’d really appreciate it if we can solve this issue in the end.
Best regards, Beni
Hi Beni
Thank you very much for the update. Yes, please let us know the results.
Best Regards,
- Victor
Hi Victor,
I just wanted to let you know that we’ve resolved the issue and identified the cause. WPML support wrote:
“On your staging site, our 2nd tier support found that there could be corruption in the database when changing the default language from German to English, and that caused the issue. We fixed it by changing the product custom base to ‘s’ in Settings > Permalinks.”
Additionally, I had the “WooCommerce Multilingual & Multicurrency” plugin installed. To ensure the filters worked correctly, I had to change the “product base slug” since it was the same for both German and English, which was simply “s”. I changed the German translation to “sde”, and now the filters are functioning properly.
Of course, the values for the slugs are different in each case. However, in our case, the specific slugs for the URLs don’t play a significant role because I’m correcting the permalinks using the Permalink Manager.
Best regards, Beni
Hi Beni
Thank you for the update on this. We are glad to hear that the issue was resolved.
Best Regards,
- Victor
I’m working on replicating the product search functionality found on this page (https://test2.jhtechnologies.com/products) . I’ve set up a custom post type for products using the ACF plugin and have created a dedicated product search page (Type: page). Now, I’m in the process of configuring the filter set with the following values:
Post Type to filter – ‘Products’ Where to filter? Apply filtering if the page is: ‘Pages’ and selected my search page.
And what to filter? shows no WP Queries found. How should I resolve this?
Hi sagar2100
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you want to display your filters, so we can check it all right away.
Best Regards,
- Victor
Hello Victor,
We have sent the credentials.
Hi sagar2100
We have checked the site and added the [fe_widget] shortcode to your search template under the search field in order to display filters.
The issue with the search is that it is doing the search like this ”?s=a” instead of ”?s=a&post_type=products” The posts type should be there in the URL as well then everything is filtering correctly. If there is no post type then all posts are displayed there, and the query becomes not filterable.
Best Regards,
- Victor
Hello Victor,
Thanks for your help. We actually have separate page just for product search. It is different from the general search in the header. Here is the link to the page – https://jhtechnologies.com/product-search-page-2/. The post list on this page is only for products and the filter set is still not appearing on this page. I have updated the filter set to this page.
Can you please look?
Hi sagar2100
Done! Please check the page now. The issue is that you have two pages with the same name and you chose the wrong one in the filter set settings.
Best Regards,
- Victor
I have a problem with the filter installed on our homepage pruebas.medinautopartes.com. When I make queries, a grey bar appears, and I have to wait for the other data to load. How can I make it so that it doesn’t relate to and take so long? I need the filters not to activate until I have selected all the fields because it takes too long to read every time it filters.
Hi fidelizaplataformas
Thank you for choosing Filter Everything PRO.
Can you please send the link to the page with the issue so we can check it?
Best Regards,
- Victor
Of course, https://medinaautopartes.com/ We have 3 filters in this section, the first one on homepage; second one on this section https://medinaautopartes.com/sucursales/ and the last one is on the section store like this https://medinaautopartes.com/categoria-producto/defensas-fascias/
i will wait for your answer.
So you are referring to the fact that when you choose any filter terms, it is grayed out to update all of the other terms’ status. Unfortunately, there is no possibility to turn it off. However, the development team has plans to make such a filter option as well, without updating the statuses.
Usually, it takes milliseconds, but the issue on your site is the server response time is 7-9 seconds – https://prnt.sc/NWE55N8ChuSF
It is either the limitations of the hosting you are using or bad server hardware. Also, can be overusing of page builder features making the site extremely “heavy”. If the response is so slow you need to check your server.
Best Regards,
- Victor
Hi,
I am experiencing an issue with the Filter Pro plugin. I am unable to create any filters, and I keep encountering the following error: “An error occurred. The filter set fields were not saved, please try again.”
I’ve tried several attempts, but the issue persists, and I cannot proceed further.
Hi wreskidesign
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Please help. I have set [fe_widget] on the search results page and only on this page after selecting the filter button it is not highlighted (marked) as a selected filter (it is still shown as another unselected button) but the search page correctly shows the filtered elements (and the url correctly adds an element narrowing the result). Why is the selected filter button not marked on the search page? Other filters set on other pages correctly mark the button if it is highlighted in a different color, only the problem is on the WP search page. Why?
only adding this code helped:
.wpc-filter-label-wrapper:hover { background-color: blue !important; } .wpc-label-input:checked ~ label .wpc-filter-label-wrapper { background-color: blue !important; }.
but is this the right solution?
