8967 comments found.
Good morning,
Do you have the css code to change the background color of the mobile widget to match my theme in black ?
I can’t find it https://postimg.cc/9zzSRmjKThanks Best Regards
Hi uniqu3app
Thank you for choosing Filter Everything PRO.
No, unfortunately, we do not debug or provide any custom codes as it is out of the scope of support policies.
But you can use the browser inspect tools in order to find the needed elements classes, and with the help of those classes, you can add custom CSS styles from Filters -> Settings -> Experimental -> Custom CSS. Like this – https://prnt.sc/zaxbH0bqgW0X
Best Regards,
- Victor
Ok I understand, I had this line 
I put it this time in your plugin – experimental section – Custom CSS and it works now!
Thanks Best Regards
We are glad to hear that it is working now. You did a great job!
Best Regards,
- Victor
Thanks for the good plugin. There were difficulties with the SEO Rule settings. No matter how I tried with different options, I can’t do it like in your example. Example: https://dev.saraya-shop.com.ua/product-category/ditjam/ I can send you access to the admin panel.
Hi pilot_d
Thank you for choosing Filter Everything PRO.
In order to place SEO Rules on category pages, you need to go to Filters -> Settings -> Indexed filters and remove the checkbox from product categories. Only then you can place the SEO Rules on the category pages.
Best Regards,
- Victor
I’m trying to add rules for SEO Title and H1 Title but they don’t work on the site for the user
For example, I make these settings https://joxi.ru/krDJBkWTZxQoM2 And I expect to see my H1 Title on the site BUT the H1 Title does not change when selecting a filter
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you are trying to make the SEO Rules to work.
Best Regards,
- Victor
the credentials were send
thanks
We have checked the site, turned off plugins, etc. But the issue is in your custom theme or custom code that you have in your theme, if you choose the default WP theme 2021 you will see that everything is working as it should.
Best Regards,
- Victor
Thank you so much for your help.
I found the problem spot in my site theme. The problem was in re-sorting of products, products whis status “out of stock” I output in the end of list.
Here is a working code, if anyone want use it
https://wordpress.org/support/topic/moving-sold-items-to-bottom-of-page-automatically/Good Job! Also, thank you for sharing your solution, as it might be helpful for others with the same issue.
Best Regards,
- Victor
Hi there,
I run this plugin on my staging & production sites, but I can’t update the one on production. Probably due to the fact that the license was first installed on staging.
Can you change it so that I can update the plugin on production?
Let me know what you need from my end.
Hi rickaahz
We can deactivate it across all of the sites if you send us your license key via PM – https://codecanyon.net/user/fe_support so you can activate it only for the needed ones.
In order to get the license key, please follow those instructions - https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key Please use the browser in incognito mode during this procedure.
Best Regards,
- Victor
Thanks for the quick response. I want to share the license key, but the ‘get your license key’ button is missing on the license page (see: https://i.postimg.cc/wxCMcHKH/Schermafbeelding-2024-08-06-om-10-38-42.png). Also in incognito, how can I share the key?
Well, that’s because you already have an activated license on your site. Try to create a new filter set add any new filter with a unique URL prefix and hit create to see if it will create it or show any error.
Best Regards,
- Victor
Hi Victor, ah, I had to deactivate it first. I just sent the license key via pm.
Hmm, it is not activated on any site now. So seems like everything is working correctly, perhaps you have some other issue on the site that causing this.
Best Regards,
- Victor
It is activate on one site, but I can’t update. See: https://postimg.cc/06nDD8YK.
Gives an error when updating: Update package not available.
Ah, okay now we see the issue. You can download the plugin from this site, and go to the Go to the Plugins -> Add New Plugin -> Upload Plugin -> Choose File and select the plugin zip -> Install Now in order to have the latest version.
Best Regards,
- Victor
How come I can update it on my staging via the normal way, but on production I have to download another zip. And this means that with future updates I have to do the same?
Is there a way to make it work normally?
Honestly, we are not exactly sure about it. This should work normally, but on some sites, there is an issue with it. Generally, you can wait a day or two and try to update it once more if it will work on your site.
Perhaps on the prod site, you have other server settings or some conflicts which is causing it.
Best Regards,
- Victor
Hello,
I am trying to add Custom field filter for custom field that is date, and I would like to use date range for that, but date range is disabled in dropdown.
Could I get some help or advice how to setup that?
Hi dragspas
Thank you for choosing Filter Everything PRO.
