3370 comments found.
I purchased this plugin a while ago and I’m only now getting a chance to use it. There are a lot of features that I like in the plugin and I would like to continue using it. Support for this item has expired, so I’m unable to open a ticket. I would extend support for the plugin, but I’m a little concerned that the issue I’m experiencing is something that cannot be resolved:
I’ve found that ARMember plugin is causing my website to frequently return 404 errors for pages that exist. There is no sequence to it, as pages that normally work, suddenly do not and after reloading several times, they load properly. From searches on the comments here, I see that there can be conflicts with language plugins (I’m using WPML), but nothing like what I’m experiencing. I’ve saved permalinks, cleared cache, etc. but the only thing that resolves the issue is deactivating ARMember plugin (Premium and Lite). Is this an issue that your support team is familiar with and can help resolve? If so, is there already a fix in the pipeline? If possible, I’d like to know before I extend my support. Thanks in advance!
Hello, Firstly, we’re glad you are happy using the ARMember Plugin. Regarding “sometimes page works and sometime redirects to 404”, technical team has checked the case accordingly but there is no such issue found. Also, this type of issue is not reported by ARMember customers. So, it will not be possible to directly guess the issue but kindly renew ARMember support and open a technical support ticket from https://support.arpluginshop.com If the issue is from the ARMember plugin then, technical support will definitely help you.
Thanks
Dear all, just a presale question. If I need only two add-ons (e.g. Zapier and Buddyboss integrations), could I buy only the add-ons individually, or do I have to buy the bundle pack? I ask it because I note that some add-ons (for example the Buddyboss integration) doesn’t have a price and if you click on the ‘buy’ button it is indicated that the add-on is included with ARMember Premium version. Could you please clarify? Thanks.
Hello,
ARMember does offer the “BuddyBoss Integration” as an inbuilt addon, this addon will be included along with the ARMember Pro Plugin itself. Also, when you click on buy button then, there is showed “Included with ARMember Premium version” too.
Regarding ARMember Zapier addon, you can either purchase it individually or you can go for the Addon Bundle Pack as well according to your requirements. For more information please refer ARMember Zapier Addon: https://www.armemberplugin.com/downloads/zapier-integration/Thanks
Hello,
I hope you are well.
Presale questions
a) I would like Pro customers to have access to a Pro account and their invoices from the front-end dashboard.
b) Can clients get any kind of loyalty card for being Pro members?
c) I would like Pro customers to earn referral points by sharing the site link on social media. I already have your reward point plugin. Is it possible?
d) I would like Pro customers to have the possibility to order 10 products and more. They can choose or request products they want.
e) I would like Pro customers to request new collections of products.
f) Das the plugin uses the default WooCommerce account and add functionalities to it or it creates a total different account?
Thank you
Hello,
a) Yes, ARMember provides you a facility that you can set access to the pages/posts as per the member having a membership plan through the ARMember Content Access Rules.
Regarding the “invoices visible on the front-end”, then for this ARMember does offer an inbuilt addon “Invoice & Tax” addon through which one can allow members to check their invoice for each transaction made on the front-end side.
You can refer to the ARMember Invoice & Tax addon from here: https://www.armemberplugin.com/downloads/invoice/
b) Yes, ARMember does provide another inbuilt addon “Social Feature” addon and using this you can allow the members to check their membership card, also you can set the membership card as per the plan.
c) As you are willing, to provide offer an affiliate program at your site then ARMember does come up with the premium addon “ARMember Affiliate Addon”, through this addon you can allow the pro members to become an affiliate user, and then they can earn when they referral signups to your site.
For more information on this, you can check out the ARMember Affiliate Addon : https://www.armemberplugin.com/downloads/armember-affiliate/
And by the reward plugin if you are referring to the “MyCred Integration” then through this addon you can allow the members to earn points while signing up for a plan.
For more information, you can refer to the myCred documentation: https://www.armemberplugin.com/downloads/mycred-integration/
d & e) ARMember does provide an integration with the WooCommerce through an inbuilt addon “WooCommerce Integration”, with the help of this addon you can show/hide the products plan wise, and also you can assign the product along at the time of plan purchase.
For more information on WooCommerce Integration, you can check the following link: https://www.armemberplugin.com/downloads/woocommerce-integration/
f) ARMember users WordPress users as member so, it will be same account for both WooCommerce and ARMember.
Thanks
Hello again,
When you are talking about inbuilt addons, are they free (included) when buying the plugin?
Just wanted to clarify something important before purchasing the plugin.
1. I have regular clients on my WooCommerce Website. I would like to get your plugin in order to give my clients the opportunity to become Pro members (free of cost cause I don’t want to sell subscription at first).
