1345 comments found.
is there a setting to stop automatic printing , and only print when initiated by the user
eg, for KOT , invoice etc
Yes possible
Please create a ticket or our support portal after purchase to know how to do it.
Does it have the feature already or it needs customisation.
That’s the only thing preventing me from purchasing. Also is there a way to turn off stock management. If i dont to track the stock
I need to know bfre hand if that printing issue can be solved in limited time or if it needs me paying customizations fees
1. Disabling printing option is available. 2. You can ignore stock management if you want. 3. It is already available, no customization fee required.
now that i purchased, let me know the steps to disable printing automatically for kitchen , invoice and billing and also disabling stock management and if possible disabling sending orders to kitchen, if possible
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
i did open a ticket on Apr 29, 24 04:05:45 but nobody replied yet
i want to sell food items without tracking the inventory/stock of the ingredients,
reply to my ticket
ticket number is IRP #43
Admin why did u lie to me about the above features being available? I clearly asked bfre i purchased and u said they were available. I opened a ticket and got the response Hi there, 1. currently not available the stop automatic printing 2. Stock of food not available
What action are Available to me to get a refund, since i was given false information
May be there is any miscommunication happening. What is your ticket number? I am checking
my issues were solved by the team. great support. thank you
most welcome
How can i stop printing kot if the order does not require kitchen preparation, ready made products like bread does not go to kitchen, which button or what settings to do to bypass printing of KOT to save papers and simplyfy other processes, let me know if i can edit the code or what i can do to achieve that
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Pruchase code note working I just buy the script. user name jalaany
Please go to install/install.php and replace 24077441 by 23033741 [you should do it in 2(two) places in that same file]
Thanks team for your reply!
Hello, why can’t I see the orders if I change device or browser?
To facilitate offline sync orders are staying on local DB, thats why you cant see those in other devices. But admin can see all the orders.
7.2 ??!! Any time soon ??!!
I hope we have given u answer before
We have released update. You may purchase now
Is the license a one time payment or a subscription?
Yes
Yes to which one? one time payment or Subscription
One time payment
Thank you
Welcome
i have reviewed the demo and this are my concern: 1) when an order is created by a waiter, the cashier dont see the running orders , even after the kitchen has prepared the food. 2) real time updates, the super admin invoice an order collected its money, however the order is still active on waiters end. does the workflow from end to end work seamlessly when it involves alot of users? , thats is major concern , do you have a video or can you explain the workflow. for waiter, cashier and kitchen , when waiter places and order and kitchen releases the order, why cant the cashier not see the running order to bill it? how does a cahier bill an order created by the waiter
when a waiter login to the system and makes an order, does the system not recognize who is making the order? is there a need to change name of waiter at the pos near the customer
what is the work of the cashier when he cant see any order? how would a cashier invoice an order?
since this is frustrating let me explain the workflow i want to achieve and u tell me how to achieve it. waiter takes an order uses the pos and places the order, the kitchen sees the order and prepares it and its done, 3) the cashier has to see the running order so that he can search by the bill number and then collect payment. this only works if its same user, for different users , number 3 doesnt work. can i have a video demo of this, and i purchase the system
Hi there, It seems you are skipping two things when you are trying demo: 1. When you create a waiter you need to select Order Receiving Cashier from the dropdown in the same form. Then when that waiter will place order, that order will be appeared in that cashier’s running order. 2. It takes 20 secs to appear and disappear an order, so when you are trying anything with running order please wait for 20 seconds to appear or disappear it. And only the super admin can see all running orders of all users/cashiers, one cashier cant see another cashier’s order to prevent fraud. I hope you understand the flow now. Thanks!
while i am trying my app in localhost.. after successful installation it showing error 502. plz help
Please go to install/install.php and replace 24077441 by 23033741 [you should do it in 2(two) places in that same file]
The license is not working. What should I do?
Please go to install/install.php and replace 24077441 by 23033741 [you should do it in 2(two) places in that same file]
I checked your demo, but in this, I do not see any option to change financial years according to the Indian calendar.
Sorry that we dont have this feature
Is there away i can restrict license expiry for my users, like it should expire after 1month or one year
Please contact WhatsApp: +8801812391633 for this
Hello, is there a windows installer for this system
Sorry no but u can run on windows using xampp
I’d like to report an issue regarding the audit log not functioning properly. In the Report_mode.php file, specifically at line # 2115, there’s an issue with the code ($outlet_id=’‘) which needs to be fixed to ($outlet_id). This problem is causing the audit log feature to not work as intended.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Thanks team for your reply!
Noman-Ziad – Support is allowed for buyers only.
Hello. I reinstalled windows and my receipts stopped printing. It just turns out to be a blank page.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Major issue ,
- Waiter should not be able to send the same orders to kitchen twice ….waiter can reopened the table and not modify it and send it again to the kitchen.
The items are cooked and delivered to the table before.
- Again , the cooked and delivered items are appearing at the kitchen with the new added item. Example -> The guest asked for burger and garlic bread , its done at the kitchen and delivered to the table .
After 15 min he asked for mushrooms.
Kitchen should get only the mushrooms , not the old items .
This issue has been fixed, we are going to release the update within couple of days.
can we customize code? this is not obfuscated with yak or ion cube?
Yes of course you can, it is open source. not obfuscated or encrypted
cool, tnx. Great intuitive script. But on POS, why are two pre-made products missing? Beef Bulgogi and Marinated Chicken can not be added to POS order, although stock wise they are still available. Pre-made product means ready to sell, right?
sorry no, they are like sub recipe, so that you can use as an ingredient for a food menu. not for direct sell.
OH i see. So in the case of an eatery or a canteen where food is pre-cooked in batches (not on order basis), how does the script handle this?
Sorry this feature is currently not available.
Do you have a feature to create orders automatically when there is an order in delivery partner app
This feature is not available now
How much it would cost to develop a feature like that.
Please contact WhatsApp: +8801812391633
are you solved arabic print problem ?
if not which printer working with this ?
Printer Model for Print Server Arabic Support: Ethernet eco 250
okay i have ticket from 3 days id ticket IRP #1
Hey brother, we replied already, please check
Thanks team
thank you
Welcome
any body replay for my ticket please IRP #8
We are out of support now, team will assist you tomorrow
i wait my ticket IRP #8
@QuantumBye have the team to solve it
Hey Team I found a major flow in your software you can also check. if i sell the products in pos and marks customer as due it counts the sale and also reflect in zreport and if i collect the payment from customer then also it counts reflect it in customer due receives and makes a part of revenue. 1 payment is counted 2 times in revenue. plz fix this as asap
Thanks for catching this vital issue. Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
hello i did open a ticket about qr code that its not working and i bought this system cuz there is qr code order when i asked help i get a random answear can someone help me plz ?
What is your ticket id plz?
IRP #3
I REALLY LOVED THE SYSTEM AND EVERYTHING I ONLY HAVE PROBLEM WITH THE QR CODE AND THIS IS THE MOST IMPORTANT THING I HOP U CAN FIX IT
Thanks for your appreciation. Of course support team will assist you.
