8957 comments found.
Hi, We have noticed that the filters in our left sidebar are not working. If you click on each one, you can see that the URL in the address bar changes and there is an empty refresh. We have checked the products and they are all correctly associated. You can verify the issue by visiting the following link: https://www.motech-italia.com/prodotti/rivestimenti/. Thank you,
Hi scmatteo
Thank you for choosing Filter Everything PRO.
Hmm, there is some 301 code (moved permanently) – https://prnt.sc/i5eS8nOgooDH are you sure that you are not using any redirections or anything like that on your site that could cause it?
Also, please try to change the URL prefix for this filter to something unique, so it will look something like this “fe_materiale-rivestimento” Please note that we used _ and not – it is important
Best Regards,
- Victor
Hello, is it possible to change the filtering logic from AND to OR? My problem is: I have created a plugin for several warehouses with the name _custom_stock_sc _custom_stock_online _custom_stock_tt
I have created one filter where I have added 3 custom fields. It works beautifully, but the problem is that I want the customer to be able to click on the sc + online + tt warehouse and give him all the results as if no warehouse was clicked. In other words, at the moment, if the customer clicks on the “sc” warehouse and the “tt” warehouse, only the products that are located in both warehouses will be filtered, but I want the products that are located in at least one of these two warehouses to be filtered. so “OR” logic, but only for these actual fields. It is possible to set something like this for categories, but not for these custom fields, because I can’t create a filter, select the “custom field” type and put more than one custom field there.
Hi mareku5
Thank you for your interest in the Filter Everything plugin.
If you are using the PRO version of the plugin, please make a request from the account where the plugin was purchased. So we can help to solve the issue you are facing.
If you are using the Free version of the plugin, please make a request in the forum section here – https://wordpress.org/support/plugin/filter-everything/
Best Regards,
- Victor
I want to buy the PRO version of the plugin, so I’m primarily asking if it’s possible to change the logic to OR for defined custom fields, if so, I’ll buy your plugin and contact you with a solution
If are wondering if it will work with 3 different filters, then the answer is no. You can make one custom field then and put the needed data in it.
Best Regards,
- Victor
No, I create one filter and I have another filter in it as
Categories Price Product size (variants) custom field custom field custom field
It is not possible to put everything into one custom fields filter, as there are 3 different custom fields.
And those custom fields work to filter between other warehouses.
Warehouse A Warehouse B Warehouse C
It is not possible to replace it with one warehouse, as I also physically have 3 warehouses
Unfortunately, there is no such possibility of making certain filters work together, and certain ones work separately and exclude data from others when you choose any filter term in it.
Best Regards,
- Victor
Hi there – love the plugin! I have a very specific usage case that I’m wondering if you can help with…
I’m ideally looking for there to be 3 dropdown menus:
1. Parent category 2. Child category (which will auto update when the parent category is selected) 3. Custom taxonomy
Right now, I have it set up as 3 separate taxonomies but some of the terms listed in the second dropdown aren’t really related to the parent category, which is why I’m hoping there’s a way to implement parent/child categories as dropdowns (rather than checkboxes).
Is this something that can be done? I feel like in theory it should be possible, but struggling to find a combination of settings that would achieve this.
Thank you!
Hi electrickiwi
Theoretically, everything should work fine with the different taxonomies and the “AND” logic on filters. So when you choose in the first filter “car/phone/laptop” in the second one you should see something like “car marks/phone brands/laptop brands” and so on.
Best Regards,
- Victor
Hi Victor,
Thanks for the reply. So yes, technically it does work but the issue that I’ve got is that some of the items which should be considered “children” of the first dropdown aren’t really related.
That’s why I’m wondering if there is a way to convert this so that dropdown 1 shows the parent categories, and dropdown 2 shows the children of the selected parent.
I hope I’m explaining that ok!
Thanks, Ross
Unfortunately, Ross, it won’t work like that. You can’t create two filters in one filter set by the same taxonomy. Of course, you can try it with two filter sets with “AND” logic. But it will work like one filter and in mobile there would be two separate entities, which means they won’t be displayed under one pop-up widget. And there will be an issue with radio buttons and dropdowns.
Best Regards,
- Victor
I’d like to use this plug-in to filter search results. The search results currently return results from multiple custom post types – is it possible to use this plugin to filter search results by post type (e.g. filter results to only show pages, or posts, or any custom post type results?). Thanks
Hi bauholz
Everything depends on the search plugin has compatible algorithms with the filtering plugin. You can create a filter set only for one post type (not multiple at the same time), so filtering can be done only by one post type.
