7821 comments found.
Hello, I can no longer access it due to the captcha, it keeps showing that it is invalid, is there any way to disable it?
Hello,
Good day
Please read the documentation FAQ
Regards
AltumCode.
I tried different ways, I went to the database, deleted the cache, I did everything I found here in the previous comments, but unfortunately I can’t log in or disable the captcha, and unfortunately I don’t have the money to renew the support, I remember that I bought the regular license and then bought the extended one, I didn’t ask for a refund for the regular one when I upgraded. I really needed help
Hello,
I can do this for you personally, but you have not renewed your support for 2+ years now
You can renew either on codecanyon or altumcode.com/club – which is literally 90% cheaper for extended licenses
Regards
AltumCode.
To solve this specific problem, what should I do? Which license renewal option should I choose?
,
Hey,
The extended license renewal if that is what you use.
Regards
AltumCode.
But can I pay once or do I need to pay every month?
You are subscribing, but you can stop the subscription at any point when you do not need it.
- JUMPLINKS (users) -The ability to have jumplinks in blocks (e.g https:url.com/#name. goes to block #name. This will really help with longer pages and between pages for users.
- Pages & Posts (Admin) - The option to mske pages or posts only viewable to paid users. e.g public or paid plan members, if a user or visitor is not logged on a paid plan it will show ” This content is for paid members only, you will need to login and upgrade as a paid member to view this content ” etc
- Notifications (Admin) – The abiility for admin to add notifications that will automatically be inside a new paid plan users account for every new user following payment. E.G welcome! or Here is your bonus etc. This way with (2) above we can have new paid users access all kinds of restricted content (paid users only onsite which have been standardised for all paying members (tutorials, bonuses, coaching etc) and ready for access in their account
- Custom Html block (users) I would love to see embed code from videoask and tolstoy actually working when added to a user block, instead of it just spinning and spinning with no result. The embed code from these 2 site curently works fine in Admin-Settings – Announcements but not on user pages/ blocks.
- Affiliate LINKS What a perfect inclusion it would be to have the teams invite link have the invitee (account holder/team owner) affiliate link tracking on the invite link, please have a look at his too.:-).
- Custom Welcome Page (Admin) The ability for admin to design & option to set (using a biolink page) a custom welcome page for new users or new paid users.
Thanks Fabian
fixed
fixed
Hello I have this and im currently having an issue setting up email and automation for new signups so i want have to accept everyone manually can you help
Hello,
Please write from the account you purchased the product with.
Regards
AltumCode.
There is some /biolinks-templates links at the end of biolinks script installed. What is that. It was showing empty and currently not working
Hi, Samj447
Good day to you,
As the name of the page suggests, they are predefined templates for biolinks pages.
You can create those via the app and admin panel.
Regards
AltumCode.
Hello Fabian, I’m interested in purchasing a Cloudways VPS server through your referral link. Could you please inform me whether you’re utilizing premium or standard plans? Also, could you specify the RAM allocation in your plan? This information will help me decide on a suitable plan based on your experience. Thank you.
Hey, Lakz188
Hope you’re doing good,
I personally do not use it, but I use it for some of my customers
I personally use(d) the premium plans, but this would be totally up to you
In case you are knowledgeable with servers, you can get more worth for your money if you go with DigitalOcean directly (but you do not get the control panel that cloudways offers) – thats what I do. But again, the servers are the same, as the provider of the servers for Cloudways is DigitalOcean as well.
Regards
AltumCode.
Thanks for information.
We have a bug with the last update. we try to update from v.42 to last version, after upload all files (except config) and go to /update page, we have an error … Fatal error: Uncaught Error: Failed opening required ’/home/customer/www/mydomain.com/public_html/vendor/autoload.php’ (include_path=’.:/usr/local/php82/pear’) in /home/customer/www/mydomain.com/public_html/update/index.php:4 Stack trace: #0
we try many times, with same problem. Please can help us?
Hello
Hope you’re doing good,
I can help you check and do the update, yes.
I would need to know how exactly did you do it and need the FTP / website link details.
But please keep in mind, you would need to renew your support as it is expired for almost 2 years now and you are no longer eligible for support. You can renew via codecanyon or altumcode.com/club
Regards
AltumCode.
Hello team,
We keep facing a particular issue anytime we update to a newer version. Our logos, QR codes, images we have on the Biolinks, they always tends to be missing after the update. This always leads to an error in the img area.
Even the image on the “Powered by” in the footer also disappears leaving the alt text.
We always need to start uploading images again for them to be visible. Kindly look at this from your end if its a generic bug.
Warm regards!
