WAMPserver 3.3.6 – 64bit PHP 8.2.22 – (tried 8.3 same problem) Apache 2.4.41

Hi thefoster9

Thank you for choosing Filter Everything PRO.

Please ask your hosting support to enable CURL in PHP and this error will disappear.

Best Regards,
- Victor

Oh, I think I just found the option in the free version for Parent Filter. If this works I’ll get the Pro for SEO features

Oh, so I can use the parent filter but on category pages where one filter has no related terms it shows “There are no filter terms yet”.

Is there an option in Pro to not show a filter when there are no terms?

I have the option enable to “hide empty terms” but I need to hide the entire filter when there are no options.

thanks

Hi jinsley8

Thank you for your interest in the Filter Everything plugin.

Yes, the PRO version has an option to hide empty filters.

Best Regards,
- Victor

Private message sent. Thank you!

We have checked the site and changed the filter for the home page, setting it exactly on it, “Common WordPress pages + homepage” Previously it was placed on all archive pages.

So you had two filter sets on “All archive pages” But one had dropdowns, and the second one had checkboxes, this is why you had such a conflict.

Best Regards,
- Victor

Very good. Thanks for the help!

Hi dpublisher

1) Category Filtering Issue – for this, you can either use “AND” logic from the more options or if you want the exact functionality that you have described you can write it with the custom code. When the parent category is chosen, then it shows items from all of the child categories, as long as you don’t uncheck it. But with the “AND” logic when you choose parent category and child one it will show products that have applied on them both parent and child, not separately. So logically, the child product applied to the parent category and to the child one specifically.

2) Search Page Filtering Issue – You can use the “Product Search” widget to do the product searching, the correct link should be like this – https://demo.sulakauri.wearede.com/?s=%E1%83%A1%E1%83%90%E1%83%91%E1%83%90%E1%83%95%E1%83%A8%E1%83%95%E1%83%9D&post_type=product it seems that you are using the search plugin with its own algorithms that are not compatible with the filtering.

3) Series Page Filtering Issue – Not sure about this one, but could be that each series page has a unique query, try to place a filter set only on the exact series page, and test it, also make sure you have chosen the correct query in the “And what to filter?”

If you have any further questions, please note that generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time—days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

Hi srini16

As we previously mentioned in our message:

Inside the filter set settings, you need to enable the “folding” option for the filters from the “more options” and use the checkbox, labels, or radio button in the “View in Widget”.

So instead of a dropdown, you need to check either checkboxes or labels in the “View in Widget” since you want to choose multiple options at the same time.

Best Regards,
- Victor

Thank you Victor

Update on the issue.

The WooCommerse released a new update where they returned the old selet2 script that not causing the issue. Please update the WooCommerce to the latest version so everything will work well again.

Best Regards,
- Victor

Works again, tnx

Hi plexus_media

If you are referring to the hierarchy view in the filters, and make them always opened instead of closed you can use the “wpc_hierarchy_opened” hook, and write your own functionality so it will follow the needed logic.

Best Regards,
- Victor

Thanks Victor. I tried using that filter with the below code but it didn’t work. Can you see a reason why; add_filter( ‘wpc_hierarchy_opened’, ‘plexus_hierarchy_filters_opened_by_default’ ); function plexus_hierarchy_filters_opened_by_default( $filters_opened_by_default ) { $new_opened_by_default = [ 19, // Filter ID ]; return array_merge( $filters_opened_by_default, $new_opened_by_default ); }

Unfortunately, we do not debug/provide custom codes as it is out of the scope of the support policy. If you have any issues with it, please contact your site developer, or you hire a developer from a platform like Upwork in order to help you with this code.

Best Regards,
- Victor

Already sent the credentials.

We have checked the site and deactivated those 3 plugins go to the filter set hit update and everything is working well, more likely it is one of those transient plugins, but you can try it more deeply to see which one is causing it to deactivate only the one that causing issues:

weLaunch Framework

Transients Manager

Delete Expired Transients

Best Regards,
- Victor

Thank you so much

Hi thanikoss

Thank you for choosing Filter Everything PRO.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Hi seeznak

Go to the Filters -> Settings -> URL Prefixes and add to each of them fe_ at the start of the prefix, like this “fe_style/fe_pages/...” hit the save button go to the filter set hit update, and go to the page with the filters refresh it and try to filter one more time if it fixed the issue.

