12071 comments found.
Hi, this is urgent is there a way that we can integrate/add the Xendit payment gateway.
Thanks
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will come back to you.
Hi azzaroco i can’t fill out the support request it say’s the purchase d code is invalid but that code is coming from the ‘License certificate & purchase code’ text
You have never bought this product so far, this is the first step that should be taken in order to get in touch with the support team.
I am using elementor pro hosting. I am facing an issue where members list and membership packages are not showing and niether it is letting me add any new ones. When I add any new membership package it displays message: Something went wrong. Please try again. When I add a user, it adds in WP User but does not show in list.
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will come back to you.
can your plugin work with Master Study LMS pro?
Hi there,
Yes, we see no reason why you may use not use it beside.
Hello! I wanted to ask: can I install your plugin on my clean WordPress theme that I just installed? Or should it be installed without a WordPress theme? Thank you.
UMP is a plugin it can be installed in any WordPress site regarding the theme installation. You cannot have a WordPress without any theme installed.
Hello,
I have the following pre sales questions:
1. Can I have multiple logins for different initial user roles? 2. I need to have certain administrators not see certain content, but still be an ‘administrator’ wp role, is this possible? 3. Can I define different landing pages, depending on different login forms? 4. Does the plugin offer an API?
There is no way to restrict access for an administrator user. Such a WP role will have full access to everything.
Yes, you can have different redirects after logins based on Membershps and also you have an API built-in.
Hi, this is a formal request for a refund as i now have 2 licenses.
i have messaged the author a few days ago but have not received a response. I have two licenses, the other was purchased in error as i thoguht my current license from 2015 was not working. However this license from 2015 is now working.
I am attempting to make myself known here within the 14 day period for a refund. Please kindly assist.
Thank you
Hi,
I would like to ask if it is possible:
For the Staff area (members) we want to be able to upload documents. And download those documents. So it’s like a storage area. Also training videos and training documents that shows when a staff member has watched/read the training. I guess, like tick boxes that record this information so they can see Staff member A has watched training video 1 and 2 and read training document 1,2 and 3.
Is this possible? thank you!
Could you please respond to my questions? Thank you!
Hey there!
It is not clear how those questions are addressed to this plugin which is a Membership plugin dedicated to sell Subscriptions plans for valuable content or restricted access. Please let us know which of those questions re actually related to the plugin workflow.
Hi team, this is more of a pre-purchase question, does this Ultimate Membership Pro plugin play well with Divi theme and builder?
Yes, UMP works very well with Divi theme, which is currently used on the UMP official site as well.
Hi, can you please help me with license reset for UMP in my account? I want to use UMP on another subdomain. I revoked license on first one, deinstalled plugin and tried to activate license on new one, but it still says license is in use on first subdomain. Thank you very much.
The site where UMP is currently activated is up and running, so you can easily deactivate the license from that site before you will activate the new one.
On site pristav.orientalnimedicina.cz is deactivated, license revoked. Still Is not working on new site where I need it. Can you please revoke it manually or is it big problem?
See how it works now to activate the license on the new site
Now it works. Thank you.
Hello, Can below will cover in plugin 1) We want to tag 4-8 articles a month ( this can vary by month ) as ‘Premium ‘ . 2) all other articles are normal articles 3) there may be comics / reports which we tag as premium
Questions / clarifications
- The articles (point 1 above ) that we tag as Premium , can we show a preview of say 2 paragraphs and then show a message ‘Please create a account or Log-in ‘ to read further
- when a user creates an account , can we allow those readers to continue to read the premium articles ( maybe x number per month or a total of y articles ) without payment
The comics / reports which we tag as premium ( point 3) , can we restrict their access to only paying members ( but shown a preview)
Please check and let me know
Regards
Can you please update on this?
Hi,
Please, fill out a Support request with your concern, providing the necessary details to have a look from our side and the Support Team will come back to you.
Support asking for license key
Can you confirm that your company charges a 1% transaction fee for using Stripe Connect? Yes, or no answer please. Thanks.
I thought it would be really easy for you to save me time by saying YES, you do add an 1% service fee on top of Stripe’s fee.
Does your plugin work with bricksbuilder?
We never heard about that builder, so we can not say more about it, unfortunately.
I am a wp developer, my client has a blog and would like to restrict access to certain sections with a paid subscription. To implement this service, should I buy Regular License or Extended License?
The regular license should be enough
Pre-sale question; I couldn’t review all your plugins. Is there a client portal and a ticket system included in this plugin or do you have a separate plugin?
Hi there,
Yes, the system comes with all necessary showcases, including a My Account page for members. A ticket service it is not something related to a such product which is just a membership system, so you may look for a separate solution.
Hello,
I have a question about additional payments. In Poland we often use online gateways such as PayU, Przelewy24 ect. These companies have plugins that can be easily integrated into woocommerce. Is it possible to use payments that are plugged into woocommerce in your plugin? I would like to use the payments listed above.
Hi there,
You can not use those plugins or integrated those payment services inside UMP system once the plugins were developed for Woo but Ultimate Membership Pro allows you to sell Memberships through Woo, so you will be able to use those kind of payment services inside Woo in order to sell UMP Memberships.
Hello,
Plz I wanted to know before buying the plugin if there are features I need:
1) Hide product prices for unauthenticated users
2) Hold new registrations for admin approval
3) Notify admin of new user registrations
4) Creation of customer category
5) define a discount percentage for each customer category
Hi,
1. You may restrict the product prices only if you will be able to manage the template files where those prices are managed and apply specific shortcodes over them.
2. Yes, you can set to keep new registered users in Pending and waiting for Admin approval.
3. Yes, definitely.
4. There is no “category” for Users
You have released an update for the Pagseguro addon. However, after I updated the addon, my pagseguro payments don’t work, it shows the error: Desculpe, algo deu errado ao processar o pagamento com o Pagseguro.
Before updating everything worked normally.
the Pagseguro payment processor integration has not been changed fo more than 4 years, so there is not something coming from the plugin update.
I am trying to activate my membership. However it is not working. It is asking me to submit a ticket. Now i can’t even create a ticket because it is asking me to renew support.
i dont need support, i just want to ask why isnt my registration working, i am a verified buyer?
Hi Team, one of my client was looking for memberhsip ssystem for his website but in limited budget, do you offer any discount in near future ?
No Envato campaign has been announced for the next few weeks, unfortunately.
Hello, After updating to version 12 on my register page added and invitation link field which I can’t remove. Is there some documentation how to remove it? The invitation code module is disabled.
