22695 comments found.
FYI – On ThemeForest it’s still downloading version 7.7 and not 7.7.1 
Hello, There might be a delay for update to appear on codecanyon due to envato review process.
The update can be instantly downloaded from the downloads section of your account: https://support.wpbakery.com/downloads
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You guys should have automatic updates, no? Usually takes a couple minutes max…
Hello, Yes, the automatic update is available once the license is activated as per: https://kb.wpbakery.com/docs/getting-started/activation/
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I have a valid license but cannot update the plugin. On the support page under licenses it shows up, but activation routine does not recognize. Do I really have to renew support to update the plugin, even if I have no support issue?
Hello, The plugin can be updated using any of these two methods: https://kb.wpbakery.com/docs/getting-started/update/
If there is any issue while doing so, then please feel free to drop us a ticket via support portal: https://support.wpbakery.com/ and share your temporary login details in it, so that the support team can guide you further.
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Your page seems rather out of date – the latest version available is incorrect and the changelog has not been updated. Having updated to v7.7 yesterday, it now tells me I need 7.7.1 but that doesn’t even appear to be available here?
Hello, The latest version of the plugin is 7.7.1 which can be downloaded from the downloads section of your account: https://support.wpbakery.com/downloads
The review process on codecanyon takes time due to which there might be a delay for the update to appear on codecanyon.
You can check the release log of latest version here: https://kb.wpbakery.com/docs/preface/release-notes/
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I see column spacing is broken in 7.7 so I’m guessing you guys will release a patch. So I wanted to report a few things as well:
1. In the change log you have the following:
Fix: Nested elements have proper control colors in the user interface
But you forgot to fix the pointer color so it’s still yellow: https://a.cl.ly/X6uv85Zm
2. There are still a lot of debug errors in PHP 8.1+ and people have been reporting these for a while. I believe the quickest fix is to cast the $param_value to a string: https://a.cl.ly/yAuzkjEn – since WPBakery is shortcode based all parameter values should be strings anyway and this edit prevents passing a null value to the callback function which may use functions that depend on strings such as strcmp, explode, htmlspecialchars, etc. And the tweak only takes a couple seconds to make. Thank you for considering!
3. The new info icon seems a bit confusing as the icon is small and hard to read. From a UI perspective and keeping consistency with WordPress would you consider using a question mark instead? Like Gutenberg: https://a.cl.ly/RBuAyr0n
This keeps a consistent UI between WPBakery and WordPress which I think people would appreciate. Here is a link to the SVG: https://github.com/WordPress/dashicons/blob/master/svg-min/editor-help.svg
Additionally, sometimes the param descriptions are not just “info” but important notices like “Important: Do not enter x into this field” – so it would be nice if there was a way to have the old description below the field without creating a whole new param type for that. Perhaps a global filter to enable/disable the info icons would be amazing, thank you for considering!
As always, thank you for all your hard work and listening to feedback!
- AJ
To followup on my last note, I tweaked the icon myself for our customers. If you like your version that’s cool, but I wanted to share incase you like the WP icon instead:
Before: https://a.cl.ly/z8uokGGr After: https://a.cl.ly/X6uv8KKL
The CSS:
.edit-form-info {
display: inline-block;
padding-inline: 6px;
height: 18px;
width: 18px;
}
.edit-form-info::before {
content: "\f223";
font-family: dashicons;
display: inline-block;
line-height: 1;
font-weight: 400;
font-style: normal;
speak: never;
text-decoration: inherit;
text-transform: none;
text-rendering: auto;
-webkit-font-smoothing: antialiased;
-moz-osx-font-smoothing: grayscale;
width: 18px;
height: 18px;
font-size: 18px;
vertical-align: top;
text-align: center;
color: #767676;
}
At least, I would recommend changing the current SVG color because it’s not accessible: https://a.cl.ly/GGuBE7B8
- AJ
Additionally. Can you please add the ability to disable the scroll to function when copying/adding items into the new Module Manager? I know a lot of people have been asking for it and from my experience it’s really buggy so I really want to disable it.
For example, copying an element at the top of a page is scrolling me down to the bottom of the page: https://a.cl.ly/eDuK5LQ5
Ideally the code for the scrollTo function would be in it’s own JS file this way it can be enqueued and dequeued as needed. Currently because it’s minified into the builder js it can’t be removed 
Thank you!!