Unfortunately, the date range is currently working with the post date only, but in future updates, it will be extended to work with custom fields as well. When this functionality will be released, we let you know in this comment thread right away.
Best Regards,
- Victor
Thanks for response.
Is there any walk-around for this? Or I need to make plugin customization?
Hi dragspas
Yeah, it would require extending plugin functionality with custom code.
Best Regards,
- Victor
Hello, I’m trying to activate the license I bought on one of my websites. I had already activated it before, but since I had several problems I had to delete the plugin and install it again and now it tells me that “This license key is already used for two sites.”
Is there a way to unlink one of the licenses that I had already used on one of the websites to activate it again on the same domain?
Hi OMALeaders
We can deactivate it across all of the sites if you send us your license key via PM – https://codecanyon.net/user/fe_support so you can activate it only for the needed ones.
In order to get the license key, please follow those instructions - https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key Please use the browser in incognito mode during this procedure.
Best Regards,
- Victor
Hi there,
I have two licences and I am trying to figure out if you have some kind of list of which site I have activated for these licences.
I suspect those sites are no longer needed and I could deactivate them.
Many Thanks Thandi
Hi thandiinlondon
We can deactivate it across all of the sites if you send us your license key via PM – https://codecanyon.net/user/fe_support so you can activate it only for the needed ones.
In order to get the license key, please follow those instructions - https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key Please use the browser in incognito mode during this procedure.
Best Regards,
- Victor
Please follow the link with instructions, on how to get the license key, we need the exact license key from the instructions, not the purchase code.
Best Regards,
- Victor
Done! The license was deactivated across all of the sites, so now you can activate it only on the needed ones.
Best Regards,
- Victor
Thank you!
All in One SEO seems to have higher priority and overwrites the SEO titles and descriptions i set for filters. Any way to stop it from doing this? or make only this plugin it’s meta title and description display instead?
Hi Roldeco
We think that this question should be redirected to the All in One SEO support, as it is rewriting it globally. But to be honest, we have a lot of clients using it with our plugin and everything is working fine on their side. So there are some settings in the plugin that needed to be configured in order to not rewrite anything above.
Because if our plugin SEO Rules rewrite everything globally then it would be an issue in our plugin.
Generally, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.
If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.
Best Regards,
- Victor
maybe i should have worded that a bit differently, i see the seo description for the filter plugin and i also see one from the AIO seo plugin, but the AIO plugin seems to copy the description from the category page somehow. I thought you’d have some knowledge on how to make this one have higher priority cuz it confuses google search console.
I know my support period has expired, but to be fair i never really asked for support before. I’d wait if necessary, thank you victor!
This is a bit confusing what is really going on. For example, you can check this page – https://filtereverything.pro/resources/all-about-seo/
By default SEO Rule description is attached to the next hooks
// On WooCommerce pages add_action( 'woocommerce_after_shop_loop', [ $seoFrontEnd, 'showSeoDescription' ] ); // On the WordPress archive pages add_action( 'get_the_archive_description', [ $seoFrontEnd, 'showSeoDescription' ] );
So if you have an SEO Description from another plugin, you might want to remove it, there are code examples in the article.
Best Regards,
- Victor
Hi.
How can I close unlimited options in brand filter from indexing. Right now I have a limit of 2 (category + brand), but many brands get indexed https://prnt.sc/qKpw9XmgGskPHi ihomeby
Can you please provide more detailed information, on this, and indexed by what? By default, all fileted pages are not indexed, you can create SEO Rules for that, and only one term from the filter can be indexed if there are two chosen they are not indexed.
Best Regards,
- Victor
Maybe it is possible to make it so that the robot does not go through them, because it is quite a big data set.
Some bots typically ignore this information, so you can try to create a robot file (also can be ignored) in your WordPress in order to not give bots permission to crawl those pages and index them, or use firewall settings for that.
Best Regards,
- Victor
Hello, we were wondering if the Search Field also allows an exact match search.
Yonatan
Hi Yonatan
No, unfortunately, there is no such functionality, you can make it only with the custom code and sort of a button on the front to turn it on/off, in order to apply this logic.
Best Regards,
- Victor
I have sent the credentials. Thanks
Hi muhammadazimkehar
We have checked the site:
1) We set the correct query in the filter set “And what to filter?” so everything is filtering now.
2) You have zero attributes applied to your products, so they all are empty. You need to apply them to your products in order to filter by them.
