1343 comments found.
code
What is issue please?
thanks team for your reply
why self order and qr code is not workig ?
May be something is happening that needs our investigation. Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
Thanks team for your reply
hello i did every step amd still i could not open the url why ? plz help and i did submit a ticket
Hi there, tomorrow morning team will assist you. Thanks
okay i really need this for my project i hope u guys contact me asab
What is your ticket no please? No worries
IRP #382
Please check in the ticket portal, team already replied
Thanks team for your reply!
i am sure you will not provide any update i am sure now you are simply ghosting
Hello, what is your ticket no
Thanks team for your reply!
have u managed to integrate swiggy zomato orders in ur solution. if so will buy now
Please contact WhatsApp: +8801812391633 for customization for swiggy zomato integration.
Do we have any recent updates? Some orders disappear mysteriously, they are not reaching the cashier to clear them. The waitress has a print out of an unpaind invoice which she submitted to cashier but the cashier can’t see it even after searching using the order number!
May be something is happening that needs our investigation. Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
hello my purchase code not working and i cant open ticket or verify
Please go to install/install.php and replace 24077441 by 23033741 [you should do it in 2(two) places in that same file]
hello … I want, when the cashier makes a combined order from Kitchen 1 and Kitchen 2, to print each printer separately. Example kitchen 1 only for printer 1 Kitchen 2 for printer 2 only Not a complete print for all kitchens
Hi Our software works perfectly in this way
But I now see that the kitchen and the bar are on the same print sheet. Is it possible for the kitchen order to appear only for the kitchen and the bar order for the bar?
Hi there, please wait for response
Yes your last reply, our system working like that. Team
mezaaexpress May be you are see that because those both items were select for same printer. To achieve your need you just need to create different kitchen with different category of product/foods. Then the item will print in diffent printer Thanks!
Hi, Can we get sample database if we purchase? Do we have mobile app support ?
Hi, Yes we have a mobile app for waiter and for sample db you please contact our whatsapp: +8801812391633 after your purchase. Thanks!
Hi, I purchased and messaged over whatsapp. Can you please share me the sample database at my email address or whatsapp ?
Hi there, please wait for response, here is night time
Thanks team for your reply
hello you did’t reply yet? I need my money back. Your support is very cheap.
Hi there, Sorry for the late reply. Did you create any ticket for this issue?
When I place the QR Order to POS. It not appear in Cashiers POS. Only Appear in Super Admin Dashboard. Can I know why is that and Let me know How should I fix it? I have a urgent meeting today. please respond this to as soon as possible.
Hi there, Sorry for the late reply. Did you create any ticket for this issue?
Hi there, replied already after create your ticket, please reply
Thanks team for reply!
How to change table? (When customber decided to change table 3 to table 5)
select the order, go to table, remove the order number from table 3 by clicking on delete button, and then add the order number to table 5 thanks
hi just seen this updated over old version and drinks dont go to kitchen so big thumbs up 
but when testing QR code and Online order there is no way to pay so i cant test?
OK just seen a huge problem, I hope you fix as i cannot buy until this is.
I set a table for four, Each person wants to order fish and chips, I can not add four orders for fish and chips! Your system only allows one person to order multiples so i can order 4x fish and chips – This is NOT how a café / food business works.
What if one person wants salad, the other wants season fries, the other wants what ever they want? So when I add extra order it needs to be a separate item, so each person can have what they want.
The same happens if two friends come to buy coffee, Your system does not allow one to have it with milk and one to have without milk .
As I said, major design error and can’t understand why it would be made like this, otherwise it is almost the best POS for food business out there , but this makes it unuseable – will be simple fix if using PHP / codeignightor
The feature you are talking about was in this system 5 years ago, we made this system same like you are talking. But after getting lot of complains we needed remove that feature (you can tell we did that by force of our majority count of clients) but still that is accomplishable as an additional customization. please contact whatsapp: +8801812391633 if you want to customize thanks
ok, not sure what business they were in , but when you go to shop to buy coffee with your friends I guess you don’t both have the same? – So you can never buy your friend a coffee, in one purchase , you would need to make two purchases.
I will be in touch could you look at my question about testing QR code and online order? many thanks
I know the scenario, otherwise I wouldnt add that feature. But as i explained i had to remove that because of our customer request. QR Code and online order payment as a customization. thanks
QR code and payment are on the demo, why customisation? I thought they were a feature, but I think I will look elsewhere for software hat has basic feature and not charge for that. I wish you all the best
I dont understand really where you saw the payment feature, can you point me out?
Hello, I have purchased your software today (02/07/2024) and I have entered username and purchase code. But it is not working please help me to finish this as soon as possible. my client is waiting for product. reply me ASAP. I have raised ticket also
Please check out replied
I sent you an another error please help me to fix that. this is big headache. reply me ASAP
Hello I sent you an error video also. check and reply me ASAP. this work is so urgent.
team is going to check that asap. thanks
ITS FEB AND YOU GUYS TOLD THAT YOU ARE BRINGING UPDATE AS SOON AS POSSIBE! BUT YET NO ANNOUNCEMENT
Hey brother, we are preparing the file , no worries please
Thanks team for your reply
I used correct username and purchase code to verify. But it is getting failed ?,
and I also tried to register on the help desk website but until now I still haven’t received the registration confirmation email, I have already done the resend link 5 times. pls help
Please go to install/install.php and replace 24077441 by 23033741 in 2(two) places
ok it worked, now I still can’t create an account for the helpdesk my email is rizkyibnurrosyadi@gmail.com
What is showing there?
I logged in using GitHub then it worked
Great
I purchased the product and it worked well on the local server, and when I wanted to upload it to the host, it told me that the purchase number was invalid.
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you
Thanks team for your reply
Support period is expired!
Please renew
Thanks team for your reply
Do you provide custom development support if needed
Yes
Thanks team for your reply
Hi
Will resetting transactional data wipe my restaurant profile, customers, ingredients and users or only sales, purchases and other transactional data?
No it will like purchase, sale, waste etc only transactional data
Thanks team for your reply
how i can take full software and data backup
Please open a ticket on our support portal: https://helpdesk.doorsoft.co Support team will assist you.