- AJ
Hello, The issue related to column spacing has been fixed in the 7.7.1 update. We have added the feedback regarding the scroll-to option to our enhancement list so that it can be controlled by the user.
Regarding issues related to PHP 8.1, it will help us debug it further if you can share the steps and code that can be used to replicate it since we are unable to replicate it with PHP 8.1 on our setups.
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Glad it’s fixed, thanks!
The issue with PHP 8.1 is that everywhere in your code you assume that $param_value is a string, but it’s not necessarily. It could be null. It’s not so much about replicating the issue (there are many ways and I can share if helpful) but the main issue is you need to make sure your code properly checks that data is a string when using functions that expect a string.
For example if you are going to use the strcmp() function you need to be 100% sure the data you pass to this function is a string otherwise it will try an error.
There is just a lack of checks in a lot of the plugin code.
I would be happy to submit pull requests to the dev team with the fixes so they don’t have to do them.
I did share examples on how to replicate the debug errors in my previous comment though if you want to look: https://codecanyon.net/comments/30733890
- AJ
Hi, I am getting the following error message in the backend after updating to version 7.7 on multiple sites (cache is entirely cleared after update): Uncaught TypeError: this.content().find(...).data(...) is undefined (post.php) – parse js_composer/assets/js/dist/backend.min.js?ver=7.7:30. Also getting ‘Uncaught TypeError: n is null’ in wp-includes/js/tinymce/tinymce.min.js. This also means that, in backend mode, the windows doesn’t close when clicking on ‘Save Changes’. Thank you.
Reverting to 7.6 the issue disappears.
Hello, Please update to the latest version which is 7.7.1. If the issue continues to persist, then please drop us a ticket via support portal: https://support.wpbakery.com/ and share your temporary login details in it, so that it can be investigated further.
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Hello,
You have an error in your CSS : .vc_column_container > .vc_column-inner { box-sizing: border-box; padding-left: 30px/2; padding-right: 30px/2; width: 100%; }
for the padding you need to use : padding-left:calc(30px / 2);
TKS
We are aware of this bug with version 7.7. Our development team is working on a fix. The fix should be available very soon.
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We have released a fix for this in 7.7.1 . Can you update to the latest version and check ?
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Hi,
after just updating wpbaker pb to 7.7 the ultimate addons element „ult-content-box“ istn’t divided beside each other. The white gap beside is now filled with the bg-color oft he box. Please check.
Br, newbie2004
Hello, The content box is not a standard element of page builder. It is most likely added by the add-on. We would recommend updating the WPBakery Page Builder to latest version which is 7.7.1. If the issue continues to persist, then you can get in touch with the addon developer, so that they can guide you with the same.
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hi rohan,
thank you for your reply.
for us the issue is fixed after updating to pb 7.7.1 
thank’s a lot.
i have just another question:
for blog articles (posts) in the overview a meta desciption for each article/post is shown.
if you visiting frontend the meta descritpion for “excerpt” isn’t visible. to get it you must disable wpbaker pb – the meta description for “excerpt” is shown. how can this be fixed?
br, newboe2004
Hi, The latest update (7.7) is still not compatible with PHP 8.2 resulting in a WordPress Error and recovery mode. If I switch to PHP 7.4 everything works like normal however PHP 8.2+ is throwing the error below. I have tested this on multiple sites and its definately a bug with compatibility.
You might want to fix this quickly as Siteground (Hosting provider of 3million+ sites) has just started a rollout updating the default PHP version from 7.4 to 8.2. If Siteground are doing this now every other provider will follow shortly.
Error Details
An error of type E_ERROR was caused in line 9 of the file /home/customer/www/public_html/wp-content/plugins/js_composer/include/templates/editors/partials/vc_welcome_block.tpl.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /home/customer/www/public_html/wp-content/plugins/js_composer/include/templates/editors/partials/vc_welcome_block.tpl.php:9 Stack trace: #0 /home/customer/www/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(1056): require() #1 /home/customer/www/public_html/wp-content/plugins/js_composer/include/templates/editors/backend_editor.tpl.php(47): vc_include_template(‘editors/partial…’, Array) #2 /home/customer/www/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(1056): require(’/home/customer/...’) #3 /home/customer/www/public_html/wp-content/plugins/js_composer/include/classes/editors/class-vc-backend-editor.php(113): vc_include_template(‘editors/backend…’, Array) #4 /home/customer/www/public_html/wp-admin/includes/template.php(1456): Vc_Backend_Editor->renderEditor(Object(WP_Post), Array) #5 /home/customer/www/public_html/wp-admin/edit-form-advanced.php(723): do_meta_boxes(Object(WP_Screen), ‘normal’, Object(WP_Post)) #6 /home/customer/www/public_html/wp-admin/post.php(206): require(’/home/customer/...’) #7 {main} thrown
Hello, We have tested the latest version in PHP 8.2 and have not encountered such an issue. Please feel free to use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue further.
