2927 comments found.
If the tax option is enabled it means we are charging tax for the sales right, The question is, let’s say the stripe is the use case, after collecting tax with the DDP app at checkout, do we still need to enable tax in stripe? this is a newbie question so padrone me,
unless the option when enabled automatically enables it in stripe?
regards
Once tax is enabled in DDP, system will just apply it to the final price, you should not enable it in stripe, otherwize double tax will be charged
This is what I thought too…I was asking because i am getting emails from Stripe to enable the tax on their platform….thanks for confirming
No Problem
How do you enable custom address fields in the user profile. At the moment, the user cannot see/edit their address, however, the admin can see and edit the address
Address fields are only visible if tax option is enabled from the admin configuration page
Is there an issue with stripe checkout? When I checkout, i fill in the card detail, then click submit payment…the “waiting spinner” stays there, nothing happens after that.
on stripe dashboard, i can see the payment coming through.
First make sure you are using the latest version, secondly enable debug console in /lib/config.ini.php and set DEBUG to true. Try stripe once again, refresh page and look for any errors or warnings within console.
Hi Alex,
How easy of dificult is it to add an extension to the group of already allowed extension?
i would like you to add .torrent please.
this will help those of us who have huge files for now until you release an update that allows files to be store in share location like FTP server e.t.c
thanks in advance
regards
This is what i was working on but , as its html, i guess password can be exposed
<head> <title>Alternate Download Link</title> <script> function loginForm() { document.myform.submit(); document.myform.action = “https://myfileserverc.om=%2Ffile”; } </script> <style type=”text/css”> body { background-image: url(‘https:///myfileserverc.om/bg.png'); } </style> </head> <body onload=”loginForm()”> <form action=”https:///myfileserverc.om/file/d/Files/” name=”myform” method=”post”> <input type=”text” name=”email” value=”Mysuername”> <input type=”password” name=”password” value=”Mypassword”> <input type=”submit” value=”Login”> </form>
You can add more extensions in /lib/Product.php line 26
You my friend are a genius – thanks it worked….that’s a big deal for me.
No Problem
Alex,
I raised this issue 5 days ago, but I still haven’t heard back yet.
The product will not be usable until this is fixed. users cannot download. when they click on download the screen dims and nothing happens.
Can you please fix this bug as soon as possible?
Thanks and Regards
I have replied to you
Alex,
You reply and then disapear with no resolution…please close off my queries asap as i have left my cPanel system open now for too long, posing security risk to my org…going 2 weeks
check my email for full detail…
regards
I have replied to you again. There is no reason to post here, and email me at the same time.
thanks for fixing the download issue – can you please email me the fix, so i can apply if i did a re-install
Ps: i only come here for replies when i notice my emails being skipped or missed e.g – i have already made this request….but no reply.
Regards
Hi,
2 issues I have found with this app still unresolved
1. SyntaxError: Unexpected token ’<’, ...” – when you try and upload files or documents
2. not able to upload the file as there is no file drop-down or browser – i used /www/wwwroot/DDP_FILES/
I have tried it on both Apache and Nginx Servers
can you please resolve this asap or i will be demanding a refund (which i would rather not prefer as i do like the concept of the app)
Can you please email me from my profile page with your hosting panel access and admin login?
thanks – i have emailed you, please confirm you received it , if you need to live chat go to: https://helpdesk.ctechn.com/
Your file directory path in the admin configuration was completely wrong. It should have been /www/wwwroot/DDP_FILES/ instead of default one.
i don’t understand, what i typed above looks the same as what you just typed
I have deliberately put the file directories side by side to compare, i don’t see what you are saying,
/www/wwwroot/DDP_FILES/ (What you typed)
/www/wwwroot/DDP_FILES/ (Mine) and whats in the Configguration
can you please fix it and tell me what was the issue
regards
Hi – You replied to my email stating that you changed W:/public_html/ddp5/filedata/, to /www/wwwroot/DDP_FILES/ even after sending screenshots that it’s already pointing to /www/wwwroot/DDP_FILES/
what is going on here, this is now dragging.
can you please make sure it is fixed and send me a screenshot of the file browser button showing as i strongly believe this is a bug, share the fix
regards
thanks for the fix
And is it possible that in your next update release that you code the ability to point to a local path share \\files\
And optionally Cloud share ?
This is very important as we don’t want to bulk up the Webserver with terabytes of files. Its best if it is linkable to a Nas share.
That would be the only real feature missing from your product compared to others.
Regards
Alex can you please fix my issue , i am not sure if you are getting my emails
I have replied to your email. For some reason you are not getting my emails
Hello, I have read comments that the updates are not continuous and that the updates are useless. However, there are quite a few people who say that there are bugs in the system. Also, while the update on the right side says update 2024, what exactly is your last update date of 2023 under the product and what has been updated.
