Hi Najioun

Thank you for choosing Filter Everything PRO.

Can you please explain in more detail what you mean by the “did not offer shortcode?” The list of all of the shortcodes can be found here – https://filtereverything.pro/resources/shortcodes/ with all of the parameters.

Also, there is a quick start guide – https://filtereverything.pro/resources/quick-start/ which helps to set up your first filters and display them on your page.

If you are stuck at any step, please let us know so we can help you to set it up.

Also, you can send the credentials to the wp-admin dashboard following this document and the link to the page where you want to display filters, so we can set you up and example.

Best Regards,
- Victor

Hi rajatbagaria

Thank you for your interest in the Filter Everything plugin.

The regular license can be activated on two sites, as usually one is prod and the second is a stage. But you can always use both on the prod sites.

Best Regards,
- Victor

Hi jens151

At first glance, we have noted that every time we refresh the Shop page all posts appear in random order. However, this behavior does not appear on the category page where everything is working fine. More likely this is the issue.

Also, if you have a separate Filter Set for the shop page, then you might want to check if you chose the correct query from the “And what to filter?” dropdown.

Best Regards,
- Victor

Hi mrijnwal

Try to fix the Mixed content on your site first – https://imgur.com/hH16CxZ

Best Regards,
- Victor

Hi redolive

Perhaps the issue is in the wrong query in the Filter Set that you can choose in the dropdown named “And what to filter?”

You can send the private information via PM – https://codecanyon.net/user/fe_support

Best Regards,
- Victor

Hi patrycjuszbrzezinski

Thank you for choosing Filter Everything PRO.

Please follow the instructions from this page – https://filtereverything.pro/resources/license-key-issues/#how_to_get_the_license_key in order to get the license key.

We’d recommend using the browser in incognito mode, to be sure you are logging in with the needed account on which the plugin was purchased.

Best Regards,
- Victor

Hi tarmedia

Thank you for choosing Filter Everything PRO.

Let’s try to break it into parts in order to make it less confusing.

1) You have two sites stage and prod?

2) You set up both sites by yourself, and stage have different functionality than live? If this is the case we are not exactly sure how we can help here.

3) Please provide more detailed information on what you mean by “HTML has <buttons> nested in the title as well as the icons”

4) “the filters disappeared” – do you mean they were deleted from the filter sets? Or do they disappear on the front end of the page? Or any other issue?

Best Regards,
- Victor

There may be a small update today, which will also include a new “wpc_taxonomy_location_terms” hook, which will allow you to display the desired category first in the list.

Best Regards,
- Victor

Hi tripidaysegytours

We have updated the plugin on your site to the latest version, and added this code in the functions.php in order to make the needed taxonomy term appear first in the lists:

//FE Support make certain taxonomy term appear first in the list
function custom_reorder_tour_terms( $terms, $taxonomy ) {
    if ( $taxonomy === 'tour_category' ) {
        // Find the term ID for 'Luxury Egypt Tour Packages'
        foreach ( $terms as $term_id => $term_name ) {
            if ( $term_name === 'Luxury Egypt Tour Packages' ) {
                $luxury_term_id = $term_id;
                break;
            }
        }

        if ( isset( $luxury_term_id ) ) {
            // Remove the luxury term
            $luxury_term = [$luxury_term_id => $terms[$luxury_term_id]];
            unset($terms[$luxury_term_id]);

            // Reinsert it at the beginning
            $terms = $luxury_term + $terms;
        }
    }

    return $terms;
}
add_filter( 'wpc_taxonomy_location_terms', 'custom_reorder_tour_terms', 10, 2 );

You can use it as example for other taxonomies and terms.

Best Regards,
- Victor

Thanks so much for your consistent help, really great support, and plugin.

Hi concerned-dev

Thank you for your interest in the Filter Everything plugin.

No, it is a pirated version and we did not give them any permission for such distribution. Accordingly, the plugin downloaded from there will simply stop working over time.