3) About the AJAX, it is working, the only issue is in the slider code for the product pictures which is not tAJAX compatible by default. You can check some info about it here – https://filtereverything.pro/resources/ajax-instructions-only/ so you need to make this code AJAX compatible.
Best Regards,
- Victor
Hi
1- error : Invalid license key. Please enter correct license key. how to fix probelem ?
2- I want to apply the css: computer version : reset button black and applied button white
mobile : version the opposite
but when I change them for the mobile version it changes for the computer version
How to solve the problem ?
Thanks
Hi Bluetreedigitaldz
1) In order to get the license key, please follow those instructions - https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key Please use the browser in incognito mode during this procedure.
2) You need to apply your custom CSS styles. In order to make different styles on mobile and desktop you can check some info about CSS media queries – https://developer.mozilla.org/en-US/docs/Web/CSS/CSS_media_queries/Using_media_queries
Best Regards,
- Victor
I am having troubles with my licence. It says it has been used in two websites.
Hi elcorso
You can activate the license on two sites. As usually it is a staging site and a prod site. All we can do is deactivate it across all of the pages if you send us your license key via PM – https://codecanyon.net/user/fe_support so you can activate it only on the needed ones.
In order to get the license key, please follow those instructions - https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key Please use the browser in incognito mode during this procedure.
Best Regards,
- Victor
Hello, I’m having some problems with the mobile version of my filter set. The mobile button appears only on some of the taxonomies I created. Let’s say it’s a beer e-commerce, I can filter by Product Type: Beers, Glasses, Beer Packs, T-shirts and so on. Color: Blonde, White, Amber exc..
If I select the term “Glasses”, on mobile, everything works correctly. I see the filter button, I can click on it and select other terms.
If I select “Beer Packs” I see the button, but when I click on it, no filter selection is shown, only a blank page.
If I go to the beer taxonomy, I don’t even see the filter button.
Meanwhile, from the desktop everything works smoothly.
What could be the problem?
Thank you.
Hi gbmitaliato
Thank you for choosing Filter Everything PRO.
Can you please send the link to the page with the issue so we can check it? Also, please write step-by-step instructions on how we can recreate this behavior on the page.
Best Regards,
- Victor
Hello. I have a problem with sorting a product post type. I use Filter Everything Pro, Elementor Pro and Woocommerce. I have 49 variable products. I don’t have a real widget in the WordPress dashboard. When I use the “Sorting Widget” (not a shortcode) in my Elementor page builder with sorting options by product price ASC or DESC it doesn’t work.
Here is products archive https://yourfate.store/catalog/
It’s not obvious! If I use order by “meta key numeric” with a meta key “_price”, I get a correct result.
Hi zhorec
Thank you for choosing Filter Everything PRO.
Yes, it can be a little bit confusing at the beginning. You did a really good job resolving it!
Best Regards,
- Victor
Hi there, how do I know which domains are using my license? I was testing it on two domains and most likely those domains expired over time and can’t seem to cancel those and apply to new domain.
Hi WP_Hippos
You can send your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it on all of the sites.
Also, you can find instructions on how to get the license key here – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key
Best Regards,
- Victor
Hi,
I have some parent products that have quite a few variations on them (mainly colors and weight). When I use the filter (pro version) it picks the products with the correct color but it shows the parent items and not the actual variations. The “Use for variations” option is selected for the color filter. Is there a solution?
Thank you.
Hi konstantinos14
Thank you for choosing Filter Everything PRO.
This is exactly how it works, it shows the parent variable products, and then you go to this product page where you can choose the needed options, like the color blue or red, the ones that are available, it is not showing this exact variation as a separate product.
Best Regards,
- Victor
No filters are showing when i put 2 filters (product filters) on the shop page. What am i doing wrong?
Still same credentials which i send earlier for my site soccersignings.nl
We have tested it, and it is working. For example, here we created a test page with Elementor – yourdomainname/test-page-for-fe-and-elementor/
Here is the filter set on that page – yourdomainname/wp-admin/post.php?post=16574&action=edit
If you are using Woo shortcodes with categories on the pages, as far as we know they are not using the WP_Query.
If you visit your shop page on the site this is what you will see – https://prnt.sc/S5J-g9zsBSoZ and it is set like a homepage?
Best Regards,
- Victor
Homepage is set correct now, but how can i filter? The filtering doesn’t work now somehow.