Best Regards,
- Victor

That worked! Can you explain why that is? I’ve run into trouble with the prefixes being used, seems like maybe the conflict with the existing attributes in WP, I dunno. But if I know what’s going on then I can avoid this in the future…

Hi seeznak

If you have a category, page, or post with a slug car-something and create a filter with the Prefix car, this will cause issues, as they are crossing, and at this point, WP is confused about what to do with this URL, open a page or a category or apply filters. The prefix always should be unique, when you are using _ it will be one letter while – will be separate ones.

Best Regards,
- Victor

Hi smgcreativos7

Only with the custom code, make all of the options as radio buttons and make them all work together, so you can choose only one option out of all of the filters. Also, you can try to use the templates overriding – https://filtereverything.pro/resources/templates-overriding/

Best Regards,
- Victor

Can you teach me how to do that?

Hi smgcreativos7

No, unfortunately, we do not provide/debug custom coding as it is out of the scope of support policy.

Also, there is no way to teach doing such stuff, realistically speaking, if you have enough time on your hands (a few years) you can check some of the WordPress/PHP/JS development courses. Or you can always hire a developer using a platform like Upwork so he can write it for you.

Best Regards,
- Victor

Hi smgcreativos7

Yes, by default all of the filtered pages are not indexed. When you are creating SEO Rules, you can create a rule for each filter term and for each mix of filter terms, like color blue and size xxl and brand nike. So the SEO Rule will work only for this mix of filter terms when you choose one of them nothing will be indexed, only the exact same as in the SEO Rule.

Best Regards,
- Victor

In other words, only those filters to which I have SEO rules will be indexed?

Hi smgcreativos7

Yes, that is absolutely correct, and here you can find a documentation page on the SEO Rules – https://filtereverything.pro/resources/seo-rules/

Best Regards,
- Victor

Hi smgcreativos7

Thank you for choosing Filter Everything PRO.

There is a hook in the plugin “wpc_seo_canonical,” which you can use.

Best Regards,
- Victor

I don’t quite understand, where do I find this add-on?

Hi smgcreativos7

Well, you can read about hooks here in the WordPress documentation – https://developer.wordpress.org/plugins/hooks/ in order to understand how they are working.

Best Regards,
- Victor

Hi avinash11308

If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.

Best Regards,
- Victor

Hi clshealthinfo

Yes, unfortunately, things you are looking for with predefined filters can be only achieved via URL.

Best Regards,
- Victor

Hi,

Actually I was able to find a way to create a template for specific taxonomy, in this example the Cardiology specialty. However, it seems that not all of the filters appear in the filter widget. Do you know how we could get them all to display? I noticed that you cannot de-select the current taxonomy page in the filter as well.

Yes, you cannot select or deselect the current category filter term. It was made like that to not duplicate the category name on the already-category page.

The filter terms that you see in the filters depend on the posts that are displayed on this category page. So if there are no posts with the category cars applied to them in this category page, the cars category won’t be displayed as a filter term (when you have hidden empty filter terms to always hide).

Best Regards,
- Victor

Hi matthewm174

Please send us the license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Please follow the instructions on this page: https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

Best Regards,
- Victor

private message sent

The license was deactivated across all of the sites. So now you can activate the needed sites. Unfortunately on the site that you provided via PM, there was no license activated.

Best Regards,
- Victor

Hi diederikk

Please read this documentation page about ACF – https://filtereverything.pro/resources/acf/ the code is not needed to display labels instead of values it’s already working from the box in the latest version of the plugin.

Best Regards,
- Victor

Excellent, thanks for the quick reply. I changed the ACF field to label & value, and it works!

We are glad to hear that everything is working well.