Minor bugs and code optimization is done recently, and there will always be a few people to have certain issues, due to a server misconfiguration. As of now DDP is bug free
Hi
i am having trouble with the file upload aspect please assist
i followed the instructions and created a folder outside of the root folder
still no joy
plus it complains about tag even though tag is entered
Field Product Tags is required.
just pres enter, once you add a tag.
just pres enter, once you add a tag. – First off that is a bug, secondly, you didn’t address the fact that i cannot upload file. this application is useless to me if i can’t upload file, just defeats the who objective.
How do i raise a ticket for this? – i am supposed to have support for 6 months
i like you app ,but you need to fix the few little bug which ends up becoming major as it make the whole good work non-functional
I pressed end same result – its a shame there is no way of sharing screenshots
Pressing enter works – so i guess thats how it was designed to work, but still have 2 more issues – already posted them , dont want to spam up the forum
.
it says one most add file to complete the product adding – but the file section is blank, there is no drop-down to add files except for audio whats tha trick?
By the way i did what was adbised my site root path is /www/wwwroot/downloads.ctechn.com so i created /www/wwwroot/DDP_FILES but its still blank
path needs to end with trailing slash
/www/wwwroot/DDP_FILES/
it did end with a trailing slash
Are you sure that your path is correct. Thats the only reason why it would not work?
.
Too bad the sale of physical product is not possible
Is it necessary to indicate a license number when installing the script? THANKS
Only digital items are possible. If you want tangible items look into my other script CMS pro, and shop module
Pre-purchase question: Currency switcher is working with this script? is it inbuilt?
Sorry, there is no currency switcher. Only one currency option
I am having problem sending and receiving emails from the website on DDP pro. 1. User registration verification mail is not coming to user and not even to the admin. 2. Contact form submission or query email also not received to admin. In admin i have added my gmail address. In config admin i have tried both with php mailer and also sendmail (default paths).
the reason is incorrect email credentials. Try enabling debug console in /lib/config.ini.php and set DEBUG to true. Try another contact form, refresh page and look for any errors or warnings within console.
I set debug to true – no change, no message. When you submit any form button like contact form, signup form, membership selection form, etc – it keeps showing loading over the button with no further progress. Check yourself by signup or submitting contact form at digiresale(.)com. It keeps loading and site does not work, until cache cleared.
Also need a manual or video instructions – i set a product to a particular membership but when i log in as that member – the VIP access button is inactive on the product. When you add a price for a product, there has to be a Add to Cart button and then beside that Member Access Button (if its active membership). I dont understand.
The admin login is still default after installation with pass1234 please check it.
First, you need to configure your SMTP settings in the admin configuration page. As for the membership access. You still need to set price for each product, and assign membership to it. If user membership is valid, you will be able to download product directly. No add to cart option is available.
Did you check it? It’s not working at digiresale (dot) com. Default admin pass1234 . I have assigned everything properly and when I logged in as that member at front end it won’t show the download button, it still shows vip access button which is inactive.
It will be updated today.
Solved, no comma separated but have to press enter after each product tag.
Thats correct.
Hi, when i add a product in DDP – it gives notice, even all fields are filled in – Please complete the following required fields: 1. Field Product Tags is required. I have put 4 to 5 comma separated product tags. But unable to add a product due this error. Please help me solve this.
Solved, no comma separated but have to press enter after each product tag.
this is what i get while installing .
“Parse error: syntax error, unexpected ’|’, expecting ‘{’ in /home/ihabibco/dom/public_html/setup/functions.php on line 21. “
mind helping me out
You need at least php 8.2
sorted. and what should be in the fields for ” install directory” and “file directory” under configuration.
Install field is automatically populated during installation process, as for the file directory, take a look here or in install manual: https://ckb.wojoscripts.com/article/digishop-module/
i don’t see install field populated under configuration. not a bother, right? also, i am not sure why a new registered user isn’t receiving an email, upon registration. ?
You can ignore install field, as for the emails, make sure your SMTP credentials are correct under the admin configuration page
this smtp is giving me a headache although set up seems good. also, if i have to edit to add custom CSS / JS, where do i edit for the front end (since i am noit supposed to touch cache/master.css )
i need to add accordions/tab for product through product description.
You can edit css file in view/front/themes/modern/css/. As for adding tabs within product description thats bit complicated
Dis regard my last message….I located it when I was looking for something else.
no problem
Alex, please refreshen my memory and direct me to where the file is located, for me to tweak the phone number on the index page (middle of the page – (+000) 555-5555). For the life of me, I cannot locate that now. Thanks!
That would be the home page, you can edit from the admin panel.
Alex, I sent you an email
How do you change the max upload size?
That would be from your hosting panel
Where do I change the link color at? If you point me to the template and line on the template. That would be great. The current is a gray. I want to change to a black 000000
You can change in style.css located in view/front/themes/modern/css/ those are primary colors
I know, but what code line is it located on?
I’m asking, what template in the folder and what line?
Link colors are based on primary color, each color theme will have a different link color. It is kind of impossible to answer your question, since there are 12 different color themes. If you can send me a link of the page where link in question is, I can have a better idea.