Hi,
Good day to you,
There is no generic bug on this, as no one has this issue, not even me when I am updating my own instances and demos.
The problem is how you actually update – potentially removing your current images in some way. The thing is that I do not know how you update more specifically, and I’m not able to tell you what you might be doing wrong as I did not see the update process you did.
Regards
AltumCode.
Hello,
Thank you for the swift response. We usually update using your update guide in the documentation. We shall keep an eye next time we update!
Warm regards!
Hi Fabian,
You wanted me to contact you via support contact. My hosting provider stated the following errors are depreciated.
Deprecated: Creation of dynamic property Altum\Controllers\Login::$params is deprecated in /home/littylink/public_html/app/traits/Paramsable.php on line 19
Deprecated: Creation of dynamic property Altum\Controllers\Login::$user is deprecated in /home/littylink/public_html/app/traits/Paramsable.php on line 19
Warning: Cannot modify header information – headers already sent by (output started at /home/littylink/public_html/app/traits/Paramsable.php:19) in /home/littylink/public_html/app/controllers/Login.php on line 164
Hello, SmartlyTech
Good day,
I don’t know what is your email or the issue related to this, but those are simple warning which do not create any type of actual errors for you or your users.
Regards
AltumCode.
After the Google Consent Screen is confirmed and the continue button is pressed, it redirects back to the website with an error “Page not found” on back my https://mysite.com/login/google?code= 4%2F0AeaYSHeMN20F4K2-He3xEZOah1eE-Ku8pcWJy3xJ9swgLjd_kV4DHQ-izKf_IApdFke1Ww&scope=email+profile+openid+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.profile+https%3A%2F%2Fwww.googleapis.com%2Fauth%2Fuserinfo.email&authuser=0&prompt=consent
Any reason why this may be happening?
When users click on Google Login Button, they get a 500 Internal Server Error: URL: https://mysite.com/login/google-initiate
Hi,
This is most likely due to your mod_security extension throwing a false positive.
A 500 error can be something else, but I can’t know what exactly you have on your server without actually checking it out.
Please keep in mind, your support is expired and you would need to renew it from codecanyon or altumcode.com/club to be eligible for further support.
Regards
AltumCode.
Got it, I have updated my support to altumcode support and have emailed you the server info. Thanks.
ok, I have couple of more questions
1. How to modify the landing page or create a new one? main page as I understood is this one: https://66biolinks.com/demo/ So, if I buy a script, this is the page that will be visible to the end user. But in the demo or admin panel – I don’t see anything closely resembling this page? All I see is the classic WYSWI editor with bunch of fields like title… this is not the place to create a decent page. So, do I need to know the code and actually go inside the files to modify landing pages, creating new ones?
2. Biolink templates – there is none. It just states in the demo “use our prebuilt templates” https://ibb.co/2WVssrs – did you make any templates just to demonstrate?
3. Main Navigation – I don’t understand this either, is it inside the code somewhere, cause I don’t see anything related to main navigation (add, remove, rename, rearrange menu items)
In general I’m more concerned about the pages, normally, I’d need about us page, contact, our team, etc… full pages with videos, graphics – but with the inbuilt system it’d be difficult to add anything decent not to mention lack of responsiveness (how it’ll look on a mobile) – do I need to upload custom css with media queries, classes for styling?.
it would be nice if you could create a ticketing support system for yourself and make threads public (if users want) that way I’ll be able to see their questions and your solutions to the issues they experience. That way I’ll have much less confusion and you more time improving the project as oppose to answering my noob questions all the time.
Hello,
1 – You can either modify the original landing page via the code (but you need to know coding) or redirect to a custom created one.
2 – In the demo, there are none, I will add some in the future update – but those can be created from the admin panel.
3 – You can add more pages via the admin panel, but to modify the default ones – you can do that via the code.
4 – In general, the things you do not see as being features in the product app or admin panel, it means the feature is not there.
5 – There is no need for a public or private ticketing system, as these comments are public and doing exactly that.
Regards
AltumCode.
do you have another form of documentation other than this https://66biolinks.com/docs/ It’s just I’m a newbie, and concerned about technical part of the website as well, starting from SMTP configuration, changing domain, to passing page speed (mobile) on Google not to mention caching, gzip, cdn, cloudflare, etc… with wordpress it’s easier, but with custom scripts…. well have never tried… so my obvious question would be what exacltly is included in the “paid installation service” in your documentation? Is it just installing a droplet on DigitalOcean basic one and uploading the files or you offer a full scale deployment including necessary configuration + caching and module to pass page speed … it’s weird to see a page with 2 buttons and a yellow background that couldn’t pass page speed mobile test
Hi
Hope you’re doing good first of all,
Unfortunately – no, documentation for all those things are not included – as these things are related to general knowledge, for which you can simply do a google search (about SMTP, about caching, etc…)
In the installation service, it is mentioned exactly what it is included right in the documentation. It has nothing to do with passing page speed.
