Hi richardpevans

Thank you for choosing Filter Everything PRO.

Yes, you can easily use Loop Grid on a page and use filters for it. Also, everything depends on the custom templates as well.

Best Regards,
- Victor

Hi Victor, we’ve now managed to resolve this.

We are however noticing continuous errors in our logs coming from the plugin. Would you be able to advise why this might be happening? We believe this is contributing to a high CPU use.

2024-07-21 09:28:59 Error IP: XXX.0.0.1 Message: 125069#0: *617250 openat() ”/var/www/vhosts/mydomain.com/httpdocs/furniture/categories-seating-or-swivel-chairs/colour-black-or-orange-or-silver/material-leather-or-plywood-or-steel/locations-poland” failed (2: No such file or directory)

nginx error

Hi paulsf

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Best Regards,
- Victor

Can you please send the credentials to the wp-admin dashboard following this document so we can check it?

Also, please provide all of the needed information where the code that you are trying to fire, and some screens on how it should appear correctly and how it is appearing not correctly, just so we can test it right away.

Best Regards,
- Victor

I have PM’d the credentials as requested. Thank you for looking into it!! Appreciate you, we need this working for a launch this week

Hi oddflower

We have sent a reply by email, so you can add all the necessary information in your reply including screenshots.

Best Regards,
- Victor

Hi ng20011224

Please send us your license key via PM – https://codecanyon.net/user/fe_support so we can deactivate it across all of the sites.

Please note, that we need a license key, not the purchase code from a site.

Best Regards,
- Victor

Hi Fabian

Thank you for choosing Filter Everything PRO.

Currently, we offer support only in English. Unfortunately, we don’t have anyone on the support team who speaks German. Can you please write your request in the English language? Thank you for your understanding!

Best Regards,
- Victor

Hello, why can’t I set more than 2 categories/keywords for ‘Filter by’? I have a jewellery page where I want to filter by ‘Metal’, ‘Jewellery type’ and ‘Style’. But as soon as I click on ‘Add filter’ (in the filter set), I can no longer select the category and keywords (behind which the other ‘Include terms’ would then be collected. That’s a pity… I thought it had something to do with the fact that I don’t have the ‘Pro version’... but now that I’ve bought the Pro, the problem is still there… can you help me? Thanks and regards, Fabian

Hi Fabian

If you have only one taxonomy, and created all of the categories there for example, metal, type, and style, and now want to create multiple filters from this taxonomy it won’t work. What you need to do is to create separate attributes, if you are working with WooCommerce, with the needed terms inside Products -> Attributes.

Or you can use custom fields with the needed data.

Also, with the help of this plugin – https://wordpress.org/plugins/custom-post-type-ui/ you can create separate taxonomies for each group, like one taxonomy for metal, another for type, ... and so on.

So then you can create separate filters from each taxonomy or custom field.

Best Regards,
- Victor

hmmmm it’s more like choosing the first content ourself to have some specific contents before making the first research.

And when you start a research, this first content desappear totally and let his place to the normal research content.

Maybe with a conditional get with avada ? But I’m not sure if it’s good/clean for the research system (ajax) to have content hidden on the page.

All we can think about is that you can only write some custom code functionality, with the help of this function:

//Check if is a filtered page
/**
 * @return bool true if it is a filtered page and false if not
 */ 
flrt_is_filter_request();

//Usage example:
<?php 
if( flrt_is_filter_request() ){
    // Your useful code
} ?>

So you can apply some changes if the page is filtered, when there are no filters chosen you can return some custom content.

Best Regards,
- Victor

Thanks Victor

Hi hwvaubel

Unfortunately, as far as we know, there is no new information on both of the questions.

Best Regards,
- Victor

Hi,

ok, sad to hear. We asked like 7 months ago if there´s something coming and then we were told that it´s in planing. When you are not the developer, who is improving and developing this plugin?

The problem for us is really the incompatibility with FiboSearch. Are there roadmaps that show what will be developed next or will there be no major changes anymore.

Because we sadly would have to move then to a filter system that supports also FiboSearch like “AJAX Products Filter” from BeRocket and can not recommend this plugin in combination with FiboSearch.

Thanks and regards

Hi hwvaubel

Well as a support team, we only provide support on the plugin and its functionality. The development team is working on updates and extensions of current functionality. The last updates were more interim updates, to fix some known bugs. As far as we know, the development team is working on a major update, but it will not be released in the coming weeks.

Best Regards,
- Victor

Hi JakeJJohnson

Please check this page how you can find the needed post container https://filtereverything.pro/resources/ajax-instructions-only/

Generally, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to receive it faster, please extend the support period, and we will process the request with the priority for supported accounts.

Best Regards,
- Victor

This is already giving us some information, one more question do you update it from the Admin dashboard -> Plugins and then hit update on the plugin? Or did you download the latest version from this site and add it from plugins -> add new plugin -> upload plugin?

Best Regards,
- Victor

from the administration panel. It’s in auto and it’s usually done alone at night but as I was connected I pressed ‘update now’.

I was able to repair it by doing your 2nd manipulation after having deactivated it manually from the ftp.

On my dev server on which I put my backup to try to reproduce the bug I am in version 1.8.5 but for the moment the administration panel does not offer the update to 1.8.6; maybe after a day or two

Thank you for the information, we’ll try to recreate it on our back.