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Reporting a couple debug errors in newer versions of PHP.
- For the iconpicker param type when using the setting “emptyIcon” set to true it triggers the following debug error:
PHP Deprecated: strcmp(): Passing null to parameter #1 ($string1) of type string is deprecated in plugins/js_composer/include/params/iconpicker/iconpicker.php on line 132
This error will also occur if the iconpicker param type doesn’t have a defined value. So if you use:
'settings' => [ 'emptyIcon' => true ],
You also need to define:
'value' => '',
Which is redundant and pointless.
Proposed fix using WP core selected() function: https://a.cl.ly/8LuNpQWL
- For the “hidden” param type if there is no default value defined it will trigger the error:
PHP Deprecated: htmlspecialchars(): Passing null to parameter #1 ($string) of type string is deprecated in plugins/js_composer/include/params/hidden/hidden.php on line 16
Proposed fix casting variable to string: https://a.cl.ly/jkupmokv
Although, perhaps it’s best to cast the value earlier before it’s passed to any helper function because a similar error is triggered by the ‘attach_images’ param type:
PHP Deprecated: explode(): Passing null to parameter #2 ($string) of type string is deprecated in js_composer/include/helpers/helpers.php on line 417
I could be wrong, but since WPBakery uses shortcode all param values should be strings. Editing the WpbakeryShortcodeParams renderSettingsField() and casting the $param_value variable would be best no? Like such: https://a.cl.ly/yAuzkjEn
Thanks!
- AJ
ps: The github repo is still on 7.5 otherwise I would submit pull requests with the fixes.
Hello, Thanks for sharing. We will add these onto our list so that these can be checked further.
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There is a display bug with your FAQ accordion element. If you add one to a row, the STYLE dropdown shows in the correct position:
https://snipboard.io/JPDBN0.jpgbut if you choose Arrow for the STYLE, the dropdown jumps up and covers the bottom of the text area:
https://snipboard.io/SXgsId.jpgI confirmed this on 2 different sites with different themes. I would have told support, but I can’t without another license.
Hello, This issue has been confirmed as a bug and it will be fixed in an update.
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Hi,
I have taken over a client site from an agency, with WP Bakery. How can I adapt individual elements responsively with the WP Bakery page builder, e.g. spacing, heading sizes, widths, etc.?
I can only find the option to adjust the rows and cols according to the output device.
If I change the heading size in “Mobile” mode, it remains the same for the desktop version. Do I have to generate extra CSS styles here?
In the support docs I have also only seen the customisation of the blocks, but nothing for individual font sizes, spacing etc. Is it not as easy as with Elementor or GeneratePress, for example?
Thanks
The standard plugin doesnt have font size or heading size options for different devices . You can search for third party addons which allows this or use custom CSS using media queries for this .
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Hi! We have been noticing issues with TinyMCE for some time now whenever we reopen a module containing a text editor. It frequently happens that TinyMCE does not reinitialize, even though there are no errors in the console. https://undsgn.d.pr/v/fvnX5m
br>In the video, we show an installation with a default theme and no other plugins except WP Bakery. Is this a known bug? Do you have any suggestions?
This is not a known bug . Please create a support ticket at support.wpbakery.com with your site credentials so we can check and help you with this.
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Hi! This is replicable on any installation that uses WPBakery. As per our screencast, this happens with the default theme and WPBakery.
We could not replicate the issue locally . Could you check this video : https://drive.google.com/file/d/1HkbNihKNlpUcfBw--JtRfevZ4lSkikps/view?usp=sharing and see if these are the steps ?
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Is there any way to control how elements animate? When we set a row, cell or element to use one of your animations, it triggers when that thing comes into view.
What I am trying to do is to sequence columns or elements 1-4 (or whatever) to animate one after the other, rather than all at once.