Best Regards,
- Victor

Hi srini16

Currently, there is no out-of-box solution for that. You can make it look like here – https://demo.filtereverything.pro/horizontal-views/color-blue/brand-hm/#3-columns

Here’s how you can do it. Go to the filters -> settings -> experimental -> custom CSS and add next styles:

.wpc-filter-set-2450 .wpc-filter-title{
  margin-bottom: 0;
}
.wpc-filter-set-2450 .wpc-filter-content{
  position: absolute;
  left: 0;
  right: 0;
  background: #fff;
  /*box-shadow: 0px 5px 5px rgb(0,0,0,0.1);*/
  z-index: 10;
  border-radius: 2px;
  padding: 20px 20px;
}
.wpc-filter-set-2450 .wpc-filter-has-selected .wpc-filter-content,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-content{
  border: 1px solid #cccccc;
  border-top: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  padding: 9px 19px 10px 19px;
  border: 1px solid transparent;
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-filter-header{
  border: 1px solid #cccccc;
}
.wpc-filter-set-2450 .wpc-filter-has-selected:not(.wpc-closed) .wpc-filter-header,
.wpc-filter-set-2450 .wpc-opened .wpc-filter-header{
  border-bottom: none;
}
.wpc-filter-set-2450 .wpc-wrap-icons{
  line-height: 1.5;
}

Then go to the page where you have your filters widget on and inspect the filter widget in order to find its ID – https://prnt.sc/9j3SiL-VXk3f and use it in this CSS instead of 2450 with your ID

Inside the filter set settings, you need to enable the “folding” option for the filters from the “more options” and use the checkbox, labels, or radio button in the “View in Widget”.

Also, here is a code to make it close when clicking on any other area, and when clicking on the next dropdown, you can place it in the functions.php file of your theme:

function add_filter_toggle_script_to_footer() {
    ?>
  <script>
    jQuery(document).ready(function($) {
        function initFilterToggles() {
            // Get all filter collapsible sections
            const filterCollapsibles = document.querySelectorAll('.wpc-filter-collapsible');

            filterCollapsibles.forEach(collapsible => {
                const button = collapsible.querySelector('.wpc-filter-header button');
                button.addEventListener('click', function(event) {
                    event.stopPropagation(); // Prevent propagation to parent elements

                    // Toggle open/close classes
                    if (collapsible.classList.contains('wpc-opened')) {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 } else {
                        // Close all other collapsibles
                        filterCollapsibles.forEach(otherCollapsible => {
                            if (otherCollapsible !== collapsible) {
                                otherCollapsible.classList.remove('wpc-opened');
                                otherCollapsible.classList.add('wpc-closed');
 }
 });

                        // Open clicked collapsible
                        collapsible.classList.add('wpc-opened');
                        collapsible.classList.remove('wpc-closed');
 }
 });
 });

            // Close collapsibles if clicked outside
            document.addEventListener('click', function(event) {
                if (!event.target.closest('.wpc-filter-collapsible')) {
                    filterCollapsibles.forEach(collapsible => {
                        collapsible.classList.remove('wpc-opened');
                        collapsible.classList.add('wpc-closed');
 });
 }
 });
 }

        // Initialize filter toggles on page load
        initFilterToggles();

        // Reinitialize filter toggles after AJAX update
        $(document).on('ajaxComplete', function() {
            initFilterToggles();
 });
 });
    </script>
  <?php
}
add_action('wp_footer', 'add_filter_toggle_script_to_footer');

Best Regards,
- Victor

Hi srini16

Thank you for the credentials, when we make debugging we will let you know what could be the issue if we could find anything.

Best Regards,
- Victor

As far as we know, it should be released in a couple of months.

You can request a refund from the account where the plugin was purchased, but we recommend not rushing into it because, with a lifetime license, you basically have lifetime updates. And you can filter any CPT with it, so when it comes out, you can download the new version and work with it.

Best Regards,
- Victor

I understand that it is a life time warranty but unfortunately I need the feature, now. I have had a look in Envarto where I purchased the plugin and there is no option to request a refund. Do you know where in my account I can request a refund?

We’re not entirely sure about this, as as a support team we’ve never made a refund request, so it’s best to refer to the Evanto FAQ or ask Evanto Support for this information, as we do not want to provide any false information on it.

Also, please note that the support team is not working on the refunds, usually you should get a response around a week or two.

Best Regards,
- Victor