After waiting for a considerable amount of time, I regret to inform you that the recent updates have proven to be extremely confusing. I am struggling to navigate the system, and it is no longer as intuitive or user-friendly as the previous version.

I would like to formally request a full refund again.

The recent changes have significantly complicated the interface, making it far more difficult to use. I believe this direction may prove to be a mistake for you, and I’m confident I am not the only one with these concerns.

Unfortunately, the system’s UI/UX has become impractical to use, which I had forewarned during the beta phase. Despite my nearly 30 years of experience in the industry, my feedback was not incorporated, and the result is a far less effective product.

The current version involves far too many steps and lacks the simplicity of the previous design. The older version, while not without its issues, it didn’t work for my needs, was still vastly superior in terms of usability.

Additionally, I am unable to locate the Google Sheets integration, we discussed, which was an important feature for me.

Thank you for your attention to this matter. I look forward to your prompt resolution of my refund request.

Hi,

Thank you for sharing your detailed feedback. We sincerely apologize for the difficulties you’ve encountered with the recent updates to our system. Your concerns about the complexity of the interface, usability challenges, and missing Google Sheets integration are important to us, and we take them seriously.

While we aim to enhance functionality with each update, we understand that these changes may not meet everyone’s expectations. Please know that we are actively gathering feedback from users like yourself to guide improvements in future updates. Restoring simplicity and user-friendliness is a priority for us, and your insights will be instrumental in shaping these changes.

We value your feedback and are committed to making the system better for all users. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Thank you for your patience and understanding.

Best regards, VJInfotech

Please process a refund to my account as you previously promised.

We have been waiting for a long time, and it seems that the issues remain unresolved.

Unfortunately, even after providing additional details, the situation has only gotten worse. The original solution you was far better UI/UX wise, but still failed to work correctly for our needs, far to slow and no conrol to prevent data issues.

The new approach is very confusing, overly complicated, and doesn’t even support the previous interface at all, which was far superior. The new interface is a tangled mess, to the point where I can’t even figure out how to use it.

We have numerous custom fields that need to be mapped, and the software should automatically detect these fields in the database, as they are standard meta or custom fields used by highly vetted modules. It should allow us to easily drag and drop fields from a CSV file and map them to what the system recognizes in the database.

WP All Import already does this, your interface was better until this update, now it’s so much worse.

Field mapping is a critical key, and it must be simple and intuitive. Additionally, the speed at which data is updated is equally important, all while ensuring accuracy and avoiding mistakes.

We don’t understand how the decision was made to take this direction with the update. It feels like the wrong approach entirely and we are not even sure why. I’m sure we’re not the only ones who feel this way, give it time and you will see.

Hi,

Thank you for reaching out!

We have a new update ready that addresses the issues you’re encountering, including fixing the errors. The documentation for the update is currently being processed. The official update will be released within a week.

Please let us know if you have any questions or need further assistance in the meantime.

Thanks again, and feel free to reach out if you have any other questions!

Best regards, Jignesh VJInfotech

Hello,

Thanks for showing interest in our plugin.

You can update data for each variation using any file, except when it involves multi-level nested data. Please share a sample file, and I’ll be happy to assist you further.

Feel free to ask if you have any questions.

Thanks, and have a nice day!

I sent it to the email address “vajajignesh92@gmail.com”

Thanks, and have a nice day!

Hello,

Thanks for reaching out!

You can contact me directly via my profile page at https://codecanyon.net/user/vjinfotech, and I’ll assist you as soon as possible.

Feel free to reach out if you have any further questions.

Thank you, and have a great day!

Hello,

Thanks for reaching out!

You can contact me via my profile page at vjinfotech’s profile https://codecanyon.net/user/vjinfotech, and I’ll assist you as soon as I can.

Feel free to ask if you have any questions.

Thank you, and enjoy your day!

Additionally, could we explore options for integrating with Google Sheets to address the speed and failure issues we’re encountering? Perhaps a solution like this one: https://spreadsheet-coding.com/category/google-sheets-api-php-client or maybe https://github.com/openspout/openspout/tree/4.x which we are reading is faster, this might offer a more efficient approach, what can be done here. We are committed to finding a solution and will continue to pursue it until we resolve these challenges.

Hi,

Apologies for the delayed response.

We have already integrated the Google API, PHPSpreadsheet, and OpenSpout in the new version, along with backward compatibility using the box/spout package.

The beta version is ready.

Please connect with me through my profile page at vjinfotech’s profile https://codecanyon.net/user/vjinfotech, and we’ll share the beta version with you.

Thank you, and have a great day!

@vjinfotech We’ve just sent you an email through your contact link. Thank you so much! We’re confident that we will be one of your most promising test case(s) yet.

Hi,

Thanks for getting in touch

You have to change settings.

Please go to YOUR_SITE => WooCommerce => Settings => advanced => check option `Enable compatibility mode`

If still not working then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi,

plugin creates robot.txt file to prevent indexing in search engines. We will give you a dedicated option for this.

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting in touch

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting interested in our plugin

The plugin will work fine with any separator for image. also support automatic import/export

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting in touch

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting in touch.

just enable synchronization option and it will work fine

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting in touch

You have to change settings.

Please go to YOUR_SITE => WooCommerce => Settings => advanced => check option `Enable compatibility mode`

If still not working then please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi thanks a lot, it solved the problem (:

Hi,

Thanks for getting in touch.

you have to change slug instead of url. permalink is auto created based on slug and other data.

Let me know if you have any questions

Thanks and have a nice day

Thanks a lot. That worked. Last question, during import, if we need to add filter to select only a few product IDs, how do I separate the ID values? The delimiter is a comma, | etc? [in the ID equal _ step) Thanks a lot

Hi,

Thanks for getting in touch.

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting in touch.

If you want to just update the sale price then you need id/sku of product and price field.

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for getting in touch.

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you soon as possible

Let me know if you have any questions

Thanks and have a nice day

Hi,

We have not tried this plugin yet But most of the plugins save data in serialized format and it’s not filterable so you can’t filter data based on our assumption.

Please contact me from my profile page at https://codecanyon.net/user/vjinfotech and I will guide you on the issue as soon as possible.

Let me know if you have any questions

Thanks and have a nice day

Hi,

Thanks for Getting in touch.

Your license is now reset

You can deactivate license from YOUR_SITE => WP Imp Exp => Settings => Purchase Code => Deactivate

Let me know if you have any questions

Thanks and have a nice day

Hi,

We already try our best to release update soon as possible

We will inform you soon as possible

Thanks