Regards
AltumCode.
Hello there!! I have a question about the plugins.
I am checking right now the backend and you didn’t installed all the plugins.
I think that would be the right thing to do since we the buyers would see a script functioning the way it should, with all the extras.
How can we see the plugins in the demo.
Thank you
Hi
Hope you’re doing good,
The plugins are not installed on the demo because I do not want to misguide new customers. Plugins are not included by default, so they are not presented as included on the demo.
Regards
AltumCode.
trying the demo as a normal user – I don’t get the purpose of the vcard section – what it’s for if I have a QR code section. Also you recommend cloudways – but it’s owned by DigitalOcean – do you have tutorials on how to install the code on a DO droplet? All I see is Cloudways (which is abnormally expensive) or shared hosting …..would be nice to see DigitalOcean tutorials – they have marketplace https://marketplace.digitalocean.com/ filled with full stack droplets but I never installed anything except wordpress
Hello
Hope you’re doing good,
1 – The Vcard section is different compared to the QR code.
The QR code one embeds a Vcard inside of the QR code data – the Vcard link generates a link that you can share.
2 – I do not have a tutorial for a DO droplet, as there are already a ton of tutorials on setting up a DO droplet from scratch on their own community tutorials website on DO.
After you are done with the main DO setup from scratch, the installation process for the script is the same as with the other tutorials.
Regards
AltumCode.
Hi AltumCode, I have had a look through the demo site and I cannot tell if the owner can not just disable features of a plan but also chose what features actually display under each plan? Cheers FTFC
Hi there, FTFC
Thank you for the comment,
Some features can be disabled completely per whole site, via the admin panel – settings page
But others can only be limited by plans, and not actually disabled / hidden
In case you need such things, it can be solved with a few code changes
Regards
AltumCode.
Hi AltumCode, thank you for your reply 
May I also ask, if purchased, is it easy enough to allow php files to be used within the static sites .zip file? Can I use a index.php instead of HTML and can I have other php files in the same zip folder?
Kind regards, FTFC
Hi,
My pleasure,
It is easy to allow the use, but I can not show you how – since that is a big security risk for you and I do not condone that in any way.
Regards
AltumCode.
Hello, my site has been suspended due to expiration, I want to install it on another hosting, can you renew the purchase code? Thank you
Hello
Good day
Yes, your license is cleared
Regards
AltumCode.
Hello, I am trying to install but the problem appears: The database connection has failed! And I created a database
Hello,
Thats only due to not setting up the database with your database credentials properly.
Regards
AltumCode.
And I have this error HTTP ERROR 500.
Thats because the product was not properly installed.
Did you make it past the installation phase?
Please keep in mind, your support is expired for more than a year now and you would need to renew it to be eligible for support (either from codecanyon or altumcode.com/club )
Regards
AltumCode.
My brother, please just help me this time. I lost a lot of money if I installed it, but a problem appears. I cannot access the tools and I cannot log in.
sa1link.com
I installed it correctly, see the video, but I don’t know why this happened and I can’t access anything name : sa1link.com
Hello, I’ve tried installing this without errors and I couldn’t unfortunately. I did all the steps one by one with no hope. I need a team member to install it for me please. email me with the steps/charges. thx.
Hi
Good day to you,
I am offline now, as it is very late here – but I will get back in the morning
Please describe your issues more specifically so I can understand what is going on
In case you need installation services, I do have them listed in the documentation: 66biolinks.com/docs
Regards
AltumCode.
Greetings!
Hey
Good day
Please make the video public so I can see it
Regards
AltumCode.
Hello, how can I deactivate the hcaptcha from the files since I get an error when entering, it does not recognize the hcaptcha
Hello,
Good day,
Please read the documentation FAQ – it is already specified
Keep in mind, your support is expired and you would need to renew your support via codecanyon or altumcode.com/club in order to receive future support
Regards
AltumCode.
Hi Fabian ..Small question about Deep Link. Have setup an Instagram deep link works well if Instagram app installed. However, if no app installed it takes you to app install page or blank browser page. Is there a way it can redirect to Instagram profile on browser if no app installed and take to app if installed. I know this is possible on some platforms. Thanks
Hello,
Good day to you,
If no app is installed, he will be redirected to the original destination URL.
Regards
AltumCode.