Best Regards,
- Victor
Can the custom field numeric meta key be dynamic based on url? for /tear-trough/, i want the output to be tear-trough for /smootheye/ i want the output to be smootheye
This is because I save prices for different treatments under different custom fields. If possible, I won’t have to make hundreds of filters. Also wondering the same for the sorting functionality.
Thank you!
Hi linus500
Not exactly sure what you mean by the dynamic in the URL. You need to create a filter from a needed meta key. If you have 100 meta keys with numerical data, then you need to create 100 separate filters inside the filter set in order to display them all and filter by their data.
Best Regards,
- Victor
I mean that on the landing page https://hittaklinik.se/behandling/tear-trough/ i want to display pris_tear-trough, and on the page https://hittaklinik.se/behandling/smootheye/ i want to display pris_smootheye. Is it possible without creating a filter set per page?
Yes, you can just create a filter set for each page and in the “Where to filter” specify the needed page. But of course it will requre a new filter set for each page.
Best Regards,
- Victor
Definitely not of course, be nice 
But ok, thanks anyway!
Hi, I can´t save new or existing filter rules any more. It should appear on https://family-fundus.de/test/ but in filter sets I get the error as shown in this screenshot: https://transfer.teambeam.de/rs/v1/download/ordntuugadeg68p8c96ketnzncjq9d217bex6j10/0/Bildschirmfoto%202024-06-26%20um%2011.44.58.png I can´t delete or edit the word “schwierigkeit” and can´t save either. Where is the problem? Can you help?
Hi jens151
Try to completely delete the filter set, and also delete it from the trash. Then try to create a new filter set with a unique URL prefix it should not be crossed with any already existing on the site.
But in general, you can change them from the Filters -> Settings -> URL Prefixes. Let us know if you have managed to fix it.
Best Regards,
- Victor
OK, I recorded a very short video to demonstrate the problem: https://www.loom.com/share/d88e2bb083c244e395177b09af096196?sid=defa8e00-18e9-4542-858b-b8bb1aaef88a
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
You´ve got the credentials already (was familienfundus.de before)
So all we did was get to the Filters -> Settings -> URL prefixes and added to all of the fe_ and hit save so it updated them all. You can change them now one by one to the needed one. But please use unique prefixes so they won’t cross with already existing ones.
Best Regards,
- Victor
Ok, but I would like to change them all back from fe_thema to -> thema. Why is that not possible any more? Where do I need to delete them. I mean, it worked before, so I would like to use it again. Where are the existing ones?
They are somewhere on your site, either a category name, post type, attribute, taxonomy, and so on.
Best Regards,
- Victor
Hi, When filtering products is there a way to show filtered title anywhere on the page?
Hi arielbredberg
Thank you for your interest in the Filter Everything plugin.
Can you please provide more detailed information about what are you looking for?
Also, please specify if this is a pre-sale question for the PRO version or a question related to the Freee version of the plugin.
Best Regards,
- Victor
Hello,
I dropped you a message yesterday regarding the new Uncode theme update and the broken layout on mobile view after applying filters. Could you please take a look at the details in my private message?
Thank you!
Hi simon_skybox
Unfortunately, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.
If you want to receive it faster, please extend your support period, and this request, will be processed in the first queue for supported accounts.
But here is what you can do, write more descriptive information about the issue.
1) Link to the exact page with the issue
2) Step-by-step instructions on how this issue can be recreated
3) Would be also nice to have screenshots or any screen recording when you are showing it
So we could check it right away.
Best Regards,
- Victor
Hi, I’ve just bought new license with extended support period. Can I send details you mentioned in points 1-3 directly on your support email?
Yes, sure you can send them via PM if you do not want to share them publicly.
Best Regards,
- Victor
Thanks. I’ve just sent you all the details.
Hello, I’m following up on our discussion about plugin support following my purchase of the pro version (https://wordpress.org/support/topic/is-filtereverything-compatible-with-block-themes/#post-17849147).
Dropdowns no longer work since version 1.8.3 (they worked perfectly in 1.8.2). After a selection, they reload but nothing changes in the page and no variable is passed (in Ajax or string).
As mentioned above, I’ve tried disabling all the other plugins, the select2 options, Ajax, etc., but nothing works.