When they are pro members;
a) They can see some products regular clients can’t see.
b) They can buy products in big quantity (from 10+). Regular clients can’t buy more than a certain amount of products.
c) When they purchase products, they can see and download their invoices from their account on the front end.
d) I am using SUMO Reward Points on my WooCommerce site. Is it compatible with your plugin? Cause I still want my Pro members to get points rewards.
e) You said you are using the default WooCommerce account for clients. So using your plugin will add new tabs (example: Invoices etc…) to the current WooCommerce account tabs, right?
Thank you
Hello,
Regarding inbuilt addons, please refer to the below URL and all the inbuilt addon sections are included with the ARMember plugin. https://www.armemberplugin.com/addons/#ARMemberInbuiltAddonsa) Yes, WooCommerce product is WordPress Custom post type so yes you can set access/restriction on custom post type.
b) Unfortunately it will not be possible to restrict cart/checkout amount or quantity.
c) It is the WooCommerce feature and it will be handled from the WooCommerce plugin.
d) Yes, this request is also connected with WooCommerce so it is working with WooCommerce plugin then you can achieve it according to your requirements.
e) Unfortunately it will not be possible to add a new tab on the WooCommerce “My Account” page using ARMember Plugin.
Thanks
Hello,
Sounds good.
Is there a way to have the plugin on my website for a demo purpose?
Just to try out thing and see if it is the right plugin.
Thank you
Hi,
Sorry it is not possible.
Thanks
Hello,
Do I get at least a refund if i am not satisfied?
Thanks
Hi,
Yes, you get 7 days money back option.
Thanks
Hey Bro, I submitted ticket 2 days before but still not reply. Ticket no: 031402
Since the new Armember Update, my members are paying and the transaction is even noted in the armember profile. Yet the plan is changed to a no access plan because apparently they haven’t paid. This means somehow payments are not recognized properly and users lose access despite paying.
Were you able to fix this in 6.7 of Armember?
Hello,
Technical team has checked and there is no such issue found that membership plan not assigned or payment not recognized. Still, kindly open support ticket from https://support.arpluginshop.com, and after that, support staff will check and assist you further.
Thanks
Hi,
I have a question before purchase this product. Can this membership plugin working well with the Mylisting wordpress theme: https://main.mylistingtheme.com/?
Hello,
ARMember Plugin works with popular themes and works with a theme that follows WordPress standards. so if the theme you are referring to follows the WordPress standards then will work fine.
Thanks
Dear team
in our site in 2022 we have 1300 subscriber but you most o the peoples don’t renew, we cannot find the peoples who not renewed. also could you please me to resolve the issue
Hello,
When a Subscription type membership plan is not renewed, ARMember temporarily suspends the membership plan. You can check the list of suspended members from the ARMember -> Manage Members page using the status filter. If you need further assistance then, kindly open a support ticket from: https://support.arpluginshop.com and after that, ARMember technical support staff will assist you further.Thanks
Greetings, my code expired support and I wanted to reset the code to another website . The form in in plugin to reste it isn’t working. Can you help me with this please? Thanks.
Hello,
Sure, I can help you with it. Kindly leave a message through the message box of our codecanyon profile page with your purchase code.
Thanks
Hello, How can I update the twitter icon to X in the section of social account buttons
Hello,
Kindly open a support ticket from https://support.arpluginshop.com so after that, ARMember technical support staff will assist you further.
Thanks
Hi, I need your help to reset my license. I can’t do it from the support page as my support is expired, neither can I from the form in WP-admin, it says that the name is not written properly but it is. The license was attached to the domain mumscollective.com, but this site doesn’t exist anymore. Thanks a lot in advance
Hello,
Sure, I can help you with it. kindly leave a message through the message box of our codecanyon profile page with your purchase code.
Thanks
Is it possible for users to upload files in groups? That would be important for me.
Hello,
Yes, ARMember does provide a facility to upload multiple files too.
Thanks
With your most recent update when the forgot password feature is used instead of sending a password reset email, it displays “SPAM DETECTED”. Can you get this fixed from your end, it was never there until I upgraded to your new version.
Like I mentioned this bug came with your most recent update. Can you look into it asap.
Hello,
Technical support staff has checked the issue at the local server and there is no issue found so, kindly open a support ticket from https://support.arpluginshop.com so, after that, technical support staff will assist you further.
Thanks
I tried to sign up for the support https://support.arpluginshop.com/register/ But when I entered the details and the Purchase Code…. the sign up is rejected and I get an error message that the Code is already in USE… How can that happen?
This would happen if you already used purchase code with different email address and opened support ticket. Please check if you had used another email.
If you could not find out, then please leave message through message box of our codecanyon profile page with your purchase code. so we can check and help you with this situation.
Thanks
I have two Issues….. My developer has finished everything but the Members Search Filter functionality is not working…What is the issue
Hi,
For technical support kindly open support ticket at our helpdesk. so our support staff can check and assist you.