Hi BD1908
We have checked the site, placed the filter set with product categories, and with the hierarchy view, and also specified the correct ID for the AJAX in the filter set, and everything is filtering as it should.
Best Regards,
- Victor
Good morning, we purchased the pro plugin for filter management. We have the opening of the filters with button. We would like to change the size of the button because it is very large both from desktop and mobile. As a theme we have Astra. We also tried using the custom css from your plugin by calling the class from the button on Astra but it didn’t work. What do you advise us to do?
Hi marinella4
Thank you for choosing Filter Everything PRO.
In order to change the styles of the mobile button we’d recommend using template overriding – https://filtereverything.pro/resources/templates-overriding/ with inline styles or even inline important styles, to be 100% sure nothing will cause changes on those elements.
Best Regards,
- Victor
Hello 
Can I apply the same filter set to several pages? I can only select one page at a time in the filter settings.
There is a WooCo shortcode on the target pages to show the category content.
Hi nullnix
Thank you for choosing Filter Everything PRO.
You can set them on all of the pages by choosing “Any page with common query” or only on a certain page. So in order to apply the same filter set on multiple pages, you need to create the same filter sets multiple times and apply them on the certain page.
Best Regards,
- Victor
Hi, in my website i want to create this filter https://www.cdl.it/7554-collo-stretto but er grouped all categories i want 3 level of filter
Hi mconcordia
Thank you for choosing Filter Everything PRO.
Can you please provide more detailed information about what you are looking for? Because on the site we can only see the HTML template with 3 dropdowns.
If you want to create from the same taxonomy3 filters, we would not recommend it, as it will not work like 3 separate filters.
What we’d recommend is to add two different custom taxonomies, in order to create two more filters from them, you can use this plugin to add them – https://wordpress.org/plugins/custom-post-type-ui/
Best Regards,
- Victor
link to my website https://shop.levanchimica.it/negozio/ How do I use this plugin to create taxonomies from multiple subcategories with 3 filter boxes?
Example:
BOX 01 00 STRUMENTAZIONE
BOX 02 ARMADI DI SICUREZZA
BOX 3 INFIAMMABILI
I have install this plugin custom-post-type-ui
Just add two additional custom taxonomies to the CPT you are using to filter, and in those taxonomies create categories that you need to be separately in another filter, and apply them on your CPT posts.
Best Regards,
- Victor
the categories are already divided between father and son
there are so many I can’t upload them one by one
I created the 2 new taxonomies but it’s a huge job and above all the products are already linked to the categories
if there are other solutions i can provide backend wp admin access
Since you are using WooCommerce you can create attributes instead of categories. When you create a filter from a taxonomy, you will have only one filter from it, it doesn’t matter if you have hierarchy categories created inside or not.
If you want separate filters, you can use Products -> Attributes since you are using WooCommerce. So you can create separate attributes with the needed terms inside. We thought that you are using custom CPT.
Best Regards,
- Victor
there are already attributes for the products. I need to use the other sub categories or a bulck action that allows me to separate them into categories 2 and 3
You can turn on the hierarchy for it, so it will look like this (it only works with checkboxes) – https://demo.filtereverything.pro/posts/
But if you want to create filters from the same taxonomy, you can try to apply multiple filter sets on the page (with category filter) add the same amount of filter widgets or shortcodes to display them all and use include/exclude functionality from more options, but they won’t work as you expect them to work.
Best Regards,
- Victor
I know, in fact I used the checkboxes before but I would like the same functionality on the drop-down menu
available addons or patch for this functions? A price for your customization intervention
Hi mconcordia
No, unfortunately, there are no paid add-ons or anything like that. It would require rewriting quite a significant part of the core functionality.
The development team has this on the list, but as far as we know, there have been no conversations yet to establish at least the necessary algorithms for this to work quickly, without conflicts, etc.
Eventually, something like this will appear with updates, but unfortunately, there is nothing that can be done at the moment. Theoretically, you can hire any developer to make it for you, but would it be worth it, we are not sure. As it would go above the plugin price *n amount, and should be updated with the new plugin releases.
Best Regards,
- Victor
ok, thanks. Is there a way to delete the search cache in the checkboxes module? For example, if I go to another page of the site and come back, the checkboxes module remains extended, the same thing if I return to the site after a while.
You can try to use this hook
function flrt_more_less_opened() {
return apply_filters( 'wpc_more_less_opened', [] );
}
To make a code to keep them all closed by default, so it won’t ignore the state of how the user left it.