My theme is a block theme created with Create Block Theme.
Here is 2 versions of this site (and a page with filters) : with 1.8.2 version (free version) : https://ccha.hippocampestudio.fr/evenements/ with 1.8.3 version (pro version) : https://cchadev.hippocampestudio.fr/evenements/ And with 1.8.3 : nothing happens
Hi hippocampestudio
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
done
Done !
We have checked the site, this is not the issue with the plugin version. You have some server configuration issues, as AJAX is not working on it correctly. We have installed the free version of the plugin 1.8.2 it didn’t work, we also installed PRO version 1.8.1 it also didn’t work.(We left olde version of the plugins on the site)
If you go to the filters -> Settings -> General tab and turn off AJAX from there it will work. But with AJAX it is not working on your custom theme or on the default theme. Maybe you modified the default 2024 as well, but on our back, it is working with 2024 and AJAX without any issues. As we can say even more we personally use this plugin with default 2024 theme with AJAX for our personal site.
Here is the screenshot of it on our local testing environment with the 2024 default theme and AJAX – https://prnt.sc/sWDsW2JTvL_i also the screen of the theme – https://prnt.sc/0v-HYxbBV1Q6 latest version.
So this AJAX issue is only server-related. Try it on any local servers to test it, perhaps it will help you to debug what could cause this issue on your server.
Best Regards,
- Victor
During your test, you had the wrong container name… If you go back to the admin and see that version 1.8.2 works fine but the pro version doesn’t
What we really missed was that they were created dynamically, so they couldn’t be filtered out because they were breaking everything. So we added a class to your column – https://prnt.sc/9ox5zzBCapR- and specified it in the filter set for this page – https://cchadev.hippocampestudio.fr/evenements/ and here it is in the filter set – https://prnt.sc/L_nrNPahX3P- and everything is working with the latest version of the plugin.
Also, we used file manager and turned off your dropdown template – https://prnt.sc/Cp-rWHVj_oAW by simply renaming that folder. And dropdowns are working. So you might want to debug your template.
Yeah, that’s basically all. Thank you for pointing us to the class issue. We really missed that thing that they could be created dynamically.
Best Regards,
- Victor
ok thanks, it works now! I no longer need the PRO version of the plugin, which I bought just to see if the problem only existed in the free version. How can I get my money back?
In general, a refund is possible with the appropriate form from the account where the plugin was purchased. Please note, that the support team is not working with the refunds.
But this is the lifetime license with the lifetime updates as well. So you always can use it on the needed sites (as you can activate the license on two sites) with all of the PRO features that will be added in future updates.
Best Regards,
- Victor
Hi,
I noticed one problem. The plugin works correctly, but still Woocommerce create thousands URLs with the Woocommerce filter url. Ex.
CORRECT URL WITH YOUR PLUGIN https://********/shop/i-vini-francesi/vino-chardonnay/UNCORRECT URL GENERATED BY WOOCOMMERCE IN THE BACKEND (SCANNED IN GOOGLE SEARCH CONSOLLE)
https://***********/shop/i-vini-francesi/?filters=uvaggi%5B181%5D/I know my support is expired, but maybe is a quick fix with your experience
Thanks
Hi michaelcodogno
Honestly, you can absolutely ignore it. It is the same as opening even this site and checking the console, there will be errors as well, multiple warnings, etc.
Everything is working correctly, each filter has its URL, so you can copy it, and will be displayed with all of the filters included.
Best Regards,
- Victor
Hi, im finally getting around to using this plugin and am having a hard time with it. Im looking to create a filter option like the Womens Clothing Example: https://demo.filtereverything.pro/product-category/clothing/women/color-red/brand-hm/c-kind-dress/?max_price=100
Questions: 1. How do I set up filtering by color? 2. For product Type – can i select Categories? Or is the only option here simple, variable etc.. 3. If no to the above, i will use Categories (ex. Kind of Clothing in womens clothing example). Question is – can i only display select categories in this list (ex. we have many sub categories – i do not wish to display all of these). Is this possible?
Thank you in advance for your help!
Hi MikAtmondo
Following the support guidelines – https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508/support only one issue per request, please. So we can make support less confusing more efficient and fair for all of the users.
1) This is called color swatches, please visit this page in order to get information on how you can set it up – https://filtereverything.pro/resources/brands-and-color-swatches/
2) The product type is a Product Type filter. You can make a filter from any taxonomy and attribute and custom field.