Thanks
I have an old version of ARMember 5.0. When I tries to update it to the new version 6.6 (also tries 6.5.1) then all transaction detail as well as membership plans of previous members are not showing up after upgrade. Is there a proper way to upgrade for 5.0 to 6.6 without loosing any data? (I did the upgrade by copying the new plugin data to the WP plugins folder) Thanks!
HI,
i can not see that you have made any purchase of ARMember using your current account. so, either please buy license to get technical assistance if you haven’t already Or if you did with another account then please communicate using that account.
Thanks
We have been trying to get some questions answered for weeks now and can’t get any reply. The support from this team is concerning. We want to know if the license covers the root domain as well as a sub domain. We have our test site on a sub domain of our main site and need any plugin we use to function simultaneously on both the root domain and sub domain. Will it function properly?
Also, how customizable are the member profile URL’s? Can they be ‘domain.com/members/username’?
Still waiting on a response via email or here, any sort of response… is this a real company or a scam?
Hello,
sorry for the delay in reply.
ARMember licenses do work at the sub domain as well, but at a time one license can be activated at any one domain/site and therefore, if you wish to keep activating the license in multiple sites ((either it is staging or production) then you need to purchase the 2 licenses.
Moreover, regarding the slug change for the profile page, yes it will be possible to change the profile page slug and add a username after the profile page slug.
Thanks
That’s not typical, but workable I suppose. What about for any add ons we purchase? Paying twice for add ons on a yearly rate would be a lot.
How do you change the profile slug / link? Do you have any links or tutorial video showing this? Would like to see how easy it is to do.
Hello,
I understand your concern, but it will be possible to activate the license on one site, whether it is the root domain or subdomain.
Regarding change profile slug, profile page is the WordPress page so, you can change the profile slug by changing the page slug. For more informaiton, please refer ARMember documentation: https://www.armemberplugin.com/documents/member-profile-templates/#ProfileSlugChangeThanks
So for add ons too? That doesn’t make a lot of sense to have to pay double on a recurring fee just to be able to test out the functionality. Especially when it’s the same domain, just dev.domain.com vs domain.com. Is this something you can work on? We wouldn’t be paying for any add ons that we have to pay twice for.
Hello,
As you have requirements to keep activated on the both sites ( either it is production or staging ) so you need to purchase it accordingly.
Thanks
Presales questions a) is it compatible from Paid Membership Pro, can i port or migrate data from that plugin to yours
b) does it have a option for members to message one another in the membership directory without revealing their contact details (email/phone).
c) does it have a means to see whose membership expired due to credit card expiry
d) does it have a means to email members whose membership has expired
e) does it have a means to send a email containing link for expired members to renew
f) does it have means to customise the no. of reminder emails sent before membership expiry ?
Hello,
a) Yes ARMember does provide a free addon “Migration & Import Tool” which allows you to migrate the data from the Paid Membership Pro as well. Please refer to the reference URL: https://www.armemberplugin.com/downloads/armember-migration-tool-addon/ b) Yes, ARMember does provide a facility to allow the members to chat with one another with an external “Social Community Addon”, you can allow multiple features under the same addon to post, create a group, allow friend requests, private messaging, and much more. Please refer to the reference URL: https://www.armemberplugin.com/downloads/armember-social-community-addon/ c) ARMember does temporary suspend the membership plan when members’ payment not received so, members will unable to access the premium content. But ARMember does not store the card details or sensitive payment information so, it will not be possible to check it. d) & f) Yes ARMember allows a facility to add the email notification “On membership expiration” and a reminder for the payment due too. For more information, please refer to the reference URL: https://www.armemberplugin.com/documents/manually-added-email-management/ e) Yes you can add the URL to the email content as per your requirements.
Thanks
Hello, we have a problem with forms that is very important to us. We need some of the forms we have so that logged-in users can fill them out again. Is it possible to enter some custom code or custom java script and add options so that even logged-in users can fill out the form again?
Hi,
Kindly open support ticket at our helpdesk.
Thanks
Hello,
I’m considering using ARMember for my website. Can you please help with these questions: 1. Can you please tell me if it uses server-side content restriction OR client-side (Javascript) content restriction?
2. How the plugin manages server-side validation and safeguards data?
3.How it protects user data and transactions and the precautions taken to prevent SQL injection and other potential security threats.
4. Are the above security measures inherent to the plugin, or if they necessitate additional plugins or setup needed?
Thank you.
1. & 2. Yes. ARMember does provide server-side content restriction and inbuilt spam protection for safeguard data.
3. ARMember does follow WordPress standards and prevents SQL injection.
4. No, you don’t need any third party plugin to inherit the above security.
Thanks
Hi, I’m having a small issue with the plugin.
In General Settings, Redirection Rules, I want the plugin to send the user to the Referrer Page after logging. But for some reason that’s not happening.
Hi,
For technical support kindly open support ticket at our helpdesk.
Thanks
