625 comments found.
Hello, thanks for updating the interface etc – is it possible to bring back the timeline that previous versions had at the bottom of the window?
Hello, Is this no longer supported? The support links gives an error page.
The draw SVG option that is in the documentation is no longer available in v5? How can you make the draw animation happen now?
I believe scrolly was the updated version of this? I was promised that I would get the download for that but I can’t seem to find it anywhere to access it.
On scroll all sequences flicking, not smooth animation, frames is blinking
Can you leave your website URL here, I will check it. btw , Which browser do you use??
I’ve an active license on my site, but my software version is stuck on 4.2.5 version. What I have to do to upgrade to 5.0? Thanks
Hello!
Is it compatible with Elementor? Can I embed animations in elementor pages?
Thanks!
Hi, You can use it for any page builder.
Ticksy account is Inactive. Is this plugin alive?
Can any other customers, the envato team or the author himself confirm that this plugin is working after the last update?
Hi, you can contact docodev.com@gmail.com to get support.
Thinking about purchasing but the live preview link is dead and many of the images are missing from the main sales page… Hmm.. maybe not.
Hi, We fixed it, you can see our demo here https://scrollmagic.docodev.com/
Hi how are you? I get this error jQuery.Deferred exception: Cannot read properties of undefined (reading ‘vertical’) TypeError: Cannot read properties of undefined (reading ‘vertical’)
Hope you could help me.
Thanks
Hi, you can contact docodev.com@gmail.com to get support.
I purchased and am using Serano – Creative Portfolio Theme. When using Load Pages With Ajax, I can’t load the content (scrollmagic) that is loaded by shortcode method.
Refresh the page and it will display correctly again.
How can I display the content from the beginning while using Load Pages With Ajax?
The plugin I purchased is https://codecanyon.net/item/scroll-magic-wordpress-scrolling-animation-builder-plugin/19418234 .Thank you for your reply.
there seems to be a bug in the latest version “v5.x – All new ScrollMagic”: when adding a link (URL) to a text layer for example nwither the preview nor the frontend adds the link. The cursor however reats as if there was a link set. But clicking on it does not lead anywhere. Can you confirm tis bug? Thanks for your time!
Please reply PRIVATE TICKET #3466721
Halo, how do i make my logo stay in place even if i scroll down or up https://razota.com/salient-test-page/ ?
Is it possible to do an animation in the logo/header background area? something like the animation in this page https://www.geappliancesco.com/
if u look into this page, there is an animation within the logo background area, associate with the page scrool. Before the page is scrolled down – the logo appears large with a background and a little description, and after scrolls down the logo becomes small and the description disappears.
Example: Before https://prnt.sc/PIS1SA6QNsH6 After https://prnt.sc/jsbKUhdJu-Wm
after updatethe plugin licence is asking and when add licence key its showing Error undefined
Please check your license, I just tested and it’s working fine. Or you can create a ticket here https://docodev.ticksy.com/
when download scroll magic demo its showing error. The last time i discussed this demo and you told this licence can use with scrolly plugin which has more demos . so i installed it also but error defined showing. Can u guide me how can i use more demos.
Hi,
ScrollMagic license didn’t use for Scrolly anymore, we will update demos for ScrollMagic soon.
Best regards.
For some reason the default scroll magic text is always font-family: ‘Roboto’;
It is set to DEFAULT in my editor but always loads your css as ROBOTO, please can you remove this so it can inherit the theme style fonts?
Hi, we will add otpion for font default soon.
In settings Smooth scroll is ON but how can we change global smooth scroll speed? its very slow
We will update option for speed soon.
PRIVATE TICKET #3429739 please reply
FYI:
also i fixed Parse error: Unclosed ‘{’ on line 135 in manually..
turns out issue is short php codes existing on functions.php 
We are checking..
Thanks for your feedback about short php codes, You are a cool customer <3
We purchased and used WPE ScrollMagic (Scrolly) – WordPress Builder for scroll interactions, but we left a ticket inquiry because there was a license error, but we did not receive a response. (2 tickets 3423919 , 3423922) I bought Scroll Magic – Animation Builder WordPress Plugin in a hurry, but the page does not appear due to a page error. We want a quick response and resolution. Please solve the WPE plug-in license. I also bought an unlimited license, but I don’t understand why it doesn’t work. Please help me.
We replied your ticket, please check.
I put the account information as a comment on the ticket. Please check quickly… The features work normally, but they are blocked by the license. We also bought Unlimited. All the sites I used also ask me to re-enter the license.
We are checking
Please replied your ticket.
Please try connecting again.
We fixed it for you. Best regards.
Hello, your plugin is NOT working. I opened a ticket 3 days ago, and I got 0 replies. Can you help me?
I expect to have at least an answer if I buy a product and the product does not work (even does not install).
Thanks
Sorry for our late, please check your ticket.
I’m sorry but it does not work. I tried to install the plugin in a clean wordpress environment with standard wordpress files and only your plugin, and it does not install. I think there’s a problem in the plugin, I will send you a demo environment to see it with your eyes, but I invite you to install in a basic wp theme and fix it.
Please reply your ticket.