3) When you create a filter by categories, you can click “more options” and use the include/exclude functionality in order to remove unnecessary categories from a filter.
Best Regards,
- Victor
I am using FE Pro on our website which also uses W3 Total Cache. An earlier support ticket regarding this same problem has already been resolved, however the problem persists.
The problem is that the filters just randomly stop working and no longer update the posts on the page. If I then go into the filter and click the update button, it will start to work again. Why is this happening?
I turmed off the W3 Total Cache according to your recommendations and that has helped somewhat, but ultimately the filters always stop working eventually. Having so many different filters on our website means that I have to edit multiple filter sets and click update for each. Having to do this over and over again is starting to become tiresome. Is there a way to prevent this from happening in future? A permanent solution. (Bear in mind that I’ve already disabled the W3 Total Cache caching to resolve this… can’t the plugin be made to work with W3 Total Cache?)
Many thanks in advance,
Anthony
Hi Anthony
If the filters stop working completely and only an update makes them work again, it means that either something in the database has been cleaned up and the necessary data has been deleted, or the queries on your site have changed due to some manipulations. It has been running on our test server for over a year now without such problems.
Best Regards,
- Victor
Do you run any cache plugins? Im using W3TC but have disabled the object cache.
Hi Anthony
WP Rocket and OPcache for PHP. And we have zero issues. Never stopped working or anything close to that. Of course when we edit the page or change the queries then we need to choose the correct query in the filter set and hit update, but if we are not changing it, it is working without issues. But on the other pages and other filter sets where we didn’t change anything they are working always.
Just we have a page for experiments so there are a lot of changes that could be.
Best Regards,
- Victor
Thanks for the info Victor. Our website is still in development and some of the pages with the filters on have been changed lately, so perhaps that has been the cause of the filters failing and needing to be updated. I’ll look further into this.
One final question, what values do you have for your cache expiry numbers for the opcache and Wp Rocket?
Many thanks,
Anthony
If we remember correctly for the OP
opcache.revalidate_freq: 60 seconds
opcache.max_accelerated_files: 10000
opcache.memory_consumption: 128 MB
opcache.interned_strings_buffer: 8 MB
rocket
Cache Lifespan: 10 hours
Best Regards,
- Victor
Thanks Victor, most helpful. I have configured the opcode cache with the recommended settings and will monitor the site using W3TC. If that fails then I may move over to WP Rocket and compare the differences.
Kind regards,
Anthony
Is there anyway to incorporate more relevant filters within the search results page?
Example link: https://desw2.sg-host.com/?s=Miraculous&post_type=product
I search “Miraculous” but the filter option in the left hand side are not relevant.
Hi matthewm174
Try to create a separate filter set and place it on the “Common WordPress pages + Search page” and then test it.
Best Regards,
- Victor
Hi, thanks for building a great plugin!
Filter terms are showing but when I select filter terms the posts are not filtered. I am using the post card element within Avada and some ACF. There is no available choice for Query, the AJAX is disabled, and I have no cache plugin installed.
Please let me know, what I am doing wrong. Thank you
Hi lissalde
Thank you for choosing Filter Everything PRO.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you are trying to make filtering to work.
Best Regards,
- Victor
Hi Victor,
Sure thing, I already did this. Here is the link for the page I am trying to filter: https://itsfrom.eu/test-of-postcard/
Looking forward to hear from you.
Can you please check if everything is working now?
Best Regards,
- Victor
It works now! Thanks a lot
So, all we did was go to the filter set and click the Update button inside it.
Best Regards,
- Victor
Hi, I bought your plugin, I use elementor pro, acf free, thema kadence
I did some tests but without results, I created a site to allow people to be able to select their research, I created cpt and taxonomies, the site is online, provisionally I deactivated the menu and I inserted a temporary menu.
I created custom ami for each category or taxonemies with elementor for the archive, below you find examples and I would like to keep these URLs.
The filter must go to the left sidebar
URL region https://www.buonosanoitaliano.it/regione/abruzzo/ Province URL https://www.buonosanoItaliano.it/provincia/agrigento/ URL category https://www.buonosanoItaliano.it/prodotto/agriturismo/ Traditional URL products https://www.buonosanoItaliano.it/tag-prodotto/miele-di-comagno/ Biological products URL https://www.buonosanoItaliano.it/tags-bio/cipolla/ Company page https://www.buonosanoItaliano.it/made-in-italy/
I had inserted the Shorthcode [Fe_widget], but it did not work for me, from some evidence if I selected another region (Piedmont), the data appeared on the page of the Abruzzo region instead of viewing in that of Piedmont and the filter was always at 0.