Hi anomaliaenvato
The styles are inherited from the theme and page templates. So more likely the search page template has a different style for it, and the elements are inherited from them, that’s why they look different and behave in a different way. Yeah, there are no wrong solutions with the CSS, if it helps it to look good, then it is more than fine.
If you have any other questions, please note that generally, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.
If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.
Best Regards,
- Victor
Hi there,
I use Breakdance as a builder in wp. I have the paid version of ACF filters. I notice that there is a slight delay in filtering. It does not run smoothly. is this fixable?
Nathalie
Hi Nathalie
Can you please send a link to the page with the issue along with instructions on how we can recreate this issue to check it?
Best Regards,
- Victor
The page isn’t live yet. Is there another way?
Hi Nathalie
Well, you can send the video with the issue, it would help to understand what’s going on.
Best Regards,
- Victor
Hi, I have a page located here: https://tomkins-collection.org/tomkins-collection/ which includes your Keyword Search as the second element down on the left. The items on this page are all custom post types designed with ACF. We’d like the Keyword Search to be able to search the ACF fields – such as the Culture field (i.e. search ‘Congo’ as a Keyword – if you do this, nothing will show up in the search results.) How would we go about doing this so that a search for ‘Congo’ would show results of all the objects with the ‘Congo’ in any of their custom fields?
Hi klovelace84
Thank you for choosing Filter Everything PRO.
The search field uses the default WordPress search algorithms.
If you want to extend it with the new entities, you will need to write custom code that will extend this logic with the necessary conditions.
For this, you can use the WP hook ”posts_search” to apply the required conditions – https://developer.wordpress.org/reference/hooks/posts_search/ For the needed post type.
Best Regards,
- Victor
Hello, I have purchased PRO version of your plugin.
I want to create “Apply button” mode + redirect to another page on my website but I am doing something wrong.
I want to show filter on homepage and search results on post archive. Filtering on post archive works but the filter is not showing on homepage. If I choose Alternative Location Homepage, the filter disappears on post archive page.
What should I do?
Thank you
Hi leaer
Thank you for choosing Filter Everything PRO.
Please check this page with the instructions on how to create a redirection filter – https://filtereverything.pro/resources/typical-problems/#redirection_filter_instruction
Best Regards,
- Victor
Hi,
we bought the license in April and would like to use it now in a project but there is the error “Invalid License Key” what could we do to solve the Problem?
Thanks in advance.
Hi teamcon
Thank you for choosing Filter Everything PRO.
Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.
Best Regards,
- Victor
Hello. We have 2 licenses of Filter Everything. Any ideea how can we discover what websites are associated with each of this licenses? We manage tens of websites and it is hard to detect. Thanks!
Hi weblike
Unfortunately, there is no such possibility. The only way you can do it is to send us your license key via PM – https://codecanyon.net/user/fe_support so we can provide you with this information.
Best Regards,
- Victor
Thank you. We sent PM to your team. Thank you.
Please send the license keys that you get after following those steps – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key
Best Regards,
- Victor
Hello,
I’m encountering an issue with the “Filter Everything — Sorting” widget on my WooCommerce shop page.
When I try to display the sorting options on my shop page using the shortcode [fe_sort], I get the following error message: “Wrong Sorting widget id. Please, specify the correct.”
this is the screenshot : https://prnt.sc/r80yifY36f8a
Steps I Have Taken: 1. I added the widget to the WooCommerce sidebar using the WordPress Widgets menu. 2. I tried using the following PHP code to insert the sorting functionality into the shop page:
function add_sorting_option_to_shop_page() { if (is_shop() || is_product_category()) { echo do_shortcode(‘[fe_sort]’); } } add_action(‘woocommerce_before_shop_loop’, ‘add_sorting_option_to_shop_page’, 20);
I attempted to identify the widget ID using browser inspection tools and tried using data-wid=”7573” but still encountered the same issue. I also tried using the shortcode without specifying an ID, but it did not resolve the issue
Could you please provide guidance on how to properly display the sorting widget on the WooCommerce shop page? Is there a specific widget ID or additional configuration needed?
Thank you for your help and support!