Best Regards,
- Victor
where do i put this code? css or something else?
Snippet automatically disabled due to error on line 2: Unable to re-declare function flrt_more_less_opened.
Hi mconcordia
If you do not know how to use hooks in WordPress, please ask your site developer to help you. More about hooks can be found on the official WordPress documentation page here – https://developer.wordpress.org/plugins/hooks/
In default plugin functionality there are no options to make it work like you need.
But with the help of this hook, you can write the custom code with the needed logic and apply it to it, in order to make it work how you need.
As a support team, we do not provide/debug custom codes as they are out of the scope of the support policy.
Best Regards,
- Victor
hook is already in php
but not functions
This is the hook itself “wpc_more_less_opened” We send you a function from a plugin that has it inside in order to see it.
Best Regards,
- Victor
How i can change padding and margin for this menu, see attachment https://shop.levanchimica.it/wp-content/uploads/2024/08/padding.png
Hi mconcordia
You can do it with the custom CSS. In order to find the needed classes for the elements, please use browser inspecting tools like in those examples:
1) https://prnt.sc/87BxtElsQPi1
2) https://prnt.sc/useImO2wOVTt
Then go to the Filters -> Settings -> Experimental -> Custom CSS and apply to those elements classes you custom CSS.
Best Regards,
- Victor
ok
Hi
why dropdown in third position, go up
It goes up when there is not enough space to display the list at the bottom of the dropdown:
1) Example when there is enough space – https://prnt.sc/KFtTTrYxz0xP
2) Example if there is not enough space – https://prnt.sc/Y1PU6Md7DZId
This is a default behavior for dropdowns.
Best Regards,
- Victor
ok
You can use the Loco Translate plugin to create a needed language localization and change it to the value that you need.
Best Regards,
- Victor
thanks
Hi, with the latest Woocommerce update this error appears see attachments https://shop.levanchimica.it/wp-content/uploads/2024/08/filter-2.png – https://shop.levanchimica.it/wp-content/uploads/2024/08/filter-1.png
Hi mconcordia
The development team already working on this issue, and the fix should be released as soon as they fix it. Apologies for any inconvenience it brings. So far you can turn off the improved dropwonds from the Filters -> Settings -> Experimenta -> improved dropdowns.
Best Regards,
- Victor
ok, thanks. We are waiting for the new version of the plugin to install the update
Hi, see attachment https://shop.levanchimica.it/wp-content/uploads/2024/08/search.mp4
how do i solve this problem? The search should automatically disable the filter below and show me the search for only the second one without error
“AND” to “OR” filter logic ?
Hi mconcordia
Please write your request in one message, without separating it into multiple small ones, so we can read it normally and provide the information on it.
Best Regards,
- Victor
Hi, see attachment https://shop.levanchimica.it/wp-content/uploads/2024/08/search.mp4
how do i solve this problem? The search should automatically disable the filter below and show me the search for only the second one without error
Update on the issue with dropdowns.
The WooCommerse released a new update where they returned the old selet2 script that not causing the issue. Please update the WooCommerce to the latest version so everything will work well again.
Best Regards,
- Victor
Hi, see attachment https://shop.levanchimica.it/wp-content/uploads/2024/08/search.mp4
how do i solve this problem? The search should automatically disable the filter below and show me the search for only the second one without error
Hi mconcordia
Can you please send the link to the page with the issue so we can check it? This is very weird behavior.
Best Regards,
- Victor
Hi, this is the link page https://shop.levanchimica.it/negozio/
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
It is looking like there is some conflict or something like that, but we are not sure what might cause it, we need to check it on the place.
Best Regards,
- Victor
ok, i do it!
Can you please provide the link to the login page? As we cannot get to it with the default “wp-admin” it is just infinitely loading until it shows a timeout error.
Best Regards,
- Victor
Still not working all we get is this after long loading – https://prnt.sc/sXoSNYL1Z3MW
Best Regards,
- Victor
ok now it’s ok, try
We have checked the site, and the issue is that you made it “AND” logic on them, which is not needed. As you have dropdowns, where it is possible to choose only one option.
Also, you didn’t choose to hide empty terms, so you always see them, thus, when you choose the wrong (all empty) combination it is hiding everything. We set the logic to the “OR” and everything is working as it should. Also, we’d recommend using chips – https://filtereverything.pro/resources/chips-widget/
Best Regards,
- Victor
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