7813 comments found.
Hi anybody here experiencing this issue.
The images are not showing when a biolink is posted say on a Facebook or tiktok profile page and also when you put it on messenger and Instagram chat.
Since these apps are using their own in app browser it might be the issue.
Would like to know if anyone was able to solve or has a workaround.
Thanks
Hello
Good day,
Did you purchase the product?
Regards
AltumCode.
Hi Fabian
Yes via lemonsqueezy. We have also emailed you about this issue. Just wondering if others have encountered same issue and have suggestions.
Hey,
I don’t know what email did you send it from, but I believe I already answered your email.
Regards
AltumCode.
Thanks I figured it out. It was just disabled
Hey
Ah! Great to hear you found it!
Regards
AltumCode.
Hey how’s it going. I bought another license. Great software as usual. But for some reason my new one is missing QR Code system. Can you help me out with this?
Hey
Good day to you!
Please go to your admin panel – settings – qr codes and enable the qr code system.
Regards
AltumCode.
Hi !!! Stats are available for short urls but for guests people? For example domain.com/xyz123+ or domain.com/xyz123?stats or domain.com/xyz123/stats ?
Hi there,
No – guests do not have access to stats.
Regards
AltumCode.
This can be changed easily if I’m planning to do it mysel? If yes…let me know what file I need to modify only. THX
This can be changed, yes – but it is not only one file – you would need to have coding knowledge to do such change.
Please keep in mind, your support is expired for 4 years already and you would need to renew it to be eligible for further support (either from codecanyon or altumcode.com/club )
Regards
AltumCode.
Plan Name not showing on the website
Hello to you too,
Simply go to the admin panel – plans – update plan and translate the fields.
Regards
AltumCode.
Hi i would like to buy a customized version of this software
Would be willing to pay extra for the customizations
Budget is 2k USD, can i have your email so i can reach out to you
Thank you!
Hello
Hope you’re doing good,
Please use altumcode.com/contact and let me know more details
Regards
AltumCode.
Hi Is there a feature for the administrator to modify users’ bio pages, and help them with their pages, and so on? Without transferring ownership of the page to the administrator’s account?
Thanks
Hello,
Good day
Yes, go to the admin panel – users – find the user and login as him.
Regards
AltumCode.
Is there a Chinese version? We need Chinese!
Hello,
Good day,
66biolinks supports any language.
You can translate it manually or with AI from the admin panel.
Regards
AltumCode.
Are there any additional charges for artificial intelligence plug-ins?
Hi,
Yes, AI is not free and is paid to the OpenAI provider.
Regards
AltumCode.
Hello, My admin password doesnt seem to work I logged into db and changed it manually, even then it didnt work what do I do?
Hello
Good day,
Please do the steps mentioned in the FAQ of the documentation on changing it manually
66biolinks.com/docs#faq
Regards
AltumCode.
Hi, Firstly, I would like to say that the software is very wonderful and exceeded my expectations
I just want to ask I use the Arabic language and all pre-existing fonts do not support the Arabic language
Can you guide me on how I can add more fonts to users’ bio pages? And also for the fonts of the home page and the rest of the site
Thanks
Hey,
Hope you’re doing great
You can add more fonts from the: app/includes/biolink_fonts.php file
You can also change the overall font from the admin panel – settings – theme section
Regards
AltumCode.
Fabian, any chance that the latest Font Awesome makes it in the next version, as it has some nice additions/updates, especially related to brand icons.
Thanks!
Hi, Tangol
Thank you for your suggestion.
Regards
AltumCode.
i already buy. and i use dor domain https://nagakuat.com/. i already create 4 shortener link. and i wanna add shortener link again can”t!
can u explain why? could you please help fot this problem!!
Tq
Hello there,
Good day
Please tell me what exactly does not let you create more?
What do you get?
Regards
AltumCode.
I wanna add more Shorten Link URL, and the status “We could not perform this action.” Before i already add 4 Shortened Link and success!
I see at “Plan” -> Unlimited Shortened Links
So why i wanna add more shortener link but can’t
Please share a screen recording of what is happening and send me your website link and admin login via the contact form on my profile page.
How do I send pictures of what happened? because there is no attach file. i already send website link and admin login sir
Hey
Open your config.php file and make sure your SITE_URL starts with https:// and not http://
Regards
AltumCode.
already i edit to https sir!