Hi TxNixon
Please check this page – https://filtereverything.pro/resources/shortcodes/#sorting-widget in the “How can I find widget id?” area.
You need to create a widget first in the widget area in the dashboard, only then you can use the shortcode to display this sorting widget. That’s because you need to create all of the sorting options there, and the shortcode is only to display the already made sorting widget in the widget area, even if it is made in the inactive widget area.
Best Regards,
- Victor
Hi, I have a page located here: https://tomkins-collection.org/tomkins-collection/ which includes your Keyword Search as the second element down on the left. The items on this page are all custom post types designed with ACF. We’d like the Keyword Search to be able to search the ACF fields – such as the Culture field (i.e. search ‘Congo’ as a Keyword – if you do this, nothing will show up in the search results.) How would we go about doing this so that a search for ‘Congo’ would show results of all the objects with the ‘Congo’ in any of their custom fields?
Hi partners37
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can try and help to solve the issue you are facing.
Best Regards,
- Victor
How do I control the order of the items in the filter drop downs (which themselves are ACF’s). The order is nether the same as ACF, alphabetical or number of values.
Hi Nwalch
You can go to the filter set, navigate to the needed filter, and click “more options” and from there you can choose order options. If it is not covering your needs and you need a specific order, you can use the hook “wpc_terms_before_display” and write a custom code that will filter your terms in the needed custom order. More about the “wpc_terms_before_display” can be read here – https://filtereverything.pro/resources/hooks/#terms-before-display-hook
Best Regards,
- Victor
Hey. Can I remove the tags from the filters? It burns through the crawl budget. Ideally, they should be done like a JS or something.
Hi coadr93
Thank you for choosing Filter Everything PRO.
Can you please provide more detailed information on which tags you are talking about?
Best Regards,
- Victor
Hi, credentials for support were created as instructed.
Hi jean280
Please fix the mixed content issue on your site first – https://prnt.sc/j-gTZiLYZjcb
Best Regards,
- Victor
Ok, I have solved the problem
Hi jean280
So everything is working now? Or do you mean that the mixed content issue was solved on the site? Because we still see the mixed content issue – https://prnt.sc/Jj136QP8YGaE
Best Regards,
- Victor
Hi,
I meant that I had solved the mixed content, please check again. The problem continues, on the English page the styles dropdown only loads one style when all the posts have content. On the French page I get the message “There are no more filter terms” even though the posts also have content.
Thanks
About that, it looks like there is no custom field “style” – https://prnt.sc/9KXBwvYh-sXx there is a project_style custom field, but there is no style.
Best Regards,
- Victor
Ok, I’ve fixed that but I still get the message “There are no filter terms yet” And on the English page it only loads 1 style and there should be more
We created a filter in the FR filter set with the correct meta key, we named it “Filter from a correct custom field”
About why it is not showing other terms, all of the posts in that custom field have the same value, and you have chosen to hide empty filter terms, so they are hidden (we have changed that setting). If you want others to appear with the hidden terms option, please apply some other values in that custom field on your posts then check the filters.
Best Regards,
- Victor
Hi, How do I fix the “There are no filter terms yet” problem when using select fields and the select fields have values in the posts.
Tell him that you already edited and saved some posts as it says in his help but you still get the same message.
This happens in the original language and in the translation.
cfeb2b6c-a6df-4958-ad94-86f958f50d59
Hi jean280
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Hi! Looking into buying the plugin, but curious about the Elementor functionality – is it possible to get more information on this, or is there a satisfaction guarantee that if it doesn’t work, we get our money back?
Hi KevvR
Thank you for your interest in the Filter Everything plugin.
The plugin is working with the Elementor perfectly good. Here is the example with the Elementor Loop Grid – https://demo.filtereverything.pro/elementor/
If the plugin won’t work on your site, and we cannot help to make it work, you can get a refund.
Best Regards,
- Victor
Hi,
I have presale question: Is it possible to remove the URL prefix? mypage.com/category/prefix-tag/ –> mypage.com/category/tag/
Regards Pawel
Hi pablof
Thank you for your interest in the Filter Everything plugin.
No, unfortunately, it can’t be removed because it will start causing issues as the slugs will cross. As a result, you will get 404 errors when using filters. All you can do is simply turn off the friendly URL permalink manager. So it will look like a simple GET parameter like ?color=blue&size=xl
Best Regards,
- Victor
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