You can explain to me if it is possible and how I have to do
Thank you
Hi bsnewline
Thank you for your interest in the Filter Everything plugin.
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Also, please send the link to the page where you are trying to filter your posts and display the filter set.
Best Regards,
- Victor
Hello, Before i buy it, i just need to know if you can help me to integrate it ? I mean, if you could do it for in my website ? No worry i will pay for your services and told me how much please ?
Thank you
Hi Popsicle
Thank you for your interest in the Filter Everything plugin.
Well, it all depends on what you are looking for. But here’s what you can do, you can write a detailed “Technical Task” and send it via PM – https://codecanyon.net/user/fe_support so we can ask any freelancers that we know if they would like to take this project, and how much would they take for such type of work.
Best Regards,
- Victor
Hi there,
I am using Woo + Divi + Filter Everything Pro /w ajax/ + W3TC for lazy loading images.
Currently, when I load a category page – everything is fine, but if I apply a filter – the products would load without thumbnails, or rather the src will be a placeholder and the src that should be loaded, stored in data-src, never is.
Suggestions?
Hi ickomcdevill
In general, there is no support for accounts whose support period has expired following the support policy.
But we can help you later after all requests from accounts with valid support periods are processed. It may take some time – days or weeks.
If you want to receive it faster, please extend your support period, and this request, will be processed in the first queue for supported accounts.
Meanwhile, you can check this documentation page about the AJAX – https://filtereverything.pro/resources/ajax-instructions-only/
Best Regards,
- Victor
I will be waiting
Hi We haven’t seen any feedback through mail so that’s why im asking here if you don’t mind:
We only had 2 questions before buying it.
1. When setting up the options “any” for all seo settings, we have a little problem because when you’re on a filter page and filter 2 or more attributes + categories, you won’t see it in the window tab above^ For example: Websitename | Category + attribute This doesn’t work?
Our other question is: When going directly to a subcategory page you won’t see the other subcategories (only the one you selected). Is it possible to enable this?
We don’t know what to use… Because google also indexes the product category pages. Or should we only use the filter links and disable indexing of product category pages?
Thank you in advance!
Hi Sam
1) You need to create SEO Rules for every mix, for example:
color any color any + size any size any + weight any color any + size any + weight any
This mix of 1 any + 2 any + 3 any will work if you choose one term from each filter. Also if you choose more than one attribute from one filter SEO Rules won’t work in order to provide good practices SEO. Something like an iPhone gray or silver or gold can be treated like spamming sites by search engines.
2) For this you might want to create either custom filter sets for each category, and remove not needed categories from them or use CSS to hide them.
Well, SEO can be tricky sometimes and it all depends on the site and what you are trying to reach. By default, you cannot make category filters indexable on category pages.
Your email is not working, maybe because it is full. As we get this messageThis message was created automatically by mail delivery software.A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
email address mailbox is full: retry timeout exceeded
Best Regards,
- Victor
—
Ticket 30765919
Hello Victor,
URL : https://outdoorcookingexperiencecenter.community/books/
Don’t know what my website developer send to you. But this are the two issues we can’t fix and we need help for.
The issue is about the BOOKS FILTER.
Hide empty filters is selected. But still we see them. How to solve this?
We activated an extra selection filter called SUBJECT. It isn’t displayed. How to solve this?
Thanks for your help.
Hi Mbieckmann
Can you please send the credentials to the wp-admin dashboard following this document so we can check it?
Best Regards,
- Victor
Are send to you.
We have checked the filter set settings and they do not have an option to hide empty filter terms (it is set to never hide) – https://prnt.sc/qSBZbQfABL5m the only option that turned on is to hide empty filters. If you set it to “always hide” it will hide them. Also, you do not have any object filter that you mentioned in that filter set.
As you see on the page when you are logged in as admin there is an edit button at the bottom of filters – https://prnt.sc/Y6VGcsYxH3ey you can click it and it will send you to edit the exact filter set that is placed on this page.
Best Regards,
- Victor
Solved. Thanks for your help.
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