You will see its working now with https in there.
Hello, I can no longer access it due to the captcha, it keeps showing that it is invalid, is there any way to disable it?
Hello,
Good day
Please read the documentation FAQ
Regards
AltumCode.
I tried different ways, I went to the database, deleted the cache, I did everything I found here in the previous comments, but unfortunately I can’t log in or disable the captcha, and unfortunately I don’t have the money to renew the support, I remember that I bought the regular license and then bought the extended one, I didn’t ask for a refund for the regular one when I upgraded. I really needed help
Hello,
I can do this for you personally, but you have not renewed your support for 2+ years now
You can renew either on codecanyon or altumcode.com/club – which is literally 90% cheaper for extended licenses
Regards
AltumCode.
To solve this specific problem, what should I do? Which license renewal option should I choose?
,
Hey,
The extended license renewal if that is what you use.
Regards
AltumCode.
But can I pay once or do I need to pay every month?
You are subscribing, but you can stop the subscription at any point when you do not need it.
- JUMPLINKS (users) -The ability to have jumplinks in blocks (e.g https:url.com/#name. goes to block #name. This will really help with longer pages and between pages for users.
- Pages & Posts (Admin) - The option to mske pages or posts only viewable to paid users. e.g public or paid plan members, if a user or visitor is not logged on a paid plan it will show ” This content is for paid members only, you will need to login and upgrade as a paid member to view this content ” etc
- Notifications (Admin) – The abiility for admin to add notifications that will automatically be inside a new paid plan users account for every new user following payment. E.G welcome! or Here is your bonus etc. This way with (2) above we can have new paid users access all kinds of restricted content (paid users only onsite which have been standardised for all paying members (tutorials, bonuses, coaching etc) and ready for access in their account
- Custom Html block (users) I would love to see embed code from videoask and tolstoy actually working when added to a user block, instead of it just spinning and spinning with no result. The embed code from these 2 site curently works fine in Admin-Settings – Announcements but not on user pages/ blocks.
- Affiliate LINKS What a perfect inclusion it would be to have the teams invite link have the invitee (account holder/team owner) affiliate link tracking on the invite link, please have a look at his too.:-).
- Custom Welcome Page (Admin) The ability for admin to design & option to set (using a biolink page) a custom welcome page for new users or new paid users.
Thanks Fabian
fixed
fixed
Hello I have this and im currently having an issue setting up email and automation for new signups so i want have to accept everyone manually can you help
Hello,
Please write from the account you purchased the product with.
Regards
AltumCode.
There is some /biolinks-templates links at the end of biolinks script installed. What is that. It was showing empty and currently not working
Hi, Samj447
Good day to you,
As the name of the page suggests, they are predefined templates for biolinks pages.
You can create those via the app and admin panel.
Regards
AltumCode.
Hello Fabian, I’m interested in purchasing a Cloudways VPS server through your referral link. Could you please inform me whether you’re utilizing premium or standard plans? Also, could you specify the RAM allocation in your plan? This information will help me decide on a suitable plan based on your experience. Thank you.
Hey, Lakz188
Hope you’re doing good,
I personally do not use it, but I use it for some of my customers
I personally use(d) the premium plans, but this would be totally up to you
In case you are knowledgeable with servers, you can get more worth for your money if you go with DigitalOcean directly (but you do not get the control panel that cloudways offers) – thats what I do. But again, the servers are the same, as the provider of the servers for Cloudways is DigitalOcean as well.
Regards
AltumCode.
Thanks for information.
We have a bug with the last update. we try to update from v.42 to last version, after upload all files (except config) and go to /update page, we have an error … Fatal error: Uncaught Error: Failed opening required ’/home/customer/www/mydomain.com/public_html/vendor/autoload.php’ (include_path=’.:/usr/local/php82/pear’) in /home/customer/www/mydomain.com/public_html/update/index.php:4 Stack trace: #0
we try many times, with same problem. Please can help us?
Hello
Hope you’re doing good,
I can help you check and do the update, yes.
I would need to know how exactly did you do it and need the FTP / website link details.
But please keep in mind, you would need to renew your support as it is expired for almost 2 years now and you are no longer eligible for support. You can renew via codecanyon or altumcode.com/club
Regards
AltumCode.