Best Regards,
- Victor

where do I add this you seemed to have added this but I cannot add this

I really dont understand what the WP query is set or what this relates too and the documentation doesnt make it clear

Please check this image – https://i.imgur.com/OGlIP4Y.png

In the “Where to filter” you choose the needed page or set it as any page.

In the “And what to filter” there will be a list of queries, and one of the queries is responsible for displaying posts on your page. When you choose the correct query it will filter those posts.

When you set it on any pages, be very careful as it takes queries from the first page in the list like this – https://i.imgur.com/SMwG37a.png if this first page empty it won’t show queries, so you need to make the first page in the list with the needed queries. It might sound a bit confusing, but if you want us to set an example, we need information as to what category or pages you are trying to set Any page with a common query. Like on all product categories, on all posts category pages, and so on.

Best Regards,
- Victor

Hi lenka2014

Thank you for choosing Filter Everything PRO.

Please follow the instructions from this page – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key to get the license key.

We recommend that you use an Incognito mode of the browser to be sure that you are logged in with the account under which you purchased the plugin.

Best Regards,
- Victor

ok im sure it work only on Incognito model. at nomarly browser it is blank

Hi lenka2014

It is because in normal mode more likely you have another account logged in already, so it simply uses it by default, that’s why it is showing blank space. As that account does not have a purchased plugin on it.

Best Regards,
- Victor

Hi Najioun

Thank you for choosing Filter Everything PRO.

Can you please explain in more detail what you mean by the “did not offer shortcode?” The list of all of the shortcodes can be found here – https://filtereverything.pro/resources/shortcodes/ with all of the parameters.

Also, there is a quick start guide – https://filtereverything.pro/resources/quick-start/ which helps to set up your first filters and display them on your page.

If you are stuck at any step, please let us know so we can help you to set it up.

Also, you can send the credentials to the wp-admin dashboard following this document and the link to the page where you want to display filters, so we can set you up and example.

Best Regards,
- Victor

Hi rajatbagaria

Thank you for your interest in the Filter Everything plugin.

The regular license can be activated on two sites, as usually one is prod and the second is a stage. But you can always use both on the prod sites.

Best Regards,
- Victor

Hi jens151

At first glance, we have noted that every time we refresh the Shop page all posts appear in random order. However, this behavior does not appear on the category page where everything is working fine. More likely this is the issue.

Also, if you have a separate Filter Set for the shop page, then you might want to check if you chose the correct query from the “And what to filter?” dropdown.

Best Regards,
- Victor

Hi mrijnwal

Try to fix the Mixed content on your site first – https://imgur.com/hH16CxZ

Best Regards,
- Victor

Hi redolive

Perhaps the issue is in the wrong query in the Filter Set that you can choose in the dropdown named “And what to filter?”

You can send the private information via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Hi patrycjuszbrzezinski

Thank you for choosing Filter Everything PRO.

Please follow the instructions from this page – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key in order to get the license key.

We’d recommend using the browser in incognito mode, to be sure you are logging in with the needed account on which the plugin was purchased.

Best Regards,
- Victor

Hi tarmedia

Thank you for choosing Filter Everything PRO.

Let’s try to break it into parts in order to make it less confusing.

1) You have two sites stage and prod?

2) You set up both sites by yourself, and stage have different functionality than live? If this is the case we are not exactly sure how we can help here.

3) Please provide more detailed information on what you mean by “HTML has <buttons> nested in the title as well as the icons”

4) “the filters disappeared” – do you mean they were deleted from the filter sets? Or do they disappear on the front end of the page? Or any other issue?

Best Regards,
- Victor

There may be a small update today, which will also include a new “wpc_taxonomy_location_terms” hook, which will allow you to display the desired category first in the list.

Best Regards,
- Victor

Hi tripidaysegytours

We have updated the plugin on your site to the latest version, and added this code in the functions.php in order to make the needed taxonomy term appear first in the lists:

//FE Support make certain taxonomy term appear first in the list
function custom_reorder_tour_terms( $terms, $taxonomy ) {
    if ( $taxonomy === 'tour_category' ) {
        // Find the term ID for 'Luxury Egypt Tour Packages'
        foreach ( $terms as $term_id => $term_name ) {
            if ( $term_name === 'Luxury Egypt Tour Packages' ) {
                $luxury_term_id = $term_id;
                break;
            }
        }

        if ( isset( $luxury_term_id ) ) {
            // Remove the luxury term
            $luxury_term = [$luxury_term_id => $terms[$luxury_term_id]];
            unset($terms[$luxury_term_id]);

            // Reinsert it at the beginning
            $terms = $luxury_term + $terms;
        }
    }

    return $terms;
}
add_filter( 'wpc_taxonomy_location_terms', 'custom_reorder_tour_terms', 10, 2 );

You can use it as example for other taxonomies and terms.

Best Regards,
- Victor

Thanks so much for your consistent help, really great support, and plugin.

Hi concerned-dev

Thank you for your interest in the Filter Everything plugin.

No, it is a pirated version and we did not give them any permission for such distribution. Accordingly, the plugin downloaded from there will simply stop working over time.

Best Regards,
- Victor