I can hack around and add my own CSS to your elements to add animation-delay, but it would be nice if there were some easier way to just add a “sequence” checkbox option or something to what is already built in.
Am I missing a way to do this that is there already?
I am afraid its not possible with the standard plugin to achieve animations one after another . This will require custom CSS code .
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Hi,
I am trying to target the WordPress tinyMCE editor exclusively while not affecting the wp_editor() in WPBakery – so I’m hooking into tiny_mce_before_init to modify the settings – https://developer.wordpress.org/reference/hooks/tiny_mce_before_init/ – so I check the $editor_id to ensure I’m targeting only the editor I wish to target.
Everything works great in the frontend editor because there you add a hidden wp_editor() using the “vc-hidden-editor” ID but in the backend you are grabbing the post content editor so there is no way to target only the WP editor or the WPB editor exclusively and creates inconsistency between the frontend and backend.
Is there any chance in the next update could use the same vc-hidden-editor for the backend to ensure that the editor used for WPBakery is completely separate?
Thank you!
- AJ
Hello, I checked with our development team, and currently, it isn’t feasible to implement this change because many third-party integrations depend on the existing setup. Altering the current setup could cause significant compatibility issues with these integrations.
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I would like to report and issue with the TranslatePress plugin.
public function get_shortcodes_css( $id, $type ) found in wp-content\plugins\js_composer\include\classes\core\class-vc-base.php
Instead of esc_html you are using esc_html__ , a gettext function inside. Please fix it with the next update as it conflicts with the TranslatePress functionality and custom CSS code is not correctly applied on translated pages.
Thank you!
Hello, Please use support.wpbakery.com and share your temporary website credentials along with the steps to replicate the issue, so our support team can investigate it further and help you out.
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Please forward my message to your developer team and also the following support thread: https://wordpress.org/support/topic/wpbakery-design-options-not-working-with-translatepress/
There is no need to retrieve translated version of those variables inside that function. You need to replace the esc_html__ with esc_html.
Hi, first you rock, now 2 things
1- Bug : When i activate the google font locally then in some page specialy the intern pages not the home, it failed when i save…
2- It will be great if you ad an option to desactivate the unsused modules in order to increase the speed of the website. (like in PORTO THEME there is this possibility!)
THX
1. Can you create a support ticket with us with your site credentials and URL where you are facing the issue at support.wpbakery.com so we can check this?
2. The next release 7.7 should have Module Manager to enable/disable specific modules.
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Hi!, i had registered bakery in a client’s website, but he had cancelled his website and I had not access to unregister the plugin. How can I clear the plugging registry if I don’t have access to the website? thanks!!
Please deactivate the license as per the second method in https://kb.wpbakery.com/docs/wpbakery-page-builder-how-tos/how-to-deactivate-and-reactivate-license/
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This is very obnoxious: https://a.cl.ly/o0uL6QE9
Can we please get the ability to disable the scroll to function completely? I’m definitely not alone on hating the scroll to function when making changes in the admin.
Thanks!
- AJ
Hello, Yes, we are keeping track of feedback about the scroll feature, and it is on our list to provide better control over it for users.
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I am still waiting for someone to help me. Support tickets are unanswered. I need to get access to my 5 licenses!
Hello, I am afraid, we did not receive the tickets. Please share the ticket ids with us.
However, we just saw the email which was sent by you (via erika@your-domain) regarding the issue with accessing the licenses. We have replied to the email with steps to access the purchased licenses.
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I have opened 2 tickets in the support system. They are not clickables or links, and one of them is marked as “resolved” How is it that you guys did not receive it?
I dont care if the support system doesnt work, the 5 licenses I bought LAST WEEK are still not showing on my list of licenses for me to use.
https://app.screencast.com/3rK0Dv0iYA5oMPlease email me at webdev@my-domain, the support system is broken.
Hello, The tickets shared in the screenshot were opened via another email id: jason@domain.com. These were responded by the support team and the reply to them were sent to the same email id.
As per the request, we have now forwarded the responses to webdev@domain.com.
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Hello! I use the WPBakery plugin on the front page of the site for posts, and today I noticed this problem? Does anyone know what this is about? Here: https://youtu.be/x4SP6k7LEIk
Hello, Please use support.wpbakery.com and share your temporary website credentials so our support team can investigate your issue and help you out.
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