Best Regards,
- Victor

Hi JoelFranssen

Yes, there is an issue with that in Polylang, as they are using a bit custom way to return the needed domain names for different languages, it is not changing it in the default way like WPML does in order to retrieve the needed data. But as far as we know, there should be a fix for that soon.

Best Regards,
- Victor

Could you give me an ETA for the update, please?

Hi JoelFranssen

We just reached out to the development team, and they are currently fully busy with other functionalities, so they are not sure about the release date at the moment. We will inform you right away as soon as we receive any updates on it.

Best Regards,
- Victor

Hi wennie2

Thank you for choosing Filter Everything PRO.

Did you follow the QuickStart guide – https://filtereverything.pro/resources/quick-start/ it is a very important part as it helps to understand the basic and most important settings of the plugin.

If it won’t help, please send the credentials to the wp-admin dashboard following this document so we can check it.

Best Regards,
- Victor

Hi 6qtc9cqy5c

Only by the URL. For example, you have a shop page with filters, and by default, you want some filter to be chosen like stock status, you choose that filter and copy that URL with the filter, and then use that link for your shop page.

There are no other ways.

Best Regards,
- Victor

Hi centrable

The only thing that you can do from the list is turn off the friendly URL permalink manager from our plugin so the URL will be like GET parameters.

In general, there is no support for accounts whose support period has expired following the support policy.

But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.

If you want to receive it faster, please extend your support period, and this request will be processed in the first queue for supported accounts.

Best Regards,
- Victor

Thank you I’ve used define( ‘FLRT_PERMALINKS_ENABLED’, false );

Is there anyway to just use AJAX and not display the link in the html? (ie test) for the filter

Hi centrable

No, unfortunately, that is not possible.

Best Regards,
- Victor

Hi jonathan7799

Thank you for choosing Filter Everything PRO.

The infinite, load more, AJAX paginations are using default query, they are simply ignoring the filtered query. For Woo products, there is this plugin who have compatible infinite, load more paginations – https://wordpress.org/plugins/load-more-products-for-woocommerce/

For other CPT there are load more anything, or other plugins that are compatible.

Also, there is a hook wpc_filtered_query_end:

do_action( 'wpc_filtered_query_end', $wp_query );

With the help of this hook, you can make the pagination work with the filtered query, and pass the pagination parameters on it.

Best Regards,
- Victor

Hi administratie73

Thank you for choosing Filter Everything PRO.

Weird, can you please send the link to the page where previously the filters were displayed, so we could check it?

Best Regards,
- Victor

We have checked your PM message, yeah this is very weird behavior.

Can you please send the credentials to the wp-admin dashboard following this document so we can check it and try to update it as well? Just make sure you made all of the needed backups.

Best Regards,
- Victor

Hi jens151

This is not connected to the plugin or its functionality. But as an exception, we can point out the issue – https://i.imgur.com/BIw0ShA.png

It pushed the content to the bottom, so when there is less than let’s say 12 it goes down.

Best Regards,
- Victor

OK, I see. Thanks!

MiraSmurkov

If your refund request has not been processed, you can always initiate a dispute and involve Envato moderator in your refund request. Please, use this option to resolve your issue.

Hi duckrogers007

You need to modify the pagination with the help of this hook:

do_action( 'wpc_filtered_query_end', $wp_query );

in order to apply pagination parameters on the filtered query. As it is using default query, that’s why you are seeing other products on the second page.

Best Regards,
- Victor

Hi orderivs

The issue here is in your styles that make display none – https://i.imgur.com/2D848O7.png So you need to check both elements and set it to the display block, and remove this display none important style from it.

Best Regards,
- Victor

Lol worked it out I think! Created separate filters for each specific category/attribute page and assigned. That works! I notice that I will be creating a similar filter set for each category – is there a “duplicate” filter option – that would make things much speedier! Thanks again!

Hi Ifti

Thank you for choosing Filter Everything PRO.

No, unfortunately, the filter set duplication is only in plans currently, such functionality is not in the plugin yet.

Best Regards,
- Victor